We were here today to get a few appliances for our place, Noah helped us and he was amazing. He’s really the best employee in this store, he was super helpful, friendly and really tried to get us the best deal. Thank you for everything!

These guys are good, air is decent and cycling in a covid friendly fashion.

Took a while to get some help, but Dante finally came & assisted me with deciding which type of Samsung Tablet would be best for me. Price was on sale, $80 off which was current price at competitor, Brandsmart. There were no accessories available to purchase. We will be returning to Best Buy to make our purchase.

I went in with my wife to buy a new router. Purchased what I thought I needed, I was wrong. Returning with questions I was surprised to find that the staff was very knowledgeable and helpful. Danny the floor manager and Nicole we’re both super useful in helping us make a decision. Happy customers. Thank you for your time and your professionalism.

Good place to get your electronics from

The salesmen did his job right. I was satisfied.

Came in just before closing to see if I wanted to buy a television. The place was fully staffed on a Tuesday night and 3 people asked if they could help while I was there. A awesome young lady from the TV section helped us out and awnsered every question I had. I went home very happy with a new smart TV. I would highly recommend this location. Not only is it huge, its very clean and lots of people available to help with our silly questions.

One of the last brick and mortar electronic stores thats trying hard to compete with Amazon... A place you can visit and talk to someone to help you make decisions or for recommendations on chosing the best product. Hope they survive.

Although there arent many Best Buy stores in area but somehow I found that the variety is far less than some other Best Buy stores. What they have is placed in a very organised way. Staff is courteous and helpful and their know how about items in store is good.

First and foremost I must thank Nicole; the cellphone agent who graciously helped me despite me showing up 5 minutes before closing. She was sweet, had patience, and showed professionalism although I wouldnt have been surprised to be confronted with frustration and rudeness because I came in so close to closing. Fortunately, for both of us, I will be doing the data transfer at home instead of holding her up, what would have been an additional 15 to 20 minutes past closing. Traded in an older phone, received the discount of $110, and got the new phone which was on sale $400 off. Got a great deal, great new phone, and great service from Nicole. Thank you BEST BUY!!

Place is always clean and stock matches the site. Staff is helpful and quick to get you on your way.

This honestly going to sound like Someone is playing a joke on me....Purchased gift cards that didnt work, tried to return an hour later. After 4 hours of speaking to reps and being informed of a scam, which is basically like hitting the lottery when purchasing gift cards at Best Buy. Im told I need to file a police report and make a claim with corporate? I feel like if clients are that vulnerable to fraud from a simple purchase of an item, they need to step up security or stop selling them. I feel like Im being Extorted by a bunch of corporate people behind telephones....I went back in there today after corporate told me the store should have resolved my issue (best buy corporate reference number 268071850). After going back and forth with the manager Gema and being told I need to file police report, I requested for the manager to contact police.After the police report was filed, the officer says I know you said you and the manager were on good terms, but she requested you to be barred from the store.I cant make this up, I was scammed by Best Buy.

Noah helped us with a laptop for my daughter. He was very knowledgeable, helpful and polite. Very good customer service here at this Best Buy!

I order a game for my son and the customer service pickup was on point. The sign is easy to follow and the arrow shows you where to park to pick up your order. As soon you check and tell where you park, few minutes later the rep came by to check my ID and then handed me the game. I was in and out in less than 10mn. My shopping experience was really good i will definitely recommend this store.

Good Ole southern place. BBQ is good either on the bone or pulled, had ribs, pulled pork sandwich, all sides were good. Also excellent for southern breakfast! Biscuits & gravy were perfect. Very inexpensive, with friendly service.

Noah gave good customer service in electronic. His partner also was great.

I love coming to the store everyone is so friendly and nice they help me with a mini issue of my laptop and everything went well.

My son is a quadriplegic and we have been trying to purchase items he can use independently. After 2 years of buying and returning, Best Buy sent Mike to our home to evaluate his needs and abilities. Scott Schroeder spent almost an entire day setting up a smart room for my son. Success! Thank you!

