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Bijou Bridal & Special Occasion
348 Miracle Mile, Coral Gables, FL 33134, United States
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Bijou Bridal & Special Occasion
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Si
Review №1

I am IN LOVE with this boutique. Prices are extremely reasonable (quite surprising actually), customer service was amazing, and I definitely found the prom dress of my dreams. They were able to make any and all adjustments that I requested and it fit like a glove. Will definitely be shopping here in the future. Also! FANTASTIC hair & makeup artist supplied by their boutique - FacesbyApril

s
Review №2

Came here from out of town, all the staff were so nice and inviting! I found the perfect dress and the whole experience was a pleasure, very very nice people and great prices!! Honestly you can’t beat this place, very happy with my experience. Fun, accommodating, just awesome.

Cr
Review №3

Could not have asked for a better dress buying experience. Nora & Laila were amazing. They made me feel special, stuck within my budget, and helped me find the perfect dress. They have a great selection and killer prices. They treat you like family. Thank you ladies!

Ay
Review №4

Absolutely love Bijou Bridal! Nora and the other are always very friendly and prompt with responses. This is especially comforting and reassuring for since I am out state bride! Coming all the way from California to plan wedding details in Miami wasnt the easiest but Nora made this part of the process a breeze! I certainly recommend this beautiful bridal boutique any bride on the hunt for something unique and beautiful! Thanks again for everything!

Mi
Review №5

I had an absolutely outstanding experience at Bijou Bridal. I cant recommend this place enough! I went in on 4/13 and worked with Leila. She is the BEST! She was so patient and kind and she helped me find the most beautiful dress! From the moment you walk in the door, the service is impeccable. Everyone is very friendly. Selection of dresses is fabulous. Highly recommend. Ask for an appointment with Leila!

Je
Review №6

This is the best bridal boutique on miracle mile. I was there this passed Thursday (01/31/2019) to find my dress. The customer service was amazing, the two ladies that took care of me were so sweet and helpful. The dress are beautiful (every single dress they have is beautiful). Every dress I tried on was stunning. I’m glad I found my dress at this boutique. I recommend this store 100%.

Kr
Review №7

I traveled from North Florida to try on the many wedding dresses of Miracle Mile earlier this year and found the dress of my dreams at Bijou Bridal. My experience at Bijou has been phenomenal. Everyone Ive interacted with at Bijou has been so welcoming and enthusiastic about the experience and Ive never felt rushed or pressured into sales. I cannot say enough good things about this shop.

St
Review №8

Finding my dress at Bijou was no trouble. I knew exactly what I wanted to try on and bought it without hesitation. The customer service afterwards has been a nightmare. The owner told me my dress would take 4 to 5 months to come in and that she would order a veil in them same shade as my dress so I could see it in store. Over 5 months go by and I have not heard anything from the store. I live two hours away so I give them a call: the girl on the other end says my dress is there but they do not call until they are ready for alterations. So time passes and I call again to schedule my first fitting. Turns out, my dress has not been delivered and they never ordered a veil. She said it takes up to 8 months for a dress which is not what I was originally told. Several weeks later they inform me that my dress has arrived. I picked it up to find multiple tears in the tulle overlay. I could not be more disappointed with my experience at Bijou. Needless to say, I will be finding my veil and doing alterations elsewhere.

An
Review №9

I walked into Bijou not really expecting much because I didnt have an appointment. However, they attended me very quickly and I was pleased with that. The reason I only gave it 3 stars is because they didnt have much of a dress selection for me. Im 411 and requested a specific type of wedding dress silhouette.. I only tried on 3 dresses. So it was an OK experience.

Ja
Review №10

I went to this store scared to find all the dresses too expensive because of the quality of the dresses and the location in miracle mile but little did I know that the dress I fell in love with was discounted for me at an exceptional price! Im so happy! I found my dress in my limited budget because they have a section of sample sale and Nora helped me a lot in all the process and even allowed me to pay the dress in different payments. I recommend this store to any bride, specially to the lucky ones because they have all types of gorgeous dresses!

Er
Review №11

Not only does Bijou Bridal have the most stunning dresses on the Mile (beautiful lace and only Swarovski crystals, not the cheap looking ones that turn yellow or fall out), but their staff is incredibly friendly and helpful. Unlike employees at other stores that either ignored me or acted as if I was inconveniencing them, the ladies at Bijou bridal welcomed me with smiles and treated me like family. I ended up purchasing my dream dress at a fantastic price. I also know my dress is one-of-a-kind because Bijou has their own private designer! You can browse the whole Mile, but the quality of service and selection at Bijou Bridal cant be beat!

