Everyone working at Columbia Hearing Center are fantastic! They communicate well and are so kind and pleasant. No matter how long it has taken for Nathan or Jason to get my cell phone app set up to bluetooth my hearing aids and anything else Ive needed as someone who is technologically challenged, theyve resolved the issue for me.When entering the office, Katie is the first person you see. She has a great personality and is always quick to smile. Katie, Nathan and Jason are very knowledgeable too. I have recommended Columbia Hearing to several people already.
Nathan explained all his findings in detail. No rushing, answered all of my questions very patiently. I left with hearing aids in place and could hear the turning signal on my car for the first time! Also the aids are very comfortable and hardly visible.
From the phone call to set up an appointment until my most recent fitting my experience there has been excellent!! They answered questions, worked with my insurance company and made sure the aids I got worked for me. I would highly recommend Jason, Nathan and Katie with complete confidence that you too will have a very professional experience.
I am away from home on business and forgot my hearing aid charger. I called and a very helpful young lady told me they could loan me a charger. I was able to continue without buying a charger. Very good experience.
I have had nothing but great experiences at Columbia hearing. The staff are always so very helpful and polite. I recommend them to anyone. If you have a problem they work it out for you and exlplain things so you can understand. Always so very helpful.
I live 85 miles from Columbia and choose because of service gave to my father in law and he didnt buy from. Great people great service. Gary
Provided excellent professional service. A friendly welcome by Katie (the receptionist and their office support) and Jason (the audiologist) thoroughly explained the testing procedures and results. A five star organization.
The service and attention was beyond expectations. As a senior citizen, this is more than appreciated. Also, sell a great product.
Nathan Northup provided me with an excellent hearing assessment at Columbia Hearing Center. All my questions were answered. He gave a very thorough examination of each ear and then provided me with a pair of loaner hearing aids for me to wear for a week long period. His assessment has more than provided me with the necessary tools to make the best decision when I return next week for purchasing my next set of hearing aids. Katy, the superb as always, receptionist is simply the best. She provides patients with warmth and genuine compassion. Thank you, both.
Jason provided excellent information in an understandable way. Much better than other practitioners I have recently seen. I recommend him highly. Thank you
The doctors had patience and were very professional!! Highly recommend if hearing aids are needed that you schedule an appointment with them today!! Thank you
Great, friendly staff who are caring and very thorough! Ive never had better service from hearing professionals!!
Great, professional service by staff. Responsive and provided fair price for work performed on damaged hearing aid. Very satisfied!
Columbia hearing centers staff is amazing!
They were professional, polite, and had very little wait time. A very good experience!
I have only the highest praise for Columbia Hearing. The staff is beyond friendly. They treat you like family and Katie knows everyone’s name. No qualms about going there during the pandemic as they have all precautions in place. Great job and hats off to Jason, Nathan and a Katie. Bless you.
I was in and out in less than 30 minutes. I was getting an ear mold for custom fitted earplugs. It was actually relaxing and felt good. I would do it every week...hahaha
I give them 5 stars they were nice and polite and courteous and they do good work. I also really enjoyed the conversations we had as the tech was doing his job and I was in-and-out in less than 30 minutes.
Very professional, comprehensive examination. Definitely helped me understand what is going on with my hearing. Thank you!
My experience with Columbia Hearing Center is always positive. The staff is always friendly and happy and the service is professional.
They are very knowledgeable of the products they use. It is a very friendly places, as soon as you walk in the front door, they take care of you! Highly recommend them!!
From the initial hearing evaluation right through to the optional fitting for custom ear molds everyone there has been cheerful, helpful and friendly. They have made suggestions for convenient innovations that allow my hearing aids to work seamlessly with my phone. They worked within my timeline to allow me to get the funding I needed to buy the pair that I want, since I dont have hearing insurance.Whether in person or by phone or email their responses to my needs are always courteous and prompt. I would recommend Columbia Hearing Center to anyone seeking help for a hearing loss.
Replaced receiver in one day. Great service
Didnt know that an appointment was required
This place has great staff. They do a wonderful job
I have been going to Columbia Hearing Center for many years and have always felt that I was getting personalized service. Nathan and Jason are sensitive to your hearing needs and always try to find the best solution for you. Katie, the receptionist, the terrific. She treats you like you have been her best friend forever, and is always a welcoming voice either on the phone or when you walk into the office. I moved to Florida recently, but I came back to Columbia to visit. I had new hearing aids that I purchased when in Florida, but I needed some supplies. Columbia Hearing had them in stock and I was able to get in the same day I called. Thank you, Nathan, Jason, and Katie for years of great service.
