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Alcom Marine Electronics
711 W 17th St # C12, Costa Mesa, CA 92627, United States
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Alcom Marine Electronics

Comments
Br
Review №1

I have a tiara . I had all the electronics re-done by Robert and the crew at ALCOM. They did a great job very clean. Also got the flir camera .That thing is worth it’s weight in gold. Got the 12 inch ray Marines. A new auto pilot. So far everything is great. The professional installation helped out.

Pl
Review №2

I needed to install a new Airmar transducer. I wanted to make sure it was done right so I called Airmar. They said that if I go to a certified installer that I would get a 3 year extended warranty. They gave me the names of a few in my area and Alcom was one of them. I called Alcom and spoke to Todd and told him about the certified installation and about wanting the 3 year extended warranty. He said yeah we can do that. That was a lie.They sent me to a shipyard and instead of installing it themselves, Alcom told me to have the shipyard install the transducer and all they would need to do is set it up for the warranty. The next day I called Airmar to make sure that was right and Airmar said the warranty only applies if an ACI certifiedu technician did the actual physical installation and that they would have pretest the unit and post test once installed then upload the results to Airmar for the extended warranty to go into effect.I was confused. When I then asked Todd why he didnt tell me that one of their certified techs did not install the unit? -- He tried to put it on me and said why didnt you ask the Shipyard” to have a certified tech install it? He also said the Shipyard was certified to do the installation so I would get the extended warranty anyway. That was another lie. The shipyard was not a certified installer. Mind you, having installed by a certified tech was the only reason I even called Alcom to do the work. I was given their information from Airmar. Turns out one of the older guys (maybe the owner) told me that he was certified but doesnt do installations and hasnt done so for years -- but thats why theyre on Airmars list. Isnt this something Todd should have told me?Another thing -- Alcom was supposed to do some other work for me. After looking on their website and reading up in their technicians, I was surprised when someone showed up I didnt recognize. He said he was the tech from Alcom. Again, a random guy mentioned nowhere on their website. They sub-out their jobs. Deceitful and misleading. Absolutely do not recommend.

Information
14 Photos
2 Comments
5 Rating
  • Address:711 W 17th St # C12, Costa Mesa, CA 92627, United States
  • Site:http://alcommarine.com/
  • Phone:+1 949-515-1727
Categories
  • Electronics store
  • Electronics
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
Service options
  • In-store pickup:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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