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Toyota Colorado Springs Service Department
15 E Motor Way UNIT 100, Colorado Springs, CO 80905, United States
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Toyota Colorado Springs Service Department
Comments
Mo
Review №1

Jeremy and his team were so helpful getting my rav4 up and running quickly and efficiently! They even fixed my key for me while I was there, such great dudes! Thanks again!

Ja
Review №2

Everyone was very friendly and professional. I was able to start my appointment on time. They had my car ready to go in 30 minutes while I walked around to see other cars on their lot. It was a great experience overall.

Ap
Review №3

I took my vehicle in to get the Pikes Peak Package put on that was purchased when I got the car. It was an easy process because I had an appointment set up. I also got a ride home while I waited for the Package to be done, and got a ride back to the dealership a little before the work was finished! Everyone was super helpful and made sure everything was done right! Fantastic experience!

Ma
Review №4

Very professional kind and fast even with being short staffed! great job, also had a recall done and oil change. Very happy. Thank you guys.

Pa
Review №5

My appt was scheduled for 7:30 a.m. . My service advisor Randy Lee met with me, reviewed work to be done advised of wait time. I waited on site and could use wireless to work. Vehicle ready as advised. Process was easy and very happy with this company. Highly recommended. Thank you.

Ku
Review №6

Jordan was my service advisor and he did a fantastic job. I had a stressful morning with my battery being dead, having to find someone to jump start it, and calling half a dozen places who could replace it the same day. Every place I called was unable to help until I spoke with Jordan and Toyota of Colorado Springs. He told me to bring it right in and he would handle it. Within 20 min of driving in to Toyota I was on my way with a new battery. Plus, Jordan did some digging and discovered my battery was under warranty so it didnt cost me a penny. Had I taken it to Autozone or another repair shop I would have had to wait a day or so, plus it would have cost me an extra $200. Toyota of Colorado Springs is my go to place from now on. Jordan rocks!

Da
Review №7

Very disappointed in the service. I had a check engine light turn on and dropped my truck off at 8am. I heard nothing back so called at 12pm and they said they were still working on it but would call me an in hour. No call. I called back at 3pm and they said they just got an answer. 7 hours to plug the truck into a machine to read an error code? I don’t buy it.

Br
Review №8

This dealership is unprofessional and try’s to take advantage of customers. I brought my wife’s car in to check on a brake vibration. The service writer never introduced himself when I came in. Only stared at his iPad as he talked to me. Told me I had a recall on the vehicle( which was not true) and took my phone number and said he would call me when he knew of the problem. I was never notified by him. My wife was sent an email of the service which was over $1600.00 dollars in repairs. Pretty much everything in the braking system need to be replaced and an alignment was needed! The front brake pads and rotors were replaced a month prior and there is no abnormal wear on the tires or the car pulling to a side. I declined the service from them. Had the rear brake pads and rotors replaced and can you imagine the car is driving beautiful now! I will never return to this place again.

Ke
Review №9

I paid for a window tint package and they look terrific. The work was superb but the front desk staff for service is not very helpful and not very friendly either. All the other staff at this location seems to be friendly and nice but each time I have had an interaction with someone at the service desk they were not very friendly at all. Each person there buried their faces in their phone and refused to acknowledge my presence.

Do
Review №10

Dallas and Durango (pictured) gave excellent, fast friendly service-thank you :)

Sh
Review №11

Scott is amazing. Polite, honest tells you what you need and dont need. Thank you LHMiller Toyota.

Ja
Review №12

Got my Tint and maintenance done at this location. Everyone was so helpful and did a excellent job. Would recommend A++ thank you!

Jo
Review №13

Very quick service. Very friendly staff. Knowledgeable. I highly recommend getting your services done here.

Ne
Review №14

Randy did a great job letting me know about a few recalls that were available. Great job

Sh
Review №15

They found out the problem, called me and discussed it with me and they fixed it. They worked with me. They are an awesome crew of people and they guarantee there work. Theyre very professional and this is the only place we go cause they do the work right.

Ju
Review №16

I had an appointment. It took a bit for a service advisor to come out and greet me and check me in for my tire rotation. I was there for over an hour waiting to get my vehicle back. I know that the average time to do a rotation is 15min. But an hour seems kinda long for a simple tire rotation.

An
Review №17

I worked with Greg and he kept me informed and was honest, friendly and helpful.

Aw
Review №18

I drive 80 miles from Denver, checked in,after 2 hours of wasting my time waiting, I was only informed they ordered the wrong part .This costs me a lot of time, money,gas, and I could do some important things with this wasted resources. Then I requested a paper as proof they didnt do any work,before I could go.Else they had no issue just asking me to go to another dealership near me .This is not fair at all

Ga
Review №19

Great location. Despite being behind they got me through quickly for my scheduled 20,000 service appointment

Mt
Review №20

Outstanding service and care from Scott. Thankful for a quick check in, quality work and prompt pick up time.

