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M & M Automotive Services
286 Bear Creek Pike, Columbia, TN 38401, United States
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M & M Automotive Services

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Ma
Review №1

These folks will take good care of your vehicle.

Mi
Review №2

Quality service at a honest price...great place to take your vehicle for service

Q
Review №3

They dont answer the phone. At all. Is this place even a real business anymore? Zero stars.

Ke
Review №4

Brought car in for a gas leak on Monday, was told they would have it ready by the weekend. We even left a gas tank so they wouldnt have waste their own gas to check.Fast froward to Thursday and we call to get an update. They tell us that they meant to call us before hand, but there was no leak.Mind you this car was actually pouring gas anytime gas was put in. When we come to take the car and bring it to a decent shop they offer to take it to the gas station Tuesday to check the leak again.We immediately took it to Gateway Tire and they looked at it 10 minutes after we brought it over and within 30 seconds of looking at the parked car saw the MASSIVE LEAK.(attached image) This leak was visible by just bending over and looking at the tank under the car.TLDR: They are unprofessional, apparently inept, and wasted a week of my time Ill never get back.

Ro
Review №5

They replaced the engine in 2 cars with a used poor quality part. Car didnt run very long after replacing it. They also removed my air conditioner in one car. There was an employee who had a car like mine who needed work. Im wondering if they put the parts in that car, ended up getting rid of both cars because they wouldnt run.

su
Review №6

Great guys and great job.had a water pump replacement for a 04 dodge dakota. Ver friendly and affordable.

Do
Review №7

Rick and everyone at M & M Automotive are honest, trustworthy, and reasonable. Even though I moved an hour away, they are the only shop that I trust to do any work on my truck and I make the drive there for every oil change too. They get the job done in a timely manner and at a decent price. M & M Auto was recommended to me when I moved to Tennessee and I gladly recommended them to everyone I know.

Br
Review №8

They were very helpful and poliet. They kept me updated on any situations that arised. They stuck to their estimate they gave me. Just awesome people all around. Will be using them for future needs for sure.

Pa
Review №9

Great service & prices !!!

Da
Review №10

Went in to get a quote. Guy was extremely friendly just like last time I went. These guys are awesome.

An
Review №11

Friendly staff, knowledgeable and theyve never once in 17 years of being a customer have they ever treated me differently because Im a woman.

Sh
Review №12

Great staff, knowledgeable mechanics, office staff are great, if ya need your ride fixed I would say around hear this would be the place to take it.

Al
Review №13

I was very pleased with the service I received. They got me back on the road in a timely manner after breaking down and being from out of town.The charges were reasonable, and the staff was very pleasant.

Ro
Review №14

Will listen and not do any work you dont need. Rick explains everything you need to know. Reliable and dependable. Thank you,

Ja
Review №15

Very honest and reasonable priced, friendly and trustworthy. Have take all my vehicles here since it was recommended to me when we moved to the area and have passed that recommendation onto others.

Ki
Review №16

We were traveling home from Nashville & literally ran into the worst luck with our truck. These guys went over and beyond to help us out and get our vehicle fixed up and back on the road within 2 hours.. we would definitely without a doubt recommend them to anyone. Thank you so much!

Jo
Review №17

I would give them NO stars if it was possible!! I put my wife’s car in the shop after it being broken down for a year I spent 1400$ and I haven’t even had it for a week and it’s broken down again and back in the shop but a different one this time. I DO NOT RECOMMEND!

Jo
Review №18

M+M Automotive services is a very very honest shop. They do the job right. Price is very reasonable. Only place I take my vehicles.

Je
Review №19

These guys do anything you need done except for exhaust. But when I say anything I mean anything. And always at a great price. And when I feel they’re a little high, they’re willing to take a second look at it and usually adjust it. And they love their veterans. HOOAH!!!

De
Review №20

Took my car there to have an oil pan, timing belt, and water pump installed and they did a wonderful job. They are fast and efficient and gave us a very good price for what they did. The staff was very friendly and kept us up to date on what they were doing. Excellent service!!!

Je
Review №21

Personnel did not call me back with a estimate as I asked had requested so I did not take my vehicle to this facility its really too bad because they come recommended by some pretty good customers of theirs

Gr
Review №22

Needed extensive front end work on my 2014 Subaru Forester with 200k+ miles. Great service, called me with detailed estimate, ready on time, great price, no surprises.

Lo
Review №23

Helpful people, will take time to explain anything

Ca
Review №24

They are the only place I trust to diagnose and fix my car. They are awesome.

De
Review №25

First experience with M&M. This will be my go-to auto repair from now on. They repaired an air conditioning problem that Ive suffered with since owning my car. This is a shop I can trust.

