Jim and team are honest and fair. Ive been taking my cars to Discount Tires for tires and brakes for several years and refer them to friends and family regularly.

Best tire shop west of the Mississippi. Jim has serviced our familys cars for almost 20 years. Fair, reasonable and honest. Just had a set of Continental Extreme Contact Sport tires installed. Car runs like a dream!

Best tire and automotive shop in concord and definitely is family orientated. I trust them fully and they do an excellent job.

Bad tires, they will sell you cheap tires that won’t last more than a day. Bought a new set one time and next morning one of the tires blew out. Be careful, take your business elsewhere!

Service here is always a good experience. Very competitive pricing, and staff (especially Jim) is very pleasant.

This manager, Jim, you can absolutely trust. Because I didnt look deep enough in the trunk of my Prius, I thought that my spare tire never got put back in after I bought a new tire 15 months ago. Turned out the spare WAS there—in a deeper section I didnt know about— but Jim was prepared to give me a new spare if the mistake had been theirs. This is a guy with integrity, and I will come back here every time!

Im not from CA and I didnt know about the whole Discount Tire/Americas Tire thing. I wanted my tires rotated and the representative I talked to let me know that they would have to charge me but Americas Tire would rotate them for free. I am so grateful for the honesty instead of trying to make money off of me. That honesty is a sign of a great company.

They are always accommodating, even when I just need the air pressure checked.

Knowledgeable, friendly and quick service. Reasonable prices are also a plus!

Very friendly and helpful. I had a nail in my tire and even though they were busy they had time to take care of me. Luckily the nail didnt penetrate all the way so he didnt have to patch it.

Jim, the owner, is the most honest man in the auto business. I have been taking my cars to him for repairs and tires for over 20 years!

LOCAL BUSINESS AT ITS BEST!!I was here a year ago after a downfall with Big o Tires. Those guys made me wait forever, had horrible customers service, and most importantly, they didnt notice, advised or care to fix one of the bolts broken on one of my rear wheels. Discount Tire not only completed the service, but noticed the broken/missing bolt while rotating the tires, gave me proper advise and had the problem fixed in record time. Excellent customers service and super-reasonable prices. Support this wonderful local business, stop waiting in line for under standard service in Big-o-Tires and bring your car here for service. They not only have a great selection of new tires, they will also do the complete oil change and basic scheduled maintenance your vehicle may need. 5 STARS!!

Great Customer Service - Jim, Brandon and Melissa are great to work with. They keep you up to date on the status of your vehicle. I recently went in to get my shocks and tires replaced for my truck. Ive done a few modifications to the truck so I was a little concerned that the aftermarket parts would make the job a little more difficult for the team. But they assured me that they had the experience and knowledge to get the job done right. Whenever they had a question or needed to do something different, Jim called me to let me know what was going on and waited until I was comfortable with the approach before doing anything. When I brought my truck home, there was a noise coming from one of the tires and when I called them back, Jim had his team come out and pick up my truck to look at it. Turns out it was a rock that got caught between some moving parts. He took care of it right away and dropped it back off to me. The team at Discount Tire went the extra mile to make sure I got the highest level of customer service.This was my second vehicle I brought to them. What brought me back the second time do my truck was the excellent customer service I got the first time when I went there to purchase a set of tires for my other car.Discount Tire has consistently had great customer service. Id recommend their business to any of my friends or family looking for a great price and service for their vehicles.

Very good prices and excellent customer service skills

My dad recommended this place, I purchased an axle alignment warranty & I do not regret it! Jim & his guys are awesome! They always take care of me!

Love them. They take pride in their work and their employees. Great people and great work.

Great service great price

Excellent Service. Generous Folks. Would Deffinately HIGHLY Recommend checking this Place out!

I am happy to know that discount tires are nearby. They found a problem I didnt know was there. I left feeling safer. Thank you. Happy Holidays!