First of all, this manager need to be replaced. I had a situation with the product I purchased and wasnt able to get that assistance from the manager. He closed the doors in my face. There was a misunderstanding situation with my receipt wherein i mistakingly thought the sales person didnt gave me the receipt. Anyway,I apologise to the sales person but the manager was not nice. He doesnt know anything about customer service. He needs to be replaced immediately.

After waiting 3 days for refrigerator delivery, the lazy deliver tech didnt know how to turn off the water faucet under the sink and said it was plumbing problem. And left the house without the installation! We called the customer service and the supervisor said nothing she can do. Cannot cancel the order and will not come back for another delivery on the same day! Do not buy from Best Buy crook! They take your money and run!

Best Buy is the best to buy electronics. Excellent knowledgeable people who are happy to help. Nothing beats great customer service. I love shopping there.

So I give it a 5 due to the location itself and the staff. Id give it a 4 due to them not lifting the mask restrictions yet.As for the service, always great. Any issues Ive had with anything, (very few btw) they have handled without a fuss. I have bought countless things from here. Washer/dryer, computers, laptops, stereo head units, cables, misc. I will always shop here. Thanks!

My friends bought one of their 50-in insignia TVs and that is awesome Good picture good sound so far everything is awesome with it let you know father down the road its only been a couple weeks

This is the worst Best Buy! The customer service is terrible. Spoke with multiple people in the store assisting me to buy a product. After walking to the front to speak with a manager they proceed to tell say that you have to make an appointment. Any other Best Buy send an associate as you walk in. I stood in a line waiting for the man to help assist me and he sat there speaking with co workers. Didn’t buy from this location. The one in margate has a better service.

Clean and organized found what I was looking for with no problems

Achilles is so knowledgeable and such a great employee I love his attitude and he always takes care of me when I come in thanks again

This is a great Best Buy, I have been buying here since other computer stores closed, but people who works in the afternoon are terrible. Today I bought a mouse for my computer. When I enter they did not even say hello. I asked for recycling and the guy at the entrance point with his finger to customer service. People at customer service are always nice. The cashier was neutral. People who works at night are much more better.

Nicole was EXCELLENT.As was Noah.She is very professional..efficient, pleasant..and certainly knows about products..Will make sure to follow up with her....

Came in about 7 minutes before close to grab a Mac and a couple other things.. the quality of service was if it were the middle of the day. Happy this location is still around. I left happy and accomplished.

It was perfect wasnt more happier with the service

Got in and out within 15 minutes... Loved it!!

Best buy is a joy to shop in, the prices match whats on Amazon and devices are well labelled. Staff is great once you get their time 🙂

Love going there to see high numbers

I didnt get his name but the guy are young white guy was very helpful and me purchasing the camera 5 stars

My favorite place to get my best toys!

Jimmy in customer service was very helpful in every manner.

Had to take our sons tablet to the Geek Squad for a quick repair and the service was smooth, they fixed the tablet in less than 48 hours and the follow thru was spot on.Allie

Love this place to buy and everything you want for it electronics Game consoles TVs computers computers novelties the place is amazingHas very good deals

The people in besy buy computer area were.really nice with me..

Looking forward to seeing some local competition

They need a better system when its busy. They had about 2 or 3 employees that I saw bringing out items. Ive tried curbside pickup at other stores even when busy and I get my items faster. However the four stars is for the the gentlemen that brought out my items. Him and another gentlemen were the only two I seen during my 15 minutes of waiting rushing back and forth.

Staff is helpful and knowledgeable of all items in stock.

Bought a TV there awesome place to buy got a great TV happy people

Friendly amd helpful staff, answered all the questions I had while searching for my.new computer. Im happy with my purchase and will go back to this best buy.

I love bestbuy, they carry a variety of things you cant get anywhere else. I enjoy the company but this store specifically never has what I need in stock. The isles are often empty unlike the other best buys Ive been to so its just disappointing driving all the way there to see them with such low inventory.

Even though they couldnt help me with my Damaged asus gaming notebook they offered to send it out to asus for $84 have them run diagnostics to give me a full on replacing parts parts are repairing the system... Which would be anywhere between $300 to $500....

