Service was good however I did not find an ample selection of foot wear. Was disappointed at the low level of available selection. Items could not be ordered online either.

Employees are unhelpful! Have attitude to customers.

The lady with glasses has attitude.

The store employee was extremely helpful. She was by far one of the best Ive encountered. Sweet and direct without any nonsense.

My knees and back love these shoes. They light colors are tricky to clean. I have them in five colors and wear them daily.

Nice staff, shoes looked fine. Bought three pair full price shoes, over $500. Two of the three were sewn badly, with wrinkles in the cuff of one pair, and a weird stitching problem in the other. Return them? Within 10 days of purchase? Oh no, not allowed. Store won’t take them, nor will any other ECCO Seller. I had to go the website, get a return label; apply for a “warranty” issue; then agree to wait 4-6 weeks for a reply! Useless! No more ECCOs for me. Don’t bother! No customer service, no standing behind their product. Waste of time and money. Go elsewhere!Update!Good News: ECCO Warranty Dept replies much faster than expected!Other News: While ECCO Warranty agrees both pairs of shoes are defective, and I have performed all required steps to return them on a timely basis, I will be not be granted a refund, nor a store credit. Adding insult to injury, I will be granted ON -LINE credit only! So I must purchase, sight unseen, without trying on, more shoes from a company that has already provento produce defective shoes. Don’t waste your time or money!

My favorite shoe store

Love Ecco shoes and the styles are cool!

European shoe brand, modified to American sizes and styles.

30 years of support for Aibu!