user
ProSource of Columbus West
5225 Trabue Rd, Columbus, OH 43228, United States
Appearance
ProSource of Columbus West
Comments
An
Review №1

Jim and Lisa were fantastic to work with-they helped with a full kitchen remodel and flooring throughout. They were both incredibly patient and helpful, and we could not be happier with our remodel. We saved quite a lot by going through ProSource, and the process was very smooth. Highly recommend!

Ca
Review №2

Great experience working with Jim Brown at ProSource ! Our church needed help doing a stairway and hallway in our parsonage. Jim listened to what we wanted to do and gave us some options. He discussed the advantages of each option. We ended up deciding to redo the carpet on the stairs & hallway. He did an excellent job selecting a carpet that matched the texture and color that we had before. He then hooked us up with a good installer and the project looks great! I would highly recommend coming in and talking with ProSource if you have a special project!

Sy
Review №3

Adam always provides excellent customer service!

Mi
Review №4

Beautiful show room! Kim was so helpful

Ad
Review №5

We had made several trips to ProSource and worked with Jim Brown. Jim was extremely helpful thru out the process and very knowledgeable about their products. They have a very wide selection and would recommend anyone looking for flooring / tile / backsplashes / etc. to check them out.

ca
Review №6

Weve worked with Adam several times over the years, most recently to replace our stair runner and hallway. We thought we just wanted a simple solid color, but Adam helped us find a great printed pattern that gave us a perfect contrast while pulling out the color of our walls. The recommended installer was very talented & reasonably priced as well.

Da
Review №7

Its all in the name … Mitchell Patterson is a Pro at what he does and the Source you want to get things done. Mitchell is knowledgeable with an eye for detail, offering multiple options balanced with solutions so your vision does not get complicated of what you want to create. Enjoyable experience, quality service and follow through to the end.

Be
Review №8

Wanted to thank Mitchell Patterson for helping me out of a Bind on a tough Job Last night. I was going into an overnight install and our Tile guy quit on us last minute. i had none of the tile needed, with no idea what i was looking for. Mitchell was enlightening, direct and extremely helpful with the overall process and made my life a whole lot easier. Thank you!!!!!

bo
Review №9

Very professional. Wide selection of products with knowledgeable sales staff. Installers showed up on time and were clean and courteous. Finished product looks better than I could imagine. Thank you ProSource!

Mi
Review №10

We are looking at buying a fixer upper and stopped in to look at options of what we might be able to get. Reasonably priced kitchen cabinets, the best prices for quality wood products (we are trying to avoid made in China), the carpet selection was overwhelming, but we were able to narrow it down based on our budget. Great staff! Ask for Penny or Lloyd they were very helpful with selections and shared their knowledge resulting in saving us money. Thank you ProSource!

Me
Review №11

Im extremely impressed with the customer service I receive at ProSource. I am there frequently to select for my clients and its great when you walk in the door and you are greeted with a Hello How are you today?! The selection they offer is unbeatable as well. Highly recommend!

Ge
Review №12

I ordered my kitchen cabinets in the spring and they are great! Lisa is really talented- she designed the space exactly to how we needed it. It can be intimidating to remodel but she made it easy- and did all the work of figuring it out! I should have done this years ago. Ill be back for my basement. Lisa is a gem and the whole crew was professional and awesome. Were very happy.

Ch
Review №13

We built a house and bought all our flooring from ProSource. Don Ellis was extremely helpful and professional and made the process very easy. The showroom was very clean and organized in a manner where it was easy to find what you were looking for. You can find any price point of product you are looking for. I would highly recommend ProSource.

st
Review №14

Mitchell Patterson was so very helpful in selecting our carpet and tile for our large renovation. We couldn’t be more pleased with the outcome. Thank you for all of your hard work.

