Do NOT go here, unless you truly do not have ANY financial budget and TIME is also no issue. Nothing wrong with their products, they are just as good as any other Japanese bike service, but they are 80-100% higher on maintenance and add on fees. A bike thats base is $3600 will cost you $5400 versus $4200 at a dealer within 20 miles. There service department is $150 per hour. Need a fender replaced? 75$ plus, cost of fender then marked up 30%.Pretty hefty. Can you imagine paying $200 to replace a fender?
Wide variety of machines compared to many dealers nowadays. Bought the bike I had wanted here and have loved it since. Staff is excellent from sales to service. Got my paint touched up recently and the guy that did it also detailed it as well! even got some pointers on keeping my bike looking its best. good place
If y’all want a great sales experience when looking to purchase a bike definitely stop in and see Tre! knowledgeable, Patient, and all around fun experience with him. Was able to get me into the perfect bike for what I was looking for and able to pay. I’d definitely recommend ride one over any brand name dealership
Bought my first bike. This was the bike i had been searching for the last 6 months and they had it. It was a great experience thanks to the people that got me in the door and helped me pick the gear while i was getting financed for the bike. Thank you Ashley and Trey! Without you I dont know if i wouldve actually come in, looked around and actually got the bike. Thank you to everyone that made this an enjoyable experience.
All I am saying here is, you need to see Jason if you need a service!!!! I have been seeing Jason since 2014 when I own my first Yamaha R3. Jason is such a happy and pleasant person to work with. He always work with my schedule and get me in and out with no times. Moreover, he listens to your concerns and gives you the best advice on any concerns you might have with your vehicle. I wouldn’t go to any other places to get my motorcycle serviced as long as Jason is here!
Jacob and Braxton in the Concord business were awesome, extremely professional, and both supported first responders which I was beyond grateful for their support. Highly recommend using these two gentlemen!
They have good customer service. Kaelin helps us find a side by side we loved . He helped us out with a lot and got us down to a good payment
I took interest in a bike after After speaking with Cody through email and phone calls for a few days, he got me to come in and view the bike I was interested in. I met Kaelin at the shop who let me try the bike for size, helped me blast through the paperwork, and was pleasant throughout the whole encounter. I then got to work with Maddie getting protective gear. Not only was she extremely pleasant to work with but she made clear that her ultimate goal was to make sure I have the safest equipment I can get.By the end of the day I had a new road ready bike, comfortable and safe gear to ride in, the confidence to ride, and a group of people I know I can go back to whenever I need help with my new biking adventures.Id recommend this crew to anyone looking for just about anything.
My experience with Ian and Brea were great. 5 stars to both of them. Great people to work with. Met the shop guys, very pleased there as well. Did everything asked of them. My concern was doing the paperwork, I signed things I wasn’t aware of. Example:Why would I pay $400 for lifetime batteries. I like the GPS service but letting me know that it’s an extra $1000 would’ve been kinda good to know.
Called looking for a primary clutch bearing, they did not have it but the guy that I spoke with went completely out of his way texting me a picture of the breakdown blueprint to make sure it was the correct part, then tracked down which dealer close by had it available saving me a lot of time and hassle! Very pleased with the parts customer service via telephone! Great job guys.
I rode down to Ride Now Power Sports of Concord to check out a Harley Davidson Trike they were advertising. I was introduced to Sonja, who I had spoken to on the phone, she got me a floor salesman (Cody) who took me out to show me the trike. From that point on everything flowed very smoothly, they worked out a really great deal and there was never any pressure to buy. Great people, great deal and I would recommend them whole heartily.
Did not even know they were just up Hwy. 601 from me, south of Monroe, but was looking for the Slingshot and no one seemed to have one or had to order to even see one and these folks had one or more. Went up on a Fri. evening and they made me a deal on one that they just took in on trade. Tre made my day and we tried to make his!!! Great place to do business and wish I had known it was there sooner. All I can say is they are great people to do business with. Mike
This place made selling my used motorcycle SO simple. I was fully expecting to have to take it back with me and go through a long process. Nope, this was quick and simple. Gabby, sales associate, was welcoming from the second I walked in the door. I manage a team that specializes in customer service, she was spot on. Spoke to me the second I stepped foot in the door and introduced me to all the right people immediately. Robert, sales manager, was quick and personable. Not once during this process did I feel like I was getting the run around. Jessica, floor manager, was very friendly and inviting as well.I really enjoyed my experience here. Even though I was selling my bike, if I ever consider buying one again, it will be from here, without question. I will come back and ask for Gabby. Thank you all for the experience.
