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Timbers Diversified
2710 Robinson St, Colorado Springs, CO 80904, United States
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Timbers Diversified
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Ta
Review №1

Always have top notch products, great prices, high value, super friendly and very determined to serve whoever they are work I get with! Highly recommend choosing your decking materials from Timbers Diversifided!

Na
Review №2

Great service and their price and quality can not be beaten.

je
Review №3

Our team at Island Construction Services, LLC. has been working with Timbers Diversified as our exclusive framing, decking and railing supplier for years. Always outstanding customer service and quality products! Timbers is the go to supplier for construction professionals.

Wi
Review №4

Very friendly, professional and knowledgeable staff. The owner Ron went above and beyond in researching a project for me. Would highly recommend Timbers Diversified. Bill Snowden

Je
Review №5

As the General manager for one of the leading deck builders here in Colorado Springs, I highly recommend Timbers Diversified as the best local family owned business in the Pikes Peak area for contractors who are looking to buy the best quality materials for their clients deck, pergola, roof cover, and outdoor living projects.The quality products they sell, they research and stand by. They have very close relationships with many reputable manufacturers. I then have the assurance, as a local contractor, to stand by these products and pass this on to our clients. They have helped out immensely when our clients have had a questions about materials or warranty.Timbers Diversified is a seasoned veteran in the lumber business.If you are looking to invest in our community and grow local businesses shop here. Because when we all invest in each other our local communities come out on top!

Ba
Review №6

I cannot speak highly enough about this company. Great team of people that are friendly and knowledgable. Spend a few minutes to learn about their experience in the building materials industry and it will be easy to confirm. I work in the industry and their focus on selling the professional contractor while offering displays and knowledge to those contractors customers is a great resource. If you build its worth seeing them for yourself.

De
Review №7

As a contractor serving my deck building clients, I am more than satisfied with the expert, excellent service I receive from Timbers Diversified Wood Products. The owners, drivers, and the in-yard stock men have all given Summit Builders Inc. great service as well as being super helpful with all of my questions and needs. I cannot recommend using Timbers Diversified more, they are the best!

Be
Review №8

Great staff, great products. Every time I am here they get me taken care of right away

JO
Review №9

We had hired a deck company that was a terrible mistake but thank god for the Timbers they have gone out of their way to help us. They are the nicest and caring people that anyone could work with. Thank you guys

Vi
Review №10

Not a great experience. Had to fight them to get pricing over the phone. Was told that I couldnt purchase fill in parts from them if the original project wasnt purchased through them. Who has ever heard of that?? Now I am going through a place down in Fountain. Its a few extra miles from me, but they are both less expensive and more convenient.

Ni
Review №11

I am a local general contractor and I have been working with Timbers for quite a few years now. I am not a large company but Ron, Kristy and there staff have always treated me and my clients like I was a big company. I get great customer service, knowledgeable staff and a small business attention to detail and satisfaction. I recommend Timbers to all my clients as well as friends and family.

ji
Review №12

I have been a contractor in the Colorado Springs area for many many years. I work in a variety of fields and when I am building a custom deck, pergola or installing outdoor lighting these are my guys. They are extremely helpful to me AND my clients, from the owners down to the yard guys. Based on my experience they are the best around!

Kr
Review №13

I am the owner of Timbers Diversified and just wanted to say that we are hardworking, honest people providing a needed service to our long-time customers. I hope that anyone reading these reviews will notice that the haters are not bold enough to use real names. Its too bad that this review format has become a bathroom wall, if you will, where folks can anonymously attack any business (whether they actually deal with them or not) if they dont get whatever it is they feel entitled to (or if they dont like the way you drive, etc). If you are a contractor looking for a home town lumber yard that offers consistent quality products at fair prices, I personally invite you to stop in, meet us and make your own decisions about whether or not we can be of service to you.

Al
Review №14

I am an employee of Timbers and out of all the companies I have worked for, I have never seen a company so willing to go the extra mile to take a care of a customer. Ron and Kristy (the owners) are amazing people to work for and I am very proud to call myself one of their employees !!

Ke
Review №15

We deeply appreciate Timbers Diversifieds exceptional customer service, expertise and willingness to go the extra mile when helping us support our clients! Ron, Kristy and the entire Timbers team embody the Can Do attitude that makes doing business in the Pikes Peak Region so worthwhile.Their in-depth understanding of the decking industry, compliance challenges and cutting-edge materials and technologies always allow us to offer the very best to each and every customer. I dont think you can find that elsewhere.Chris & I are proud to count the Timbers Team as an integral part of the ever-growing InnoRev family. Thanks Guys!

Ia
Review №16

I have to say that I like one stop shopping for my company DECKSRUS, Inc. and I found at Timbers Diversified Lumber I can purchase the majority of what I need for my Deck Company at reasonable prices. Besides the fact from the top down they have an awesome team to deal with from ordering to deliverys. Timbers is a family run business with a caring staff. The people at Timbers are the best. Thanks Timbers for all you do. Respectfully, Kevin & Karen McGee Owners and operators of DECKSRUS, Inc.

