Recently a customer posted a concern re the employee s texting on there cell phones .Wanted to share with all customers, from inventory to finance as well as invoices are all completed with apps on the sales persons phone . We appreciate all customers, apologies for not pointing that out .Thanks to all our customers, we do our best to help with customers concerns and needs .If we can help, please askThanks so much

I couldnt be more grateful for Lamar! He was incredible and their financing service approved me for more than I imagined. Thank you a million times Lamar! 🔥🔥

My husband and I came in here looking for a new washer and dryer. I wanted a top load washer with an agitator AT LEAST 3.5cu but would be happier with anything bigger to easily wash a king size comforter. Lamar Showed us a whirlpool set with a remover agitator. He was extremely friendly, knowledgeable and I REALLY liked that when I made the comment to my husband that it was my washer and dryer that Lamar then talked to ME about it. I highly recommend this place to anyone looking for an appliance and ladies you will be highly respected and your voice will be heard on what you want for your home.

Lamar is a life saver. I have a property management company and his company has 1st class service. They even deliver and haul off old items. If your looking for a good appliance company this is it!

I just want to say that I could never even imagine doing business elsewhere! From the start to finish my needs were addressed and met. I had several inquiries over the phone before I visited the Conroe location and Mr. Lamar is your guy! He answered every last question and was extremely understanding with me as it took me a bit of time to take measurements, do my research and figure out what would be the best choice for my family. Lamar remained patient throughout the entire transaction of looking up all the different product options, the financing process and all! I never once felt rushed or pressured in any way and as a single woman/mother I truly do appreciate that. I can 1000% say and stand on the fact that I received fair and honest treatment. It is becoming more and more rare to come across genuinely GOOD people. Lamar IS a good man and I cant thank you enough for your service! I will most definitely be back for any future needs.

We just moved here from out of state and needed a washer and dryer badly. We went in and looked around. Lamar gave us the space to look and told us to leave the doors open to any product we were interested in and he would come and let us know all the info on them. He was very knowledgeable. He was able to get us a delivery the next day. All around a great experience. I would recommend anyone looking for appliances to shop here. Great prices prices great service.

A true life saver!! My family & I moved into our new home in Conroe today from Pittsburg, CA & needed a refrigerator ASAP. Lamar was a kind help & got out refrigerator delivered to us the next morning. Thank you Lamar! 🙌🏾🙌🏾🙌🏾

Mr Eaves was very helpful during my process of purchasing a new stove, he recommended the best to my fitting. He was very knowledgeable and patient. He helped my family in the past and we are very pleased with his service. The delivery guys were nice and installed the stove in a timely manner.

I went into the store looking for a basic washer and dryer for my new home. Lamar was very helpful and showed me just what I needed. There was no pressure to buy a more expensive model, no hype. The units I selected were very reasonably priced. He helped me with the delivery process and everything. I will shop there again.

We just purchased an oven today and it will be installed tommorow! If you have tried to purchase anything in the last year, you will appreciate how fast and easy the purchase can be. We loved how straightforward Lamar was.

Fast, easy and exceptional prices! From start to finish no hassle at all. We were only there for about 20 mins. Lamar’s service was very professional and friendly! We will definitely be doing more business with him.

I would highly recommend this appliance store. Lamar greeted us with a friendly smile and didn’t walk around the store with us. When we came to a decision, he was extremely thorough with the stove we chose. We’ll definitely be coming back.

Lamar was absolutely wonderful! He was extremely helpful, patient, and did everything he could to make sure my needs and price point were met. Definitely recommend his help.

I came in the store and told Lamar what I wanted. I had been to Conns and they messed up my orders I cancel it and I needed appliances that day. I had already given mine away. Lamar understood the situation and helped me find all new appliances. He gave advice where needed and he wasn’t a pushy salesman. He seemed like he genuinely cared about my situation. He set up up to be delivered the next day. I also saved $3000 compared to everywhere else. Awesome place to go. Thank you Lamar. Honesty goes a long way.

Lamar was the best! Customer service was so comforting and welcoming. If you need any home appliances, don’t hesitate to stop by and see Lamar. He will take good care of you!

