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Fix Auto Columbus
5885 Chantry Dr, Columbus, OH 43232, United States
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Fix Auto Columbus
Comments
Ka
Review №1

Excellent service. Vehicle was damaged from front right hit. Their communication was flawless- I appreciate the steps along the fixing process. Their insurance suggested Fix Auto. I always go to Lincoln for repairs, but reading the reviews and certificates achieved, I decided to go to Fix Auto. They detailed my (dirty) car inside and out and it was much better than when I left it there. Very impressed and happy. I will definitely return. Seriously- I’m impressed and very happy overall. Thanks Fix Auto!

mb
Review №2

After trying to get a number of auto body repair shops to replace my 2007 Cadillac Escalade EXT rear quarter-panels (both sides) without success, I went to Fix Auto Columbus. Chris talked me through the correct repair process and immediately agreed to repair my truck. They went above and beyond my expectations and stayed well within my budget. They showed me the old, damaged quarter panels, explained why they failed and also explained their replacement/painting process. The repairs and the paint were perfect. I am more than pleased. I highly recommend this body shop. Thanks, Fix Auto Columbus. Great Job!

Ra
Review №3

Very professional organization. The facility is very clean and well organized. The estimator was knowledgeable and provided an estimate within 5 minutes which was half of what I was quoted from another collision center. Overall great user experience!

Br
Review №4

I unfortunately was rear ended and their insurance sent me here. I’m super happy with the process from start to finish! They did a great job fixing it. As good as new! They detailed it as well, so not only is it fixed, but nice and clean as well. The staff is also super friendly! Definitely recommend!

Ha
Review №5

Fix Auto was very friendly and professional with fixing my car. They detailed it afterwards and it was nice to get my car back shiny and damage free. Highly recommended!

Ch
Review №6

Fix Auto does an abundance of Insurance Claims.Geico sent me there to fix my Jeep.I was leery to aloud them to repair my Jeep,because the estimates I had received muchhigher then what Fix Auto charged.From delivery to completion was aboveExpectations. My Jeep was completeted3 days ahead of schedule, and when I pickedit up, it was Washed and Detailed, vacuumed,and look like a Brand New Vechicle.I’m a Hundred Percent Happy with Service andPerformance and Quality for what they did for me.Highly Recommended!!Thanks Fix Auto!!!!!!!!!!!

St
Review №7

The staff here is amazing and super friendly!!! Chris and Lisa kept me informed. My car was finished ahead of schedule. I highly recommend Fix Auto you wont regret doing business with them. i forgot to mention... MY CAR LOOKED SOOOO GOOD!!!

Ol
Review №8

Had to get my car worked on here after someone backed into my car. The whole experience was easy and they were very professional. Made the whole process a breeze. They also did a good job on my car. Would definitely recommend if you need work done to your car that this is the place to go.

Ke
Review №9

I am writing this review stranded on the side of the road a few blocks from where I picked my car up after them having it for over a week at which is outrageous!I am not sure if they have driven all of the gas out of the car or something is now wrong with my vehicle.I’ve immediately noticed my parking sensors warning light and sound going off when getting into the vehicle so that was not correct.My alignment is 15 degrees off pulling to the right (which is completely obvious to anyone with eyes)My intention was to leave an amazing review for this place as I grabbed my keys to depart but there is NO WAY ON EARTH any positivity can be extracted from this situation at all!There is nothing more embarrassing than being stuck on the side of the road in a Mercedes attempting to put gas in the car as if I was negligent enough to run out of gas!I have completely missed a 5:30pm appointment that will cost me money due to this situation!I really can’t believe this!

Do
Review №10

They were excellent and so nice and professional. Never experienced anything bad with them. They definitely care about the customers. Cant say enough about them. Thank you 😊

Je
Review №11

Chris was great to work with. Outstanding customer service

Ja
Review №12

Excellent work very professional. My car was ready two days earlier than projected. I would definitely go here for auto body repair again.

Lo
Review №13

The entire staff was extremely hospitable and knowledgeable. Chris is a very down to earth man that is trustworthy. I love this shop! Great experience and phenomenal work.

Yo
Review №14

This shop did an excellent job on my car. I would definitely go back when I need them. I’m going to highly recommend fix it auto to my friends. The owner Chris is an awesome guy and very easy to talk to . I dealt with Lisa when I picked up my car, very pleasant to talk to as well. The shop is very clean and that’s something you don’t see too often an auto body shop very professional. There’s just too many good things to say and it’s never enough I’m just very happy how my car we turned out. Thank you fix it auto. 😊

Fr
Review №15

Fix Auto Body did a great job to fix my fender, bumper and car door! They cleaned it up and it really shines. Thanks so much!!

