Thank you Ducati Newport Beach Service Department! You are all absolutely awesome! Brandon and Adrian are the best! Great communication and the best customer service ever! Their service pricing is very affordable and worth every penny! My bike is always fixed right the first time and delivered back to me perfect and pristine! If I could give 10 stars I would! To the all the technicians that work there you are all fantastic and your workmanship is unlike any other! Well done!
These guys rock !!!!! Period !!!! Everyone is friendly there and Dave the finance and sales guy went above and beyond for me on my purchase !!!! I called him 9-11 times over the course of 2 weeks was always cool and patient with all my questions .. if your looking for a real bike ..which of course is a Ducati come here !!!
Bought a new Ducati, and everyone treated me like a long time friend. Highly recommend.
I bought a bike from these guys 7 days ago. I couldn’t help but put 730 miles on it in a week. It’s a fantastic bike. I choose to come 165 miles to THIS Ducati dealer even though there are 3 dealers closer, I choose these guys because they’re the best! You feel like family every time you come in the door or step onto the property.Brandon in service is great; professional yet laid back. Sadie in the office, Dave the finance guy, Aaron who sold me the bike, Mike the owner of the establishment; they’re all great people and very genuine. You can tell these people have the passion and enjoy their trade!I dealt with 3 other dealers that sell these bikes and service them and this Ducati dealership is in a league of its own by a long ways.Thank you guys for being awesome...
I had originally gotten off to rough start with this dealership, but they completely turned it around and created an amazing experience for me. This was my first ever motorcycle, and Ill buy many more from them. Thanks!!!
Best in class facility and best in class service, these are the guys that fix things that you wont notice and sometimes tell you. You get your bike back and bolts that were gone reappear, plastics that may have came apart are back together. They are awesome that is real service, they absolutely care about your machine.
Very knowledgeable, and surprisingly good prices. Nice place to hang out too!
Friendly staff and great selection of bikes. Took my Multistrada in for service. Brandon my service advisor scheduled me in and kept up with communication while the bike was in the shop. Fair prices and again Friendly staff.
Have never actually shopped there butt while hangin out around there every employee has bn Coco friendly and that carries a lot of weight for someone like me ... thanks guys!
Overall super-friendly if they are not being friendly and are just leaving you be and then you do your thing says shes not to go there sometimes and route to back home or whatever just happened to go by halfway from my if you do everything I do and then home and charge your stuff if its after hours or yes maam no maam house this morning you know under producer to be onest
The guys at Ducati Newport are hands down the best in the world! Supreme customer service and attention to detail all around. Mike, Brandon, and Adrian in particular have been extremely helpful and reasonable with my services needed. I couldn’t recommend a better Ducati dealership for sales or service!!
This place is undeniably one of the coolest motorcycle shops I’ve ever seen. Not a big soulless emporium. Not a prissy little boutique. Whether or not you are interested in Ducatis or not you owe it to yourself to go here. Super nice, very experienced staff. If you have a problem with the shop, you are probably the problem.
Clean dealer. Brandon was very friendly and helpful!!
I have purchased my first Ducati motorcycle at this dealer. Aaron Klink was my first contact. From the start he was such a wonderful person to do business with. He was very fair and understanding of my needs. I bought a Ducati XDIAVEL from him while I was still living in Europe. I had no fear of writing a check before seeing the bike. Aaron Klink was extremely excellent at communicating and he made it such a pleasure and experience to buy my first Ducati. We even did some upgrades and the mechanical team did an awesome job. They are very professional and always ready to make adjustments, thank you Brandon. Sadie took care of the paperwork and she also made me feel very welcome at the dealer. The Ducati Newport Beach performed over my expectations and this was NOT just another transaction. I also purchased a service package from Dave. He explained the details very good and together we found out what I needed for my new Ducati, thank you Dave. I love coming and visiting the store. They are always ready to help and make sure you have all you need for a safer and more fun ride. Thank you so much. I can highly recommend the Ducati Newport Beach family.
My first visit to the store. Spent an hour with my wife talking with the President Mike Guerin. He was so welcoming!! The atore is beautiful and clean and encourages hanging out. We will definitely be purchasing our next Ducatis at this store!
Ducati paradise they have all the latest ducati bikes and gear
Great place to buy your Ducati!! Great customer service!! My bf just bought his 2021 Peningale V2. I myself love this ride!! Gorgeous bike along with his 848.