Unbelievable prices super cool staff as long as I live in the bay this well be the only tire store I go to they also have alot of rims as well thanks guys

Great friendly service, efficient and Quality service Highly Recommended 👍

Great customer service! Jim and Mateo are the only ones we met by name and both very friendly! The technicians did an amazing job with the new wheels! Thank you all for your time, effort, and hard work; especially now.

Customer service is fast and friendly. Even if I have to wait, its worth it! $50 flat to install a used tire. I drive a half hour just to get their affordable, honest service!

Jim and Melissa are amazing. Not only do they care about the product they sell but they truly care for the customer.Jim and Melissa are amazing. Not only do they care about the product they sell but they truly care for the customer. It’s clear that Jim understands the importance of kindness In our world today. I witnessed him extending thoughtful and kind words to a customer dealing with a medical concern. In this day and age it’s so important for us to see others extend themselves.

Great customer service and super friendly staff

If I could give this business 20 Stars I would I spoke with the owner when I first arrived and didnt realize he was the owner he treated me really well from the moment I got out of my car have to be honest here me and my wife are homeless and living our vehicle right now but things are getting better.we had a long conversation in which we discussed many things Im not going to put anybodys personal business on Google but after our conversation and after my tire was put on my car I went in to pay and he gave me a great human kindness and told me that he wasnt going to charge me for the tire which was more of a blessing than I could ever say right now in this time of crisis and with the hardships that me and my wife have been through and for that I can never repay his kindness enough please if you give any business your business for tires used or new please let it be this man

Great prices, fast service, friendly, & theyll check sensors, pressure & fill tires whenever.

This place is not playing around, they are competitive and professional. I spoke with Jim over the phone and he quoted me the best price. Then Melissa rang me up and was very patient with me and my three kids, explaining different tire and insurance options. Another guy who worked there gave my daughter the remote control so they could choose something on tv, most places will not do that, same old boring news. I could tell this team was strong. They stuck to their ideals and it showed.

Good prices and fast service

Always great, friendly service. Sometimes things take a bit longer there than other shops, but its because these guys are more thorough (and trustworthy) than most, bringing in more customers. Absolutely worth any wait outside of emergencies.

I normally go to this tire shop. The guy seems honest, however I bought tires and an alignment. I took the car and it pulled to the right, brought it back the next day and he immediately corrected the alignment. What upsets me is when I first called about the alignment, I was challenged and appeared to be making excuses why my Cadillac was all of a sudden pulling. He adjusted it and it drives just fine, as it did before the alignment. however a week later (after the tire cleaner faded) the tire is grey and splotchy. I call to tell them that the one tire on the car is discolored, I got the story how he needs to call the distributor to discuss the issue and call me back. Since I have had several issues, I ask to have an appointment since I have already had to go back and he said he doesnt make appointments. We all know the tire shop has tires and that he should just replace the tire as it is defected because a brand new tire is not black. They should have known when the tire was installed and he should just say come in and lets replace it. Needless to say, if he does replace the tire, I will no longer take my vehicle in to that shop.

My tire had popped randomly and the tires place literally saved me!!! They were able to put on my spare tire in a short amount of time and I will be coming in for a new tire on Thursday when I am financially able.

Best car place every!! Super helpful and great customer service

Great office staff. She was friendly and has a wonderful smiling personality. The are effient and quick. I was getting a tire patched. Got there without an appointment and was told that I would have a little wait. I was done within an hour. To me thats not a wait. I was very impressed with the shop.

I have been buying tires from Jim for years and hope to for many to come. Jim is a man of his word and has always stood behind the service and products he has given to me. His prices are very competitive. Hope you have checked out his three different payment options he provides on his alignments. All three are great! I recommend Discount tire !

Car repairs are never fun, but this shop makes it easy. They are so incredibly helpful, prompt, and dont try to force services your vehicle doesnt need. Our company has been sending our fleet to them for years and, unannounced, I took my car in to see if an individual could get the same great service. Melissa and the technicians were just as courteous, attentive, and quick with the scheduling/repairs--and still for a great price! Wow is all I can say about this business and its employees.