Pa
Review №12

After many many months of searching for my dream wedding dress I came to Miami to sort out a number of wedding bits and to look for my dream dress....welll...guess what? I found it at Bijou Bridal and after much suspense not knowing whether they could do a rush order??? Yay!!! I received an email the day I was leaving to return to the UK to say that it was all systems go!! Thank you Nora... you are brilliant!!!

DA
Review №13

I found my dream dress I was helped by Nora and Camilla, I’m so thankful for their guidance in this journey!

Ji
Review №14

Review only for Madame Bridal @ 801 Congress Ave, #853, Boynton Beach, FL 34426 USA.0/10 in customer service for the owner Brad Simon and 0/10 for no response. He never answers emails and appeared untrustworthy with the limited response received. Fancy being in business and not responding to business emails! I would recommend trying a reputable dealer instead. As for any of their website queries you make, tried and tested youll never get a response. So dont waste your money or time because if something goes wrong that is their fault, you will never get your money back!!!!!!! !!!!!!!!!!!

Y
Review №15

Great service, selection and prices! Purchased TWO dream dresses. Very happy with the experience.

Ye
Review №16

Bijou Bridal was so unprofessional and just lacked customer service. When you walk in the store, they dont even help you select dresses. When I finally found two dresses that I liked, the SA took me to the dressing room. I cant speak on behalf of every bride but getting naked in front of a complete stranger can be very uncomfortable. The SA just handed me the dress and did NOT help me get into the dress. Instead, she stared as I struggled and had a look on her face of pure disgust. Before my appointment at Bijou Bridal I had been to 3 other bridal stores and their SAs were phenomenal. NOT the case here. Long story short, I was not pleased with how the dresses looked and was interested in trying other dresses (Even after feeling extremely uncomfortable) and the SAs response was Please get dressed and when youre done meet me at the front of the store. I was shocked that this young lady (inexperienced) could have the audacity to speak to a customer like that. It might have been that my dress budget wasnt significant enough?! I simply got dressed and walked out of the store. If you want to have a pleasant dress shopping experience, please do NOT go here.

Ca
Review №17

LOVED my experience at Bijou!! Exactly what I was looking for in a dress shopping experience. I have sent my friends and family here and they love it too!

al
Review №18

This was the worst place ever to buy a wedding dress. A week before my wedding I still did not have a dress although I had ordered it from Bijou Bridal 8 months in advance. I got the dress the day before the wedding and despite the fact that they tried to fix it because they ordered the wrong size it was still not fitting me correctly. They did not care I was not happy with my dress since I had already paid for it. This was supposed to be a beautifu experience it ended up being a night mare. I would never recommend anyone to buy a wedding dress from here. Dont want anyone to go through what I went through. Do not buy a dress from here!! Awful customer experience.

Ny
Review №19

I had a great experience at Bijou bridal during my holiday! Nora was very helpfull and even though I was planning to buy a sample sale dress she gave me a lot of attention and really knew what she was talking about. Furthermore it was very helpfull Bijou bridal has an inhouse seamstress with a lot of knowledge. Thank you for this lovely experience!! Nynke (the Netherlands)

Br
Review №20

HORRIBLE HORRIBLE HORRIBLE!!! Never buy a dress from them!!! All they care about is money, but so much in the sense that if they need to tack on $100 to your order after purchase and you have left a large deposit they will refuse to continue the order until that minimal $100 is due, which is silly because I personally left 60% which is more than enough and figured They would just add it to the remainder at the end... lol ohhh but being the cheapskates that they are they refused to do so. Probably not an expierence everyone will have but if that small bs can stop a gown from being ordered and then me and my husband being harassed to then being hung up on/screening our calls, to finally them refusing to order it but also refusing to not refund us, seems very poorly owned. One of the worst expierences of my entire life!!! Thank GOD, I went to kleinfeld bridal!!! Now my horrific story of this Bridal Shop will be shared with all their viewers!

Information
11 Photos
20 Comments
4.1 Rating
  • Address:348 Miracle Mile, Coral Gables, FL 33134, United States
  • Site:http://bijoubridal.com/
  • Phone:+1 305-639-8607
Categories
  • Bridal shop
  • Dress store
  • Wedding store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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