If you want a good deal on a good vehicle stop by and see Steve Westfall,he will take care of you. Fair prices good selection. Even got me financed and my credit was not that great.
Bryan and his crew are the best people I have personally ever dealt with when buying a vehicle. They have went above and beyond what they promised to make sure my family was taken care of. I had a minor issue with my vehicle and Bryan got up in the middle of the night to see that I had a car to drive until they had mine fixed. I dont know of any other place that would do that! Plus they fixed it without it even being part of what they agreed to fix and paid the tow bill! If that doesnt speak volumes on what kind of people they are nothing will. I will definitely be a customer of Williams Auto Sales in the future!
Very thankful for the staff at Williams Auto Sales and our recent sales experience!They were never pushy with us, but always ready to help us as we went through the car buying process. While there might have been plenty of similarities to a big box car dealer, Williams Auto remained very different from the other auto retail locations. They are a no nonsense kind of business (which seems rare in the car business).Tracey Carlile was our sales guy and he couldn’t have been more hospitable and helpful throughout the process.We got a great deal on a really good car and even got a good trade in price on our old car.If we are in the market for a car in the future, Williams Auto sales will certainly be our first stop!
I have spent a week waiting on a sales person to call me back. They took my info for credit app and havent heard a word since. When they say they will call you back dont believe them.look else where for your car or truck. They havent stood behind anything the GM told me he would do or his sales people.
Williams Auto Sale is the best dealer I have been to. I got my 2011 gmc there for a very reasonable price. They helped me in any way that I needed. And I cant give the customs department any better rating than excellent. They have everything you can think of and are very fairly priced! 1000/10 would recommend
Bought some wheels and tires for my truck. I found their custom shop to be extremely helpful and knowledgeable. They offer a wide variety of products at the best prices youll find. I would highly recommend giving them a try before purchasing anywhere else.
Everyone at Williams Auto Sales was so helpful and made my buying process super easy! Tracey and Jeff did everything they could to get me the best deal possible. I am in love with my Subaru. It is exactly what I had been searching for!!
Emailed them about a price on a car like their website said. Received a call back the next day from Kayla and i asked the price of the car, was told the price was 21,000. I said great and spoke with her and Jeff for the next two days getting started on the paperwork and even going ahead and setting up a time on a Friday to drive an hour and a half to their dealership to go look at the vehicle, only to get there look at the vehicle for 45 min, take it for a test drive, and then wait another 30 min to talk to robert about the price of the vehicle where he then tells me that the actual price is 29,000 for that particular vehicle. Had i have known that was the price for it originally i would have never of wasted my time driving all the way there to even look at it. All in all they need to get communication there better or acknowledge the price they told someone when all parties knew i would be driving from a long distance.
Best custom shop around and worth the drive. Scott was very helpful and understanding. Plus they answered all my questions. 5 star for sure. I would upload pics if all the great stuff they done to my car in just a few hours which I had a lot done keep in mind
Best in class customer service excellent to work with and they truly value your time. THE OWNERS are awesome and the staff if very knowledgeable. I would definitely recommend and will continue doing business with Williams Auto Sale!!!!!!!!
Just bought a 2014 Chevrolet Silverado this week from there. Let me tell you if you are looking for a car, truck whatever you need look no farther. This is the place to go. Not one person forced me to buy anything and if I had any issue or question they took care of it like they said. I will tell everyone about this place. Next time I need another vehicle I will be going back to this place
Absolutely great service 10/10, worked with me every single step of the way with respect and honesty and helped me get my dream car, would recommend for other drivers looking for great vehicles. With great prices! Thank you Williams Auto so much!!
I really appreciate all that Williams Auto Sales does for the community, both my son and husband has bought vehicles from them as well as my oldest son bought his new Custom wheels there. Definitely Great people .
Thank you Williams Auto you guys were fantastic! My husband and I were dreading having to go through the process of finding another car. But Jesse and the team at Williams were such a pleasure to deal with and they made the process quick and painless! We stopped at Liberty to look first and were not happy with our experience there...I recommend anyone needing a car and dont have time for shady sales tactics and often pushy and rude dealings, please go see these guys they truly are top notch. They wanted to help use stay on budget and we got what we were looking for without hassle and haggling.We will be back for our next purchase. And sending anyone we know that is in the market for quality cars and service.I almost cried on my way home with relief from having what we needed and wanted. Without stress and feeling like we were treated with dignity and respect.