The owner and management team was very helpful in my selection during my visit even though I was a out of state buyer. Made the process a complete stress free and acknowledge what I was looking for. Thank you.
It was amazing the people were amazing
The staff was on par with any luxury car dealer. Very friendly. I was told this is still a family run place. I would highly recommend this place to anyone purchasing a motorcycle, new or used.👍
Fantastic experience with service department. If you want someone to take care of your Ducati for service needs, then look no further than Ducati in Newport Beach!
David. Very helpful excellent serviceFirst time thereThanks 🙏
Very friendly shop, very knowledgeable staff
Great service from a team of pros!
This shop, the owner and employees are the best. I cant say enough about how wonderful the experience was. So I purchased my new bike that day. If you want a Ducati this is the place to buy it.
Best dealership in the area hands down! The folks as Ducati Newport treat you like family and are always there to help guide you through the process of purchasing a new bike. No high pressure sales people and a beautiful new showroom!!!
Great guys, I am a Guzzi fan but this shop deserves respect. Kudos
This review is for sales. Probably the best/easiest/ most straightforward vehicle purchase Ive ever done. Aaron was easy to deal with and pretty transparent about pricing. They were willing to negotiate and deal within reason. Sadly, my brand new bike with only 500 miles on it has sprung an oil leak, so Ill post a review on the service dept when resolved. Currently theyre diagnosing and talking with Ducati to try to figure it out. One thing I would ding them on, is that they probably should have offered me a loaner bike knowing that I live 2 hours away and my brand new $23K motorcycle is broken before Ive even made a single payment. But I wont hold it against them.Update: Service dept is great too. Ended up working with the dealership and Ducati North America to get my oil leak squared away. This shop is 100% first class. So long as I ride Ducatis, Ill never shop anywhere else.
I just purchased a Ducati Monster 821 from these guys. I am based in AZ and did the whole transaction through email and phone. Throughout the whole process they were super efficient and friendly. They expedited paperwork and were a real pleasure to work with. I would highly recommend them.
I communicated over email with Aaron, Adrian, and Brandon to complete a pre-purchase inspection on a pre-owned bike.My questions were answered promptly, and thoroughly.Very pleased with this dealership.
Exceptional customer service and great work!!!Love those guys!
This is an excellent dealership with awesome people! Dave helped me get a great deal on a beautiful bike and got me a decent trade in price. Upon arrival everything was ready and Sadie processed the financial paperwork at light speed. Highly recommended! Good customer service and amazing bikes, and really nice people!
Just went in this past week and bought a new bike. The staff was unbelievable. Super friendly and made me feel right at home. I’ll be back for service as well. The guys are great.
Ducati Newport is an awesome dealership !!They treat you like family, everyone is so friendly and helpful.Beautiful showroom.I highly recommend!!!
Very nice staff no pressure to buy.
This place is a candy shop for men! Sales guy very knowledgeble and kind
Thank you Aaron for the nice reception. Thank you Rick for the extra help with my bags. And thank you Dave, fot the painless document signing.Great people, great bike, great place.Thank you all again!-Brad
Excellent service department. They always take great care of me and my bikes.
Go and buy a Ducati, no regrets ever!!
Motorcycles are one of my big attractions, Ducatis are at the highest level of development and beauty, like pieces of art. At Ducati Newport Beach they know that very well and act accordingly, treating people with respect & care. Thank you guys.
Had an awesome experience here... price was great, the bike was exactly what I wanted, so didnt even take 10min! Go see James and youll thank me later (Also Ken has a cup full of M&Ms on his desk, in case you are into that sort of things).
Best Ducati dealer in the area hands down
These guys rock. Got two Monsters from them (Crashed the first one - not my fault!) and had a great experience with them both times. Very knowledgeable staff and good to deal with. Highly recommend.
Id like to say that I was here to purchase a new motorcycle but, I just purchased a new RSV4 about a month ago. Sadly they no longer sell Aprilla here. Theyve expanded their Ducati sales to cover the whole floor space. They now have a very expansive Ducati representative. Some models I saw for the first time today: Ducati 916 Carl Fogarty 25th Anniversary Edition. Wow, what a beauty ! Most of all I came here to visit Sadie and the rest of the staff. Everyone here is kind and represents the motorbike community well. If youre looking for new Ducati look no further, you will always feel like family here !
