I was looking for a particular mattress for my 9 year old son and this location near my house did not have the size I needed. Manny the sales associate was very helpful and very kind to call various stores to see if they had what I needed. I had some errands to run and and he said he would call me as soon as he located it. About an hour later he called and he was able to locate the mattress I needed. I paid at his store and went to pick up the mattress at the other store.Manny was so pleasant and willing to help and I appreciate that. I truly feel he went above and beyond and thanks to him I got what. Sales Associates arent always the nicest these days therefore I appreciate when I work with someone that not only has a great work ethic, but wears a big smile with it.My son wanted which was a Sleepys Doze mattress which come in a box amd its very comfortable.
Manny is an amazing salesman, very down to earth and patient with us. Granted we were the only ones in the store at the time but he didn’t mind us trying out all the beds and re-trying all the beds.Josh was amazing as well, he broke down all the numbers for us and gave us the best deal for our purchase. We left satisfied.
Great customer service. Vast amount of knowledge in helping pick the right mattress. Thank you
Alana,Josh,Mark were amazing. Very down to earth and very knowledgeable and friendly. It was a great experience and will tell anyone that is looking for a reasonable bed to visit them.Sincerely her husbandSteven F
Javier was awesome. He and his manager were super helpful and knowledgeable about all the products. The best thing..there was no pressure to buy. Also, when I called back with a coupon code they gladly added it to my purchase. I would definitely buy from them again.
For my first time visit I had a amazing experience all thanks to “Alana”! She was very polite and taught me a lot of “Beducation” I originally came in for a standard sleepys queen size mattress but she helped upgrade to a memory foam mattress! I’m so Shocked, in love, and in wow! Like she really put me on to the new and improved and upgraded my whole sleep life! Alana definitely deserves to be recognized because I like to be cheap and budget but with her knowledge and awesome personality, I changed my mind instantly! Give this woman a raise!! Thanks again! From Jessica! 😘
From the moment I walked into the store I felt welcomed. Kelia was awesome, patient and extremely knowledgeable. Thank you,
Wonder shopping experience with Keila G., Store Manager. She is very knowledgeable about mattresses and all products sold.
It was my first time buying a mattress and Alana Yepez made the experience very good, she was very kind and patient!
I asked the driver not to park in the middle of the intersection. He waved his hand at me as if to say go away. Then he said that it’s a quick stop without even seeing the delivery area. I asked him to remove the old frame he told me no. They scraped every possible wall they could on the way up and the way down from the bedroom. Very rude.
So glad I went to this store! Alana was our sales person and she was amazing. She answered every question and made sure I was 100% satisfied with my purchase. I can not recommend this store more and ask for Alana. She made such an important purchase so easy!
Salesperson was courteous and helpful. Let us try multiple mattresses for comfort and firmness and explained the details of each. She explained the holiday sales and the benefits of different adjustable bed platforms and honored the internet promotional code for a discount. Clearly explained the details of the 21 day trial and the warranty which was helpful to know all the “fine print” and possible fees. She allowed us all the time we needed to consider our options and make our decision among multiple choices and to select the best mattress in our stated price range.
Excellent service! Very knowledgeable and professional!
The sales girl was extremely helpful and knowledgeable showing us the perfect mattress,.The whole experience was quick and easy!
MJ Campbell assisted me with the purchase of my new mattress. She was professional, friendly, and knowledgeable of product. She is a great asset to mattress firm.
We only looked at Tempurpedic mattresses. We were expertly assisted by Ms. Kelia Grace. She is exceptionally knowledgeable about all of their products and features. She was respectful, diligent, patient and provided answers to all of our questions. What a pleasure to deal with a professional such as Ms. Grace. She truly exemplifies here surname! And yes we made a $3000+ purchase after spending about 40 minutes with her.
This store is fabulous, the store manager, Kelia Grace was awesome. She is not only so very sweet. But so patient and so helpful. She made my buy there wonderful. I will recommend this store to anyone who wants a mattress. Make sure you ask for Kelia. The store and kelia deserves more than 5 stars.THANK YOU KELIAREGINA V..
My wife and I went in not really knowing what we wanted and Melina pulled everything out of us and put us in probably the best bed well ever buy. Adjustable base, mattress, sheets, protector and pillows for what I thought Id end up paying for just the king size mattress. Price, quality, delivery time and customer service are incomparable. If youre trying to do the home/online shopping thing...stop...dude...just go see Melina and her friends at Mattress Firm.
