Excellent experience with purchasing my new Speed Queen from Matt! Great customer service! Andy delivered my washer and I swear, I have never met a sweeter, kinder person! Excellent business, highly recommended!

Appliance mart did an amazing job with our refrigerator. Mark was incredibly helpful helping us select a fridge. During this time when the big box stores are taking months to deliver a fridge, appliance mart did my purchase on Friday and delivered the fridge on Saturday. The delivery people were incredibly professional and did a great job setting up my fridge. It is working fabulously and we are so happy with our purchase. Everyone from start to finish was incredibly pleasant to work with and we are so glad we shopped local at appliance mart.

I was kindly attended. They have my favorite brand of appliances in a good selection. Some are at a fair price. Choose the right one for the number of family members.

We are very happy with our experience here - great products and quick delivery! Thank you Matt and the entire Appliance Mart team!

We put down 100% of the amount for a 48 refrigerator. Over three months later after three delays and still no firm delivery dates, we asked for a refund (with a willingness to buy once stock became more readily available). Appliance Mart played games and refused to give us a refund so we called AMEX to open a dispute. AMEX gave us an investigation window of three weeks so they could get a response from Appliance Mart. Toward the end of this investigation window, Appliance Mart called to let us know that suddenly, a refrigerator was available and would be shipped down and installed in a week. I told AMEX to let them be aware of this situation. Unfortunately, it was a matter of poor timing and AMEX sided with me on the dispute the day the refrigerator was being delivered. I immediately called AMEX to ensure that Appliance Mart would be paid. AMEX had actually advised me to keep the dispute open while the matter was being settled.The following week, the very irate owner of Appliance Mart called me to say that AMEX sent her a note that the money was being taken back. She demanded that I immediately arrive at the store and pay her with a check and $100 more. I asked her that if she could write me a note that she would refund the AMEX charge, I would gladly write her a check for the full amount. She said she would do no such thing and instead threatened to call the police and district attorney.I checked with AMEX and found out that while AMEX did send her the note on taking the charge back, they also immediately rebilled my account the next day when I called them to cancel the dispute (which was one full week before she called me). Appliance Mart would indeed be paid the full amount - however they would have to wait until the next cycle in May to see the credit.The sales process and installation team were good. However, I do not take kindly to threats and bad behavior on the part of the owner. I understand how difficult it can be for a small business to wait yet another month for payment, but none of this was my doing. If the owner had agreed to simply refund me from the onset instead of playing games for two weeks, or agreed to write me a letter that she would issue a refund for the AMEX charged, I would have come by and paid with a check, and even a bit more for her inconvenience. Being nice to people usually works better than being mean to people.

Good selection. The only place to get Speed Queen washers and dryers. Knowledgeable staff.

Want to say not to much variety but went in one hr and 2 has later seems like the dryer I wanted they raised the price

We needed a fridge in a hurry when ours went out in our condo. The bigger chain stores couldnt deliver for 2 weeks or more. Matt at Appliance Mart found a fridge that was perfect for us, took my order over the phone, and had the fridge delivered the next day. The total delivered price was in line with the other stores as well. Highly recommend.

Purchased a refrigerator. The most horrible customer service, hands down. We were paying for our purchase and cashier (Mark) became rude when we refused to disclose our phone number/email. There was not need to disclose our information, other than to receive ads. He told us to leave and get a refrigerator somewhere else. We completed our purchase anyways because he is only an employee there and can not actually turn paying customers away. He needs to tone it down and be a little more courteous.

Always helpful, and carry Speed Queen, which is the only brand of washer to buy these days.

We have been buying our major appliances here for nearly 20 years. The salesmen (salespeople?) are knowledgeable, helpful and Not Pushy! They do charge for delivery and installation. They also take care of you after the sale. I had an issue with a 10 months new clothes washer. I couldnt find the receipt, but when I called, they took care of everything and my washer was fixed in 24 hours! We keep coming back for a reason!

Very knowledgeable and attentive personnel. When we built our house we bought all our appliances there.

Great place. We needed a washer and dryer set last minute when ours broke. We visited lowes and home depot aswell, all three stores had the same set but it was still cheaper here! Also this place has a better warranty and they were the only place able to deliver sooner than couple weeks

Very helpful. Deep freezers available when all the big stores are out.