Great place to shop, and great customer service. Really nice selection of apparel and riding gear. Just bought all new riding gear for my street bike, as Ive been out of the scene for quit a few years, and dealt with Jacob. Jacob was super friendly, asked about what I was riding (classic 98 900RR), and was very patient and did a very good job of explaining all the differences in the new gear I was looking at. Because of Jacob, and the competitive prices, they just got a long term customer. Thanks Jacob and Ridenow Powersports of Concord.
Visited the store yesterday to look at some side by sides. Started some paperwork on one just to get a view on things. They had one Polaris in stock. 20K decided to think about . Sales guy was not pleasant to say the least. I told him I would go else where to purchase. I will purchase else where. Do not recommend this vendor. This is just based off of my experience. Side by side inventory was low.
I financed a 2019 Harley from this location with less than 2000 miles on it and I purchased the mechanical warranty for an additional $1200, I had the motorcycle for 32 days when it malfunctioned on me. I contacted them to see about getting it fixed, because I purchased the warranty, they told me that they dont really work on Harleys or carry parts for them and suggested that I take it to a Harley shop, a Harley shop that will not uphold my warranty because it was not purchased with or through them. So I am still making payments on a motorcycle that I currently can not ride and even though I paid for a warranty I have to come out of pocket to get it fixed
Outstanding Customer Service!!!My hubby and I stopped by Ridenow to look for helmets. Well lets just say that with the customer service that we received from Brandon Altmeyer we purchased helmets, riding gloves, and jackets! His knowledge of the different levels of protection and how each level differed from the other was top notch. We also interacted with Braxton who very helpful and other staff members throughout the store were friendly and welcoming. We will definitely return for any needed purchases in the future and we would HIGHLY RECOMMEND Ridenow.
My son and I had a great experience today when purchasing his first dirt bike. The minute we walked in Kalyan greeted us and asked us if he could help us. I told him what we were there for and he was very helpful in suggesting the right dirt bike for my son. He was very knowledgeable and a great salesman. The sales manager was very friendly and polite. Jacob in parts was great at helping us get the correct size helmet. The young lady that checked us out when buying the helmet and some straps was very friendly. Kevin in finance was awesome. He was very personal and made the experience of spending money enjoyable. I was planning on buying locally but I am glad my son and I drove to Concord. Great experience all the way around. Thank you all for providing great service.
I was able to do everything over the phone and they made it very easy. When I picked the bike up they had everything for me and I was out of there very quick. Excellent service by all that I came in contact with and I highly recommend them.
We would like to thank the staff, finance officer, shop crew and everyone at Ridenow Powersports of Concord, NC. My husband and I purchased a Polaris General XP as his “retirement toy”. The team was exceptional to deal with and provided great attention to detail. Everyone was friendly, courteous and nice to talk with and do business with. I would recommend them if you are looking to make a purchase of your next “riding toy”Ride safe and have fun!
Please don’t waste your time here, unless you’re trying to pay THOUSANDS over the sicker price for a machine. Not only are the prices absurd but the employees are more than rude. After several visits to this location, we finally decided that it wasn’t the right move for us and we apologized to the manager for taking up her time and she replied “you’re credit got pulled, you didn’t waste my time”. I promise you I would NEVER recommend this business to my friends or even worst enemy.
I had a great experience with this company, they are truly the company you want to purchase your bikes and accessories and etc from. They are very friendly and respectful and honestly caring, and my reason for saying this is because this is the best customer service I had ever had in my life. My fiance and I will be returning customers for sure, everyone here makes you feel at home. We Thank you Tyler for your outstanding services.
I bought a tire last week from here and got a nail in my motorcycle tire 2 days later. Stephen went above and beyond to help me. I went in today to get a new one and he made sure I left with a new tire. If you order parts use Stephen. He is great.