Ry
Review №15

My dad and I own a construction company and we love Pro Source Columbus!! The product is always exactly what we want and our customers are always happy! The prices and selection there are unbeatable. We work with Penne and she is fantastic and very friendly. I highly recommend them.

ch
Review №16

Great people, great experience, great service! Worked with them on a large kitchen/living room project. We will return to give them more business when we start our basement project!

Ju
Review №17

Worked with Jim and Lisa for our kitchen renovation and they were very helpful. Addressed all of the little details and were respectful of our budget. Both went above and beyond to make sure we had everything we needed within our time frame.

Er
Review №18

Loved my experience here. Helped me get hardwood replaced in kitchen/dining room and it looks great! Walked us through the process from start to finish.

LL
Review №19

Im privileged and proud to work with the most knowledgeable and passionate team in the Flooring and Cabinet industry. We consistently deliver on our promises because we value the relationships we have with our members and their clients and we love what we do! Thank you to all :-)

Be
Review №20

Don and ProSource has been a great company to work with for all of my flooring needs. They have quality products and a great sales/service team. I will definitely use them again.

Am
Review №21

Ive been using ProSource of Columbus for years. Kim Edwards is extremely professional and really cared for my needs. She completely changed my home and her design skills are outstanding. All of the staff were extremely upbeat and welcoming.

Tr
Review №22

Kim Edwards and Lisa Meyer are two of the best employees that ProSource has. Kim will always lead me in the right direction when it comes to flooring. I just tell her what I want, where I plan to use it and how much I am willing to spend. She gives me several options to choose from. Kim has never steered us wrong. Lisa helped us design a kitchen in a rental property. She spent several hours over multiple visit with us. We kept coming back making small tweaks and getting more measurements. I am so very excited to see this project when it is complete. If you want top notch customer service, we highly recomment Kim and Lisa!!!

Zo
Review №23

Our contractor recommended that we go to Prosource. We found great selections at prices better than we found anywhere else, and we looked everywhere else! We are still in the planning stages and Penny and Kim have been incredibly helpful.

Su
Review №24

Ive heard really good things about this company and their products. Ive seen an installation and it is beautiful. Id have no trouble recommending ProSource of Columbus to friends...

Be
Review №25

I was so impressed with ProSource. I love the selection and that you can walk in to a showroom and have one-on-one help. The prices and selection are unbeatable as well.

Em
Review №26

ProSource is my go-to stop for flooring, kitchen and bath! Everyone was very friendly and attentive to what I was looking for. Ask for Jim - hell take care of you!

Ch
Review №27

Mitchell Patterson was awesome to work with. I ordered tile for kitchen and baths on a remodel. He helped me find my selections and everything arrived right on time. I definitely will be using prosource Columbus in my future projects.

Da
Review №28

I find it very hard to believe that this place has a 4.9 rating .. I have given this place several opportunities, as a contractor, and have gotten nothing but either the run around or have been given the feeling that I am interrupting their lunch hour, or something.. I have done a ton of business with other prosources in other states, and never received the low quality of customer service as his one.. I do not recommend anyone using this place ...

Ed
Review №29

I would recommend Pro Source for anyone who wants expert advice and a great product. Very helpful and knowledgeable staff. Jim Brown was especially helpful.

Ly
Review №30

Thank you for a great experience. Jim and Don were most helpful, even though my project was miniscule in comparison to most . The selection is amazing and the prices are great. Next project we tackle will definitely include an order or two from ProSource.

je
Review №31

I have been dealing with ProSource of Columbus West for approx. 15 years. Have a great experience with them. Great pricing, wonderful staff.Very knowledgeable staff especially Adam.

Je
Review №32

The Kitchen and Bath dept are superb! Great attention to helping me choose and provide professional advice for the best results. Thank you! Jennifer G

Cr
Review №33

ProSource is a go to for all my projects. As a designer, the showroom is easy to use and the staff is friendly and knowledgeable. Their large selection of flooring, cabinets, counter tops, plumbing and expertise makes any small or large job a breeze.