All new appliances with third party payment plans for those approved.

This place has the VERY Worse customer service EVER. They use to be better but now they wont come to the phone and when they do they LIE to you. There delivery people are very disrespectful and mean If you ever have to do business with these people do not use a salesman named MATT.

Purchased GE professional Series washer and dryer in December 2019 it started displaying an error code October 2020 I have not heard from appliance Mart or GE about repairs as this is still under warranty. We spent over $3000.00 on the combo with installation, wow did not expect this. Please think twice about purchasing anything from Appliance Mart no help whatsoever !!!!

The worst delivery experience (having bought a dozen appliances throughout four homes in my adult life), ever. These folks use a bottom basement delivery service - who’s dispatcher is dishonest. Going on day #8, still no water hookup. If you promise to come back and hookup the water for $20cash...better keep your word. Next stop: Better Business Bureau, Yelp, Angie’s, and Yahoo...maybe a billboard, who knows.

Have what I needed and was very helpful

Great prices and outstanding customer service. Got just what i wanted delivered next day promptly and with friendly delivery guys. Will definately do business again.

Went there looking for a dishwasher I purchased my last one there they had the dishwasher I wanted but price $200 higher because they had it in stock and nobody else did I think thats taken advantage of people

Just purchase a dryer from Appliance Mart and was very pleased with our experience. They were all extremely knowledgeable about the products and patient as we weighed all of the pros and cons. The customer service was above and beyond. We would use them again for our other appliance needs.

Bad place to buy. They sell stuff that doesn’t work. I bought a very expensive refrigerator and it never worked. Now, they are telling me they are not responsible for the issue even though I bought it brand new from them. I am never coming back it was the worst experience I ever had buying appliances.

Tried to come by but they were closed fifteen minutes before their posted hours.

Do NOT buy from Appliance Mart!!! I purchased a very expensive GE monogram unit that was defective from the moment they installed it. A.P. REFUSES to do anything about it!! Once they have your money, in particular Matt the salesman, you have ZERO leverage. GE will only issue repair warranty work. They WILL NOT issue a replacement. It’s a brilliant loophole that no one knows about until it’s too late. I will spread the word however. Do NOT buy from Appliance Mart!!!!!!!!! #crooks#brokennewfridge

Well, the devil is in the details. If you choose to shop at Appliance Mart be sure you understand what kind of deal youre getting. Ask about the warranty for appliances but get the details. Find out what that warranty will do for you. If, for instance, you buy a Samsung refrigerator and have problems with it while its under warranty, what recourse are you expecting from your warranty? Ask Appliance Mart if they participate in the manufacturers buy back and exchange program. If they tell you they dont, ask them what that will mean for your warranty if you have a problem with your appliance. If that means you have to deal strictly with the manufacturer as I have had to do for months, just be aware of what that could mean, the time it will take, the headaches you will have to deal with. Then ask yourself if the deal is still worth it.

Matt was great to work with and explained every machine that we looked at. Purchased from them before. Will again.

Prompt response to us, but not pushy. Knowledgable and helpful

Mark was very helpful and knowledgeable about the appliances.

I bought a wager and dryer from them and really appreciated the thoughtful and attentive service would definitely recommend them.

Very knowledgeable staff!

Delivered a refrigerator that was DOA. Then, they took another 4 days to even call back to schedule service... Which wasnt until the following Monday. Refrigerator had a refrigerant leak and they will have to deliver a new one. New delivery couldnt be scheduled because their system was down. Were now going on 2 weeks with no refrigerator.

Great sales staff. And they had what I needed in stock. No waiting one to two weeks to get it

We bought a dishwasher from here after Sears said they couldnt install, just deliver. We got a lower price and Chris did a great job installing it, and everything was quick and on time.

Disappointing on how they have no return policy? I won’t by from the place !!!!!!

Very nice place but no used appliances

Great sales staff, good prices, ask for Mark

After Sears botched my order, appliance may was able to match the deal and get my fridge to me that weekend.

Lowest price-loaded up & gone in 15 min. ✔

Great prices and selection.

Helpful, got what I needed

Very knowledgeable and helpful

Sales person 3/19/19 was rude.

Great service

Not helpful!

Great costumer service

Hard to get help