(Westview and University Drive store) What a WONDERFUL company to purchase your mattress from! I found out that they really, REALLY DO CARE about me, the customer, and that Im getting a good nights sleep! Kelia is the best! Very friendly, professional, knowledgeable, patient and accommodating. Gives wonderful advice and information, helping me make the best choices so that Ill enjoy going to bed again!
The friendly and knowledgeable staff at this location made purchasing a mattress a simple and easy transaction.
I finally found what I was looking for thanks to the people that work there.
Kelia was wonderful. Patient and full of information. She really our experience wonderful. I can’t wait for our new bed to arrive
I was looking for an affordable yet good quality mattress for my 13 year old and the process was very soothing. Daniel was very pleasant and helpful
Alana is the reason people need to go into MattressFirm versus gambling online. Having someone to consult you through a plethora of options is priceless. I purchased a mattress online through a different provider before going into MattressFirm and regretfully had to schedule a return during the trial period. With not a lot of time to pick a new mattress before the other being returned, Alana patiently took me through all the options searching for the right option for me. A mattress isnt something you should settle for, its something you should love, we found something we love: I now know where to start next time; Alana via MattressFirm.
The manager was very honest and helpful to us.it was a great experience,she explained everything we needed to know and helped us save money.
Helpful, knowledgeable and friendly. They made my experience purchasing my mattress very enjoyable.
This was my first time buying a mattress, let alone going into a mattress store and my experience was nothing but exceptional! I was the only one in the store, so it felt like a true VIP experience. Kelia was very knowledgeable and helped me find the one. She gave me all the time I needed while I tried out a handful of mattresses and had a lot of good advice when it came to choosing between certain models. I was happy to finally settle on an amazing Serta and am now the proud owner of a King sized bed!
I went to the Coral Springs Store so Kelia could help us. She is Amazing and listens to your needs. We found the perfect mattress. She is the best!!!
Great location... the manager was AMAZING and helped me get the perfect mattress for my 3 year old. THANK YOU
Keila Grace one of a kind she is very helpful and a blessing she is excellent. Best sales associate hands down !!
Had a great experience. Kelia was my sales rep and she made everything quick and easy. Got in and out of there during my lunch break.
Made sure I was happy with what I got and gave me the best deal. Good service and was super helpful :)
Excellent staff person, with knowledge and customer orientation. 100% fully satisfied
The costumer service is top notch! Ms Keila is super friendly, she will kindly answer all your questions and will make sure you have a nice shopping experience
I purchased a mattress today from this location. I went in knowing very little about different types of mattresses and what suits my comfort. Judith assisted my wife and I in selecting the mattress that would suit both of our needs. Judith was extremely knowledgeable and patient with us as we went from mattress to mattress trying to find the best one. By far the best place to find a mattress and if Judith is helping you then you are going to walk away extremely satisfied with your purchase!
My family’s experience was totally amazing thanks to Kelia. She helped us thoroughly with our warranty issue and purchase from beginning to end; taking her time to help us with every step of the process and always so patient with us and willing to accommodate our needs. Also, Kelia is an encyclopedia when it comes to mattresses. Her top notch knowledge truly helped us make the right decision. We are incredibly pleased with our new mattress and frame and we’re enjoying our restful sleeps. Kelia we can’t thank you enough. You are truly a blessing and we will continue to come back to your store for years to come and refer you to anyone we know. U DA BOMB😀
Wonderful customer service and great price for a really good mattress.
We walked in and Judith Watson was honest and very knowledgeable of products we were looking at. We decided to.make a purchase with her due to getting the proper mattress we needed for my wife and I Stefania. It was a wonderful experience and would buy again from her. Of your looking for a true pro to hell you pick out what you need go to her and she will direct you to the proper mattress to get a wonderful nights sleep!
Sales associates were very friendly and knowledgeable. Stopped in before Christmas to get an idea of what mattresses they had in stock and were on sale. Came back in the Monday after Christmas for final review of their mattresses and made the purchase.
My husband and I were shopping at a Mattress Firm store for the first time and we were lucky enough to have Judith help us while we were there. She was an exceptional salesperson, very pleasant, friendly, knowledgeable and she really made us feel that she wanted to find the best mattress that worked for us. The whole experience was very positive and I would highly recommend this location and especially Judith if you are looking for a new mattress!!
Kelia and the other staff were very friendly and helpful! Had a great experience.
Great experience in our visit today. Keila is the office mánager and she is sweet, professional and extremely knoledgeable person with her guidance we were able to have a nice and quick purchase. Everything is clean and properly sanitized. We highly recommended this store.
We just bought the most amazing mattress from Judith!! She was beyond accommodating and informative on the different options for our needs. She was not pushy and allowed us to look around and ask all the questions we wanted. Judith was the best!!!