I was referred to Appliance Outlet in Conroe by a friend and she didn’t steer me wrong. Lamar was very friendly but not hovering, he gave me the space I needed to look around and make a decision which is very crucial especially when buying appliances. He was very patient especially considering it was almost closing time. I would def refer anyone here who is looking to buy appliances. The delivery and set up was free and they even got rid of my old washer and dryer set which was a plus. Oh and I got my new set in less then 24 hrs after my purchase, that was the icing on the cake. 👍🏽😀Go see Lamar!

My sister and I stopped in to look for a washer and dryer for her new place. Lamar was helpful and knowledgeable about his products. She ended up purchasing from him and got a great price and delivery set up for the day she wanted it. Super easy. Id recommend this store to anyone looking for a fair deal, quality brands and a simple process.

Absolutely unbeatable service. We bought a washer, dryer and refrigerator all on my husbands lunch break. Lamar was extremely helpful and listened to all of our wants and needs and then suggested what he thought would fit best for us. Go here, you will not regret it!

I had the best experience. My husband was at work so I had to go alone I didnt feel like I was being mislead due me being a female and Lamar eaves was very good he made sure I understood everything and explained everything in depth would definitely recommend going to see him if u need an appliance

Lamar was wonderful!!! Helped me get a new refrigerator and washer and dryer, all in stock and delivered tomorrow. All other places had back orders. He was honest and their prices were lower than the big name appliance stores. As a single mature woman doing all this on my own, Lamar was a God send.

Excellent customer service!! From the moment we walked in, Lamar was friendly and knows what he is talking about. He showed us about 10 different refrigerators before we picked the one that we purchased. He was patient, kind and knowledgeable about the appliances. The best part, he was not pushy and went out of his way to make sure we got the fridge we wanted. Keep up the great work Lamar, you rock!! Highly recommend, we saved over $800 on a brand new refrigerator!!

I was straight to the point I told Lamar my spending limit and he showed me a bunch of refrigerator and I picked out the one I wanted straight to the point no sugarcoating or trying to sell me extra stuff

Love the location, staff is super nice and helpful. The business overall is super efficient and amazing.

I went to Appliance Outlet after Home Depot backed out on a promised price. I was not disappointed!! Lamar Eaves was incredibly kind and helpful. He worked with me and was patient and caring. I would recommend this place over any other if you want quality, kindness and a great experience overall!

Lamar has helped us with getting a whirlpool set. No down payment was necessary we’ve decided on payment plan of whatever we can pay for 100 days but we decided to pay some off the day we found the set. So thankful we found this place. Nice energy and great customer service highly recommend this store for your future appliance needs.

Lamar will say anything to make a sale. We bought a refrigerator that isnt working properly. No idea how many more times it will take a technician to come fix it. I wonder if people are getting paid to write good reviews on here. We wasted over $1,600 just should of spent $200 more and bought from Amazon with free delivery. At least would not have to throw our groceries out :(How are they still in business selling defective products?

Lamar Eaves was very pleasant to work with. I highly recommend him.

Great experience. Lamar was straightforward and easy to work with. Saved money for sure compared to the big box stores. Excellent delivery service! Will be back!

Needed a washer and dryer, was directed to the right one that fit my needs. The entire process was quick and simple. Lamar was kind, helpful, direct and honest. I definitely recommend this location, prices were very reasonable as well!

Walked in to just “look” at refrigerators. Lamar greeted us and offered our son a popsicle like he was family. Walked around with no pressure and looked. And in 20 minutes we bought and signed paperwork for a new fridge. Thanks Lamar for the great service and treating us so great.

My husband and I were helped by Lamar and he was so helpful and nice! He got us a great deal!

I live in Katy and usually purchase from the cypress store. After making my purchase and getting the worst customer service I have ever received, I ended up coming to the Conroe location to pick up my stove. Let me start by saying this is the most organized location that I have ever been too. And I’ve been to 4 out of the 6. The store was clean and Mr.Lamar was so nice. He was expecting us and had our stove already to be picked up. He was Genuinely nice and helped us out. I will start coming to this location for my purchases just because of the customer service I received.

