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ToyotaPro Auto Care
1700 Concord Ave, Concord, CA 94520, United States
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ToyotaPro Auto Care
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Ji
Review №1

This is our go to spot for most of our car and truck problems. Sam is very nice and seems very honest and upfront with what is going on with your vehicle...and reasonably priced. I like that when somethings wrong he has brought us back into the garage, to see exactly what the problem is. I also like that he checks in regularly to make sure all vehicles are in working order. Very nice and friendly businessman. I would highly recommend.

Kh
Review №2

Gave me a quote of almost $3500. I got my work done from somebody in 875. Including the labour.These guys are dangerous. They overcharge I was shocked when I saw my bill. Other thing the parts I got are brand new and OEM.That’s crazy how they can sell a radiator and a water pump for a lexus for $2000. Crazy. Won’t recommend them.

Br
Review №3

Super knowledgeable and friendly staff. Sam is a great guy and went over and above.

Kr
Review №4

Im not sure what the quality of work is at this place is because they gave me some astronomical quote for my car repair, that took literally about 30 seconds I dont even think that they even took down all the right info about my vehicle. Basically just gave me the what ever price came to their head at the time which was kind of shocking considering my car needs some major work. Left a real bad taste in my mouth about them. Considering they were recommended by someone who did some major work at their shop. Cant say dont go there just make sure the quote they give you is at least has some reverence to your vehicle.

sa
Review №5

Nice people you feel like your a family when you go there

Da
Review №6

Been going to Toyotapro for over 10 years, they have done the regular service on 5 vehicles during that time. They are great! I trust their judgement, honesty and quality completely.

Sa
Review №7

Best auto repair place!!I have a 2003 Toyota highlander that failed smog test so I took it to Toyotapro. They thoroughly inspected my car. They were able to tell me what was worth fixing. I knew that I need a new catalytic converter, so they replaced it and helped me in replacing oxygen sensor too. The cost was reasonable. The manager Sean was regularly giving me updates via email and text. When I went there, my car seat was jammed so the owner Sam personally came and checked the issue and advised me to leave my vehicle for one more day so that he could resolve it.The next day Sam called me to get the vehicle and I directly went to the closest smog check and passed within the 1st go, I now have a registered vehicle without the nagging check engine light!!I love it thanks to Sam and Sean and his caring experts at Toyotapro.Literally the best auto repair place I have ever been to.

Br
Review №8

I went here because they had good reviews. So far it seems like they have done a great job. They pulled my truck onto a lift as soon as I got there so they could go over any other issues. They found my coolant was leaking, which I didnt know about. The bill was just a little more than we agreed to but fair. Will definitely go back!

na
Review №9

The best Auto Shop in Contra Costa County! Sam and his team always make sure I am safe on the roads.

ro
Review №10

Incredible service! I’m the proud owner of a 1981 Toyota pick up truck and such an older vehicle requires a certain skill set. Delighted to say, the team at ToyotaPro knew exactly how to make it run perfectly, again. I would highly recommend ToyotaPro services to any Toyota owner.

Ga
Review №11

Quick and friendly service.

Mo
Review №12

Honest and hard workingToytospro auto care is the one of the best auto repair shops in Concord,CA. The owner is a wonerful man and a honest person. He gave me great deal on my BMW 5series. Where the dealers misdiagnosed and over charged me.he was also able to do a oil change for my wifes car with in no time.I highly recommend toytospro auto care to everyone whos looking for a great deal and honest work.

Ma
Review №13

I recently took my Toyota for a oil change and inspection, I had no appointment they were so nice to take me in quickly and they also worked on my car pretty quick . The boss and his technicians are the best ! There so nice and honest . I 100% RECOMMEND Toyota pro GREAT experience

Wi
Review №14

Friendly people good work. No hassles

Ch
Review №15

Took my RAV4 in for some major electrical work, they got it in that day and called as soon as it was done. The work was great, I recommend this shop

Bo
Review №16

Trustworthy mechanic who explains everything and provide very competitive prices; highly recommend!

Le
Review №17

I just started taking my Lexus to Toyota Pros. Frank is the best. I usually work on my own stuff, but time is a scarce these days. I was recommended by a friend and so far, I am giving Toyota Pros, 2 thumbs up!

Ri
Review №18

Frank is the best!!! Toyotapro is the ONLY place I take my Camry. They are efficient, and their prices beyond reasonable. Very polite, very dedicated to doing the best job possible. I very highly recommend Toyotapro!!!Rich

gs
Review №19

ToyotaPro is the absolute best, very friendly and quick service. I will never take my toyotas anywhere else!

da
Review №20

Excellent mechanics and very quick. Price was fair

an
Review №21

FYI ... Went there for an oil change. Also to change transmission fluid. They quoted $330.00 to change the transmission fluid and $95.00 for oil change. I told them that I was not prepared to pay that much for the transmission fluid and they said since it was my first time there they would give me a discount and only charge me $285.00. I declined the transmission service. I later learned that the Toyota dealership only charges $ 230.00 for this same service. Charging $100.00 more than the dealership is ridiculous! Very disappointed. Unfortunately, but deservedly, they just lost this customer.