Jo
Review №21

It was a very good experience ! Friendly and helpful and got the job done !😀

DJ
Review №22

Good on the service. I have been to this location twice now, and every time I go here the customer service is either rude or short with their customers. First time my wife went and she straight out told me that we will not be going to this Toyota ever again. Well a re-call came up for our Tacoma. So this time, I was going to go there and see for myself. Same thing, showed up the evening a day early to drop off the car for it can be first to be seen or whatever. I get inside, someone asked for my info, and I gave it to them, now I am waiting. Someone else asks me now for the same info, I stated I already have given it to someone else, and that pointed to the other gentleman. He said well he’s not doing anything, do you have an appointment? It’s not going to get done today… it’s 415pm. I told the man, that my appointment is for tomorrow, I have a recall. So another man, a much friendlier person, pulled me over and actually took down my info. Just terrible customer service, a few bad apples can really bring down the company

Su
Review №23

Jordan Lindelow was extremely attentive, thoroughly checked everything based on my observations, courteous and concerned. Gone are the days when womens opinions about car problems were patronizingly dismissed - at least this seems to be true at Larry Miller Toyota, Motor City, Colorado Springs!

Ti
Review №24

Great work by Tony in service for covering my oil change when the parts department did not have the warranty part. He made up for the inconvenience as I had already dropped off my car.

An
Review №25

There was some lack of clarity in what needed to be done. Despite that, the services provided were appropriate and satisfactory.

Dw
Review №26

I liked the service. However I didnt like the text for other services I felt unsure and worried I would get a big bill I didnt expect.

Br
Review №27

Brad is an excellent customer service manager. Takes care of you car or truck issues. Friendly, goes out of his way and listens. I will be there again for my car services.

Mi
Review №28

Love these guys, so quick and so nice. Their Customer Service is all 10s in my book.

Do
Review №29

Great customer service. Routine service work was done quickly.

Je
Review №30

I would recommend Larry Miller Toyota Service Department to all. Working with Randy was great!

Sh
Review №31

Bought a used truck from them. Best service Ive ever gotten from a dealership. Starting with the salesmen to the service department. Everone was help full. Made sure the truck was to my standards. Thank you.

Cr
Review №32

If I could give no stars I would. How do you diagnose a problem that’s not even there l. They said I needed brake pads for front and rear. Took the car elsewhere and the front brake bars have 3/4 th life still . Uhm somebody lied

Co
Review №33

Originally bought my Toyota in November of 2018. The service I got while buying my car was phenomenal Regardless of me only looking for A simple commuter vehicle. Over 30000 miles in my vehicle has had not had a single issue. I go to Larry H Miller for all of my maintenance and always receive quick, efficient, and friendly service.

LO
Review №34

Kevin was very helpful.. I may need to bring my car back as suddenly I can feelMy car shifting gears ~> they did some ‘regular’ maintenance on that system.

Jo
Review №35

This was a normal 15000 mile service covered by pre purchased maintenance program.

Ar
Review №36

Love the service and the staff. Integrity, honesty, and great service.

Li
Review №37

Service was good, Kevin was very helpful and pleasant.

Da
Review №38

They always go the extra mile to explain the invoice and possible choices if appropriate.All of the service writers I have delt with have been exceptional. It is not their fault that some services cost a lot.I feel better getting my Toyota RAV4 and my daughters Prius and my friends Corolla serviced by the dealer.

Ji
Review №39

Built into car tire rotation after 5k miles.Scheduled completed as stated 1 hr.

El
Review №40

Always good service - easy to use.

Ja
Review №41

They do great work everytime!

Is
Review №42

Great peoples and service...

Sh
Review №43

I brought my car in January 18 2021 and the staff was very friendly, respectful and knowledgeable. I highly recommend taking your vehicle here.

Ca
Review №44

I was early for my appt but they took me right in and the wait was not very long.

da
Review №45

My car recently turned 10 years old. Bought it at the dealership and had most all of the service done there. Never a long wait and my car is always in good shape. My thanks.

Re
Review №46

30,000 mile Toyota Service, done professionally and rapidly

Gu
Review №47

Great customer service, awesome.

Lo
Review №48

Very happy with service provided.

ja
Review №49

There usually really good and quik. Little hiccup this day but I get it

Je
Review №50

Super place for Toyota service

tl
Review №51

I was looking for a used SUV for running around up in the mountains. I spent the better part of a day looking at cars at dealers that I had found vehicles on line. The main reason I picked L.H.Miller was because of the a great help I received from the salesman. Justice Padilla was knowledgable, personable, and seemed to want what was best for me. I feel.like I made a new friend. Everyone I met at this dealer was friendly, but Justice was the main reason I bought this vehicle from this dealer.

Mi
Review №52

Very prompt service and great customer service!

Ch
Review №53

Horrible place! If I could give 0 stars I would. They tried to say SSN number was incorrect and it got pulled right after at another Toyota dealership. I am active duty military and then they proceeded to email me saying we will not do business with you and to not contact them. Go to any other dealership trust me.

Mi
Review №54

Excellent servicej

Go
Review №55

Really good service 💯💯👍👌

Ph
Review №56

Good Customer Service Team!

Ed
Review №57

Three hour wait for an oil change? With an appointment. Unacceptable.

Ti
Review №58

Great and prompt service

na
Review №59

Very professional and knowledgeable

Ke
Review №60

Good customer service

Ti
Review №61

Good service

Ca
Review №62

Got me in and out fast.

Ja
Review №63

I like this place!!!

Ca
Review №64

My only issue was they missed putting a new mileage sticker on the windshield. Other than that service was great.

Me
Review №65

Excellent 🤩

Information
5 Photos
65 Comments
4.7 Rating
  • Address:15 E Motor Way UNIT 100, Colorado Springs, CO 80905, United States
  • Site:https://toyotaofcoloradosprings.com/toyota-colorado-springs-service-department.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service
  • Phone:+1 719-722-3041
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Small engine repair service
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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