Lamar did an excellent job at letting me choose what I wanted! No pressure, no hassle just 100% upfront and honest. I can’t wait to get my new washer and dryer this weekend! 😊

Lamar was very helpful and got us exactly what we need!

First time there and Lamar was great in helping me find a washer and dryer. Very knowdlegdeable and great customer service. If anyone is looking for any appliance you definitely need to stop here and speak with Lamar. You will not regret it taking the time to look and speak with Lamar.

Very easy process. In and out under 40 minutes. Lamar was very helpful. I would recommend coming here. Oh yeah getting financed was a breeze.

As I just purchased a new home, I can reassure you that this is the place to go for your appliances, why I say that because I literally did go store to store and compared prices and found it to be Appliance outlet of Conroe has the best prices! I would definitely recommend this place. Call Lamar he’s your Man for your appliance needs! Thanks for your friendly and helpful service.

Lamar is a very kind person and very helpful I am glad we came to snap.

Found just what we wanted for a great price compared to the other stores we shopped and were able to take it home right away instead of waiting weeks for delivery. Excellent customer service.

If you are in need of any appliance go see Lamar.. he made the process painless.. I usually dread going into places to buy these items because it usually comes with alot of smoke, mirrors and hoops to jump threw NOT HERE. It was the easiest process ever. Lamar was up front to the point and honest. I can honestly say this store will be my go to from now on... Thank you so much for all the help.

Walked in the store and noticed how clean and organized every thing is. Very easy to find the washer we were looking for with a great price. We had fast service and good conversation! The washer showed up the next day and on time. The old washer was removed and the new one installed in just a few minutes. We couldnt be happier. p.s. I usually dont leave reviews but this one deserved praise.

Great same day service. Lamar waa quick and kind!!!

Owner was rude, many extra charges I was not told about on the phone, would not let me pay via credit card over the phone, tried to charge extra for vent upon delivery after discussed and paid at the store. Deliverers scratched the side of the dryer with old dolly due to no cardboard or anything between appliance and dolly.

Lamar is a very kind person over all very great service.

Could not have had a better experience. We told Lamar exactly what we wanted, he did not try to upsell us at all. He showed us what he had, explained to us the difference in capacity size and we made our purchase. Took about 30 minutes, this included using their financing. Any future appliance needs we have we will go to Appliance Outlet of Conroe, Lamar was the best, right out the gate you could tell he was honest and trustworthy.Dont let me forget about delivery, we had our appliances next day. Professional setup they even showed us how to use them and made sure we didnt have any questions before they left.

Great experience. Great Customer Service and Lamar is Super Friendly and I really give this place a 100%

Lamar helped us pick out a very reasonably priced washer & dryer for our rental property. Great customer service!

Lamar was super helpful! No high pressure sales tactics, explained all financial options. If you need a new appliance you should definitely go visit Lamar!

Great service ! Lamar was great and very helpful. I highly recommend this place. Prices were incredible and we love our new washer and dryer.

Lamar was a great rep I knew what I wanted and he lead me straight to it. No issues no hassles and I get my refrigerator delivered tomorrow....process was EASY...thank you and I highly recommend...😁!!

This place was amazing Got my fridge the one I wanted and nice and big! For a very great deal couldn’t not bet that I recommend them and very sweet people

Lamar was amazing bought my washer and dryer from the appliance outlet in July 2020 and had no issue it was a very easy process. So when my father called said his washer went out I told him to come with me and we bought another one in about 30 minutes the exact one he wanted hassle free.

Lamar is a great man and knows how to explain everything and gets things done. We just got a new home and I got my dream fridge 😍 local and for a price I could handle. We will be back soon for washer and dryer!

Great customer service! Quick and easy. Will definitely be back again!

My washer gave out on me the last minute and I needed a new one fast because 3 kids make up alot of laundry lol! Lamar helped me get financed quick and set up delivery super fast too! I would recommend this place to anybody!

The service here is awesome! Very nice! I will come back for other appliances.

I came here today to the Conroe location and Lamar helped me find a great price it was a great quick process I highly recommend coming here for you appliances make sure you ask for Lamar.