Good place to buy a used vehicle. Friendly enough an little pressure. Good selection of vehicles coming in on a normal basis. They dont send your credit to everyone an their mom to run it. Helps keep your inquiries down. Happy with my purchase from them.THE BAD.....They put new wheels an tires on most of their vehicles.. thats awesome.. it is.. the bad part of it is the guy they go through to get these wheels an tires is not balancing them out. So your wheels an tires are gonna cause a vibration.. theyll have wheel weights on them, just not where they need to be. It was that way on my wheels an tires an my buddys truck he bought.Do your self a favor an get them checked. Save your tires an vehicle your paying for the stress an wear.
I can’t even began to put in words the experience my husband and I had purchasing from this dealership. From the get go we live 4 hours away I could tell they were good people. Jesse cared about us getting just what we were looking for and the manager called us back with a follow up just to make sure we were well taken care of! I have never had a good experience purchasing a vehicle from dealership and was petrified to even attempt this. But they treated us like family as soon as we walked in the door I knew we were in good hands. They worked with us, treated us like family and I immediately knew I would be back and have them looking for myself another vehicle momentarily. They aim to please and they are people’s people! I was just blown away by the service we were given. I would recommend this dealership to anyone who wanted honest, customers based satisfaction. They AIM to please!! I have been in customer service for 18 years and I know this is how I would want to be treated and they met all our expectations and more.. they exceeded them!! Thanks to all the staff( especially our Salesman( Jesse Puckett) aka the outlaw, for everything you did for us. We will be back soon!
Williams Auto Sales is the place to get exactly what you are looking for! They went above and beyond to make sure I got what I WANTED! Most dealships give you a couple choices (at least if you have bad credit) But not here! I left the lot with the car of my dreams! Big shout out to Josh and Brian they are the best at what they do!
The Staff at Williams Auto Sales LLC are absolutely amazing! Logan was super helpful in listening to our needs and wants while not doing the typical “high pressure sales” thing. The GM, Josh, went above and beyond in making sure we got exactly what we wanted at very comfortable terms. I can not recommend them highly enough. If you are in the market for a used - but great condition, very clean vehicle; you would be doing yourself an injustice by not only checking them out, but making it your first stop - as it will probably be your only stop. 10/10!! A+++
I have bought several vehicles over the years off of both Bryan Williams and Mike Williams they are the most honest hard working folks I know, definitely would refer them to everyone I know.
I have enjoyed myself very much. They were very quick, humble, and made sure all my questions were answered and that I felt 100% comfortable before walking away.
Awesome service good prices!
Walked in wanting to look at a car last weekend. Took forever to get seen. Then when I ask the salesman he told me I couldnt afford a car im assuming based on how I was dressedHad 9k cash for down-payment and 730 credit score. Dont waste your time with these people.I used to be a car salesman. Worst service Ive seen
Very rude and didnt want to be bothered! Lady at front desk NOT customer service friendly. GM was at door when I entered and said nothing to me!
I had a sticky situation with my brothers name on the loan for a truck I had got in Kentucky and with the help of my good friend, who I’ve known since we were boys, Jesse Puckett “the outlaw”, he got me and my brother free and clear of the truck and into a beautiful new car that runs fantastic and looks just as good! I highly recommend going to see my friends at Williams auto sales and get yourself into a nice ride!
Mr Sheffield answered my concerns and resolved the situation. The staff is very helpful.
Great place to go, Logan sat me down and went over everything with me and got me approved for the ‘15 f150 I was looking at and got me out pretty quick, josh was a great guy to work with too, I would recommend them to anybody
They sold me a 28,000 thousand dollar truck. Stated on their Facebook page that it had a clean title and clean carfax. I took it to chevy dealership to get a oil change to find out it had a rebuilt title though GM data base. I never thought to ask williams to see the carfax because didnt really think a car lot would do anyone like this but I ran a carfax on it myself and it does have a rebuilt title and has been wrecked like 3 times, when speaking to them they told me that they would look into it and never heard from them again. Please do your homework if u decide to do business with Williams auto sales because they are forsure 100% scam artist even my lawyer said he has sued them before for similar issues so that should tell anyone so.ething
Logan is the best to work with great guy great buisness.. Jeff is your man to talk to if you need to go up there he will set you up! And thanks to dusty and everyone else at Williams!
Bet friendly and helpful 🙂
They had excellent service they really care for families and the well being of your safety and even financially. If I where to approve a dealership and recommend Williams Auto Sales is grade A.
The guys there were really great. They went above and beyond to help us get a great car. I highly recommend them. We will definitely be back.