Great place for bikes or side by sides. Also have parts and clothes. Wish they would hook me up with some fasthouse shirts hint hint lol. Staff were all great. Bonus the restrooms were clean. My ex bought one of her bikes from here a few years ago and got a good deal. I would recommend stopping by and seeing what they have and talking to them.
I had a smooth transition with my purchase. The price was right, they detailed my bike and the sales woman was very helpful and professional. They have great prices and always helpful and knowledgeable about their inventory of bikes. Thank you Gabby for making my purchase smooth‼️Pete
Just wanted to take a minute and say THANK YOU to Stefan Ray. I must admit, I reluctantly stopped in your store on 6/22/21, with no intention of walking out with a purchase. I was looking for a birthday gift for a soon-to-be 9 year old who is an avid dirt bike rider. Since I dont ride, I had no idea what to look for or more importantly what a 9 year old boy might think was really cool. Upon entering your store, I was immediately greeted and directed to Stefan in the parts department. After explaining my situation, I quickly realized I had indeed struck gold. Stefan was extremely engaging, polite, PATIENT, and excited to help me. After I made a few phone calls to learn about sizes, etc. I quickly decided on a jersey/padded pants combo that Stefan had recommended. Stefan shared his personal experiences as a rider himself and assured me that this gift would put a smile on a young riders face. He then directed me to Maddie to complete my purchase and yet again, I was blown away by the level of customer service. Maddie was incredibly courteous and showed a genuine interest in my being there and being satisfied. I honestly do not recall having a better shopping experience especially in an environment that was totally new to me. By the way, Stefan was correct. The gift was a HUGE HIT and I heard lots of Cools and Awesomes. Thank you Stefan. I will be asking for you again !
The parts department was very helpful. Jacob was very knowledgeable about the tires I was looking for and helped me figure out which one was best for my bike. Madison was very positive and made my wife and I feel welcomed. Great place!
RideNow Powersports Concord, staff was amazing. Ordered a 2021 P☆laris Slingshot. Within a couple of days it was. Breanna helped me throughout the way. Took an hour trip and was greeted by Bruce who was waiting for my arrival. Bruce was very helpful and made sure things went smoothly. I recommend RideNow Powersports Concord to anyone looking for Atv Polaris Motorcycle equipment and services,
Jared, Jacob, Kyle, Jason, were very helpful and informative. Being under new management has improved this store considerably. Thank you all
Mediocre sales knowledge and I feel they could learn more about their products and details since many rides are similar between models so details are key. Perhaps read the owners manual for each ride you have? Know all the details. Quiz each other? I did my research but expect staff to be able to know as much if not more than I do.Some sales staff can be a bit dismissive with customers. For example, I came in to get tags since my temp plate expired. Was told I was notified via phone, email and text. I was not. My wife was not. I understand someone probably flipped numbers and emails (two different sets? - seems unlikely) but the kicker was the sales girl who found them made me feel like it was my fault for not getting in touch with me. Stating well, you have them now and dismissed me. Perhaps you check to make sure you have correct contact info for me? Maybe empathize a little with your customer? Go a little above the bare minimum to make it a great experience. Perhaps this was not intentional, but sure felt like I wasnt welcome anymore. Ive bought a couple bikes here now and not sure Id buy another. I have bought other vehicles in my life from other dealerships so I know what a good salesperson and staff can bring to the table.If they are the only place that has something no one else has, I at least know to expect low end/mediocre service. In other words, this would be the last place Id go for buying a ride.
Call in the morning “ hey just making sure you have this bike before I drive that way.” “yea it’s here”Get there “sorry it sold this weekend” wasted an hr of my time.
I had been looking for a pre owned GSXR and they happened to have the right one at a competitive price. The staff was friendly and willing to negotiate. Its a really nice bike. I love it!
Awesome service by all employees. Tyler was very helpful with my purchase. I had a small issue that happened when I came to pick up my motorcycle and the service manager quickly resolved the issue. I would highly recommend them.