Straight to the point I told him I Max spending limit he showed me some refrigerators and I pick the one out that I wanted cheap and affordable straight to the point I can respect that no sugarcoating are trying to sell me extra stuff

My gosh. I would highly recommend anyone to this place. Lamar was such a great help. I inquired online and he was so nice. He sat down with my significant other and I, and we talked about our options. Ways to help us financially, the best way to go about buying our new washer and dryer, and a some life stories while he was at it. Great guy. Great prices. I’ll be looking at them again when it comes time to buy other appliances.

The merchandise pricing and customer service were awesome! If you are looking for quality appliances I encourage you to stop by!

Do you want to purchase a washer/dryer/fridge ect? Do you want to go into an appliance store with out dealing with some money hungry pushy salesman that most likely dont even have the knowledge about the appliances hes selling? Do you want to go in, purchase what you need, and get out quick enough to enjoy the rest of your beautiful day? WELL LOOK NO MORE. You go into this Appliance Store and get greated by the lonewolf salesman named Mr. Lamar Eaves. Not only will he have the correct information per each appliance, but he wont hassle you into any unnecessary purchases. He will kindly get you whatever suits your needs and whatever is cost efficient for you. No BS and no time wasting. 10/10 would recommend.

I went in because I needed a stove ASAP. Lamar helped me out and was super helpful. He super knowledgeable about the appliances and even the financing aspect too. He made sure I got the best deal and I even walked out with a new refrigerator. Great customer service and great inventory to choose from. Def will be recommending to all my friends and family.

Lamar was such a great help! We were in and out with our fridge in less than 30 minutes!

Lamar is a good person really nice and with a really good heart

Came in & got helped right away! Washer & dryer will be delivered at my house tomorrow! ( : thank you guys for all your help!

We found our go to appliance store! Customer service was excellent! Lamar helped us choose the right appliance for our space and was extremely patient and helpful. This store offers no interest financing options, always a bonus for big purchases. The delivery guys were also great and very professional. I highly recommend this store!

Optimistic about purchasing a NEW washer and dryer....But once I came in to the store and spoke with Lamar, I had to go with my gut and just go new all the way!! I will definitely be recommending this place to my friends and family. If you’re looking for appliances you should come in and speak with Lamar!!! DEFINITELY!!!

Got the refrigerator and mattresses I needed without much problems.

Prices were alot higher than i expected for an outlet store. Service was good.

Amazing deals. Great service from Lamar.

I bought the load and go whirlpool washer and dryer. When Lamar was recommending a set, he specifically recommended this one because it has a fabric softener and detergent bulk dispenser. It wasn’t included when the unit was delivered. I called Lamar the next morning (Sunday) and he promised me he would have it for me the next day and that he would give me a call when it came in. Then he asked me to leave him a 5-star review, because it is the only way women feel safe enough to buy from him, by seeing a happy review from another woman.I never heard back from him. I called him 2 days later, he told me again that he would have it the next day. Still didn’t hear back, so 2 more days passed and I called again. He said he would be getting a shipment the next day (Friday.) I went to the store Friday and he said it hadn’t come in yet, but he would make sure to get it taken care of before the weekend came. Again, I never heard back. That was 4 days ago. I called him today (10 days since the unit has been delivered) and he said he should have it by the end of the day. I asked if he could just refund me $25 out of the price he was paid and I’ll go buy it myself. He got defensive (and ugly in my opinion) and told me he’d call me later with the manufacturer’s number and I could deal with it myself.Side note, after leaving the store, he ran out to my truck to tell me that he was just going to go ahead and charge me for the stacking kit but they were out of stock. He didn’t ask me if I wanted him to add it or if I intended to buy one myself, just took it upon himself to order it. I figured he was just trying to be helpful, it annoyed me a little bit I wrote it off and didn’t say anything about it to him.I was also charged for 2 power cables even though I only requested 1 with my order. I wasn’t even aware of this until the delivery man told me that he didn’t understand why he charged two power cords.The worst part of the entire experience was when he asked about my daughter’s (1 year old) hair and where the red in it came from. He then proceeded to say “this may be an inappropriate comment, but we’re all adults here. I want a red head. Everyone has their fetish.” Or something to that effect. Needless to say the comment made me uncomfortable. I wish I had walked out as soon as he made that comment. Unfortunately I tried to overlook it and just went on with the deal. This whole situation was a nightmare. I would leave 0 stars at this point if possible. I do not recommend.