I just recently went through a divorce. My life was flipped upside down. I have 3 small children and needed a reliable/affordable vehicle so I can maintain our lives. They not only help me get a car but also help me rebuild my credit. As such, rebuild my and my childrens lives. I am forever grateful for Bryan and Josh for helping me obtaining a car when no one else would. I will definitely be back and send everyone your way. Im tearing up just typing this review. I cant imagine what life would be like if I couldnt get a car and have no way of getting to work. - Forever Grateful, Lana.
Great place highly recommend they all are very helpful
The absolute best place to buy a vehicle. Bryan and his staff are beyond professional. The atmosphere is beyond great. Its so relaxing and non stressful. Bryan takes the time to make sure that YOU are getting what you want. They are so kind and helpful. Not pushy at all.We will never go anywhere else again. Absolutely the BEST!
I have dealt with Williams auto sales on two different occasions. They are some of the most honest people I have worked with. The first time I come to buy a vehicle from Mr. Williams himself. He talked me out of it because the vehicle I was looking at was not a suitable vehicle for every day use or family use. The prices are fair for what you’re getting. The second time I come I brought my sister to buy her first car. They were upfront and honest about everything. The only reason I give four stars is because of the 22% interest rate. With that being said it may be a high interest but they can work with just about anyone. If you’re like me and don’t have the best credit I would Definitely give Williams auto sales a look. It’s a good way to establish your credit but also get a decent vehicle at a fair price.
Best customer service experience
They make you feel welcome and They Are kind and polite. They will not ever screw anyone over. Just saying that the car this people gave me is awesome. It runs very well and have no problems with it. And if anything is wrong with your vehicle, they will address it Immediately and treat you like your one of theres. Every time I go, we always feel welcome!
I am a recently widowed 64 year old woman. We bought our first vehicle through them and had no problem. I went for a second vehicle and got a Kia Ive had nothing but problems. I took the car to my mechanic to see if it was okay and they told me not to buy it. They said that was her bad year. Took it back to Williams and they told me everything was okay and talked me into buying it. I have had nothing but problems with this car. I will never go back there again!
Awesome people to work with. Really down to earth, friendly people. They actually wanted to help us get the lowest payment we could and told us exactly what vehicles would fit into our price range, they didnt go a penny over what we told them we could afford. I would highly recommend this place. Great, clean, reliable vehicle selection also!
Have purchased every car Ive ever owned from the Williams. Along with many other of my friends and family . Anything less than 5 stars is unacceptable. Best customer service you will ever receive from a used car dealership from the moment you drive off the lot help is only a phone call away. They will ALWAYS do everything in their power to keep you happy with the car you purchased from them . If your going to buy a used car Williams is the answer . I could go on for hours explaining everything these men have done for me for years . They couldnt do any better and would never do anything crooked to get something off their hands . Williams for the win !
Williams Auto Sales is the best used car place to go to. Iam super satisfied with the service I got from everyone there especially my salesman Matt Stafford. He was honest about everything from they get go on the first car I bought and when it did mess up like he was afraid it would, they put me in a better car and took the one that tore up as trade ! Never have I been to a used car dealership that will work with you like Matt Stafford and Williams Auto Sales will! If you want a good car and want honest people go here! Ill never use anyone else after how good they were to me!
EVERYONE at Williams’s auto sales has always been so friendly and helpful. They are the perfect place to get your vehicle from, they are honest and that means more to me than anything & they help you SO much and make the car buying experience so easy! Would 10/10 recommend them to anyone.
I honestly wanted to go to a big name car dealer when shopping for a preowned car. But my boyfriend saw they had wonderful reviews and comments. So I went reluctantly. So HAPPY we did. Best decision we made. Everyone was super helpful and made it feel very relaxed and no pressure. They stayed late and cleaned the car for me so I could drive it home that night. I went home in the car I wanted and a payment I can afford. Please do yourself a favor. Skip the big name auto dealers and go to honest people trying to provide a service of clean dependable cars.
Very friendly staff. Great prices. Great vehicles! Recommend them over anyone else!
These guys are great!! First of all I called on a Sunday because their website said they were open (which was wrong), but Bryan still answered and discussed options with me, then he sent me a link for an application, I filled it out and sent it back thinking yea they are not going to approve me, Monday I got a call from Brett telling me not only was I approved but was very highly rated, then today they sent me to Middle Tennessee federal credit union to see if they would just loan me the money. Well I told them Ill go but they will not because my credit is very low, they told me to trust them and Im sure glad I did, I got approved with no money down and Im know the very proud owner of a 2010 Dodge Journey. I highly recommend then to anyone, it literally took me maybe 2 hours, between them, the credit union and the insurance company. Please people go see them they will work magic for you.