Nice people but definitely a shady sales department. I called to inquire about availability of side by sides. A woman Ashley informed me that they had a 500cc available and when I asked for the price, she stated $9,600. I confirmed $9,600 again before we hung up and informed her it was over an hour and a half drive. I made the drive anticipating buying the side by side. When we arrived, they showed us a 500 cc but it had a winch, windshield, rims and tires etc. They were evasive about the price until finally we were given a paper with the price totaling about $19,000. I told them we were informed that they had one for $9600 and if possible, we would just remove all the add ons being that we weren’t wanting any of that to begin with. They refused to sell it as base. Then showed us a 1000cc practically fully loaded way off from that price range. Then another for $22,000. We again informed them that wasn’t what we were looking for and not what we had called about either. Needless to say, we walked away without buying anything. It was a wasted trip for us and very disappointing. So, buyer beware if you are traveling. The price changes majorly when you get to the dealership.
I call and ask about a new ATV and I’m told it would be close to $8,000.00.and the website stated the same. When I get to the location and they run my credit I’m then told it would be almost $15,000.00. And i was told it was due to a 2 inch lift and the tires. So I then go to another dealership and purchase a new ATV. and price the same tires and a 2 inch lift and the total for the ATV and all mods $10,589.00. This is no way to do business
Nice experience with them but, they are not trying to haggle with you on price like most dealerships!
Terrible place to do business. Tried to sell our motorcycle there. Quoted us a price for our motorcycle then mysteriously found a small drop of old dirty oil and claimed there is an oil leak. They dropped the quoted price by $800.00. There is no oil leak!!! It sits in our garage and we have never found any oil under it. Dishonest business practices in my opinion. Do business somewhere else. We do not trust this place.
Reached out to this business about a listing I saw on Facebook for $6,000. When I got in contact with the guy who was going to be helping me with the purchase he told me over the phone that we would be able to “discuss price” and that he would be able to come down on it for me. We had mentioned the $6000 number multiple times during our first phone call. I made a appointment to travel to Concord so that I could go see the bike and hopefully buy it (this being over a 3 hour trip for me living in Virginia). When I got there I was greeted by a sales rep who walked me around the store the entire time I was there and showed me the bike (this not being the same guy that I talked to on the phone). The man I talked on the phone with introduced his self once and walked back in his office. I saw him all of 1 minute. A lady came out to me to discuss numbers and handed me a sheet with a price of over $9000 on a used, damaged motorcycle that was originally posted at $6000. I’m not one to complain and I’m very understanding. I get that dealerships have fees and taxes which will raise that price, but since I was told on the phone that we would come down at $6000 I imagined that was included. No other number was discussed over the phone and he said he couldn’t do so, so he was quick to schedule my 3 hour drive just to not talk to me at all and spit a number that was $3000 over the listed price. The bike wasn’t even worth $5000 with all of the damages to the fairings and tank. Very unprofessional management that sends their floor staff to do their bidding.
Been here to buy a dirt bike for my Niece and they got a really good friendly staff. Especially Codys been very helpful for us to decide on the bike by filling in the details we missed in picking up a kids bike.
I highly recommend Ridenow Powersports. Madison at the front desk is very knowledgeable and polite. The parts part is very knowledgeable and respects my time with a quick visit.
Very good experience. Gabby was a great sales person. Great deal very happy customer. Jessica and Jackie facilitated the transaction very nicely efficiently and quickly. I highly recommend this place
The vibe of everyone gave a great impression when I walked thru I’m form Florida and the ride now down there is trash people are mean but here in concord they are as helpful as can be Braxton definitely hooked me up more than once with help Jared right beside him and the new kid I forgot his name definitely deserve raises or at least a nice lunch!
Recently bought a Harley Sportster here. My sales person Gabby was incredibly helpful and responsive through the whole process. (Would highly recommend asking for her.) It’s a great place to shop and has wonderful customer service. Would shop again.
Karina in the parts department was extremely helpful. She took the time to find my part that no one else in 3 states could locate! Karina was thorough, professional and efficient! I highly recommend Ridenow Powersports and ask for Karina if you need a part!
After having a bad experience at Crossroads motorsports in Albemarle I decided to call these guys. I had the privileged of speaking to Jason who really knew his stuff. I went to the owners manual regarding the first maintenance services because I am a complete newb. He knew exactly what I needed and he gave me a quote for 70$, which was way better then the 350$ they quoted me at Crossroads. I feel confident in choosing these guys for my permanent service dealer. Thank you guys. And thank you Jason.