Helpful customer service. Store was clean! Antibacterial wipes everywhere. Good inventory.

I ordered a refrigerator with the hinges on the left but it was delivered with them on the right. I had to pay an extra 54.00 to have them come out and reverse it! I dont mind paying for what I ask for but Im furious they stuck me with this unexpected charge. SHAME ON YOU BEST BUY FOR TAKING ADVANTAGE OF ME!!

Horrible service, sat waiting in front of desk to get new phone and multiple employees passed and made contact and continued to walk through the halls doing nothing. Worst customer service hands down

Horrible curbside pick up service. I waited for over 20 minutes after checking in online. Attempted to call to check status, but the location was not accepting calls.

Great experience. The sales staff was very patient and knowledgeable. The only possible negative is that I might have paid too much for my new laptop

I purchased a 70 inch tv, pick it up curbsideTv came broken, even with the 5 year warranty purchased, I got no help when trying to return or exchange it. I was given the 1800 number by the store manager, which I called that told me return has to be made in store. $900 tv broken never been used . Needless to say I filed a claim and would never purchased anything at this bestbuy or any other Best Buy.

Great experience!! The staff members were very friendly, professional and caring. CDC guidelines were set in place for large crowds. Had am ample amount of staff, items were in stock and well prepared. Definitely worth making a trip!

Always a good shopping experience.

Like any other best buy

Nice sized store, staff was very helpful

Great store, I love.

Never shop here or online. unable to get in contact with anyone. sawgrass best buy recommended that I online order from here. Spent over $500 cant contact the store for the life of me. been on hold for a hour and thirty minutes. Unacceptable!

Top notch! Knowledgeable, and without attitude!

Best has good retail for security measures. The floor rep (Sam!) was very knowledgeable also!!

Best Buy, from the moment I walked in, appeared to be observing every protocol. I was asked what I was looking for, and directed to where I could find the item. An employee approached, masked, and maintining the proper separation expalined the advantages of the 3 different models. At checkout, I waited in line, 6 feet apart. after the customer before me left, the cashier asked me to wait, while she sanitized the station. FIVE STARS !!

Bought 2 scan disc ultra plus for GoPro 8 Black great deal.

The Geek Squad was very efficient and thorough. They checked in my computer and it felt like they will resolve all the issues.

I bought my TV it was priced good and service was quick and helpful

Great staff. Nice store.

Their return policy shucks, only interested in getting the sale. You better be sure to need the item and it works!

Noah assisted us with a computer purchase. He was so patient and knowledgeable. Store staff was very nice also. Great experience.

Service is always easily done and fast

I received an email that my tablet was ready to pick up. I went to the store, the curb side app. Didnt work, so I went inside the store and the agent told me is not ready yet. They made me waste my time. Very, inconsiderate of the manager to send the email when my ítem had not been unloaded from the truck.

Customer Service was wonderful!

Staff was quick and efficient to help. Everyone adhering to masks rules and wearing them properly. Saw one employee sanitize the counter before helping me.

I literally was in the store all of 120 seconds. I checked in with the security desk upon walking in, advised I needed a specific charger and Donte walked me directly to the charger section I needed. He offered me a selection of a single or double pack and off to check out I went. Donte was professional and most of all PROFICIENT! Impeccable customer service, I say!!! Best Buy of Coral Springs is awesome! #All2021

During this terrible time this store made it simplistic to get my tv curb side without contact 6ft rules being broken. They were kind, efficient and treated me with respect. I think this is a great way to overcome obstacles we currently have in the community. Kudos to BB and the team!

We were looking for surveillance cameras the lady Nicole in the area so helpful, explain every detail to us, walked thrugh all diferences and many other gadgets

We bought an open box sound bar, Dante gave us the best customer service, he was very helpful and knowledgeable. Unfortunately it wasnt working properly and we had to return it. The return process was smooth, Ryan was very Professional and made the experience great, we left with a brand new one at a discount price! We will be back! Thanks guys you are the best!

