Oh I always love visiting the store the prices are great Cynthia at the register is awesome always friendly and always completing all of her steps to close the transaction love it. However today I stopped in the store to grab my chips and was grabbing of course more items that I needed while in the back of the store, Ben stopped what he was doing and immediately approached me and asked if he could get me a buggy I was very apprehensive, didn’t want to get too many items, then he offered to get me a carrying basket immediately ran to get the basket and brought it back to me, helped me place my items in the carry basket! So thoughtful of Ben great job Ben and just and all around outstanding employee! Cynthia and Ben You deserve a raise!
Wow love this place. Its only my 3 visit ever but I will definitely be back again. They have more than I expected. About to fill out for the rewards card. Ben and Bob at the Conroe location were amazing. Keep up the great customer service guys. Thank you for making our shopping experience a great one.
I saw a chair I really wanted and the website said they had it in store but it wasn’t on the floor. The guy was so helpful and looked for it in the back and brought it to me. Super helpful!! I love this location. One of my favorite stores to shop at. Def get the rewards!!
Its been awhile since I have been in here. They have made some great changes, moved some things around and is now offering new lines of products. The new layout is much more appealing and this store is always clean and organized. I have noticed many products on the shelves with past due dates many times but this has improved over time. I did not go into the bathroom on this visit but I have been to this location many times over the years and their bathroom is always dirty and stinks. Toilet paper on the floor, trash over flowing, out of toilet paper, sinks and mirrors filithy. I hope the new changes have drifted into the restrooms as well. I will definitely check them out on my next visit.
I shopping there today looking for a garden hose which I found on sale and I also bought some accessories for my car for the cell phone at a good dealStore was clean and brightThe cashier was very friendly and most helpful with smooth checkout experience
Great Store. Love it. The cashier was very helpful.
Werent busy when we went. They had curtains & curtain rods which we needed. The cashier was very friendly & helpful
This store is very clean and organized. Staff was friendly and very helpful in the furniture area. Will return to this location
Big Lots is one of my favorite stores. Great selection, great value.
It was my first visit to a big lots, theres lots of stuff to look at and not bad prices, store was clean and neat
Used to shop here a lot but after today probably not so much. Their prices are much higher than they used to be. Saw lots of items that were actually more than Walmart.
It was Exciting!!! We found everything we needed.
I got exactly what I needed and wanted. I am super excited!!!
Very helpful place. I was especially impressed with the selection available at great prices. The sales person, I believe was Ben, and apparently well known, was very pleasant and answered all my questions.Sold !!
Overall an unclean store, but not the worst
They offer a rewards program now and when you sign up they take $5 off! Affordable prices with a variety of household items!
Just wished I was there a day earlier to scoop up sale on outdoor furniture.
Great buys. Friendly people.
Good place to shop. Had what I needed. Polite friendly
Good furniture selection here and great prices. Financing even available. Tough to find employees for help but thats the only downside at this spot.
Convience of location. Clean store. Friendly Staff.
I found my recliner lounge chair and $150 worth of other stuff and not getting this store for less than $200 but I love it
Online order pick up was smooth and great customer service
Prices have gone up, but the cashier was very helpful and kind.
Not worth the price you pay to put together furniture yourself. There is no delivery service but they recommend an expensive company. Horrible service to the customers. Go to a furniture store!
Good variety good prices clean establishment the shower curtain I bought was great
I custom make Gifts for special events and I was able to find some unexpected supplies.
Their movie selection is a combination of the best and the worst. Pretty dope
Great customer service and I got a 20% discount thank you Big Lots
I love how clean and organized it is here. Staff is friendly and helpful. I like coming here for home decor and kitchen aid.
Great staff and great prices
What can I say. This is one of my ALL time favorite stores. It reminds me of Perrys stores when I was, lets say, Younger 🙃
Store was clean and well and well stocked. Cashier was super nice!
Found exactly what we needed furniture associate very helpful great service.
Bought a comfy sofa from here and had it delivered. I was very happy with the gentleman who helped me and helped arrange delivery.
We stopped by yesterday (10/30/2020) in this Location around 6pm and we were looking for a 75’’ Tv stand and one staff member (very helpfully lady) told us about the items they had and not in stock. So, today my husband went to get one of those that the lady told us they had in stock and other staff member said they didn’t have ANY in stock and he couldn’t sell anything displayed, but at the same time, didn’t give any recommendations or advice how we could get in other way the Item we were looking for. * Very Rude and careless about customer service.* My husband asked to one cashier if there’s somebody else could help him and she said that the Manager was who he spoke with. So smh and a really bad experience.
The Store was Clean and Organized! The Staff was Friendly and Helpful! There was a Wide Variety of things in their store! Highly Recommended!!!