Ready for some freedom. This place has all the toys big and small.
Purchased a brand new VStrom form these guys with none of the normal dealership hassle. Kaelin The sales rep was knowledgeable and went the extra mile to make sure I got a key for the bike they couldn’t locate the day of pickup. All around, would buy from again.
We recently purchased a helmet for our daughter. Braxton helped us out and he was awesome! He made sure she had the proper fitting helmet to keep her safe! Awesome place and great customer service!
This is my third purchase from RideNow Power Sports Concord. My most recent being a Sky-blue & Cream Vintage. Got a great price on this 2018 leftover with one mile on it. Staff was very helpful and patient. No pressure sales...I wouldnt have gone back for a third time if I wasnt truly happy with the service there.
Tyler and the crew really took good care of me. They worked hard to send me home happy on the Chieftain I wanted. 6 stars for this shop.
Awesome experience and Tre really came through for us, help get what we was looking for. Recommend 100
We were looking for two bikes, called ahead, made an appointment and after an hour and 30 minute drive we find out that they cant hold bikes per their company policy. I understand the policy, its a business, theyre trying to make money but if I had know they couldnt hold bikes ahead of time I wouldnt have made the trip. My gripe is they didnt give me all the info I needed to make an informed decision, I feel they just wanted to get me in the showroom so they could try to sell me anything they could.
First experience here was 10 years ago when I purchased a great used bike. Gone through a couple bikes since then, but came back again today to purchase some new gear! Braxton at the parts counter is awesome and super knowledgeable. Definitely a great experience!
I know of a few people that Ride now has collected the down payment, but it didn’t come off the principal. (Basically just took my money and ran)Ride now is nothing but a bunch of crooks, so much so that they literally never have the same people working for them.Do yourself a favor and shop else where!
Cody was very professional, helped me with everything I needed and was very fast about it. Recommend coming to these guys for any new toys!
I would like to thank Kaelin Whitley and Robert for their patience and understanding. They were very professional throughout the whole process. They were also polite and took the time to explain things to me that I didnt want to understand. Thank you both.
Went in to buy my second Harley, I asked the young salesmen if they offered a cash discount? I was told no, so I walked out. Never cared about what I was willing to pay.Update: after the two star review, the Dealership called me back asking me what I was willing to pay?I’m not impressed with the knowledge of the sales people. I’m not buying the bike. The time to deal was when I was there, not after a two star review.
It was a pleasure working with Trey to close the deal on my Can Am today. Very knowledgeable and polite. I have to say it was a very pleasurable experience working with the whole staff. Was able to drive away today. Thank you Trey for making that happen!!!
If I could give this place a 0 star rating I would. DO NOT BUY FROM THEM - they will try to rip you off and charge you a ton of additional fees that are not required. I went in to purchase a Kawasaki KLX140R which has a sticker price of $3,149 and the first out the door price they put in front of me was over $7,000! 5 minutes later the price was down to $6,400. At that point I was already out the door and receiving a phone call from them asking if I would pay $5,000. NO! The fact that they would be willing to rip off their customers like that is terrible.I just purchased this exact same bike from Brushy Mountain Powersports for $3,600.I will be letting Kawasaki know that this dealer is giving them a bad name.
Needed a dirt bike tire fixed. They did a great job. In and out in a reasonable time.
I recently took my sons 90cc Polaris 4 wheeler in to the shop due to a problem with the electrical system, and it not starting. I was quoted $140 for a diagnostic check. Prior to bringing it I replaced the battery, ignition switch and checked the fuse. I was called the next day and informed the problem was that the main fuse was bad and was replaced with a new one. I was also informed that the battery was charged, and there was an oil leak. My new bill was $180. The additional $40 was for supplies. When I arrived to pick up my sons 4wheeler Tanner could not explain the extra charges. The new fuse had rust on the connections, and I had just replaced the battery prior to bringing it in. I was charged $180 for a used fuse. Which I know wasn’t blown in the first place as that was one of the first things I checked. Be cautious when dealing with the service department. They will try and up-sell you and overcharge for things that didn’t need replaced in the first place. We will definitely find another shop for any future issues with our machines.