Needed a laundry refrigerator right away and visited this loction. Lamar was quite helpful (no high pressure sales pitch). They had a variety of appiances. I wont say their prices are that much cheaper but I received my appliance on the same day which is not the case with the big guys.

Nice people and was very helpful and we got what we needed

Lamar helped me pick out some appliances and he was great. Got everything picked out and payment was very easy only took a few minutes. Will definitely come back if i need anything in the future

Remodeling my kitchen and needed updated appliances! Lamar was the consummate professional. He was knowledgeable, friendly and listened to my needs, then found exactly what I was looking for at the best prices! Lamar saved me hundreds of dollars! Financing took less than 5 minutes! I will recommend Appliance Outlet to all of my friends and family! Make sure to ask for Lamar for A+ service!

Needed a washer and dryer. Lamar and Louis were great to work with and got me what I needed almost instantly with a low down payment. Highly recommend!

I purchased a refrigerator. I paid new refrigerator price. When the refrigerator arrived it had dents and scratches. They suppose to replace it. They have been giving me the run around for the last few days now. Companies inconvenience you after you have spent your hard earned money. They didn’t give me the run around when I paid for the refrigerator. Don’t take the cheap route out go to the real professionals who know how to conduct business

I would have given this place zero stars if it would let me. I bought a dishwasher from there 2 months ago and had to return it the same day because it wouldnt work and was broken. They have had the broken dishwasher for 2 months now. I went into the location and the sales person Lamar that sold me the defective unit was very rude and not helpful in any way. He said I had to go to the Houston warehouse to fix the issue, i asked for a reciept and he refused to give me one. So I went back to the Houston warehouse manager and she sent me pictures of a couple models and said I could go pick one out. So today I went back to the conroe location and had to deal with Lamar again. I explained to him thatI already spoke to the warehouse manager in Houston and she sent me pictures of a couple of dishwashers to pick from that were there in the Conroe store. Lamar wasnt willing to look at the pictures or read the messages from the manager stating that I was to pick up a dishwasher at the Conroe location. I suggested calling the warehouse manager and speaking to her and simply stated He would not call the warehouse and speak to them regarding anything that has to do with me or my problem. I asked him for a reciept to at least show proof of purchase and that a transaction had actually taken place, he called me a bunch of names and told me to get out. I then asked him for a refund of my money that I paid directly to him 2 months ago and he refused and said I wouldnt get a dime. So he wouldnt let me have the dishwasher that I was told to pick up, he wouldnt give me a reciept showing I paid for anything, and he laughed at me when I asked him for my money back. He proceeded to cuss and yell at me and went so far as to challenge me to a fist fight in the parking lot. He then threatened to call the police on me and I said please do because what you are doing amounts to theft. The Conroe PD shows up and issued me a trespassing warning and told me I was never allowed back on the property or I would be arrested. I asked them about my dishwasher that I paid for and they said it wasnt a police matter and to try to sue him in civil court. So now its been two months since I bought and returned the brokedn dishwasher and I have no reciept, no refund, no proof of anything, and a criminal trespassing warning. DONT GO TO THIS PLACE. LAMAR WILL NOT HELP YOU AND HE WILL LAUGH IN YOUR FACE WHILE HE CUSSES YOU OUT AND CALLS YOU NAMES. HE IS THE MOST UNPROFESSIONAL PERSON i HAVE EVER ENCOUNTERED IN MY LIFE!

Such a respectable man, so helpful. Go shop there!!!