The best mattress purchase experience. Our sales rep Judith was very knowledgeable. She educated us on the different types of mattresses and the health benefits of choosing the right mattress for us. She presented us with all the options including the platforms and gave us room to make our decision with no pressure. It was a great experience all together.
The lady was very nice, the environment was very pleasant and The place was very clean.
Top service led by top store manager
Easy to ship and purchase…
Excelllent customer service. All my questions were answered. Manager Kelia thanks for all your help. A++++++
Kelia was amazing so helpful and knowledgeable!!!We greatly appreciate her helpful insight for our purchase!I recommend this location for my friends and family for sure!!!!Thank you kelia
I had an awesome experience, my sales person was Kelia, on Westview in Coral Springs.I have been shopping around for an adjustable Queen setup and was not happy for either product, terms, price or knowledge of product. Kelia checked All the boxes. I’m going to receive my delivery on Friday and my wife and I couldn’t be more excited. Once again, Thank You! Good choice!
I came in to purchase a pillow, the woman was rude and disrespectful cause she couldnt make any commission off me. Never going back to that store ever again.
Great place to purchase a matress. We had a great experience very patient and knowledgable.
Melina is a great salesperson. A true sleep specialist. She goes the extra mile to help.
Excellent service! Very knowledgeable and patient.Choosing a mattress can be a daunting process. Keila made the experience a pleasure.
Just purchased a Sealy Silver Chill Firm Mattress from Judith Watson at the Coral Springs store. She was extremely helpful and knowledgeable about the mattress selections. Our delivery is today so I can’t say if I love the mattress, and can’t give a review on that but I will do another review once we have slept on the new mattress. I would highly recommend this sales associate if you are looking to purchase a new mattress!
MattressFirm (Coral Springs) was our first stop when we went out mattress shopping. Let’s just say it was our first and only stop. When we walked in, we were greeted with a warm welcome from Judith. Immediately, she made us feel comfortable with her cheerful and genuine attitude. She asked what we were looking for, what kind of mattress we currently had and listened to everything we were saying. She made a number of suggestions and escorted us to lay down on mattresses she thought we may like. Judith is very knowledgeable and there were no hidden agendas. After she showed us about 5 that she thought we may like, she left us to make our own decision. We ended up choosing a mattress that she had suggested. Judith was courteous and patient. She told us to take our time with our decision. When we did, she was right there to answer any and all questions we may have had. I highly recommend going to see Judith at MattressFirm (Coral Springs) if you’re in need of a new mattress.
We purchased two mattresses for our kids and Kelia Grace was wonderful at explaining and showing us our best choices for their needs. She’s so professional, patient and very knowledgeable. We are very please with our purchase and experience at this store. We will coming back here soon for our mattress, we need to upgrade ours next. Thanks Kelia!
I recently purchased a mattress at Mattress Firm in Coral Springs on Westview drive . My sales associate was Judith Watson she was very pleasant and efficient. I left my card at home and by the time I came back my order was ready and waiting to be scheduled. Great Customer Service!!!!
Very nice and helpful sales person. Prices are a little high but they do have some good sales
Elias was so knowledgeable. He far Exceeded any expectations I had prior to walking into a mattress store. He explained everything to the last detail. I felt 100 percent confident with my decision. Would recommend 100 out of 100.
Walked into the Mattress Firm on Westview in Coral Springs today and had a very pleasant experience!! Joan is very knowledgeable and helped me picked out 2 queen size mattresses so quickly!!! They had a fantastic special running so I couldn’t be more happy!!
Our agent was so kind. Love the fact that she didn’t push or pressure us to buy. We look forward to our new mattress and will be back again to purchase another.
Myron went over and beyond to make our experience great! We felt very comfortable with his knowledge of mattresses and his pricing!!
Kelia was sooo nice and helpful really appreciated her help.
Awesome customer service.
The staff was very friendly and informative. He seemed to really care about finding the right mattress for my desired comfort. It probably was the most enjoyable experience I’ve had buying a mattress.
Very nice service
Kelia is always very professional and concerned with getting me the right product for my specific need. I’ve had excellent customer service and recommend Mattress Firm to everyone for their specific sleep needs
Great staff, friendly atmosphere and knowledgeable
Excellent guidance from Bruce: a gentleman who appreciates the science of sleep, I am very happy with my purchase.
My husband and I came in and from the door was greeted warmly by James!! He took his time to find out our needs and followed up with us until our delivery was completed and we were fully satisfied! The manager Chris also did good by us! Definitely recommend this location anyone looking for great service, the best prices and great follow through and James as your to go guy! Thanks again for everything!!