Pa
Review №26

Great job replacing the wheel bearings. Very kind, courteous staff. They were willing to drive our truck across town for us if it was the transmission (which thankfully it was not). Would definitely go back!

Ki
Review №27

Good local place to get auto repairs done. They were very kind and explained all needed repairs and searched parts for best price. They worked extra hard to save us money.

He
Review №28

If you want you vehicle worked on and fix the right way, Then M & M Automotive is the place. I appreciate the sense of knowing that they stand behind their work! Thanks guys!

Jo
Review №29

Great people to do business with they shoot you straight

Ja
Review №30

M&M Automotive is a great place to take your vehicle for service. They are also honest and will tell you when you do or dont need to do something. They will help you save money by making sure you dont do unnecessary repairs . Take your vehicle to these guys, you wont be sorry.

Br
Review №31

Very good experience with this company. Honest and thorough.

Ch
Review №32

Called Wednesday about my truck. Said to bring it in on Friday. Had spark plug problems. Took it in and had her back going that evening without breaking a plug..excellent staff..great price for the work..thanks again guys..

Ka
Review №33

Our car broke down on our long drive to vacation and they worked us in, were honest and knowledgeable about what was wrong, and fixed it quickly and efficiently. Wonderful customer service and our car is driving perfectly! We are so thankful for this place.

Ad
Review №34

Great pricing for alignment on my BMW 535i. Followed the correct procedure and reset the steering angle sensor as well. Will continue to do business with M&M.

An
Review №35

They were straight forward and honest and only suggested needed repairs. Ill be taking my cars here for now on.

Ja
Review №36

I was traveling back home from being away for a few days when my control Arm completely broke and I lost control of my vehicle and ran off the road. After being on the side of the road for 4 hours finally got a tow to Stan McNabb which was absolutely the worst experience ever, extremely over priced and extremely rude and insensitive. After allowing them to diagnose my vehicle for 5 days, I had to pull teeth for some one to talk to me and answer my questions. Finally I called around and spoke to David from M&M Auto, extremely friendly and knowledgeable, best part honest. I was able to get the vehicle towed over, although didnt have an appt. and he didnt know me, he knew my vehicle was stranded and he empathized with my situation. David and Rick both reached out to me much sooner than the time suggested and did amazing work on my vehicle not only that but gave me a fair price I didnt mind paying that was 1100 cheaper than Stan McNabb Chevy dealer also with much better customer service. IF you are from out of town and you need a referral take it from a man of God that was in need and God lead me to M&M Auto. I am grateful and I Pray God Blesses your business with increase and prosperity. Thank you !!!!!

Do
Review №37

Had been told by Kia dealer my front brakes needed to be replaced. M&M checked & still has 50% of pad left...so thankful for their honesty...on top of that rotated my tires free...my future business will go to M & M. Thanks M & M !!!

Ch
Review №38

My car has been having alot of problems as of late and they are really helpful and allow me to know what needs to be done and get my approval and how much it will cost to get fixed before they work on my car. Would recommend coming if you use an older car model that is starting to have alot of problems.

ke
Review №39

Very good

Am
Review №40

Expensive and lied about the work that needed done. Wouldnt use my parts that were just purchased that day and their parts were 3x more! Ill never go again!

La
Review №41

Nobody likes having car problems. And nobody likes having car problems when you are not familiar enough with the area to know people who know people. So it was a shot in the dark that had me call M&M about the brakes on my car. I got in the next day, and when the work was going to take longer than Id expected, Mike offered to take me and my little daughter home (we only live about a mile away.)After the work was done, another problem came up (a leaky seal) and when I described the symptoms, he came to my house to get the car because he was concerned about it being safe to drive. Ive never experienced that level of service in my life.I cant tell you how nice it is, as a woman in such a male-dominated environment, to not be treated like a fool, an idiot, and not be talked down to based solely on my gender and the fact that I have a small child with me. Mike and his crew are fast, accurate, and I did not see a bit of padding added to my bill like Ive seen before at other places. The prices for the parts were well in line with what Id researched and labor costs were a lot lower than what I expected.

Al
Review №42

I have been using M&M over 14 years. I have always has great service at a reasonable price. I would recommend them to my Mom for service and repairs.

Bu
Review №43

Good place for auto repair. Reasonable prices and easy to deal with.

Jo
Review №44

Always great service and they very thorough.

Ka
Review №45

Awesome service & fast! I came in as a walk in for a flat tire and they figured out it was a nail, patched it up for cheap!! Will be back for sure!!!

