I arrived at Office Depot tonight at 7:36pm just to see the store is supposed to close at 8:00pm but was not allowing customers in the store. This is very disappointing being that there were no posted hour changes and I use this company for my business needs. I am highly disappointed and dissatisfied.
Friendly staff. But they dont carry 24 volt DC power supplies
10/10 amazingly kind and helpful employees. They saved my butt one day when I broke the label maker at my job and I was able to grab the last one! AND IT WAS ON SALE!!
Ordered online paid for printer online. Went to store to pick up my order they cant give me my paid for order because the system is down . I got my papers to what I order and paid and they want give it to me.
The manager Dewayne is so welcoming he make you feel so at home greeted me and as I left he asked how my service was but was so passionate about it you could tel he LOVE what he does and I truly appreciate it ! It’s beautiful to see people kindness and outstanding customer service in retail! Thank you Dewayne may GOD bless you and 2021 is filled with pure happiness to you and your team!❤️
They are AMAZING 🙌🏽🙌🏽🙌🏽 Every. Single. Time. Definitely one of my go to places for office services and office supply needs!! You cant go wrong.
Customer service kn no existent in Office Depot. Printing service is super expensive! One 8.5 x 11 color print $2.50 of a pencil drawing plus tax it was $2.67. She asked if I wanted to round it off to $3.00-I said no it’s already way too expensas it is. Then the unhappy customer asked my for $.02 pennies. So I looked for the pennies and I didn’t have any. Then she asked do you need your pennies? I was like obviously for the next shopping experience, yes I do. She then got me my change back. It’s the day after thanksgiving and there are sales everywhere but Office Depot over charges exaggeratedly and fights to keep your pennies. People don’t be a patron at Office Depot. You’ll find far better service at UPs, FedEx, Walgreens and even Walmart.
My experience there was very good I could not find what I was looking for and Associates help me find exactly what I needed. Because I was about to walk out and check at another store so. They came through in the end. I appreciate the help thank you
I dont think its a good idea to claim that you have same day business cards if it can take 48 hours to do them. I emailed them my image that I wanted printed on same day business cards and waited to hear back from them. An hour and a half passed so I called the store and they said that they wont be able to get them done today. It was about 200 business cards, no complex design, and I sent the image hours before the 2 pm deadline for same day. I was about to just tell them never mind then, but they said that they could have them ready when the store opened. I was hesitant but it would be so much easier to just go on and get them since I needed them right away. Next day comes around and at 2pm that day they were STILL not ready. I waited about 30 more minutes and then they were ready. Didnt get any kind of discount other than the same day discount. The staff was very friendly, but they didnt really apologize for the wait for what was advertised as same day business cards. I suppose I should have read all of that fine print that was on the website, I just thought that if you had something in giant, red font youd be able to deliver. I did find some really cutely designed tape there though... good variety of products. If you are in a rush to get something done, I dont think you should come here for it. Otherwise pretty good store in regards to variety... havent shopped around for prices lately so I dont know how they compare to other places.
Dylan was attentive and thoughtful during my entire process.
I called Office Depot #2127 on Two Notch Rd by Walmart at 8:32 pm this evening, Saturday Sept. 7th. The gentleman answering the phone thanked me for calling Office Depot and asked what could he help me with. I said I was calling to find out if they offer laminating services. He said yes. Since that was all he said, I proceeded to ask him for an estimate on what it would cost to laminate a 2 x 4 poster. Then he said, let me put you through to the laminating dept. Wondering why he didnt just say that before I spilled my guts in detail about what I wanted, I waited as he rang the laminating department. And waited and waited and waited. In fact, I waited almost exactly 10 minutes. When Chatty Cathy answered the line I said, Oh, you answered. I was just about ready to hang up, I thought you forgot to answer the phone. No comment from the Laminating Lady. As a matter of fact, the line was silent for almost 15 seconds. Thats a long time for dead air on a phone call. She offered no apology for keeping me waiting, no reason that she had taken so long to pick up the line, not even one peep of an excuse.Guess which store I will not be visiting and spending my $100 at tomorrow. You guessed it. Store #2127 that I gave a 1 star rating too. At least somebody answered the phone during operating hours.
I must have looked befuddled trying to locate expandable folders. A nice employee asked if she could help me find something. She took me to their new location and explained the features of each. Thanks!
Had a excellent experience at the printing department...young lady Megan on two notch road took her time to assist me with a special print idea that I had. Thanks for the personal and professional service!
The staff was quick, helpful & patient.
Served me NO PURPOSE! Customer service is horrible! You are better off just buying a pack of paper. ... dont expect any computer knowledge. Not to mention the cashier is miserable..... not my idea of a technology store! Im better off going to Walmart!
Just needed some emails printed and they were fast and courteous and got me out of there in no time
Marcia in the copy center provides the best customer service Ive experienced in a WHILE!
Celena was an awesome employee. Very courteous & professional....keep her ! Thanks!
Their inventory is very limited, but their customer service is great.
Great store. Very clean period very good variety and pricing.
Very helpful staff, answered my question about there products I was concerned about and showed me where to find what I came in to buy! Thanks !!
Staff is always very alert to customers entering the store. Always very helpful
Very knowledgable staff... and fully staffed. Got in and out wirh my printer problem.
Great customer service, everyone was friendly and very helpful. Love shopping here.
Horrible customer service! They are rude and very unhelpful!! They also do a horrible job printing an item the way you desire it to be done. Would not recommend this location!
Dwayne Morgan is very helpful and knowledgeable.
Great & it had everything I needed.
Great sale for school supplies👍 But was a little expensive for regular priced items. Dwayne was very helpful and informative😆
The young lady in photo acted as if she wasnt knowledgeable of her job at all! She was not helpful and seemed as if she had zero interest in her customers. Not friendly... and brushed me off by telling me maybe I should just go to Staples.
Customer service is horrible, price matching they don’t acknowledge and give you a hard time. Not friendly at all, Would not recommend this store to my worst enemy! Management is terrible, except Ms. Marsha!
Very friendly. Great service.
I dont go to office depot often. But in this particular location the employees are helpful in navigating the strange layout.
The exact paper I needed was easily found.
The Service was fast and the employees were great!
Worse customer service ever. It is such a headache everytime I go into this business, and that is often. Print shop associate never know what they are talking about or just dont feel like helping period.
Very knowledgeable and great service.
Quick! Convenient! Product available!
This is my go to spot to use the self printing services. There is never a wait!
Usually have what you need, some times not at the lowest price, but if you need it, you need it.
Nicely organized and very clean.
Good helping team members.
Very quick and great customer service
Was there at 1:00 on first day of sale and most of the items werent even stocked!
Went to buy a desk that was on sale they had none in Stock and couldnt order one to ship to the store.
Very nice personnel.
Love the one cent sales
Limited selection and many items were overpriced.
Bought school supplies for donation to my church.
Dont go much but they have good customer service..
Pricey, but does have more niche items in the stationary department
Older store, but kept well. Staff have never been too friendly.
Customer service was mediocre at best.
Great place
Ok
Prices are very good
Good customer service
Great services!!
Service was great!!
Very friendly staff.