Great experience! Jacob and Madison in the parts department were welcoming, helpful, and awesome! Great employees! Highly recommend! 🇺🇸
It was an absolute joy working with Gabby. She was very knowledgeable, and made the whole process of buying a motorcycle streamline as well as being a shining ray of positive energy to make what turned into a long process because of my pickiness, so much more enjoyable. I would definitely recommend her and her manager Jessica, the dealership, and all the rest of the prompt and knowledgeable staff to anyone looking into or for a motorcycle.
Let me quickly add that Bre, Gabby and Karina went above and beyond the customer service experience to help me secure the perfect motorcycle I was looking for. They was a pleasure to work with. Robbie in the service department was knowledgeable and professional. Absolutely exceeded the customer service requirement!
I just had another great experience at RideNow in Concord. I worked with Cody P in Sales, Jacob in Parts, and Maddie the cashier today when I purchased a new Can-Am Spyder and riding gear. The whole team was immensely helpful. Not only did they make the whole transaction go super smoothly, I truly feel like I made some great friends. Well done!
I purchased my Victory over 4 years ago from Ride Now, yesterday I took the bike into service with a problem. Ike in service and JT (Service Manager) provided excellent customer service of which I have come to expect from dealing with them in the past and because of that I will always bring my bike to them for service and recommend all my riding friends do the same. Awesome team work.
Ridenowconcord sold me a manual slingshot! Shout out to Breanna, Rian, and Robert for all the help on my polaris slingshot purchase!
The staff was very helpful in pointing me toward the right bike to fit both my budget and needs. Kaelin, Robert and Shaun are who worked with me and we’re great
I visited RideNow about a 4 days ago just to look around and on this past Friday, they delivered the beautiful 2020 Kawasaki Ninja 400 to my home in Harrisburg. My experience was great and the entire team was spectacular and very friendly. I was impressed with their attention to detail and I look forward to a long lasting business relationship with Ridenow!Dr. Sean Stanley
I just stopped by to take a walk through the showroom and had the opportunity to speak with Michael Pauley. Mr. Pauley doesnt work as a sale rep for this dealership but he stopped his work to talk with me about motorcycles, raising kids and living life while we can. I cannot tell you how nice everyone is at this dealership and I wanted to make a special shoutout to Michael Pauley. Maybe somebody should move him into sales...:)
Great place to shop for motorcycle parts and accessories.
My first experience with Ride Now Powersports was SO Good, I came back a second time! They really make you feel like family. They offer unbelievable deals! Sonia & Robert are amazing! Sonia will even sing for you. 🤣
Kalin, bre, Tyler, and Jacob made the whole experience of buying my first bike and set of gear amazing.
RideNow made it difficult for me to collect $126.25 on pre-paid labor that I paid in advance. The work was never done due to no parts (carb hoses) available at their shop. They were going to order some hoses, but I decided to cancel the carb work do to other reasons. So, they contacted me about them owing me $126.25 for labor never done. Which I appreciated. But, when I went there today for my refund they indicated the only way I could get my money back was to use my Discover card again to put money back on my card. I didn’t want it done that way due to confusion with those type of transactions and the hassle it can cause being double charged, etc. I asked to be either reimbursed with cash, or a check. The GM there said they didn’t carry that much cash, and refused to write me a check. He said that I could get a gift card for that amount with their store. I didn’t want a gift card to spend more money there. I wanted my money.I ended up leaving the store without my $126.25. This is probably against the Better Business Beauro’s Standards which I may decide to look into.They wrote me a check when I sold them a motorcycle in April. Go figure!Just letting folks realize to not pre-pay anything with this company.
Tyler black and Scott sifford did a great job at getting my Indian challenger ready and riding
We bought a 2020 Indian Challenger here and our experience was great!
Second time buying a bike here but this will be my last. I bought a used indian chieftain and was charged 600 in setup fees on a used bike. I can understand purchasing a new bike and having to pay setup fees but used also? Outrageous dealer fees!