Friendly folks, covienient, not too much variety and decent prices .
The store didnt have what I was looking for.
I love the service is quick and easy to find stuff
Good deals but the guy in the furniture department was not the most pleasant.
Limited items. Staff very unfriendly
Good place to shop around
Interesting place. You never know what bargain you might find. Need to check store regularly
No checkers no help in store,,
Terribly under staffed and very busy.
The person who was checking me out was very professional and kind with an easy smile.
Terrible. Manager was rude. He had the audacity to tell me I dont know if you have noticed but we are in the middle of a pandemic and that is why I am waiting now three months on the arrival of my furniture .... RUDE....
I really like this little store. Bit of everything offered here. Furniture, household, toys, home deco, garden...and more. Good value and sales. The food items they offer are good and fresh. When I come to Conroe its one of the stops I like to make.
The furniture section is nice and affordable !
Always a good place to find a deal.
Great deals on many things we dont normally see in our area easy in and out. . Not so big that you get wore out getting what you need. Employees are friendly and helpful. Great place to shop for something different. Easy access, lots of parking area with easy access too.Always find a treat. . Nuts, chips, drinks and such not carried by other local stores.
They need more employees here. Overall it is and was a great place to shop for discounted items
They have a great variety of things to buy. Its like a small super center.
I like going here. Sometimes you can find good deals
Very boring set up for store
Nice new arrangement
Good experience!
Store over all not very clean or organized
The employees are always helpful and nice
Really good prices on some things. Its a good place to buy cheap headphones.
My wife and mother loves this store 💞
I found what I was looking for
Always find a bargain that I was not even looking for. I reallly enjoy browsing the whole store.
Displays are neat and tidy, restrooms are clean and wide selection of reasonably priced items. I mostly like Justin, the cashier. He never has a bad day. He definitely deserves a promotion 😀
Upon walking to the front entry way we were presented with the site of two employees smoking within 20 feet of the main entrance of the store. The quality of the furniture was very low as several pieces that were on display looked like someone took a box cutter and cut slits into several sections of the sofas, not to mention several pieces of furniture was falling apart in the store as the seams and staples was clearly visible. When we checked out our cashier, Victoria was rude, she never made eye contact with us she seemed like she just didnt want to be there. Overall we were NOT satisfied with this location and are unsure if we will ever return to this location.
The staff was very helpful. We were looking for something in particular and the staff helped up pick put a few extra pieces of furniture that we really needed to give our apartment a home feeling.
Its a good place to shop with a list, otherwise you may spend too much, Lol.
Good stuff, great prices
I’ve always enjoyed shopping around here. Good prices and friendly staff.
Sometimes they have what youre looking for, sometimes they dont. The staff is friendly. Prices are reasonable.
Bought my new home office desk and chair at a GREAT price!
Love big lots the prices are great and with the percent off sales it makes purchasing even better
I love coming here to see what kind of dried fruit and other vegan friendly items there are to eat. They even carry Bobs Red Mill products.
Pleasant shopping
I bought a razor there. It was battery operated. Well the battery would not charge up. Thumbs down for that. It cost $19.99.
Great store. Friendly people.
Great stuff at great prices
Love going to big lots
Selections:HugePrices:HugeBut I was greeted and it was a nice looking store
Nice store for for home goods and knick knacks
Was looking for a bed....
Lots of big clearance and diacounts i love it 😍
I love their honey roasted cashews, toffee peanuts and their $1.00 hand soaps which smell fantastic!! Theres always some interesting food items here.
Always find something there..lol. Great customer service
Great store but prices sometimes ridiculous.
Disorganised & messy. Staff Not knowledgeable, but friendly. Good prices.
The staff was very friendly and helpful.
Lots of stuff, clean, friendly and amazing prices
This store has some good items and at good prices but since management changed a few of the employees couldnt care to help you out I came here to buy some furniture from Roy the furniture manager who Ive always had a great experience with but since he wasnt there I was helped by another employee everything was good until I had a question about a TV stand and the assistant manager who had just come up overheard my question and answered me in the rudest way and acted like I was wasting his time and tried to rush me out of the store my husband and I havent been back there since so all I have to say is watch out for the asst manager other wise this is a good store
Great place, good location, prompt and fast service.
Nice and clean. Only drawback is theres not many people working throughout the store so if you have any questions you have to hunt someone down
Large organized inventory and outstanding prices
They have long lines but it does go somewhat fast.
Clean and not crowded. Very organized, the most organized i have ever seen @ a Big Lots.
I love BIG LOTS. The merchandise, the prices. Ill be back.
Good prices. Hit or miss if you will find the same items in subsequent visits.
Friendly workers. Clean store.