I wanted to get my ONE DEN radio installed and I had to wait a month for my appointment and then get a call on the day of to reschedule since they only have one installation guy who bailed last minute. Well come to figure out the earliest appointment is in DECEMBER!!! Ridiculous not relying on them ever again! Good luck waiting for a month then to wait another two to three months.

Their staff is great & their rewards program is decent. They have a very limited stock of action figures & other pop culture-type things on the shelves, but their online order/pick in store/curbside services are legit.

My son and I visit a few days back. I was amazed with the great customer service, almost every employee greeted us throughout the store. It felt really nice to know someone was there if we needed any help. Thank you and keep up the great customer service!

We were greeted but took a while for someone to actually help us. They were very limited on the phone cases we needed since it was a newer phone that has just come out. But in the end it turned out good.

I just blew three figures there. Rude cashier..... ugh. Corpus needs more shopping options so I can shop where there are friendly, helpful cashiers.

I absolutely love this store. This time they didnt have what I was looking for. A Fujitsu Scanner. I dont actually need it, its just a want lol. I also looked at cameras for my business. The salesman is an amputee and he was a great source of information for me. I highly recommend this store, but if you buy something make sure to check Amazon to see if you can find it at a lower price. It must be SOLD and SHIPPED by Amazon, they will price match. Every little bit helps.

I like Best Buy but I’ve been waiting on my money on a return for 10 business days. They tell me it takes 30 days. They had my money in their account before I walked away from the counter 👎🏾

This Best Buy location is one of the worst out of the locations I’ve been to out of 4 states since I travel a lot but Corpus Christi is my beautiful hometown and this Best Buy needs a make over starting with staff members to keeping a solid inventory. Today nothing was accomplished due to staff that has no care for customer service whatsoever. I’m in the market for a laptop particularly or possibly an All-In-One desktop but I couldn’t believe how much I was ignored or “not selected” to be asked if I needed any assistance since the gentleman in the Apple product department made that very clear to me after he avoided me and offered assistance to the couple as he was looking at me across the way. I counted 14 members on the floor and majority of them were in huddles, laughing aloud and socializing while I walk around purposely trying to make eye contact with any of them. Yes I could have asked for help and spoke first but at this point I was very curious if my existence would be noticed. Well, that test failed. Frustrated as I was I still decided to give them one more chance so I went back to the computers one more time, especially showing interest in this one laptop. While I was experimenting with the laptop, I couldn’t believe how empty the shelves were. Heck they didn’t have any computers to sell anyways and again, no help. Staff members walking by me from all all directions. I gave up. As I walked towards doors empty handed, I noticed there’s no inventory to cell phone cases, head phones, DVD Movies are thin, etc. I noticed this is nothing new the times I have shopped here at this Best Buy for the past 3 years that I know of. TVs ? Too many, in fact so much they’re all stacked at the front door almost giving them away! Funny thing to me is, one young lady out of a group of 3 at the main door wished me a wonderful day as I walked out with nothing. Looks like Wal Mart is my next stop. I do know this, I do get better service there than this Best Buy location.

I visit Best Buy for all my computer software needs as well as my cell phones. They match everyones prices and I normally have the match prices off of Amazon and from all line. today I needed a game system for my 9 year old son. I went to the back to the electronics and Juan was very nice and he came up and asked me what I needed. I told him that I was looking for the new playstation for my son for his birthday and that it was going to be a very special gift. He was able to find me the game system as well as he offered many different accessories with it and I did get a new controller as well as a memory card and a gift card for some games. The staff was extremely knowledgeable and they were quite wonderful and I really appreciate the great service that I always have at Best Buy. I want to continue to thank you for all the wonderful things that youll do to make my shopping experience so much better. The only thing you could have done a little better was I was not able to find a screwdriver to put the television I had bought last week on the wall. I wish that youll did carry small hand tools to help assemble some of the brackets and your accessories but overall you are the best place to shop for all your electronics and phones needs.

Quick in and out. They were low in stock on audio receivers, but that was expected due to last weeks lightning storm. Bought GoPro 10 instead.

Came in looking for computer customer service best Ive seen in Best buy store. Cornelius and John assistant manager make sure I had everything I needed .

Amazing location. Not a whole lot of inventory but a good quality of what they do have. An Employee Herk was very helpful with my phone purchase and activation. Give this man a raise.

Salesperson was so informed of the laptop, and computers and help me to understand the specs so I can better decide which one is better for my needs. I found that I didnt even need the higher tech 4G to get the performance I need.

We purchased a portable room ac. The sales person right away asked if we would like one of their people to take it out to our car. By the time I went and moved the car to the entrance doors, it was already delivered. The whole time we spent there was under 15 minutes. Everyone one was quick, curtious and friendly. I would definitely return and shop here first .