I went in to just look at a used bike that I saw they posted online. I ended up buying a new Speed Triple R. The price was impossible to match anywhere else and the knowledge of the staff was top notch. I dont want to say they talked me into the bike, but Im glad they did. I was back in two weeks for the first scheduled service as I was putting the miles on quick. Their service department was quick, and staff friendly.
A really Nice place to know if You are a Ducati or a motorbike fan. We went with our family and had the pleasure to have the very komd attention of Sues, they offered us a seat, coffee, and sodas while we saw the whole place.
These guys are in a perpetual state of awesome. I purchased my 2014 Street Triple R here, friendly sales who are willing to help with anything you need, service department is the best Service department I have ever visited. Everything is done in a timely manner. I stopped by for my chain adjustment this morning, 20 minutes later I was out the door on a cleaner bike than I came in with, a freshly lubed chain and properly adjusted. Ive been in for oil changes, tire changes, advice and accessories and everything is always spot on, I dont have enough nice words for the awesome staff at this location.
Great experience from start to finish. Thanks Daniel and the rest of the friendly staff for taking take of me today....Im on an extended trip around the US and it was time for the 10k service on my Triumph Explorer so I called a few days in advance for an appointment. Being on the road I have nothing to go by but other reviews so I took a chance based on a bunch of great comments and was not disappointed. From the moment I walked in everyone was friendly and engaged. They had a comfortable waiting area that was an easy place to spend a few hours. They watched over my gear while I went out and walked around. They were very accomodating. I knew what it would cost when I went in and thats what it was. Daniel, in particular was great and he offered to be there for me if I needed parts or troubleshooting or whatever while on the road as did one of the techs who I chatted with independently. As far as Im concerned, if youre in the greater LA area go to Ducati Triumph Newport Beach.
Great place, selection of bikes is top notch! Friendly sales team!
Best dealership in so cal for motorcycles! Went to check out an 848 evo and ended up buying it. Price was to good to pass up and customer service is top notch. Aaron is the best and honest and straight forward. No up selling or trying to push the sale. Highly recommend!
I have been dealing with Aaron for over 14 years, Purchased many super sport Ducatis, having AARON as my point of contact, He has always treated me fairly giving me the best deals and utmost respect. Never shady Never rude. The Ducati staff is by far very professional, respectful and also amusing. I never go anywhere else.
Excellent staff and great deals!
Best service ever!
The guys here are very helpful. Even though I have a difficult schedule they were still able to get me on a bike with minimal hassle. Awesome showroom and quality representatives. Would recommend.
I love the new streetfighter
Friendly and knowledgeable staff.Great selection of new and used bikes.
When buying a bike dont allow them to bait and switch sales guy will give you one price and the finance guy gives you a different one. Other than that the service people are great!
People here are awesome. Service and parts staff are the easiest people to work with. Great attitude from everyone every time Im in the shop, for service or for shopping.
Ive gone to visit this store twice over four months and exchanged about 3 emails with their staff. On both occasions I went in, Ducati of Newport were extremely rude. I felt they they were dishonest and willing to employ all kinds of shady sales tactics. Aaron quoted me at an unbelievable price over email and pulled a bait and switch when I arrived in person (a $4000 difference from what was stated in the email). When I tried to make my case, the salesman began berating me with irrelevant details to get the price he wanted. Initially he gave me some legal reasons why he couldnt make any sale. A few sentences later, he can, but only at his price. Fair enough. I left both times without making any purchases. Would strongly recommend avoiding this location.
The entire gang over at Ducati Newport Beach is top notch! My personal experience has been with Nick (mechanic), Adrian (service/part mgr), Aaron (sales), Brandon and Daniel in parts and of course Mike. These guys always take care of me and I am thankful to have a dealer who gets it in the area.
Awesome place of course some of the best motorcycles ever built very good customer service great people there very friendly atmosphere
You cant go wrong with their apparel & accessories department. High end gear at a good price with a very knowledgeable and helpful staff (ask for Ken)!
I brought my bike here for service and everybody was great and they got it running perfect.Everybody here is really nice and you can tell they are passionate about where they work.