De
Review №34

Went to Prosource as directed by the owner of our office suite to chose carpet for our new office space. Don Ellis was very friendly and made the experience quick which is important when setting up a new office. The Showroom was very organized and clean making it easy to shop for the carpet we needed

Sh
Review №35

Best company for your flooring needs. So many products to choose from. Great staff and very easy to work with. Would definitely recommend!

Je
Review №36

My husband and I had ProSource re-carpet our entire upstairs. They did a phenomenal job and were 100% respectful of our time and our home. I would recommend their services to my closest friends and family. Thanks, Jim!

Pa
Review №37

The people you have there are great with help you find exactly what your looking for. Kim Edwards is the one that helped me

Mo
Review №38

I would recommend ProSource to anyone for their flooring, kitchen and bath work! They have a beautiful showroom and a friendly, knowledgable staff. Jim helped me with all of my needs!

Co
Review №39

Excellent communication, great guidance, with a large selection to choose from. Karie Cox of Finely Home Staging recommended them and Im so glad she did!

Ch
Review №40

I have been working with the ProSource team in Cincinnati for many years . As an interior designer. I use them exclusively for all my projects, although I work with Troy or Brian for the most part, everyone is very willing and helpful when discussing my projects ! So very pleased with all their efforts !

Ro
Review №41

Adam helped us select our carpet and pad. The selection was broad and the service was excellent. We will use ProSource for all our flooring needs in the future.

Te
Review №42

Amazing!! Great representative, Jim Brown. Excited about the great products for remodeling!

Na
Review №43

Great selection. Helpful and knowledgable sales staff. Recommend for all your tile & flooring projects.

Em
Review №44

Lisa was very helpful when working with her on a clients kitchen & bathroom. She is very knowledgeable and knows creative ways to use a specific space!

Cy
Review №45

I worked with Don Ellis to purchase Marmoleum for our kitchen floor. He was knowledgeable, dependable, friendly, and prompt. Id highly recommend him and ProSource!

Al
Review №46

Pro Source and specifically Don Ellis are so helpful and easy to work with that it makes my decorating clients very happy! Thank you for always answering my questions and being of service in a timely manner.

Ad
Review №47

Everyone I dealt with at ProSource was helpful and professional. Also, they met a competitors price on a new countertop!

Ja
Review №48

This has been the best experience for flooring! They have a great selection of hardwood. The best weve found in the Columbus area. Penne helped us with her knowledge of prouducts. We couldnt be happier with our floor!

Ja
Review №49

I have done business for 20 years with ProSource Columbus Ohio the service has been fast and friendly. Large selection of products as well as pricing that beats the competition. I do send all my clients in to purchase.

Sh
Review №50

100% professional..... Love my flooring Sherman installed.... I highly RECOMMEND them!! Wonderful staff!!!

Ll
Review №51

Great selections, installers, and service! Ive done my own home and many for others.

He
Review №52

Great place to work with. nice selection. will definitely be back for more!

No
Review №53

Excellent service, widest selection of flooring in Columbus, fastest turn around Ive experienced. Will definitely be returning here!

Da
Review №54

Been working with Kim for years and have absolutely loved our relationship and her attention to my business.

Ji
Review №55

Great experience. bought and had quartz counter tops installed, fit and look great.

Ja
Review №56

Great selection and competitive prices. Ill be sure to recommend them to anyone I know

Ke
Review №57

They do a great job for the company I work for - will definitely consider them for our bed-n-breakfast!

ro
Review №58

Don Ellis is very product knowledgeable, the show room has everything you could imagine, the whole staff was great from start to finish

Pa
Review №59

Incredibly helpful and knowledgeable staff. Kim is my go-to person to ensure a successful project.

Sa
Review №60

Do not go to this business!!!! They suggested a tile installer to us. We scheduled him to install at our house and he did not show up. We rescheduled with him on May 03 for this morning--- June 06---- And again he just cancelled . Said he was backed up. Twice we took time off work and twice he does not show and did not give us a notice. Pro source said they are not responsible. Then I say why in the heck do you recommend Him for work ???? I will never spend another penny with this company. I advise you to stay away.