Picked up my PS5. This store is great. Keep checking back. There will be more

Prices, selections and services were better than Home Depot and Lowes for me when I needed to buy appliances. They had more selections and the sale person and manger work with my budget to meet my needs.

Very helpful staff. Found exactly what we needed at a good price. Well organized store. Clean. Easy to get to store.

Utilized the geek squad for service on my sons laptop. While they are super busy, they were fast to take it in and it came back pretty quick - repaired and pick up was just as easy. Thanks!

We bought our 2nd appliance from Best Buy. Great service and variety. But, both times we were called a week before delivery to confirm, but about an hour before delivery appointment the installer called to say our item wasnt in stock. I realize thats not Best Buys fault, but theyve got to have enough control over inventory to know a week out that they wont have what we purchased. This time weve been delayed 2 months. Very disappointing. Get a computer and get your inventory listed.

My son-in-law had to get a new cell phone after taking his in the ocean and we barely made it before closing with maybe 4 min to spare. They helped him with finding what he needed along with giving him a good deal. Great customer service!

Great experience. Very helpful in knowing what we needed and taking care of it!

There is a reason my husband calls the store Worst Buy. It is fine with them to lose a customer for 25 bucks. I Imagine they have plenty of resources with vendors for returns. So being unwilling to override a poor store policy for $25 for an unused open item that was incorrectly advertised for my device is beyond pathetic. Returning it to the vendor they could re-package it and put it back on the shelf. This is how other companies operate.I have spent hundreds if not thousands of dollars at Best Buy. I will never be back. A measly $25 is too important to them than taking care of a customer. In this economy no one can afford this.

Love best buy. Sh*t is pricey but its fun just to go lmao.

I had the worst experience. I waited for over an hour. Nobody helped. At 1 point there was a group of employees standing around there was 6 of them no one helped. When I asked an employee for help after waiting. He looked me dead in the souls of my eyes and walked away. Ive never been treated worse at another store than I have at this particular Best Buy. When I left the store I saw a group of employees standing around doing nothing just like all of the other group of employees. When I said you would make more sales if you werent standing around ignoring your customers. Instead of asking what was wrong. They scattered like roaches

Bought my first drone and the sales personal recommend the Evo 2 by Autel robotics I came out with $1625.00 less in my debit card ..but man is a great drone, is worth every penny, thank you

To start, the only reason its 4 stars is because it can be hard to get help sometimes. The rarely come up to you and ask if you need help, which is good most of the time (that can be annoying) but on the days i do need help its bad. However, thats still 4 stars cause if I ask someone for help they are always helpful, professional, and knowledgeable. The store is always clean and organized. (Wouldnt believe some of the stores ive seen.) Ontop of that they always have what I am looking for, and if they dont, they tend to have something similar or know where to get it.

They have i believe all of the electronic toys you may need. The employees are friendly and knowledgeable. Very clean and laid out well. Overall pretty cool.

Staff was excellent. The gentleman who helped my children and I was courteous and very knowledgeable of the products (Nintendo Switch) we wanted to purchase. Even told us of a bundle pack for the same price. Needles to say, we bought 2 such bundles. Very happy with experience.

The staff is knowledge on whatever youre looking for they will help you and always and theyre very friendly.

Deidra (?sp) in the smart home section is so knowledge and easily explains the various systems.

Never buy a large appliance from Best Buy without paying their extra warranty fee. They delivered a brand new dryer whos shut down function doesnt work meaning itll run until you open the door, had a 1 hour load last 6 hours first day. But because I didnt pay them for extra warranty they found it completely satisfactory to have delivered a faulty product with no recourse or offer of swapping units. The best they could do was to tell me to call the manufacturer.

Was not good. Went there to find water proof case for Galaxy S10 t. They had practically nothing for S 10t

Great service fast and friendly. Small selection of Samsung phones cases for galaxy note 9. Guess because its a two year old phone.

I was looking to replace my old stereo system, Kenwood brand. The kid (Im 57 he was about in his 20s) and showed me this big box with a nob on it. No CD player. Thats a separate piece. Okay show it to me. Any Kenwoods? Nothing, he just stands there. We have these players that gave CD access talk about cheep looking, not price, elementary looking players. I come asking for Kenwood and get junk. I hate being treated like an idiot. Work outside the box!!

Yes purchase the Maytag washing machine about 3 years ago started fading about 2 and 1/2 years aftermarket service is very terrible and I actually thought Maytag was better than that will never purchase another appliance from Best buy or a Maytag

Excellent service! Transaction went quickly from selection to purchase of merchandise ie. my next new television from Best Buy! Satisfaction guarenteed!

Went in to get a booster for truck. The Young Man did not have what we needed but he told us where we could get the booster. And we found the place he sent us was all he said it would be. Thanks Best Buy.

