Great customer service from the young man that hel6me.

Great experience thanks to Shawn --- new guy from Long Island. Battery died & he took great care of this damsel in distress. New battery ---happy girl! NAPA on Hwy 21 in Cornelius.

Excellent service in the parts store.Bought a copper gasket and oil drain plug.I was treated as well as if I was buying a full exhaust system for a Rolls Royce. Thank you.

Always has the parts I need. Great people working there.

Well stocked and helpful staff. Pam and the team really knows their stuff

Good price good counter service. I walk with a cane, and could have used some help putting my radiator cap on or at least offered some help. Advanced Auto always goes the extra mile and I dont even need to ask. Honestly, both are equal but Advanced Auto has much better customer service.

A little more expensive than other auto parts stores but definitely recommend. Always have what I need in stock.

Great helpful people, there for you...

Helpful knowledgeable staff, and all the selections for your basic or specific auto project. If they dont have it in stock, they are surely quick to take care of you and get you headed in the right direction.

Ok, again, they didnt have everything I needed

Want to thank Pam, for always being so helpful and patient. She has been an excellent asset to Napa Auto Parts for years. Shes the best!! She helped me in locating the correct Oxygen Sensor for my car after the computer kept recommending the wrong part for the car. Like she said, three is a charm, it worked, no check engine light!! Yay!!

Just terrible... Terrible tool selection and no one is ready to help you

Very friendly staff

The staff on Oct 26 were excellent. My wife lost a wiper on the interstate in a heavt rain storm. I called the store to see if they had the size and could possible replace the blade. When she arrived one the staff went out and put it on while the other took care of payment.Awesome service guys. Thanks very much.

The folks here are very helpful. My wife showed up with a flat tire and needed assistance putting on the spare. She was helped immediately and back on the road. I certainly appreciate their helpful attitude.

The staff was very helpful and friendly, even requesting some parts that werent in stock to be delivered to the store within a few hours. I will definitely keep going to this store if this their standard level of service.

Just a note to say thanks to your Mr. Ronnie Henderson. Spent several hours trying to get windshield wiper blades on truck. Frustrated, called NAPA they invited me to stop by. This feat was accomplished instantly. I mean seconds not minutes. Big Thanks to the pro.

Friendly, professional and knowledgeable. Awesome place to shop.

First of all the air was not working at all!!! I am in the a.c. business and I could not believe it. Forth time in 2 months hot as heck. I grabbed my temp gun at it read 85 degrees at 10 am.Second Ive ordered parts from Pam. (Red head woman), and both times I found out that she never even orded them.

Great store. Very friendly. Put in new battery for me. Highly recomend.

Use NAPA for work several times daily. Purchase parts for home use as well.Always very helpful

They have most parts you need. Quick in and out!

Always have what I need. Friendly and helpful staff.

Theyre convenient and very competitive

Have most everything you need, great people there

Tested my battery for me and even cleaned off the corrosion for a better read.

Their actual inventory doesnt match their records. Many times their system says they have a part, only to find out that its not on the shelf.

Just stopped in because battery was not working had my two girls with me James helped me out put in battery in no time flat... Also tested battery he took out and found out it was only a couple months old and still under warranty (company car). but has a bad cell and he gave me info to get refund. Awesome service.

The counter sales person was extremely helpful.

Great service and parts were all available.

This place never has anything you need and they are closed more than theyre open. How can you be less than 1 mile from the lake and not carry any marine parts???

Need to bring better prices in some parts.

The staff here are extremely helpful.

Great as always

Dont expect them to have anything besides the very basics. They dont even carry garden hoses. Just a drinking hose for an RV.Ive tried to find things I needed there many times and they almost always disappoint. Ive learned my lesson. Never again...

Renew and good as always

Got just what I needed.

Nice store and friendly service.

The worst customer service i was left on the phone on hold for 15 min and the sale lady next came back to the phone just left me on the phone

Fair prices.

Anything you need...and then some

Great customer service!!

Great customer service

They are very despotic, very rude

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