To
Review №17

Timbers Diversified has been one of our key partners for over a decade.We are selective in whom we do business with, as are they. Weve been pleased with their quality and service, they have always been honest and fair. I also know Ron and Kristy personally and am glad to call them friends.

Th
Review №18

I’ve been buying deck building materials from this company for many years. They have always gone out of their way to provide high quality materials and top notch customer service. In my opinion there is no other decking supplier in the springs.

La
Review №19

A wise man once told me that everyday you learn something new and last Friday I learned something about Timbers Diversified. Four years ago we had a home built and the builder used Fortress railing. At the time we built we decided not to install gates on the stairs. Jump forward to today and now we have twin two year old grandkids and need gates to contain them. Stopped by Timbers since it was close to my work. Started to tell them what I needed and was stopped with the question of; do you have an account with us. I said no. Told him that the builder built the deck and I had no clue where he purchased the materials from. Said I needed to add two gates and the wife wanted to add post lighting and different post caps. His response to me was we don’t do add ons. Wish I had a picture of the look on my face and I followed up with the only response I could muster, you have to be joking me. Walked out of the place just shaking my head.Went to a another vendor on Nevada and within 35 minutes of stopping had everything loaded and headed home. Total sale was $875. As a business owner if I had an employee turn down a sale they would not be working for me regardless if the sale was $10 or half a million. Very interesting business philosophy and one that will not stand the test of time.

Ja
Review №20

Worse customer service I have experienced and zero integrity or accountability. I called to pickup my wife’s lumber order (living a few blocks away and owning a pickup) I specifically asked Mike if there were boards over 20 feet because my truck can’t carry 20 feet. He said yes and there was a variety a board. After paying a $75 delivery charge the boards were delivered and the longest was 10 feet. It wasn’t even a 1/10th of a pickup load of material. I called and spoke to mike and he denied saying what he said. I kindly asked if they could take some accountability on the miscommunication and split the delivery charge with me, he handed the phone to the owner whom interrupted me several times and when I made the same request he replied” I can care less about you and your order, I can care less about you”! Never deal with these people for they don’t care about their customers or their reputation!!! Bottom line, I was very tactful and made a reasonable request and the owner was rude and repeatedly said he didnt care!!!**Update and response to owners reply**We called to inquire about picking them up in a pick up truck not to schedule delivery. So the owner response is incorrect. We are 2 blocks away and have multiple pick up trucks at the construction site and are picking material up daily. We were told twice that there were multiple 20 ft boards. In which case we agreed to have them delivered for the $75 2 blocks away. The complaint here is 1. the boards were 8ft and 10ft - 10 boards in total - easy pick up load. The delivery driver literally carried the load over on his shoulder and thought the delivery was an error due to how small the load was and; 2. these boards were cut without our permission as my invoice shows I purchased (2) 20ft boards and (6) 8ft boards, and they shorted me a 20ft board to boot. Very, very poor customer service.In total I spent over $2500 with this company solely on composite decking, but apparently that isnt enough of a spend for them to care about their customer. Even though we offered to split the cost as we felt this was about principal and what we felt was the right thing for the company to do. Not about the $37.50. It speaks volumes that the owner is more concerned about the $37.50 than keeping a happy customer who would have been a great referral source. I am ready to start building 4 plex and will be taking my business elsewhere as well as telling anyone I know to stay away from them.

To
Review №21

Timbers is my favorite company to work with when I am sourcing materials for my business. Fast, and friendly service where I always have felt like I have been given a great deal!

Al
Review №22

Good local business. they know abut they products.Is a pleasure to work with timbers.

Ma
Review №23

Fantastic group of people and very helpful/knowledgeable when it comes to decking, railing and building products

Do
Review №24

Rude

Da
Review №25

I searched and searched for good pricing on decking and even went to the large stores in Denver. These guys were the cheapest out of all them, there DuraLife brand was less that I could get Home Depot and Lowes store brand decking and is just beautiful and highly rated. I would encourage you to shop local and you will find that there pricing are cheaper than even the big box stores for HW and other lumber you may need to build your deck. Very helpful as well and will provide advise

Je
Review №26

Great selection and the people were very helpful

ds
Review №27

These folks are very helpful, friendly and professional people. Its been a pleasure working with them.

Wi
Review №28

Contractor freindly great people

Da
Review №29

Excellent service.

CO
Review №30

Very difficult to work with, took my business elsewhere!

Ch
Review №31

Ok

Information
66 Photos
31 Comments
4.4 Rating
  • Address:2710 Robinson St, Colorado Springs, CO 80904, United States
  • Site:http://timbersdiversified.com/
  • Phone:+1 719-633-3393
Categories
  • Building materials supplier
  • Building materials store
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30AM–4:30PM
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