I came in this past Saturday to trade my car for a 2009 Road King. Took a few hours but we were able to come to an agreement and get the deal done. I tend to be the difficult sort but Breanna, Cody and Jackie worked with me no issue and I couldnt be happier. The bike is great and I got a fair deal. Thanks guys Ill be back.
Tre was excellent made me comfortable in the purchase of my new toy. Thanks will be back to buy another one soon
I rode down to Ride Now Power Sports of Concord to check out a Yamaha MT07 they were advertising. I was introduced to Ashley, who I had spoken to on the phone, she got me a floor salesman Tyler who showed me the bike. There was a small misunderstanding which almost caused me to walk away, but they worked out a really great deal and there was never any pressure to buy. Great people, great deal and I would recommend them to anyone looking for a bike.
A big shout out to Tyler for helping me and my son purchase his first four wheeler. He was awesome and was very thorough.
This was mine and my sons first visit its was very overwhelming till we meet Karrina she was patient with us both we looking for helmets and goggles and riding boots she was able able to help pick out the size helmet we needed and made sure it was a right fit for us both. She walked us over to Madison to check us out and she nice and answered some questions for us I would recommend this completely and will be back
Excellent experience had a great time at their Slingshot rally. Thanks for the event and looking forward to the next one.
I went In on April 28,2021. Was greeted well and linked up with salesman Trey. Absolutely a well verse gentleman who went out his way. He went to his managers and they worked out the deal for me with less money down. Kudos to this business. Trey is definitely an asset to this business. The staff after he finished with my sale was phenomenal. Hands down highly recommended. As a US Veteran he went above and beyond the call. Thank you Ride NOW for my 2015 Polaris Slingshot. Looking forward to continued business in near future. I would also like to thank Jason Powell service department for going extra mile my purchase. CAnt control hiccups with shipping and parts but for him to have constant communication with me on my purchase and ask the General Manager to step in means a lot. Kudos to this TEAM and karina as well. Looking forward to getting my purchase soon. Thank you all ever so much
I recently purchased a dirt bike here, and let me just say, the experience was simple and enjoyable! Cody #1 and Rian were great sales people, who genuinely seemed happy for me. They were willing to answer any, and all of the many questions I had. They never once made me feel silly about asking the things I did. When I was introduced to the parts and service departments the same energy was kept! A bunch of great people, who love motorcycles.Thanks RideNow!
Called these guys on Saturday to ask about in stock Razors and spoke to Ashley. She was waiting and introduced us to Tre about buying a Razor. He was polite and knowledgeable, and took us around to see UTVs he thought wed be interested in. Sat down with him for a bit to discuss options, pricing and work out some details. Robert came over to finalize everything, Jacob picked out a helmet and brought it to us, Braxton hooked us up with additional accessories, Travis finalized the paperwork, and Boom!! Now the owner a New Polaris RZR 1000. From the first phone call to walking out the door, Start to Finish; Top Notch Gang at RideNow Powersports Concord. Check them out before you buy, youll be glad you did!
Just had my tires replaced, Jason in service matched online pricing and no labor cost for installation. Job was completed in a timely manner. JT the service manager has always been available for questions.
Tyler was absolutely amazing, he really focused on what we really wanted, wasn’t just trying to make a sale…very much appreciated…Indian of Concord has our business for life!!!
I had a great experience at ridenow powersports Tyler was great at explaining all the different options available to me definitely will come back.
My husband just bought his first motorcycle from Ride Now in Concord and loves it!! Gabby in sales was so great and helpful throughout the whole process!
I called them from Philadelphia looking for a helmet that was sold out on every website and store in my area. Not only did they have it, they were so helpful with getting it shipped to me in PA. Cody F and Karinna were so professional, accommodating and polite, Id recommend them for anything you you need no matter where your located.
Ridenow worked with me over the phone to secure my dream motorcycle at the price that I was willing to pay to get it. All in all, I got a great deal on the bike I wanted. Although I lived 300 miles away, they worked with me to secure the bike and make the process as easy as possible. Austin negotiated my deal entirely on the phone and I got my bike a week later. When I got there Kaelin walked me through all the information I needed and Jessica handled the financial side of it all. The staff was friendly and knowledgeable and I would recommend this place to any body looking for a powersport vehicle.