Jo
Review №22

This place is the worst. I took my vehicle here for an inspection, the technicians assured me that my vehicle needed a new engine.I had a different shop give me a second opinion, turns out the engine is fine what it needed was a seal replaced.You might want to try a different shop with actual experience in Toyota repairs.

Ph
Review №23

For three years we have been using Toyota pro and for 15+ years before them a factory Toyota dealership. In my opinion, Toyota pro is just as good if not better in shop tooling, technical aptitude, vehicle knowledge, and customer service. All this for a fraction of the cost a factory Toyota dealership. That said, my opinion is obviously subjective, but, based on other posted reviews Id speculate that the majority appear to share my subjective opinion. Keep up the good work guys!

La
Review №24

Ive been bringing my car here for over 5 years. The people here are so nice and they really know what they are doing. They will fix your car right the first time, and at a reasonable price.

Er
Review №25

I have been taking my car to Toyotapro since I moved to Concord about 5 years ago. Frank and Camillo are both great!! They have worked on both my Toyota and my husbands Honda. I have found them to be honest and dependable consistently. I highly recommend this shop if you are looking for a trustworthy place to take your car.

Jo
Review №26

Really efficient service, great prices. They were very knowledgeable about my vehicle and provided on the spot quotes for repair. It is also right down the street from a diversity of food establishments, a bookstore and a movie theater.

Ev
Review №27

Went to this place after a referral, was looking for an overall evaluation of my Toyota and if it was worth putting work into or if i should be looking for a new one. I was assured that all of the fixes on my toyota were minor... then the phone calls started coming in, this is broke that is broke. next thing I knew he had me up to $5,000 in repairs. worth more than the vehicle, and especially after the whole point of the visit was to see if i should keep the vehicle or not. But it gets better, after I paid for all of the repairs that I did not want I felt a heavy vibration on the high way. My lug nuts on my tire were not secured and MY TIRE FELL OFF on the off ramp. After having a near death experience with their repairs, I had it towed back to their shop to fix the damages and they tried to charge me again for the repairs! After getting it towed to the shop, they put the incorrect lug nuts on AGAIN which damaged my tire and my break system. Had to finally go to my insurance to get my vehicle fixed.

Et
Review №28

These guys are experienced, expert professionals. They have given me some excellent advice and I would trust them with my truck without hesitation.

Dw
Review №29

I have to thank my daughter for pointing me in their direction 4 yrs ago. I turn a wrench on my own vehicles so when I am stumped or pressed for time Frank, Camillo and the gang are my go-to shop. You wont find better service for a better price in the area. Always a pleasant experience, a happy vehicle and good conversation. I recommend them to everyone I know and their experiences echo mine, that is saying something.

Ja
Review №30

I drive from Castro Valley to have my Toyotas serviced there. That should tell you how good these guys are. Once you find a mechanic to you like stick with them; youll do just that with Toyota Pro.

Ch
Review №31

No one likes taking their car into the shop, but Toyotapros make the experience quite painless. In fact, its a great experience - they provide excellent service, and very timely. Im a very happy customer!

bd
Review №32

Frank and the guys are awesome! I trust them with all my car maintenance. They are extremely honest and have recommended another service rather than overcharge me on several occasions; i.e. take your car to the locksmith because well have to charge you for looking at lock and then call them anyway.I tell my friends I have a great mechanic.

Lo
Review №33

Was told I needed new bearings on my 06 Scion Tc but was then told by my real Toyota mechanic that my bearings were good. No work needed. I will never go back to Toyota Pro. Do not trust them.

Do
Review №34

I spent $1000 and they couldnt fix my Prius. They told me theyll do a better job next time so I spent another $600 and they still couldnt fix it. Wasted $1600 at this place and I cant get my $$$ back.

Mi
Review №35

Great guys, very knowledgeable. I will definitely be using them in the future.

Da
Review №36

This guy is the MAN! if you go anywhere else, youre not only a fool- youre a fool who likes to waste time & money. People in the know call Mike Gibson @ ToyotaPro. & theyre open later than any1 else, working on your stuff.

Fe
Review №37

Great service, friendly knowledgeable mechanics. They show an interest in their clients and their automobile. I actually look forward to an oil change. You will not be sorry you used them.

An
Review №38

Misunderstanding on posting about Toyotapro. Was rating different Toyota shop. Serious mixup. My apologies. If you need anything done, Toyotapro is a great place for your car needs.

Ka
Review №39

Toyotapro is the best! Frank, Camilo and the team are knowledgable, hardworking and trustworthy. They do excellent work -- I will never take my car anywhere else.

Pa
Review №40

I asked a simple question prior to becoming obligated to anything, but all I get is email ads.

Al
Review №41

Best Toyota Shop in 50 miles. Always been great to work with on our cars.