This is a great office! The staff was very friendly and put me at ease. I feel that I received a professional and thorough hearing exam and was pleased with the entire experience.
Columbia Hearing Center is a model health provider. It is a three person office, low key and very patient/client centered. It seems like they make special efforts to make people feel welcome, but I think that is simply the way they do business. I would highly recommend CHC to everyone.
I have been working with Jason, Nate and Katie for a few years now. They are always helpful, kind, professional and willing to help find solutions that will work for you. I would not hesitate to recommend Columbia Hearing and Jason, Nate & Katie to anyone to take care of all of your hearing needs. They go above and beyond to take care of their clients! Thank you all for all you do!!
You will not find a better quality of service than Columbia Hearing Center, they are friendly, yet very professional, responsive and knowledgeable about the hearing aids industry. I am more than pleased with the quality of service they provided me every time. I highly recommend Columbia Hearing Center for everyone.
Absolutely the best there is. These guys know what they are doing.They are very compassionate and really care about the welfare oftheir clients. I have been a client since they started and was a client ofNathans father for years before that.
Great service! Timely, responsive. Highly recommended.
Great customer service. They provided a diagnosis for a hearing aid problem. The fix they offered saved me money. Ive recommended them to friends needing hearing aids. I recently went back for a more complete hearing test and hearing aid adjustment. They were professional and easy to work with. I will keep coming back to them. I trust them.
As always great service. It is always a pleasure to do business with good people.
First of all, do not procrastinate if you have bad hearing. The technology is so amazing now that I regret not going sooner. I can go to the movies again, have conversations in large crowds, hear everyone in a crowded restaurant, etc. Oh yeah – music is awesome too! The staff was awesome as well. Very caring, understanding, helpful.
I have had my hearing aids from Columbia Hearing Center for 4 years and I could not ask for more. The customer service is exceptional. The staff is patient and very helpful. They take the time to address my situation. I never feel like they are rushing me.
Super friendly and very informative
Nathan and Jason are excellent and very caring audiologists with a very strong customer service ethic, as has Katie, the office manager. They are always easily accessible for any questions. I highly recommend Columbia Hearing Center.
Very professional and easy to work with.
After a thorough examination and explanation I was loaned a corrected pair of hearing aids to try for a week. Next week Ill try another higher end pair so I can hear the difference. What a great way to purchase a product! Highly recommended.
Jason, Nathan, and Kate are wonderful! Their expertise and customer service are the best. Jason and Nathan demonstrate considerable knowledge of audiology and fitting hearing aids. Their strength is patience with their clients. Columbia Hearing Center offers a wide variety of hearing aids and accessories. There is no better Audiology service in Columbia, MO.James P Brillhart MD
Wonderful people at Columbia Hearing Center !! They make you feel right at home and always understand your concerns and issues. i have been going there for many years, and my brother has gone there as well.. we get a friendly well informed conversation and expert hearing test and care . I would recommend to anyone needing a hearing aide or hearing testing. Great people !
The Tesla of Hearing, this little office has top technology, super-knowledgeable audiologists and a receptionist that exudes Disney-style service. The only negatives are that the store-front is hard to find and looks plain. Inside, however, you’ll find a gem. Lots of selection and appointments scheduled quickly with a generous time allocation. Experienced, caring practitioners make it a 5 star experience.
Great service and professionalism. 5 stars may be too few.
COLUMBIA HEARING CENTER offers highly trained and licensed hearing instrument specialists. These professionals provide state of the art testing, assessment and diagnosis of hearing loss and dispensing of the correct hearing aid/aids for your hearing deficit.You will never feel pressured to purchase and will be given ample opportunity to try out several types and major brands of hearing aids.Give them a call or stop by. I did and am highly pleased with the results.
So glad I chose Columbia Hearing Center! Nathan and Justin are knowledgeable and accommodating and want to make sure that I am happy with the quality of my hearing device. They answer any questions I ask and Im very impressed with their customer/work ethic. Im a client for life! My quality of life has improved greatly with my hearing aids.