Ive been to this Best Buy several times, and the customer service has been excellent every time except one, when it was just okay. I believe that day they had a shipment come in during a rush and the staff werent as attentive as normal.

I have always enjoyed shopping at Best Buy. Lately, service has just been, well not so good. Disappointing.

Dont go all in on Best Buys warranty. Any little glitch in the system and youll never get compensated.

I waited for a month to get my new stereo and speakers installed. I explained everything that I had and what I wanted done. I was charged for cut time. I show up and the guy tells me they dont do custom work. He says that there was miscommunication, so I communicated give me a refund and I left. Word to the wise, geek squad only does pull and replace. THATS what customers should be told up front.

Its the only one in town but its got what I need when I need it. Check out the Magnolia section in the back corner. Thats where the good stuff is

Ive had the WORST EXPERIENCE the customer service dept is HORRIBLE THEY DONT HELP WORTH ANYTHINGThey keep hanging up on me I havent gotten anything resolved!! No one has notified me about my order anything!!I WILL NEVER SHOP HERE FOR MAJOR ITEMS HORRIBLE CUSTOMER SERVICE.

Was able to get exactly what i needed and guy helping me with a tablet for work even let me know just 50$ more and id get double the memory. Usually have a bunch of staff available to help you.

The saleslady knew her products and was very helpful.

Always great experience when shopping here. The staff is always helpful, considerate and knowledgeable.

Its a Best Buy. Theyve got just about anything electronic and plenty of employees to help you find or choose between products.

Never changes, decent service and product selection.

The prices were great and very helpful and attentive salespeople.

Nice store. Cool air and well laid out.

Horrible Service. Purchased a large television, sound bar, and setup. Very long wait for an install. Install was confirmed a day prior to the scheduled date. No show and no call by geek squad. Generic corporate email was sent after the scheduled time period that stated I needed to schedule an install and a link was provided. Attempted to call store but they have decided to route everything to national call center that cant figure out what happened or help in anyway. First available install is now two weeks after first scheduled install which is 10 days after original purchase. Still waiting on purchased items which were to be delivered during install. I would not use this store for service. No communication, poor service, and no accountability. No offer to rectify the situation and no response to emails to local store.

They always have the latest technology and cool stuff. You can find collectibles there as well.

Andria at Best Buy in Corpus Christi was the best? Couldn’t have done it without her help. Thank you. Give that gal a pay raise.

Best Buy Corpus Christ!! To get ahold of them by phone is a nightmare!! Tried for an hour and a half. Nothing!! They could shove those phones up where the sun don’t shine.I was wanting to ask a simple question about the hours of curbside pick up to pick up something I had bought, but they didn’t have the hours on the website. In turn had to ask a “person” but no luck.

Very friendly staffs. Tanya helped us to find the best fridge for our new home. We ordered a wrong size but she helped us to get the best deal and also the best fit. I am from Austin, TX but this is the best Best Buy in Texas. We will be back there again. Thank you Tanya!

The Best Buy in Corpus Christi, TX didnt have any AC units on display. If my wife had not researched their website in advance we wouldnt have known that the Best Buy even sold air conditioning units. We were able to find one AC unit & we did purchase it. We can use this small unit until we are able to get a qualified AC repairman to take a look at our central air conditioning unit. The timing sucks because we have placed our house on the real estate market a couple of weeks ago.

Great customer service. Thank you for serving Corpus Christi!

Employees were very courteous and quick to help

Nice staff!Very helpful in finding what I needed.

It was a good place to shop at. But its hard to get someone to help you out at the auto entertainment section.

A very long waiting list. The food was worth the wait. The server did not have her A game going. Had to ask over, over, and over for refills. Dont just refill one glass do the whole table.

I gave one star because the workers their are plain rude and dont wanna help with anything your looking for. Just like Lowes .lol

Very nice and beautiful store

Always friendly and helpful 👌

I used to work here so I know what a great job people do

May as well shopped at Walmart. Disinterested help and not friendly. Probably wont return, will head to Altex next time for my electronics.

Best Buy has an extensive inventory of technical products, ranging from computers and cell phones to big-screen TVs and large kitchen appliances. Many products are pricey, but theyre quality products for the most part. I did have a problem on one visit - I spent 20 minutes waiting at the service desk before someone finally showed up to help. Otherwise, Best Buy is a great place for tech stuff!

They have what I want, took it and paid for it and off we go, home

They always seem to have what I need. They dont have the selection that you can find online, but their website is very accurate as to what they have in stock.The staff is usually very knowledgable as well. I dont think Ive ever bought a bad product here either. Im there more often as well since I found out they sell records too.

Dont come in unless u have money cause u have to buy a conversation

Good store and good deals alexis was a good salesman he was awesome

Best place to go get any Electronics from laptop speakers to gaming systems to washers and dryer to vacuums TVs watches DVDs movies everything if theres anything that you want to get take me with you as long as Ive been a member with Best Buy anything you get is 50% off with my discount youre helping me helping you

Limited choices. Low familiarity with products. If you know exactly what you need, OK. See buy and go, otherwise.....