Mi
Review №16

Fix Auto is the best Body shop Ive run across. The staff is very friendly & professional! The location of Fix Auto is very Clean! Your vehicle stays indoors from start to finish! They went above & beyond fixing my car !! Thank you Chris & your Staff! I highly recommend taking you car here!! Thank you again Fix Auto!!

Si
Review №17

Great customer service. Lisa was very caring.

De
Review №18

I got in a accident and this is where the persons insurances recommended I go.The were fast, professional and the work on my car made it look brand new. I would definitely take my car here again in the future for any issues!

Ca
Review №19

I have never received the genuine care from any automotive or repair place ever. They went above and beyond and were super nice, kind, explained things well, paid close attention to the details, and genuinely wanted to make sure you get the best for the money you spend. My car was crashed into and they made it look like brand new and made sure to get me a inside door handle because they had mentioned it to me originally and knew how excited I was.Definitely would HIGHLY recommend them to anyone in need or needs work done!!

Ke
Review №20

Very happy with their services nobody wanted to work on my classic car. They said bring it in took care of all my issues and had my car detailed. Customer for life thanks guys.

kr
Review №21

My husband’s car was hit by a deer, our insurance company sent us to Fix Auto. We had an incredible experience! They finished our car early and our car looks great! They went above and beyond by vacuuming the inside and washing the outside. They communicated incredibly well with us through out the entire process!

Jo
Review №22

Best place in town hands down. They took care of me and my baby with great pride. They staff is amazing and super friendly. The work they do is phenomenal. They went the extra miles and did a clean inside and out.Thanks guys for all your hard work and dedication. Definitely will have further work done here if needed.

Ka
Review №23

Everyone here is so nice and easy to work with I was very happy with the repairs on my car would definitely recommend

Ad
Review №24

Awesome job went on had it repaired from and accident when all done they detailed the whole car inside and out even my rims look like it was just off the factory

Cl
Review №25

These guys exceeded my expectations. Thanks for everything!

Je
Review №26

Highly recommend this facility!They kept me informed through the entire process and the entire staff was friendly and knowledgeable. And my car looked just like it did before the accident and they shined it up for me.Excellent service and work!

Da
Review №27

Fix It was recommended by my insurance to fix damage the passenger side of my car. An unknown drive scraped down the side of my car doing significant damage. The repairs made were spectacular. They matched the pearl finish. The replaced damaged trim and repaid both doors. Their service was very professional, from the initial meet to the very end. They kept me informed as to the progress via text messages to save me calling.I would highly recommend Fix It to anyone needing professional car services.D. Corrigan

Is
Review №28

Very friendly and professional. Kept in contact with me during the duration of the work.

Is
Review №29

The repair went well, and when there was an unexpected sensor issue they replaced it for free. Good shop, will go to again in the future.

Br
Review №30

Had the work done very quickly excellent job

Gr
Review №31

Excellent job on my car. Friendly staff, who explained the whole process, with regular txt updates. Highly recommend!

Ki
Review №32

They did an excellent job on my car and the employees had great customer service.

Jo
Review №33

Great people great work my Lincoln looks great

Mo
Review №34

Staff was friendly and professional and provided prompt service, which is greatly appreciated.

Ta
Review №35

This place is amazing! Great and friendly staff!Had a minor car accident and picked them because they were in my insurance’s network. I took my car in on a Monday and got it back that Friday. They even cleaned inside and outside of my car and replaced another minor issue free of charge. I highly recommend this place!!!

Jo
Review №36

They guys are absolutely wonderful. They are extremely professional,patient,reliable and trustworthy. Ive never had any issues.I owe you guys for being thete for my car needs. And all thanks to you my window works again.Thank you guys so much

Ma
Review №37

Excellent work and on time.

Ma
Review №38

Very easy to work with!

Sh
Review №39

I have never had an experience like I had with this company!. They were so professional and friendly I was over joyed when they called me when my car was ready. That when I got there I hugged ms. Lisa. And chris! Thanks so much for taking care if my car and being a company that I could trust and being honest.... have a Merlry Christmas and Happy new year!. Ms. Shirley Jones-Adams

Je
Review №40

Very pleased

Au
Review №41

Top notch body shop.

Jo
Review №42

Best shop in Columbus for sure!!!!

Information
41 Photos
42 Comments
4.6 Rating
  • Address:5885 Chantry Dr, Columbus, OH 43232, United States
  • Site:https://fixautousa.com/location/columbus/
  • Phone:+1 614-845-8337
Categories
  • Auto body shop
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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