I cannot say enough GREAT things about Columbia Hearing Center! I have been using hearing aids for almost three years. I have tried the services of two other companies in my area, but could not find the perfect fit for my hearing aids. Nathan and Jason at Columbia Hearing Center take the time to listen to MY communication needs. After three visits and adjustments, Im hearing better than I ever have! Nathan told me about a product he would like me to use to help me with my hearing aids and communication. The program is called LACE (Listening and Communication Enhancement). The program takes 30 minutes a day for 20 days, and I was able to complete each session using my personal computer at home. My boyfriend, Jerry, sat through each session with me and it was quite a learning experience for him. He was able to get a glimpse into what I hear sometimes! The LACE program gave me tips to help enhance my ability to hear in noisy situations and also helped me overcome my hesitation of telling others about my hearing loss and how they can help me better understand. I highly recommend the LACE program to anyone!!! Thanks again Nathan, Jason, and Katie for everything!!!
As one who often offers suggestions for improvements, I struggle to offer anything here. Appointments are easy to fit into my schedule and during the appointment I feel like I’m their most important customer. Could not be more happy with their support.
I went to Columbia Hearing Center because they were associated with my insurance. After my first appointment I was very pleased at how well they explained the settings and programs for my particular hearing aids. I had no idea there was so much to decide on. They explained the technology in a matter that was very easy to understand and helped me apply it to the different situations in my life. I found them very helpful and would recommend them to anyone seeking improve their hearing.
Very nice to talk with, but they prey on older citizens and charge a fortune. Would not advise going here. I have worn hearing airs thirty years and this is not where you want to purchase them.
I have to keep finding things wrong with my ears so I have an excuse to go back and visit these wonderful people! My hearing still sucks but I know they have done what they can! A great mix of competence and really good attitude. What more could you want?
Have been amazed at the level of welcome and knowledge. The receptionist Katie reflects so well on the easy open atmosphere. They are interested in listening and give me such valuable answers to my problems with my hearing aides and ringing in my ears. I love talking with them and Im never charged an extra dime. They even gave references and phone numbers for outside appointment with ENT office. They are should have an award for service like that!
Very polite and helpful staff. They worked extra hard to make sure I was satisfied. I am leaving the state for a new job and I am really sorry to leave them. However, they connected me with another center. Awesome people. Thanks Katie, Nathan and Jason!
Part 2 life after deathWith all of these contributions in play life for myself grandma and felt more and more like death had all but ran its course. Just not in the physical state yet. Loss of mind, thought processes, the ability to see, hear, and retain. Ponder the thought of losing all your senses so rapidly along with losing your mind. Can you feel the presence of darkness, the frustration, the longing to make sense of things, the desire to be heard, or need to feel understood? I have seen death closely and all to often. I’ve spent days praying death doesn’t get the upper hand and I to am soon forgotten. This unimaginable way of life has lingered amongst me and my grandma for years. I feel like I am drowning in water and no matter what I can’t tread water. A closer look reveals to me that I am not even trying and that I am okay with this diminishing behavior. . What does that mean, in my opinion tell you it felt like we were both dead to the world and each other.All that being said I am here to declare there is and can be life after death. What do I mean. Well thanks to the good people and programs available in Columbia I was able to find a few hidden angels, which not only changed life in a whole, but also help me and grandma to be recessitated after death. The assistance and care provided, from these angels came in many forms. Especially the adoration, love, care and compassion of the Doctors and staff of Columbia Hearing located here in Columbia, Missouri.
The staff are remarkable! Ive worn hearing aids for over 30 years - these guys are great! Nathan and Jason are an excellent team. They perform thorough testing and do an excellent job on ear molds and fitting aids. My ears are extremely narrow and they worked with me to get the look, sound and security I needed. I recommend them 100%Katie - frontline - is also amazing!
The staff is very knowledgeable and helpful. Testing is very thorough before it is decided if hearing aids are necessary and then as much time as necessary is spent to choose the right hearing aids and to make sure they are properly adjusted and fitted. I highly recommend Columbia Hearing Center.
This was my second time at Columbia Hearing Center. These people are amazingly friendly and knowledgeable. I would recommend them to anyone.
These folks are everything youd want to have: friendly, highly knowledgeable and competent, patient (important for elderly people like my mom), very responsive to problems, and they have gone above and beyond in quickly solving problems for my 89 year old mother who I care for (she damaged one hearing aid and lost another).What I didnt realize until I started writing this and looked at their web site is that they are family owned & operated - I like that. The offices are always neat, clean, and comfortable. They are not extravagant in furnishings and appointments and that keeps overhead low, and it seems that translates into lower costs. They have a small assortment of current magazines and newspapers, and a Keurig coffeemaker for customer use - with a good selection of coffees and teas, ceramic mugs, and real half-and-half (nice touch!! - I hate fake creamer!!)They do have very good brands and selections of hearing aids (my mom has Widex brand) including what appear to be state-of-the-art support equipment for testing hearing, examining ears, and fine-tuning hearing aids. They also take the time to fully understand patient needs, thoroughly discuss details and options, and answer all questions. In my experience, they look to solve the problem and fit the need rather than push the big-ticket hearing aids - they understand people have budgets and they also are great at follow up with calls and email too.I have no affiliation with Columbia Hearing Center other than my mom being a client (I found them in a web search). If you check my other reviews on Google, youll see that I always give highly detailed and thorough reviews - and I do not give high grades lightly.I call em as I see em, and these professionals have earned 5-stars from me!