I bought my first car here. Its been many years and many cars later and that was still the best car Ive ever purchased. And the process was completely painless. And they dont sound generalized and monotone, when you go in here, they literally make you feel like family and they explain things in terms that you can understand. Ive sent family here and they all agree. If youre gonna buy a car, this is the place to go! Theres something for everybody at a price you can afford and they wont put you in anything if they dont think you can handle the payments. Theyre open and honest and when I need another car. Ill be going back! ♡ them!
Absolutely would recommend them to ANYONE! They by far went over & beyond in helping us. Will be coming back in a few months to purchase another car!
Have bought 2 cars from them. Both in excellent shape. Both lasted a long time with only regular maintenance required. Will buy from them again in the future
Great customer service and amazing online presence! Friendly, knowledgeable staff who are willing to help however then can. Great business!
They have went above and beyond to help with my purchase and are very friendly people that care about customer satisfaction highly recommended.. thanks for all the help guys.
This place is Dynamite! We went to several different places and got the same ole salesman pitch basically blah blah blah. But the customer service and just overall attitude of Brian and Dusty were outta this world. Long story short we laughed and carried on with these two and drove out of there with a beautiful used car with very low mileage and great on gas and Big Smiles on our faces, renewing our faith in car salesmen and customer service, I seriously would and will continue to recommend these fine people to Anyone. Nice meeting you both and Dawn and I Thank you all for your hard work and honesty! Have a great day!
Bought my Dodge Journey from Williams n they busted butt to get me what I wanted for what I could afford. They are the best I’ve ever worked with. Ty Williams auto sales
This place and all these guys are fabulous! The most honest and down to earth place to shop for a car. I highly recommend Bryan to anyone who ever ask where to go to get a new car!
I brought a 2011 jeep grand Cherokee . The car was wreck and never fix right. the impact bar was so bad the people that I took it to someone and they dont know how they get the bumper on the car. the liftgate window had a broke hinge. we had to replace the front two tire on it because it would not hold air for long and now the tpms in it is out it the tires. The brake systems has be replace. And there is much more. They wont get me a warrant on the car because they was lost money on this car. I have to put 2000 in to this car that i shouldnt had to worry about everything for the one year. I will never go back and I am letting people know to watch want what you buy for them .... And I wouldnt go them at all in least it is the end place..... BEWARE They call me just after post this review arguing with me wanting me to take it down and told me they will never do business with me again........ that is harassment
This best deal I ever had and easy for us
Great staff! They genuinely care about helping you find what you want with what ever your budget may be!
My boyfriend and I are so happy we went here. We were in an accident last week and was looking for a new vehicle before we had to return the rental because my car was totaled . We heard about Williams Auto and I read amazing reviews so off we went. As soon as we got out of the vehicle, everyone was so welcoming and you dont get that often. We drove a 2014 Ford Taurus and fell in love with it. They worked with us and the next day (Sunday) they called and we went and signed papers and took home our car. We definitely will always shop with them. THANK YOU EVERYONE THERE!!!
Great people and great service. Awesome selection of vehicles. They will do whatever it takes to get you into a reliable ride. If they can help me they can certainly help you!
Matt is a great salesman I told him what I wanted and what I could afford .. Found the vehicle I wanted and was in and out in no time. I will definitely see him again when I need another vehicle... thanks Matt!!
Ive known Bryan since grade school, and while I havent bought a vehicle from him yet, I know where Ill be going in the future. Very honest and hard working guy so I have no doubt the business reflects that.
Bryan, the honor, was our guide and he made buying a car amazing and easy. If I ever wanted to buy another car Id go through him any day. Service with a smile!!!
We bought a car from here almost 6 months ago and it has been the best car I have ever owned! The customer service is wonderful and they try to work with you as much as possible!
Just bought a car from them after my vehicle was totaled Brian and his staff are very kind they were able to get me approved and in a car with in an hour and a half even though I have bad credit he gave me the lowest payment and then turned around and helped us get it even lower the a/c was out on the car we bought he took it for the weekend to fix it and put us in a different car until our was finished. I highly recommend Williams auto sales bad credit small down payment and still possible to get a car from some of the nicest people in Cookeville
Matt Stafford went above and beyond to make my car buying experience fast and easy .I highly recommend these guys. Awesome experience .
These guys are the best, friendliest people I have ever met! Will definitely be back here again!