Li
Review №46

I was towed here after my truck broke down on I-65 North bound on Saturday 9/29/18. I got a rental on Sunday so I could go home to Alabama. I did not hear from them Mon., Tue. finaly Wednesday Rick (owner) called. He said he cleared the codes and they have ran my truck multiple times to get it to simulate what happened when it stopped running and red light on the message center. Over and over different mechanics driving it as well as Rick. finally Rick decided to change out the thermostat9 even thou he had no supporting data to indicate that was the sole problem.Thursday Rick calked I can pick it up.I turned on the ignition and on the message center a check engine light.Oh No!I have a diagnostic thing called FIXD.I ran a scan, 9 different Major problems.RICK told me they were going to be closed Friday so get another rental and back home again.Monday, RICK called, he can not find the root of my problem. the check engine light on Friday was a 20 amp fuse blew, this fuse controlled power to these circuit sensors so it threw another check engine code. Now my truck has no codes and ready to take it home. RICK stated there is no charge for the thermostats, he did not get my truck fixed, so drive it if you have any problems he gave me his cell phone number. I drove it all the way to exit 14 and stopped to eat. When I started the truck a check engine light, FIXD used the same 9 warnings as before. The mechanics gave me 2, 20 amp fuses before I left, I pulled the fuse box but did not locate a burnt fuse. Ran a scan on the engine, no codes, no check engine light. Ì1 more hour to get home. The check engine light came on then off for the next 65 miles. I once again felt ok to drive. If it had been sensors it would have ran terribly and it did not.I stayed around M&Mas after hours on Monday, talking to Rick, owner operator of M&M.RICK was at the end of his rope trying to fix my problem. 3/4 tank of gas, I know they test drove my truck over & over. They even put some gas in it today to run it some more.I wrote a very different review before this one, bc I felt they did not care, but I found out Mr. RICK is a very understanding and compassionate man and busniess man. Getting my truck fixed was his goal, with all the high tech machinery he still was unable to make it 100% safe and repaired.This man is one unusual business man and employer. After talking for 2 full hours I left his office with a renewed since of honesty and about doing the right thing, not all about the money but about doing whats right.I shook his hand before I left and told Rick, I will be back one day and take you out for lunch. He smiled and said you do that. I will never forget this man or his employees. Some of the employees5 said on Monday, whats that Ford truck doing back here? They could not believe it was not fixed enough to take it back to Alabama.Again, I would trust my vehicle with Rick or any one of his employees. They care as if it belonged to them or their family.God bless you, Rick and the team of wrench turners @ M&M AUTO Repair Service. COLUMBIA, TN 38401See you all on my next visit to TN.❤

Ja
Review №47

They have always pleased me they do good work

Jo
Review №48

Straightforward, reasonable pricing and excellent customer service!!

Du
Review №49

Very intelligent, and helpful, reasonably priced, and quick service!

To
Review №50

I am new to the area. So i asked some people at work if they knew of a good auto shop in Columbia.I had heard good things about this shop. But now I am wondering. If people think this shop is a good shop how bad are the rest of the shops in the area. We dropped the my wifes truck of on a Monday morning. Told the guy be hind the counter what we needed them to look at. He said OK we will give you a call later and let you know how much it will cost. The rest of Monday goes by with out a call. So Tuesday morning I call twice and leave a voice message ask then to give me a call. Never got a call. So now I am getting mad because there was no return call to let us know pricing or when it would be done. So Wednesday we head over about 8am to just get the truck and take it some where else. But the had just pulled it in garage and had started lifting it in the air as I walked up. So I thought finally they will get it done.I went in to see how much it was going to cost. But the guy be hind the counter said he did not know yet. That he would let me know. So 5 hours later and I dont know the cost because I never got a call yet. So I called and he gave me the price. The price was a little higher than expected. But I thought owell at least their working on it finally. So I was told they call us in a few hours when it was done. Well to my surprise I dont get a call. So I call and left a voice message again. But they did not call before they closed. So I call again on Thursday morning to see if we can pick it up. I was told he is almost done with it. They will call me in a little bit. But would you believe its now 3pm and still no call. So I called and the guy said we can pick it up in about an hour. Really 4 full days they had her truck to replace a control arm and do an alignment. So uness you have the time to let your vehicle stay at their shop for days. I would avoid going to this shop.

C
Review №51

The only place I will take my cars.

Ro
Review №52

Best people to get it done

Da
Review №53

Excellent service and they stand behind their work. I would recommend them to all my friends.

Ma
Review №54

They didnt have what I was looking for.

Ja
Review №55

Great service!

Li
Review №56

Needed a check engine light looked at and they were too busy. 4 guys standing in the office and they put us off. Went down the road and had an answer in 5 min.

Information
100 Photos
56 Comments
4.5 Rating
  • Address:286 Bear Creek Pike, Columbia, TN 38401, United States
  • Site:https://mandmautocolumbia.com/?utm_source=Local%20GMB&utm_medium=local%20organic
  • Phone:+1 931-381-9073
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Oil change service
  • Small engine repair service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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