I wish every customer service agent could be trained by Mike. He was just the nicest. I listened to him talk to several customers while I was there, and it was the same over and over again. He gets 5 stars.I was in today to mount and balance new tires I ordered online and have my alignment fixed. The work took awhile, but not unusually long for a mechanic shop. The price was great, and now my car rolls like a dream.I’ll definitely keep using these guys. Highly recommend!

This place is amazing! Rich is so sweet & so helpful. He helped me w so much & didnt charge me an arm & leg for it! These guys are HONEST, hard working people & I cannot thank them enough! They explained everything to me step by step & took the time for me. They did both mine & my boyfriends car & allowed us to take some time to make some decisions & are more then understanding. Thank you guys so much 😌 this is my new forever mechanic!

These guys know their stuff! Safe and professional environment that gives you what you ask for. I will definitely be returning to get my tires and brakes done.

They were great. Got us in at the price we were quoted and did good work. Top notch customer service. Thanks!

We love this shop! Used to go to the southern location, they combined to one further north and its totally worth the drive. They care about their customers and the automobiles too! Best prices on oil changes and they give great advice and do great work.....we were there today when a grateful customer brought the whole shop lunch....was cool to see! My daughter is now in charge of her own car and if she goes in without me I know she will be taken care of! Thx guys!

HIGHLY RECOMMEND!!!!!Came here when they were South, back in 1997. Stopped for a few years for whatever reason, started back up just recently and im mad I stopped coming to them. Knowledgeable. Reliable. Fair pricing. No, it wont be cheap, but you know that what youre paying for is well worth the money spent. Mike is my guy but good guys, and gal, all around.

The customer service here has REALLY gone down! I scheduled an oil change on THEIR website, and when I showed up, they had no record of it, and start complaining to me that it never works! As if its my fault! I decided to give them a second chance, and schedule over the phone this time. I showed up on time, and specifically stated I just want the oil changed, they did other work that I did not want or need and wasted my time. When I brought up the two issues, I was rudely given my car keys and told to never come back! My response..... No Problem!

Great place to have any repair work done on your vehicle and very reasonable.

Very helpful and friendly service. They went above and beyond. You dont feel like just a number. Highly recommend!

It makes such a difference to be able to trust your mechanic. John Senter Tire is trustworthy, has great customer service, and does excellent work. I highly recommend!!

Had a not so great experience. First, I scheduled my appointment at 10AM to which they said sure that will work. I get there and despite having made my appointment days ago, they dont look at my car for over an hour. Ok, fine maybe they are busy but actually the issue is they just didnt get the spark plugs in the 1-2 days I called prior to make my appointment. However, I realize people are busy and thats not really why Im annoyed at this place.I told them the code I got - cylinder 6 missfire and they did not scan the car themselves prior to changing the plugs. I know this because after the work is done they ask me again what codes came up... if they had scanned it prior they would have just seen it themselves. I also let them know of an issue Ive been having with a noise the car is making when I turn the wheel.After I was told it would be 2-2.5 hrs Im waiting there on hour 4 when they are done with the spark plugs and say they can drive it around with me to hear the noise it makes when I turn the wheel. I agree and during our drive the engine is clearly not functioning right. (as in, changing the spark plugs did not fix the problem). We get back to the shop and before we even address the issue that changing the sparkplugs did nothing and my engine was still sputtering, he gives me a quote for more work to fix the issue with the driving noise. The gentleman Im talking to says well just move around the ignition coil from cylinder 6 to a different one to see if maybe it was the ignition coil. They do that in 5-10 minutes and now my car seems to be running smooth. So... why did they not do that initially?I understand I probably needed to change the sparkplugs anyways, but I hate hearing AFTER the work is done and the issue persists oh well you needed to change them anyways. I probably would have just done it anyways but not after the fact, that forces me to pay for something that didnt fix the problem.Heres the kicker, I drive 2 minutes away and the issue almost immediately returns. I dont have time so I call them the next morning to which they give me another quote with labor included on changing this coil, even though they could have easily just done it the day before when they were in there changing the spark plugs. You literally have to remove the coil to change the sparkplugs. So... you want me to pay for labor on something that had literally been removed and put back in the day before? If they didnt try to double charge labor on something the removed the day before Id be fine, but here we are. So 342 dollars later (I understand that was for sparkplugs) Im just going to take it to another place with the same problem.

GREG IS AWESOME!!! GREAT CUSTOMER SERVICE AND GREAT WORK.

Had my sons car in there for alot of work it needed. Mike & Donnie were great! Got the work done quickly, and a very fair price. They treated us really well! Ill be back with my vehicle when it needs it. Very courteous & professional! Thank you! 😊

I have been going to John Senter for over 20 years. I have purchased multiple sets of tires there and have my vehicles serviced and repaired when needed. I 100% trust them and get fantastic service!

David and Mike were very helpful. They got me a good price on the new part that I needed. Great service!

Friendly and helpful staff. Great experience.

They didnt take advantage and they were extremely fast even tho tney were busy amd short staffed. Great jobs fellas 👏 👌 👍

Great service. They are trustworthy!!

Mike got me in right away for a alignment, fast service and did not try to up sale me on anything. Very pleased.

Excellent mechanics! Did a fantastic job putting a new engine in my 2012 Dodge Ram Longhorn.

Excellent service & friendly staff. A little kindness and patience goes a long way here!

Helping a neighboor with winter tires;Wanted to share that Mike was very personable and kind in helping me with some tires. Great talking to you. I will be back next time with my 8 lug Pontiac ! The technician was quick and delivered the car ready to go.Thank you for great customer service !