Da
Review №42

Toyota pro attempted to fix my center support bearing in my drive shaft. First time back on the freeway I noticed major vibrations and brought it back. They tried again and the vibrations got worse. I stopped at a driveline shop and they said my entire two piece driveshaft was completely out-of-fase. Toyota pro did not mark the factory orientation of my shaft before they took it out. No visible yellow paint marking original spline positionI returned and the boss man told me he has done this job many times and you dont mark anything. it not a Chevy my friend he said. I had to show him the toyota forum to prove his mistakes. They could not fix it after paying 400 dollars. I had to remove my driveline and pay another 375 dollars at sac driveline to have it completely rebuilt and balanced. Very shady vibes and nothing but lies from this place. Do not trust them. They will RIP you off and you will pay for more hassle than you ever deserved

Mi
Review №43

Reviewing Toyotapro is kind of a boring thing for me. Ive taken my 96 Tacoma there since I bought it over ten years ago for all service, including an engine replacement at 286,000 miles. I make an appointment, drop the truck off at the scheduled time, the excellent mechanics do the work I ask for, they carefully look over my truck to give me a heads upon things that look like they will need to be replaced in the future, I pay the price that they estimated or sometimes a bit less, then I take my truck home.Toyotapro doesnt nickel and dime me on extras. They dont have sales quotas so they dont try and get me to pay them them to fix things that aint broke. Sometimes Ive wanted them to replace parts that didnt need replacing yet and theyve advised against it, but went ahead with the work when I persisted. They even give me advice on services that they dont provide because they have a great base of knowledge and care about their customers and their vehicles. When Ive needed major repairs theyve advised me on the pros and cons of possible solutions then let me make my decision with no pressure.So this is a boring review only because there is nothing to complain about. Toyotapro is exactly what would result from me designing the auto repair shop that fills my needs.

Br
Review №44

Frank and Camilo are always super nice and professional. Ive never had a bad experience in 7 years of going to ToyotaPro. Its nice knowing youll get a quality job done without all the up-selling and markups you usually get at a dealership. Highly recommended.

Gr
Review №45

My Prius wouldn’t turn off and my trunk wouldn’t open and it was weird! I took it to Toyota Pro on my way from this happening and they knew exactly what the issue was. Since it was late in the day I left it there and walked home and got it the next day. Sure enough both issues were fixed and were separate issues. They got me back on the road in less than 24 hours!

Ja
Review №46

Very nice people

de
Review №47

Toyotapro was fast and true to their word. Went to Pep Boys just 14 months before to have new shocks, struts and tuned up rotors replaced on my Toyota Tacoma. The rotors began to shake when breaking and the over all ride was loose. Unknown to me one of my new rear shocks had busted at the weld and one raining day coming home from work on WHY 4 spun out and ended up facing the wrong to on coming cars. I had seen Toyotapro on my way home from time to time and stopped in. They said that it would take one day for all of the above and did it !! The ride is like if it was new and will go to these guys for now on :)

LJ
Review №48

The owner of this business was a friend of my friend. Friend needed wheel lock key for his 2003 Tacoma, amd was ready to buy it, when the owner happened to have a spare wheel lock key for his trick, and he just gave it to him. My friend did thousands of dollars in business with him in past, so he was just saying thanks for his business over the years. Its owners like him that retain cistomers because of random acts of kindeness like he did.

im
Review №49

These guys know what they are doing and are very fair and honest with you before doing any work.

mi
Review №50

The bast serves Professional got my work done the found the problem right away excellent tech thanks Toyotapro

Bu
Review №51

I have brought both of our Lexus (IS250 and GX470) to ToyotaPro on several occasions and we are always pleased with the work being done and the price, which is a lot less than the Lexus dealer.

Ju
Review №52

I have used Toyotapro for many years, and have occasionally diversified to other mechanics closer to home. When I have used other mechanics, some of the problems with the car are fixed, and others are not. With Toyotapro, all the issues are fixed. Toyotapro are the best, and I have learnt my lesson about using other mechanics. Frank and Camillo are incredibly knowledgeable, as well as being two of the nicest people you will come across. Dont even bother going anywhere else. For me, there is only Toyotapro now.

Al
Review №53

I have been going to Toyota Pro for years I always have a good expierence and trust they will do what is best for my car and me. I would recommend them.

He
Review №54

Toyota Property has done two jobs on our Lexus LS 430, which were excellent. They fixed problems which Concord Lexus could not fix.

Jo
Review №55

Love ToyotaPro! Great service! Dependable, and trustable!

cr
Review №56

Competent, efficient, honest, fair and friendly. I will take all my vehicles here from now on!

Ji
Review №57

They live up to their names. Good job, reasonable rates, very happy.

Mi
Review №58

My favorite spot!

Ch
Review №59

I like taking my Prius here since Im picky about mechanics and so far this place is a good choice!

Na
Review №60

Over priced

何亚
Review №61

The boss is very enthusiastic! In the time you need, I will help you solve the question right away!

Information
2 Photos
61 Comments
4.4 Rating
  • Address:1700 Concord Ave, Concord, CA 94520, United States
  • Site:http://toyotapro.com/
  • Phone:+1 925-671-2722
Categories
  • Auto repair shop
  • Auto tune up service
  • Mechanic
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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