Bryan williams was awesome when i went there. Very supportive and has called .e SW feral times to check on me and my family we have not made a deal yet but we will very soon. Thank you williams auto sales
Matt was great if u have not been to Williams auto sales u need to go talk to him...If your looking for a great car and a salesperson that is willing to help in every way Matt is your guy... They all are nice and very helpful just a around great experience
I came into see Brian knowing exactly what I was wanting and thinking it wasn’t possible to meet all my expectations with what I was wanting in my vehicle with the price range I was looking for! However I was patient and gave him a chance to work out all the details and I couldn’t have been happier!! My vehicle has everything I was looking for and my price was lower than the max I told him I could go.. Brian and the whole team were extremely helpful and friendly and I would definitely recommend anyone looking for a vehicle to stop by and give them a chance to help you! Oh and also tell them Richelle Ledbetter sent ya!
They work with every kind of credit and make buying a car easier than any other place Iv been too
Great atmosphere, friendly staff, they do their best to help you any way possible! Would recommend to anyone.
Bryan is ready and willing to help anyone he can. And Matt is super nice and very helpful
Best car buying experience Ive had so far. Matt Stafford made things very easy.
Haven’t had a chance to check out their actual lot but their always showing amazing deals on social media.
Great place to buy a car fair prices and professional people
Great and honest people they will help you all they can even if it doesnt get them the sale.
Williams auto sales is the best! Had my car 2 years now and will buy again from them.Kristina Randolph
I recommend Matt Stafford at Wilsons Auto Sales in Cookeville Tennessee. He got me in a car with no trouble at all and he is a kind person and they are better at helping you in any way they can.
Williams auto sales was great!! I would definitely recommend to buy your car here
Went to get a vehicle got approved for a Kia soul. All they had at the time was a stick shift. They told us it would be a couple days before they could get us an automatic. We waited and waited never heard anything back! Wasnt pleased at all! I was really looking forward to doing my business with Williams. Needless to say I had to go somewhere else.
Real nice and honest people. They help you out as much as they can. I highly recommend them if you looking for a nice car
Great people. Great car. We couldnt have asked for a better people to work with.
I Havent Actually Havent Bought A Vehicle From Your Business, But Have Heard Great Things About How Excellent Your Business Is . Next Time Im In The Market Im Sure I Will Buy From You Guys .
I bought a 2014 Chevy Cruze and love it and the experience of buying a car there!! They treat you like a person not just another sale.
The staff here is fantastic. .. they worked for 2 days getting the best car for my elderly mom ... she was financed instantly ... great payments for her budget and shes on limited income !! Nobody would give her financing but these guys did ! .... and made sure she wasnt over budget ... with warranty !!! thanks for everything you all did for her !! Highly recommended for all !
I bought my 99 Sunfire here. I love it! Runs great and looks amazing espicially for its age. Highly recommend.
They are very helpful! Josh is coming in on his day off to get my deal along with another customer!
Williams Auto Sales has such a great atmosphere. Not only are they a dealership, they are very involved in the community as well!
Extremely nice, very affordable and never disappoint! I recommend to whoever is asking
They are the best! Honest people who arent pushy, they dont try to rush you. Theres nobody else I would trust to buy a used vehicle from!
Awesome people, very informative, wont get you in over your head just to get a buck!
AWESOME customer service and very helpful. Recommended to everyone :-)
Ok folks! I just want to say I have had a lot of dealings with carlots and NEVER have I been treated so kind! They do not try to be pushy or force you into anything. And let me tell you I went in with little hope of getting a car due to my history of credit! But it was a breeze! Bryan & Mike are so super nice and helpful! They went above and beyond to get me in my new ride. Smoothest transaction I ever made! So with that being said, if you are looking for a car and and the best treatment, dont hesitate, this is the place to go! Thanks so much Bryan & Mike.
Super Friendly & They Go theExtra Mile you Help You Get What you Want!!
I havent actually bought anything but i have heard good things
Brian Williams went above and beyond to make sure I was in a car. I had a few problems going thru chapter 13 bankruptcy and him and his crew were very professional and helped me get thru it. I know car dealers have to be friendly, but by the time I got my car I felt like Brian was a friend. Thanks Brian for being understanding and helping me thru a stressful time
The guys here are Awsome! And will go above and beyond to help get you in a car!
Very friendly and helpful. Will definitely be back.
Very nice and friendly. People who love to help their customers
They posted a suv for sale on facebook market place. there was no location given where you could look at. I messaged the person who posted it and asked if it was available and he said yes. when i asked where it was located so i could look at it he never responded even tho it showed he saw the message. i checked his profile and it said he worked for williams so i drove by and the suv was there. If you cant respond to a message that tells me all i need to know about this place. Dont post Cars for sale on social sites if you cant be bothered to communicate with interested customers.