Fantastic dealership, no-pressure selling, top-notch parts and service department. I went to DNB to buy my first motorcycle. For a few weeks I would come by the store and sit on different bikes, asking the staff a hundred questions and not once was I ever pressured into making a purchase. When I finally decided on the bike I wanted and came in to buy it, someone else had just purchased it an hour earlier. Instead of pushing me on a different color or model, they called up other local dealers to find me the exact bike I wanted. Thats awesome - not many dealers have that type of mindset. I came back to them six months later and bought my second bike from them. The mechanics on hand and the parts department are extremely knowledgable and will walk you through any ideas or questions you may have. You can trust the work they do on your bike with 100% confidence. Check them out if you havent already.
Ducati of Newport Beach is a horrible place to do business with, their customer service is rude and very disrespectful. I would advice for everyone to look somewhere else and not waste your time.Ttrying to save some people from major problems in the near future with this company.
Amazing dealer that truly cares about its customers and makes you feel like family! Mike, Daniel and Bryan are all great people!
Walked in with cash in back pocket to buy 821 on 8/6/2016.Ignored for 30 minutes. Had to approach a sales person.When started asking questions, only got 2 or 3 word responses.I was probably ignored because I probably looked like I didnt have money and they assumed I was just window shopping.With that kind of treatment, wouldnt trust anything they would sell me.Dont waste your time. Go to down to San Diego and get some actual customer service.
Small location but nice service
A big thank you to Ducati of Newport Beach for going above and beyond! I am leaving in two days for a week long motorcycle trip and needed a new face shield for my helmet to replace mine which recently got a large scratch. No store had it in stock due to Shoei being back ordered but Gabe at Ducati NB sold me one off a helmet in inventory. He will replace it when the backorder comes in. Now I will have a clear view on my 2,000+ mile trip!
Great selection and friendly people.
I needed something quickly adjusted on my bike. They were booked until next week, but squeezed me in. They know how to treat people right...
My wife and I unexpectedly needed a new set of tires on our Multistrada halfway through a 10 day tour of the Sierra Nevadas. Brandon and his team worked us into the service bay and got us underway again quickly with a smile. Not only did they make us feel right at home while we waited, but their dealership is clearly top notch and traveler friendly. Thank you!
This guys truly care for you and your ducs. Adrian, the service manager, wont lie to you or play any games. He will straight up tell you the cost of any repair.
Great shop friendly staff. Came in with no appointment with a 796 that had a botched repair from an out of state shop. DNB diagnosed and fixed in less than an hour. Charged me a fair rate and Im back on the road. My new #1 socal stop for duc needs.
Bought my bike at Southern California Ducati, I do everything on my 2010 848 here. The service is outstanding, I would buy my next bike here seeing as Chris is the guy who helped me out at Brea and is who I have bought all three of my Ducatis from. Will always be honest with you here. Best shop hands down.
I went to California Moto Market at Ducati Newport Beach. It was super fun and everyone was really nice.
Nate did a great job on my Triumph Sprint. It runs like new now!
Absolutely amazing experience at Ducati Newport Beach!! I took my time deciding which bike to buy & worked with Aaron the whole time... he was patient, professional and extremely helpful while guiding me onto the Panigale 959 Corse! WOW!! The transition from selection to purchase was seamless, Dave and Sadie in the Financing dept. provided unreal assistance! Breaking any new bike in is fun, doing it on the 959 Corse is sick!!! I got my 600 miles in, brought the bike in for the initial service and started working with the Service dept...another amazing experience!! Brandon’s whole team is on point! In & out for the service in a day, and Daniel gets me dialed in every time I’m looking for extra’s!If you’re looking for a bike you can’t go wrong with Ducati or Triumph. If you’re looking for customer experience, or being part of a motorcycle family, there’s no choice butDucati Newport Beach!!
Amazing bikes! amazing service! and they work with your finances!
Wonderful outdoors events. Needs more parking
Amazing selection of bikes. Exceptional management with helpful and knowledgeable employees.
Great service in the past for maintenance service and great service now for accident repairs.Friendly and professional.Thank you guys
Performance no contest
My go2 for all things Italian.
Overall is good, particularly Daniel Acosta the service consultant is very helpful.
It has good inventory and a relaxed, friendly atmosphere.
Stopped in to have a visual of the Tiger 800 by Triumph. The motoGP race was on.
Nice shop with a good selection of Triumph 👍👍☺
Pretty honest guys that are patient, nice, and helpful
Just purchased a 2014 Hyperstrada, awesome place to deal with!
Ducati.best.kind guys..
Beautiful showroom and knowledgeable staff.