This place is a gem. The vehicle service is top notch and the customer service goes above and beyond. And if thats not enough for you, their prices are probably the best out there. I highly recommend Discount Tires.

Always great service. Love Discount tires. They do more than tires.

Honest and inexpensive.... Jim manager is awesome

Friendy customer service. Fast and Jim went out the way to go pick up my tires the same day I walked in non appointment. I felt very comfortable, welcome and pleased with their services.

Ive been going to Discount Tires for almost 20 years and 4 vehicles. They are extremely caring and honest, always looking for the best deals for my wallet. I had my taken my commuter car in for issues it was having. They found some major front end problems that could have caused me an accident at some point. I dropped my car off with them and they took me back to work. They brought it back to me at the end of my day. I walked outside and immediately saw that it had two new tires that I did not say I wanted. I was told that they were not charging me for them because Jim, the owner, knew I didnt have the funds but, he felt my safety meant more than the price of the tires. I have never heard of a shop doing something like that. I recommend this tire shop to everyone I know. Thank you Jim!

Always the spot. They help like its more than a job

Thanks plus again Jim. I didnt know you could earn more than 5 stars but you did. Your service is outstanding. Tops in integrity. Sorry but youve got my car for another 100,000 miles. God bless you & your business always.

I had a great experience here. There were no secret fees, no surprise additions, etc. They did a great job at the price quoted. Very friendly and helpful staff. Come here if youre tired of all the high pressure sales you get at the big tire store chains.

Super friendly, up front with cost, not expensive and did quick and efficient work. Very happy with the service here. They even offered to give me a ride home and back to the shop before they realized the work wouldnt take as long as originally expected.

Honestly this place is a gem. I live and work in Berkeley, but I make the trip out to Concord because they consistently provide quality vehicle service and fantastic customer service. It can be a daunting task to find an honest mechanic, which is why I’m happy to leave this review in support of discount tires. If you’re looking for a place for oil changes/ brakes/ or any full service issues like check engine lights or tune ups for the maintenance of your vehicle, and want honest experts in the field who appreciate your business and honor your needs, then I strongly recommmend discount tires!

This place is awesome! Called around about 2 weeks ago for a new tire for my 2012 328i after a flat (no spare), with everyone quoting me 120-250...went to Discount and was charged 60 bucks and service was quick. Just left today for them replacing my breaks...front pads, rotors sensors AND labor 380....cant beat it! Awesome customer service!

Jim and Anthony have taken care of my vehicle time and time again. The willingness and assistance that this place offers is unbelievable. I have been living in California for a couple years now and this has been the only honest place I have come across. Whether you are looking for tires and/or labor I challenge you to come here and see what the can offer before going somewhere else.

I bought my tires here three years ago. It is now time to get new tires. I moved to San Leandro but am going to Concord to Discount Tires because they have the best prices around and GREAT service. Three years ago I brought my 1 1/2 old grandson and he was fully entertained in their childrens play area.

Nice clean shop I just didnt have what I needed

Been using Discount Tire for years, if you like honesty and integrity followed up by great service youll love at Discount tire.

Made an appointment and they promptly took my vehicle in for the service I needed done. Finished in a timely manner - no complaints. Great shop!

Compassion resides here. why does that matter? Caring will mean repairing!Ill be back 😀

I own a Honda hybrid sedan. Over the past 15 years I’ve had a few flat tires and some slow-leaking tires. Every time I drove my car into a Honda dealership shop, they told me the punctured tire was “irreparable” and had to be replaced with a new tire…for a hefty price.Recently I discovered a slow leak in one of my rear tires. I drove into Discount Tire one morning with no reservation. Jim’s mechanic was able to remove the puncturing object, repair the puncture, reseal, re-inflate and re-balance the tire…all free of charge — since “these are our tires,” as Jim kindly informed me. I had forgotten that Discount Tire installed a new set of four tires on my car three years ago, with a promise of lifetime flat repairs, lifetime re-balance, and lifetime rotations.