Oh my God theres nothing but Best buy the gentlemen are very gentleman or some guys okay but I love attention.

Great just a little busy bought a smart watch I think they need more staff

Upon entering Chad asked what we needed & we were directed where to go & Samantha (Sam) cashed us out. This was for the Switch (1 of the 6 left for Black Friday!) Fast, friendly service! Will recommend! Thank you!

We used curb side pickup one this visit. It was fast and easy.

Was completely ignored by Best Buy employees, so I purchased my $500 cellphone at T-Mobile. T-Mobile gives excellent service.

Zero stars werent available. Associates are rad, managers are really lacking. When someone hers wow nothing like this has ever happened to any other customer but you. Really? You sure know how to make someone about to spend thousands feel at home....jeez! Follow your associates lead....leaders!!! Shame on you...if you want your appliances and electronics from best buy...buy online and skip the mediocrity.

Got a great deal. $400 off an open box item someone had returned. It works like new. Jason was extremely helpful and when he showed me a feature of the product I didnt know originally know about, the decision to buy was easy.

Didnt have what I needed but nice people

Friendly, hard working employees. They answered all my product questions on the Apple Watch. Unfortunately, the selection was limited post holiday.

Its a big one..

A week ago I went into this store to buy a GoPro8 Hero Special Bundle. They had it for $349.99.I showed the manager a screenshot I saw on Best Buy for $299.99, he matched the price. Great right?😃Upon checkout the cashier informed me of an extended warranty as she also informed me I had two weeks to make a decision. I said ok let me think about it.🙂I went to startup GoPro8 but the instruction book print was to small😔 so I went to YouTube.👍🏾I needed to download the app and charge the camera.👍🏾Doing that I saw the light on the camera wouldnt go off after charged, so I went back to Best Buy for assistance and to purchasethe the extended warranty.😌Understand, I am not a fan of Best Buys and have not shoped with them for more then 25yrs because of poor customer service.😔But returned to purchase the GoPro8 and found this store manager who did right by me.🤗However, upon returning for assistance the atmessfear reminded me of why I dont shop this company.😒I needed a sales tax but the greater sent me to customer service/returns.When I informed her I need it salesperson/tech she said customer service will help you.🤔The customer service lady had no idea what to do because they take returns.She called for assistance repeatedly, to no avail. Then she called for a manager.He knew nothing. He simply instructed me to Geek Squad which is a cost of $45 for 30 minutes and I would have to make an appointment to come back🤦🏾‍♀️🥴.At this point I use customer service/return for its purpose and return the GoPro8.For me, this is not the type of store I need to shop at, I will not be returning to Best Buy, I have other options to spend my money.The trick to business is not making the initial sale, it is to get a repeat customer.😏

Staff are nice and very helpful. Anthony at the Geek Squad 🤓 answered all of my questions. He is knowledgeable and didnt mind giving me his undivided attention. Thank you Anthony

Always a good place to go get some deals online if your student you can sign up for email for deals but I would not ever get an Apple device from here or any Apple device. They were charging my friend $800 to repair her laptop screen she took that 800 and bought a brand new laptop

I bought a 55 lg tv and it worked wanderful. I ordered it online and less than an hour later it was ready for pick up. The service at curbside was fast and friendly. I suggest ordering during the week. The weekends are kind of crazy.

Great return policy and helpful staff.

Do not buy Amazon fire tablets. Is. They dont even last one year and they refuse to refuse to refuse and they refuse to refund or send a new send a new tablet.

Cool, actually I went to bed bath and beyond. Visit went well.

Couldn’t get anyone on the phone…so we took our money else where.

They keep hand sanitizers near the phones in case you want to touch them. Store looks pretty clean and safe to be in. Unfortunately they are sold out of game consoles and controllers. They do lots of games in stock though. I would call ahead to see if what you are looking for is in stock before you head out there.

Great staff.

Not the greatest selection, didnt recieve much help.

Best Buy was pretty busy especially when they close at 7pm. I went to Best Buy to buy a gaming keyboard for my youngest son, he loved it!❤️

First time in best buy store there friendly people they took care of us.

Just your normal Best Buy. I walked aroind searching for 20 minutes before anyone offered to help me...and that was probably only because the employee tripped over me.

I found what I needed finally but not in the section I expected. Our local store seemed scattered and low in stock. Not one store employee asked to help me.

Bought a Samsung Crystal UHD 7 Series 55 matched Walmarts price. Great Warranties vs Walmart customer service. No way Best Buy is the less headache choice. Quick buy and great customer service

Salesman was very helpful and knew what I needed to fix my problem.