I always receive great service at this location! I pulled up today to the store closed, at the same time the manager pulled up. She took the time to explain the reason for the closure and gave me an alternate location that she knew was open. Even in these strange times, they make sure their customers are taken care of!

I was at hospital and my car would not start. Called my son, he called his wife who works at that particular Napa. Told her I needed a battery. She and another young man had the battery waiting for me and were able to get me some new wipers. Thank you Nikki. Thank you Napa for the great help.

Great place to buy parts. Excllent service, very knowledgeable. Fast service and great employees.

Nice bunch of guys.Well bend over backwards to help you get what you need.

This place is awesome. I work with special needs kids and they let us bring students in for work-based learning. They have a young man there (cant remember his name) and he works great with the students. Carlo is the manager and he and all the employees (and the Phillips who own the store ) are great people. Support your local businesses folks. They care about what happens in the community. They dont have to help us out but they do out of kindness. Thank you Phillips Napa for all you do.

Top notch service. These guys brought me transmission fluid and a pump when I broke down on the interstate

Great group of very helpful and courteous people working here. Always go to the extreme to find the parts needed for repair projects I am involved in.

Good service and prices

Great personal service.

NAPA...never had an issue with these guys, in fact, they’re pretty great. can almost always get you your parts, and if they can’t they’ll suggest somewhere you can. they’ll even steer you in the direction of a capable mechanic to install if you cannot. good service and friendly...that alone is worth five stars in this age.

Nice Friday half off filter....

These guys are the best. It doesnt matter what year, make or model of vehicle you have they have the knowledge to help you out!

The staff here is extremely knowledgeable and friendly. I never felt like they were trying to up-sell me something I didnt need. NAPA runs deals online all the time and their rewards system is better than competitors in my opinion.

Knowledge people, dependable parts

Napa Cookeville, takes care of my specialty automotive needs. The staff is always friendly. And parts are superior to other brands.

Great place. I use it often for truck, tractor, and lawnmower parts. Good, helpful people.

The best parts place in town. If you want to deal with someone who actually knows what theyre talking about, this is the place.

Excellent service! The staff at the Cookeville store helped me find some guide pins that no one else in town had. Thanks! Ill be back!

Friendly and good with parts

This guy n gal know their stuff. Awesome customer service for this out of towner. Thank you so very much

Very helpful, patient employees! Two of them spent several minutes helping my husband & I try to find a sent of lightbulbs for the dash area of his 20+ year old fixer-upper.

Carlo is the man.

In and out saving time and money.

Love Napa far better then Japan parts at those other parts stores...

Great guys, very friendly and knowledgeable staff. Always more than willing to help.

Had all my parts nice people

Excellent service and great help in getting a special hydraulic fluid for our RV Motorhome.

These folks couldnt be more helpful!

Very helpful, they what I needed

Great place to buy high quality parts! Friendly and knowledgeable staff!

Great place to find the parts others always tell you they can order. Large selection of products.

Had my parts at a good price.

Great customer service and staff who will go above and beyond to find what you need.

Good selection, knowledgeable staff, fair prices.

Very helpful, willing to go above and beyond. Thanks Bruce.

Great Owners - Great People to Work With

My favorite parts house. The crew really knows there stuff.

Great people and best parts!

The guy named Bruce was quite helpful.

Best auto part in Cookeville good quality and good prices.

Another very helpful business. I will return!

Good service and parts availability.

Good quality parts shop no where else.

Very knowledgeable people at counters

Great selection great people who know where the parts are and knows what they are talking about, only complaint I have is that the line for registers is very confusing I have no idea what to stand for assistance except to just go up to the nearest employee.

Typical NAPA. Helpful, moderate selection and pricy.

If they dont have it they will get it.

Decent collections of auto parts.

My all around go to for parts for the vehicle, lawn mower and other small parts.

Great to work with....

Had the parts I needed without having to order.

Very helpful

Good people

Great selection

Always got what you need

The Phillips are great!

Great staff, great parts!!!!

Its ok

Great service

Professional people