The salesperson I worked with was super friendly and helped me save money on the bed I wanted. I went in with my guard up expecting the experience to be a lot like buying a car. I was pleasantly surprised at how easy it all was.
I love the mattress and the people that work there the people who work there are so helpful and super cool
Ask for the representative Judith Watson she is a pleasure to work with and very knowledgeable and will get you the best deal!
Had a great experience shopping for a new mattress. Chris was well informed and made sure we tried all options in our budget before we settled on an awesome memory foam that qualified for the new year deal with adjustable base. Thank you again Chris & Mattress Firm!
Chris and Elias were fabulous. Extremely helpful and polite. I got amazing prices and am super happy with my purchase.
Good prices and outstanding customer service. There was one employee at the time and the store was very busy, but she warmly welcomed everyone and made all feel welcome while mantaining social distancing. This was the main reason we patiently waited without hessitation. She was very knowledgable and answered all our questions and concerns. Quick and fast delivery scheduled too! Looking forward to sleep in our new bed!
James our sales agent was terrific. He quickly narrowed down out options based on my budget and assured us of delivery date. I feel I got a terrific price and have nothing but positive things to say about mattress firm
Excellent service, reasonable prices, and same day delivery. What else could you ask for? This review is for the Mattress Firm store by the Target Plaza in Coral Springs. The store had a good selection of about 50 different mattresses ranging from a few hundred to a few thousand. We finished our purchase before noon, and they were able to offer same day delivery. Christopher was accommodating, patient, and knowledgeable. He gave us excellent guidance on to finding what were looking for, being available when we had questions but also giving us plenty of space so we could take our time on making our decision. Delivery was ahead of time with no incidents. Very recommended.
Kelia was exceptional and great to work with.
The sales person Chris was so helpful and insightful about the different bed types and let us lay on everything. Thanks so much for the help 🤙🏽
I just purchased aTempur-Proadapt twen king Matt set with a Tempur-Ergo adjustable base . I must say the sales person Mrs. Judith Watson @ 9710 Westview Dr store in Coral springs Florida displaced exceptional knowledge of the product; her patients answering my questions with a pleasant attitude. I commend the young lady. JOB WELL DONE THANKS
Our salesperson Judith was amazing! Very helpful and a fast, easy process.
Superb Service, Great Prices and Same Day Delivery - Super Happy with our purchase.James was Fantastic and so Professional - He listened and helped us with what we were looking for.Totally would recommend this place! A+
I am very exacied with the nice customer service is my first time in this store Melina Moreno is gorgeous. Dhe do it execelent job ...
Chris helped my daughter select a great new mattress. He was very knowledgeable about the huge numbers of options. Definitely a great experience.
Its my first time shopping at Mattress firm and I will definitely shop here again simply because of the great customer service we got from Chris. He made our experience a pleasant and seamless one.
Excellent service. From the moment my wife and I walked into the door, Chris was exceptional. He was extremely knowledgeable and clearly explained the differences in the mattresses. We were very happy with our experience and our purchase.
So helpful into helping me find the perfect mattress that fits best for me. And received perfect service. All thanks to Christopher. Will be recommending.
Great customer service, Excellent Explanation of What it was the best product, varieties in prices, very kind Fast and professional lady Joanmarie Gormley Very sweet Associate and patience. Highly recommended:). bless you all
Staff was kind an courteous. Good experience overall!
Kelia in the Coral Springs, fl store was fantastic! Best customer experience. No pressure and very knowledgeable. We can’t wait for our arrival next week, Thank you Kelia!!!
Chris the Mattress firm rep was very professional. He explained my options to me and helped me find the most comfortable mattress that suits my need and budget. Highly recommend mattress firm
Elyas is a great asset to the Mattress Firm company. He was so kind and really helped us out. Now me and my family are the owners of a nice comfy adjustable KING bed :)
James was great! Helped us find the perfect mattress. We told him our price range and what we were looking for in a mattress. Defiantly where I will purchasing all my mattresses from now on.
Chris did a great job working with us to find just the right mattress for my mother in law at the right comfort and price. Very personable. He even waived the delivery fee of $59. Thanks Chris!
Service was quick AND excellent! I recommend Sales Associate Paul. He was extremely helpful & easy to work with!
James was very knowledgeable and helpful. Hopefully my parents will finally enjoy a good night of sleep and don’t hurt their backs. Second mattress we buy there and we would not go to another store. Definitely recommended, amazing customer service. Thanks James!
Salesperson Judith was exceptionable she was very courteous made my shopping very enjoyable.