Noah helped us today as we purchased an Apple Watch for my 80 year old mother. He was patient, helpful and genuinely nice.

Thank you! Jimmy at customer service! And Ryan from Geek squad! Helped me trade -in the Sodastream can/bottle. Instead of purchasing a whole new can, just trade-in! For only 16.04$ Thank you guys!! Great team!

Love shopping here one day I be the best here I know devices well I could be the boss

The service was very good

Great selection, super fast purchase.

WORST ONLINE PURCHASE EXPERIENCE . I purchased the Samsung - 5.9 cu. ft. Freestanding Electric Range with Self-Cleaning - Stainless steel and it was delivered on 11.23.20 with scratches on it so I called for a replacement. Customer care scheduled another delivery date for the replacement on 11.27.20. Customer care set up the delivery for the replacement at a different address I had to CALL BACK and RESCHEDULE AGAIN. Now customer care scheduled the delivery for 12.1.20 between the hours of 12pm to 6pm. I didnt get a delivery so I CALLED AGAIN to find out they have to RESCHEDULE again. Now I get a call at 10 pm from best buy for washer and dryer delivery. I need this be resolved ASAP

As I am writing this review, I am on hold waiting to speak with one person about such a simple question. I called at 10:05 am, 5 mins after the store opened and I have been on hold since. Currently it is 10:40 am. How is that acceptable? Answer is, it isnt. Why is it so complicated to have someone answer your store phone within a reasonable time frame? Not sure how any business can allow wait times on contacting a rep to be this extended. Unaccepetable how the phone rings 10 times or more and it only redirects me back to waiting music. Not what I expect from a store that most products sold there are quite expensive. Really disappointing to say the least.

I respect the way in which they treat each customer and there service

Bought a television brand new box close plug missing. Spoke to karl he gave me one and promise me that if any problem he would send someone to exchange it

Went in to exchange a pair of headphones and got such great customer service from multiple employees

Very professional best prices have purchased many items from Best Buy several tv’s microwave’s and entire kitchenAppliances Great staff .

A good selection of electronics and home appliances. Good customer service. Fair prices.

Joshua Knoop is the BEST! Hes a great sales man with and so well mannered. GREAT JOB JOSHUA!

Service in store is usually quite pleasant. But just dont call before. It makes no sense. On more than one occasion I tried calling the store. 1 hour on hold, 1 hour 30 mins the other time. I never got to speak to a person. Thank goodness for speakers on phones. I eventually drove the 20 minutes to the store. Thankfully they had what I wanted.

The front door manager was very well knowledgeable of location of inventory items when we asked him. Cashier was very pleasant. Thank you best buy!

Can’t always wait for little things from the Internet that I need now thank goodness for Best Buy

Great prices on phones,courteous associates.

Helpful, friendly staff assisted me from the door greeter to the person in the TV department to the check out cashier. Great experience here!

Went in just yo window shop and ended buying a VR....... yep cant wait to play it

Thank God tgier was another lady present, I explained to the associate checking me out that I forgot my wallet in the car, she said I can go get it but I have to go back into the line from the beginning, I said what!!This girl was crazy but the other associate said I can go and get it and we will take care of it.. nice place though..

We love best buy but just like Office Depot stores, Bestbuy too will closetheir shops They just cant competite with on line stores, big store expences, many employees, other costs. I am sorry but it is true story

Good SalesmanIm not fanatic of electronics.

Good help is hard to find. Thank heavens for 1 associate that went Above and Beyond to assist. Remember, not all customers are gurus. Thanks unhelpful associate.

Very good shop indeed only 5 minutes from my house. Customer care is good. Lots of good products.

Well, Im going to take the situation of covid into account here, and instead of giving 3 stars, Ill give 4. Because, the employees were scarce when my friend and I had questions. And when we did find someone, he couldnt help. We were looking for those tiny screws you use to mount hard drives inside a computer tower. They apparently dont have those... And considering you can buy each and every part of a computer to build yourself a system, from here, but no screws, seems slightly wrong. Put it all together, but dont secure anything. Good thinking. Also a lot of the racks were bare in the aisles.