Washing machine broke and needed a new one. Looked on Craigslist and the pickings were slim. Saw an ad for appliances and called the number. I spoke with Lamar and he made the process easy and smooth. Within minutes I had purchased a washing machine and had a scheduled delivery. He even offered to have his crew haul my old machine to the garage for me, which was very appreciated. I would recommend calling Lamar if youre in need of a new appliance and youre a fan of simplicity and efficiency. Thank you, Lamar!Update on July 21, 2020 The washer was delivered and I LOVE it. I dont know how Lamar knew exactly what I was looking for but he surely read my mind. The drum is larger than my previous washers and the agitator is connected to the bottom of the drum, so no clothes get stuck underneath it during the spin cycle like my last 2 washers. It is much quieter too, which I am grateful for. The delivery could not have gone smoother. 2 hard working, respectful gentlemen came ready to work and (seemingly, I know they were working hard!) effortlessly hauled my old washer to the garage before installing the new one, hoses and all. They completed the job in 20 minutes!Since that transaction was so seamless and successful I thought, why dont we ask them about their refrigerators in stock? We needed a second refrigerator with a freezer because ours is much too small for a family of 5 (only 14 cu. ft of space) and it came with our house. Today, Lamar was able to read my mind again and offered an unbelievable deal on a 21 cu. ft. Black refrigerator and scheduled delivery for tomorrow. 2 appliances in one week? This transaction was just as smooth as the first and I look forward to a long and faithful working relationship with Appliance Outlet Texas of Conroe, especially with Lamars expertise. Thank you, Lamar!

Lamar is a stand up guy that cares about what your getting. Had a very pleasant time dealing with him, as he was able to get us what we needed for a reasonable price. Highly recommend visiting his shop.

We absolutely loved our experience at the Appliance Outlet in Conroe. Lamar Eaves was very knowledgeable about the refrigerators in their store. This made us very comfortable and we couldn’t be more pleased with our purchase. The delivery guys were awesome as well. It took them approximately 20 minutes total to install it. If you’re in need of appliances, go and check out Lamar at the Appliance Outlet in Conroe, Texas at 904 Wilson Rd.

Everything was relaxed and service was great.

Lamar was great and very helpful! Our fridge died on us and we were able to come in and find a great deal on a awesome fridge 🙂 I recommend coming to see him and getting any appliances here.

Very rude, not knowledgeable about the refrigerator i was asking about and when i asked about any whirlpool refrigerators he immediately told me to good luck on search in a rude unprofessional manner. I do not recommend

Horrible place, everyone is talking between texting,and there business should be a sauna...there is no air conditioning what so ever ! Our refrigerator has problems and now they want to say they have to see when they can come out to check it !

Very nice experience. Lamar was exceptionally helpful and knowledgeable. Pleasure to do business with. Will be back for other appliances

The service that these guys give is absolutely amazing. I felt like I was at home, more like I could tell them what I wanted and they would do everything in their power to help me out. I would recommend going to them for any appliance.

Walked in and Lamar made everything simple and easy for us! In and out in no time flat! Will absolutely recommend him and this company to everyone I know 👍🏻

We walked in looking for a washer and dryer. Lamar helped me with my purchase. He was nice personable and knowledgeable. I highly recommend him.

Great place. Lamar was very friendly and helpful. Would recommend you to go here. Be sure to ask for Lamar.

Was in desperate need for a dryer! They keep stock right there I was in and out in less than 15 minutes!

I went to Appliance Outlet and was so grateful to be helped by a wonderful sales associate named Lamar Eaves. He was very knowledgable and explained everything in detail, as I had never purchased a washer and dryer before. Now I feel secure that I chose the right appliances for my needs. I highly recommend this store! Marjorie Goforth

Mr. Eaves was very polite as soon as I walked thru the door greeted me and was willing to help me, easy and quick! Great company to purchase from will recommend and will keep coming for more appliances!

We went in yesterday looking for a washer and Lamar helped us out.he didnt try to sale me the new fancy washer either.he was nice and very helpful.will definitely go back for any other appliances in the future.he even help my husband load it in his truck.

This is a great place to get your appliances. Lamar was very helpful and very nice he got me my refrigerator within 5 minutes.

Lamar was nice,very helpful, and professional; he also worked within my budget and even stayed open a little later to make sure everything worked smoothly!

Robert was fantastic.

Very helpful and friendly and will get the job done! Make sure you asks for Lamar great gentleman.👏🔥

Lamar & Dan were exceptional. They listened to what we needed and delivered on service and inventory. Will definitely recommend them time and time again!