Service was great. And allot to choose from. I am enjoying my new Jacket.

Employees helpful and attentive! Honest answers to get you what you need not just trying to up-sell you on the most expensive items! North Face is always high quality and long lasting equipment and clothes!

Staff were very nice and attentive. Every said hello and checked if we were doing okay. Very different from the Nike store where they all just glared at you when you walked in. They were out of stock of the shoes that I wanted but the staff was helpful in suggesting they could order it. Pricing is always a little more than other brands but the quality is great.

North face Busy Thats how you know its a good store

Mar was great. Thanks for everything

Really good selection of winter outerwear.

Very limited inventory so dont expect much. Friendly people but there is very little in the store for them to sell.

Good and not so busy please to shop for my hiking stuff

December 23rd, last minute gift purchases went so well, despite the hectic mall scene... Thanks to your employee Briana, give that girl a raise.

Andy is awesome! Needed a waterproof jacket and some mid layers for a S. America trip and he knew exactly which pieces would fit my needs best (love Futurelight). Super knowledgeable, friendly, and helpful.

Great place to shop around or take a walk

Standard The North Face store. A good selection of clothes and gear to get. They also have a charging station for you to charge your phone while you shop. They will also ship out online orders for you. Very helpful and friendly staff there. Their sale section tends to always have a pretty good selection

Nice clean and well stocked store. Andy was helpful and chill. Great shopping experience.

Attentive help and top of the line travel wear.

Bought a rain jacket there, worst rain jacket ever to begin with. Then the inner lining starts to peel off, so sent it in to get it fixed or a new one, because Lifetime warranty. Get it back 6 weeks later saying it wasnt covered because it was a Salesman Sample. Say what? It wasnt advertised that way, only that it was on sale, nothing letting you know this was used as a sample on the floor, which somehow excludes their warranty, total BS. Northface has always been WAY overpriced for the quality, but to weezell out of your own warranty when there is no difference in build is beyond belief. Never buying Northface again, only Mountain Hard Wear, much much higher quality.

Poor customer service. Refusing to take defective North Face merchandise back. We asked for a replacement of the defective item, and they could not provide a replacement, so we simply asked for a refund. I thought North Face stood by their quality but their $120 wool shirts ripped after only about 10 wears. Brianna, the condescending and rude manager, refused to help, wouldnt look up transaction information. She outright lies that she cannot find transactions. Tried to give us less than our purchase price back, and treated my wife like a criminal. NOT SMART, NORTH FACE. You just alienated a family that routinely spends $4000+ a year on ski/outdoor and cold weather gear. Disappointed you guys dont stand by your products. Furthermore, this horrid manager Brianna actually had the nerve to force my wife to find the store location we purchased from in Park City, UT instead of doing it herself, since we had transaction IDs and date. Corporate should be embarrassed they employ a poor manager like this, and that their stores dont stand by these fraudulent lifetime warranty on their gear. Yeah, right, didnt even last 90 days without a tear. BUYERS BEWARE!

It is good place to shop

Looks very good products top to bottomAnd young man good service and price.

The staff were very helpful explaining the differences between the coats and patient with all our questions.

Great assistance, ordered merchandise online store pickup. To be sure it fits, if not immediately refund. Enroll your email and receive discount offers.

Brittany was the greatest sales associate ever! She handled my needs. Upsold me on Arctic gear. She was awesome. She even taught me how to roll up my jacket into its own hoodie. She showed the whole complete collection! Give her a promotion!

Great products but I couldnt find anything that was reasonably priced so I left empty handed.... Very expensive products.. I was buying something for a Vacation and if Im only gonna wear It once or twice in a year probably not worth buying. Although the products did look heavy duty and Hi Tech

Love the stores friendly staff that knows lots about the product

Super service. I brought my jacket in for repair but they took it as a return and I got refund real quick! Of course I bought another one from TNF.

I like this place, it is what would you expect from a store in one of the most beautiful Malls in the country.

This location seriously needs better management and staff training.I got accidentally charged for my item when I came in for a return. I called the store 4 times and spoke with 3 different people (including the manager and assistant manager) and waited 2 weeks to get the issue fixed. No initiative nor accountability was taken by the staff at TNF South Coast. I literally had to raise my voice + file a dispute with my bank before I was reimbursed.Throughout my many interactions with multiple staff at TNF South Coast, I did not once feel like anyone was addressing my issue (they brushed it off) nor were apologetic. Instead I got excuse after excuse.I am never returning to this store and I will not be purchasing another TNF item due to this interaction, which is a shame because Ive been a long time customer.

Great store, great selection and excellent service

Got into the store 2 minutes before closing and couldnt find the shirt I wanted in my size. One of the employees went to go check and told me that they didnt have any in stock BUT the mannequin sitting on a top shelf might be wearing my size. He took down the mannequin, took off its arms, stripped it bare, and behold the shirt in my size.That is what I call dedication to their customers especially during closing time in the holiday season.Thanks North Face! You guys rock!

Amazing, the manager here is very knowledgeable and super helpful....5 stars

Great store, awesome staff very helpful...

Great customer service! Really nice enough staff.

Great store excellent customer service

Very friendly staff and more of a selection in person

Nice store it is a little small

Customer service was excellent.

Kind and quick service.

Closed lol

One of my favorite..

Good quality

Excellent products

Good store

Winter gear

Helpful, friendly staff.

Nice store but the selection was surprisingly limited for men. They didnt have any fleece vests!

The price is very cheap, but unfortunately there is not enough space in the bag, so I haven’t bought it yet

Very expensive ... not accessible ..

Excellent place

A classic

For the prices. Of the garments.