I have needed hearing aids for years. I have visited various locations throughout Columbia. Columbia Hearing Center found me the right hearing aids and worked with me to make sure they worked well. They also worked with my employer to make sure that I had what I needed to be successful at work. Their customer service is by far the best of any company I worked with in Columbia. Thank you Columbia Hearing Center for all you have done and continue to do.Follow up...I posted my first review when I first got my hearing aids. Now, years later I still stand by my rating. The service is top notch. They care about their customers and stand by their products.
The staff are all extremely helpful and responsive. I had a problem with an ear drum for which I thought Id need to see the doctor and they saw me right away. Thye treated me and it cleared up right away -- without charge!
My elderly grandmother, who lives two hours away, was brought by ambulance to University Hospital in Columbia after a fall. She arrived with her hearing aids, but not her charger. I contacted Columbia Hearing Center to purchase batteries as a temporary solution until we could retrieve her charger. I was greeted at the door by a pleasant gentleman who not only had batteries for me, but took the time to show me how to remove the expensive chargeable batteries, provided a separate pouch to store the chargeable batteries and showed me how to install the temporary batteries and remove them until we could get her charger. Columbia Hearing Center provided exemplary customer service and genuine care during a stressful time. I highly recommend Columbia Hearing Center.
Hearing aids are about finding the best solution for me. That is what I got at Columbia Hearing. Very knowledgeable about the products available. Very courteous to me during solution finding.
This group consistenty surpasses our expectations! Prompt, knowledgeable, thorough, patient, friendly!
I rarely give 5* ratings. But the Columbia Hearing Center people deserve one. These folks are so knowledgeable, helpful, accommodating and just plain wonderful!
Ive been to alot of hearing aid places but have never received the outstanding service like i did with this place. They go about and beyond to help you. I am extremely great for what they do. Will only go to this place from now on.
The staff at Columbia hearing go above and beyond to help you with your hearing needs. Their goal is to fit you with the product that best fits your needs.If you have a hearing loss please give them first chance to help you. You will be glad you did.
If you need hearing aids this is the best place to go. I’ve worn hearing aids for over 40 years and the last 5 with COLUMBIA Hearing Center is the best fit and service I’ve ever had
Ive been going here four years, and they continue providing excellent care and service. A great place.
Very sweet professional folks genuine.reccommendation is a must.
I purchased my hearing aids through the Hearing Center a little over a year ago and have been nothing but pleased with the service and attention to my needs. Both Jason and Nathan take time to listen and understand any issues or concerns I am having related to hearing. I went to them after stopping at two other hearing aid providers where I was extremely frustrated. I thought I knew the brand I wanted when I went in but purchased a different brand after consulting with Nathan and Jason. I highly recommend visiting the Hearing Center if you need hearing assistance.
Very knowledgeable and super friendly staff..they do honestly want to help you
These folks know their trade. Theyre pleasant to work with and professional.
Got a total education on hearing aids and all the options were explained to me just fine.
Ive been dealing with these people for years. They are the best!
These guys have been so wonderful to me in helping me to try out different hearing aids and getting me to where I needed to be seen when I had an acute change in hearing. I can never thank them enough!
Columbia Hearing Center staff, Jason, Nathan, and Katie are stellar professionals, knowledgeable, helpful, and courteous!
Very knowledgeable and helpful people. Testing was very thorough also.
Very good customer service, very knowledgeable, very professional!
More help than you ask for, fantastic.
I have been dealing with Jason, Nathan and Katie for over 5 years... I have had options to do business with other hearing clinics in Columbia ..... but I never received anything close to the consideration and personal service that I have had with them.
Super people always there when I need them
Knowlediable friendly staff. Appointment same day I called. I will continue to go to them for all my hearing aid issues.
The staff is awesome!!
They staff is very professional and I would recommend them to anyone needing hearing aids.
Great people n awesome service!