Ro
Review №61

Always have great service when ordering or picking materails up.Have known Don Ellis for years and is always very helpful.

Ta
Review №62

I have worked with Prosource in the Columbus market since moving here 2 years ago. I also used the Prosource in Connecticut when my business was there. I love all the prosource reps in the Columbus showroom. They go out of the way to help, source product that is not available elsewhere and always have great follow-up. Kim is my rep and she is always professional, funny and a great resource. Highly recommend!

Ji
Review №63

Great place for remodeling flooring, or kitchen and bath!

Jo
Review №64

Don was so much help. He knew what I needed and his suggestions were spot on!

Mi
Review №65

Great staff to work with; very professional, friendly, and always a pleasure doing business with.

Br
Review №66

Don is one of the most knowledgeable reps that I see, his history in the industry is priceless

Je
Review №67

Excellent service, and has everything you need! Definitely worth someones time!

Ke
Review №68

In my search for new kitchen cabinets, I was a walk-in to Prosource of Columbus. Im so glad I found the place! I ended up working with Don and Lisa to design my kitchen remodel and just placed an order for new cabinets. I will definitely be back for a new countertop, hardware and sink very soon. Lisas skills as a designer are excellent - not only is she professional, she knows her suppliers and the options available and she listens to the customers wishes and wants. Prosource has been so easy to work with! Its so hard to find good customer service these days and the entire staff at Prosource is excellent!

Ri
Review №69

Great selection and very helpful salespeople.

Ke
Review №70

Highly recommend ProSource, very professional staff and great flooring choices!!

Je
Review №71

Great service and very friendly. Building a new home and was told by my contractor that he goes through ProSource and I was very excited to work with all of the associates again!!!!

Kl
Review №72

Went to see and visit places a contrator that I hired uses. Since he uses Prosource of Columbus West, we visited. We were greeted and offered help by Penne, who seems very knowledgeable about the products sold to and used by their contractor members. (She took the time to explain that it was a membership place used by contractors .) I thought the prices were good compared to others I had seen while doing some research on my own. I was pleasantly surprised by Pennes customer service, since we visited several places and were not treated nearly as well. She was able to answer any questions I had with her knowledge and respect.

Al
Review №73

Great showroom and helpful, reliable staff specifically Don Ellis!

Ka
Review №74

Ive been using ProSource Columbus for a few projects and know I will use them for many more! My account manager always gets me the info I need and couldnt be more helpful.

Ke
Review №75

We buy our indestructible showroom carpet from these guys. Love that stuff!!

Je
Review №76

Friendly Service and a huge selection!

Ri
Review №77

ProSource is my primary resource for carpet.

Da
Review №78

Great customer service and on time delivery!

Ma
Review №79

Pene was amazing ! Great service

Je
Review №80

Good people and great showroom.

Ch
Review №81

Great Staff! Huge selection of cabinets and flooring!

ke
Review №82

Excellent service! Great showroom, endless choices!!!!

Do
Review №83

Best flooring selection in the business !

Ch
Review №84

Always helpful and great pricing.

Ed
Review №85

In 3 years of doing business Ive yet to have a problem or bad experience and I also truly believe they have the best products in town . I absolutely love ProSource

La
Review №86

Great selection of flooring.

Ed
Review №87

Great bunch to work with.

am
Review №88

Best place for flooring in Columbus!!

Aa
Review №89

The only place for flooring in Columbus.

Information
31 Photos
89 Comments
4.9 Rating
  • Address:5225 Trabue Rd, Columbus, OH 43228, United States
  • Site:https://prosourcewholesale.com/showrooms/oh-prosource-of-columbus-west
  • Phone:+1 614-300-5601
Categories
  • Cabinet store
  • Flooring store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–12PM
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Similar organizations