They are always the best...I always get my tires and even tuneup and oil changes there....they are really great people too....I highly recommend Discount Tire

Very helpful cashier at front desk... But garage service wait for 2 tires was 2 hrs with only a oil change and brake change in front of me.... Normally a patient person but feel this was kinda rediculous

❤️❤️❤️ this place. Jim n Melissa ROCK!!!😀 Best place 4 all your auto needs😀😀😀

You feel like family when you come in and get a great service.

The man running the shop was great and pleasant to deal with

Jim paid for an Uber for my wife and kids while I waited for his crew to replace the front tires after we got a nail in the tire. Out of this world customer service!

Went couple of days ago Paul help me out did a real good job helping me Could a screwed me over and sold me for tires But he was Honest and Only told me I needed 2 tires .When other people are telling me at other places I needed 4 tires so ty Paul

First time here, staff friendly, professional. Got new tires and did alignment. They did a super job. Will definitely use this place again.

Have used them twice and will be back. Jim (owner) is just an honest hard working guy.

Extremely Helpful with one on one real customer service!👍

If I could give 10 stars I would, this place is amazing and has old fashioned customer service, Jim the owner truly cares about the service and quality of the repairs, I would never go anywhere else, thank you Jim and staff for the outstanding service.

Excellent customer service: professionalism and personable treatment. For sure Im coming back for sevicing my cars. This kind of treatment make a difference from the first time to bringing my vehicle to start an ongoing seeking service here. I want to add the superb treatment Jim showed for the whole transaction-- the coffe as well as the cookies were awesome.

Just like the other reviews say: Good, professional, fast and (at least for the Bay Area) not too expensive= 5 stars from me.

Ive been bringing my truck to this shop and Im extremely satisfied with all the services they provided and especially the discount theyve given me for all these years... Customer service is awesome!! Kuddos to JIM.. the big boss at Discount Tire in my hometown, Concord, CA... BIG UPS PEEPS!!ONE EXTREMELY SATISFIED CUSTOMER.. :)REMY ILEK

Love this place!! Jimmy and his staff are excellent.. Great service

Good people,fairly priced and excellent service

Great Prices, Awsome Customer Service, Best deals Around

See Jim hes awesome & set me up with some Tires at a fair price. Actually a better deal then Walmart and great service.

Rude customer service, Worst service ever and its not worth it to bring your car here they make things worst for your car,

THE BEST PLACE FOR YOU,RE CAR THE STAFF AND MECHANICS THE BEST

Website looks nice, but cant be reached by phone. I have questions, but Ill move on and call someone else.

Great shop for great work.

Great service very helpful good people 👌🏼

I felt like part of the family there. Great customer service. Will deff go back.

Great experience and honest.

CHEAP! Lowest cost tires i could find!Excellent professional service i could find!Thanks

Jim is the best!

Great Prices,Excellent Customer Service.Friendly People.

Jim the owner will take care of you and the prices are very very competitive.

Quality and honest work at fair prices. The only place that I take my car to for work.

Great service and great prices

Honesty and Trust are very important and thats what Jim and his company have. You should only have one mechanic and Jims are worth be the only one.

They are pretty good. And their price is fair!

Great service

Bought a set of tires at a great price and they have taken care of me very well since

Excellent hospitality and service

Jimmy and his crew are top notch!

Facilities are a little lackluster, but the people and service are amazing, honest, and friendly

Excellent service great deals

Best tire shop ever!

Best team in the business 👍

Best price

Fast and efficient service!

Great place and great people

I was in and out in no time. I went to Americas Tires in Concord to fix a slow leak in my rear tire and was told it would be a 2 to 2.5 hours wait. I went about a block or two down the road and saw Discount Tires. Asked if they could fix it and they took me right in. I was out is just a few minutes.

Honest and helpful.