Friendly atmosphere and a great place to get your automobile serviced. Prompt and quick service with satisfaction guaranteed

Great customer service. Wonderful knowledgeable staff.

Excellent customer service friendly staff

Friendly and informative service

Im highly impressed with John Senter Tire Company. They have worked on my vehicle and never do any more than they need to. The prices have been reasonable to me. I would highly recommend checking John Senter Tire company out off Austin Bluffs.

Good high quality maintenance at a reasonable price

Awesome service! They were able to get me a proper tire when mine went flat. They were also able to inform me that I needed a special tool to change my particular tires.

Best Mechanics in Colorado Springs co. Reliable, trust worthy And very caring customer service. They Take care of you like family. Been taking my car there since 2010 And feel safe driving my car . Owner Mr. Ray is kind And always care for his customers car needs, And Mr. Rob very kind Man always making sure you are driving a safe car And they are very inexpensive, prices are great for good quality work!😍👍👍

Wonderful customer service. They are honest and took care of my tire rotation and balancing. I highly recommend them.

Great service very honest love it 💓

I have been to John Senter many times and have always had a great experience. My brakes recently went out and while another tire shop quoted me over $900 to fix them, John Senter did them for $370. These employees are definitely some of the most trustworthy in the business.

I really appreciate the gentleman at John Senter! Reasonably priced and quick efficient customer service! I always feel I am getting honest advice and a trustworthy experience. Thank you!

They are attentive, friendly, polite, helpful and communicate clearly what they have done to your vehicle and also what other things I might need mechanically to be done. Reasonable prices. Id reccommend.

These guys have my business for life. Came in for a tire rotation and oil change.- They rotated my tires for free.- They fixed a piece of plastic that has been dragging under my car for the past month, also for free.- They only charged me $66 for a fully-synthetic oil change.$66 for what most mechanics wouldve charged $130-$180 for.

Very friendly, honest, and knowledgeable. Pete takes the time to explain everything. I feel very comfortable bringing my car here.

This is American Greed in real life... Dont spend money with this company dont get diagnostic test (scam) $99.95 just go to AutoZone (FREE) for the same codes ... What more can I say:Warning: ( bait and switch scam)Bring $1000 with you or just let guys keep your credit card.... theyre going to kidnap your car for 2 or 3 days and just tell you sorry maybe a free oil change or something with those $99Good businesses get good reviews I experienced bad business so Im giving it a bad review... 👎👎👎👎👎👎👎

Love this place and the service I receive. From the friendly front guys Ray, Jason and Rob to the top mechanics they employee. So good to know there is still good businesses out there!Thanks guys

Great prices compared to the larger chains. Tires are a commodity product so why pay more than you need to.

Blew a tire yesterday and these guys got me taken care of immediately. Fast service, clean shop, professional and nice!

Very professional guys who do good work

I stopped in here right after I rear-ended someone to have them check to make sure I could drive to the collision repair shop. They checked that my brakes were working fine and that nothing was interfering with the tires and didnt charge me anything. While I cant attest to their quality of work, I can attest to their honest & kind work ethic. They easily could have charged me for the inspection.

This place is amazing! Very family friendly.

These guys are so extremely helpful, professional, and friendly. Always get an appt right away, very little wait time. Thanks, Jason and Mike!

All Ive had done so far is an oil change. It was a good price fast and friendly. Im going back with a different van today. Ill let you know if I have a different experience but Im not expecting it to be.

Used to take my car here all the time for work. They did great work and seemed to always be honest with me and very fair priced. Especially with my tires. However, over the last year and a half I have had a couple of experiences with them that have made me not want to ever go make, and make me suspicious of predatory activity. It started when they replaced my engine. I definitely needed a new engine replacement as the drain bolt came unplugged due to poor service from another shop doing an oil change for me. They gave me a pretty accurate price and got a used engine with about 30,000 less miles on it. I thought they did a good job replacing it, as I didn’t have any problems for a few months and everything seemed to be running fine. Then I started to notice some issues with driving and hearing squealing noises. It was definitely my belts. I was told at the time of replacement that the belts as well, which should be pretty standard. I found out that they actually didn’t replace the belts. My engine was then starting to overheat and I was losing coolant. I thought this was an unrelated issue dealing with my cooling system, because the engine was new I just wasn’t thinking it could be that. I took my car back here, which was probably stupid on my end, but I still trusted them and figured the belt thing was just an honest mistake on their part. I asked them to look at my cooling system and belt. They told me that I needed an entire new cooling system, and that I needed to replace my timing belt as well. I was confused about the belt because I was told by them when they replaced my engine that they did that as well. So I told them not to replace the belt (my friend was going to do that for me for free, I just needed to buy the parts), but I told them to replace the cooling system. They also replaced my brakes at the time which needed it, totaling my costs to $1400. Within a week, my new cooling system wasn’t just leaking, but GUSHING fluid out. I took it back to them and they promised me they would fix whatever the issue was. I then got a call from them later saying that I actually needed to replace a head gasket. So they put in a faulty engine in my car (or did a poor job with the installation), they never replaced the belts which they said they did during the original work, they replaced my cooling system which didnt need replaced in the first place and wasn’t the problem, and when I told them I didn’t want them to replace my head gasket and to just put a sealant in for the time being they said I owed them $100 for a diagnostic, which I NEVER AGREED TO. They eventually took back the diagnostic fee and didn’t charge me, but overall they were milking me and were trying to continue to do so. As I stated before, this wasn’t ever my experience with them and was why I continued to go their for maintenance for years. If you want to get new tires, maybe take the risk here because I never had an issue with that and their prices were always the best. BUT DONT GET ANY OTHER WORK DONE HERE!!! This was predatory behavior; I was lied to, had poor work done to my vehicle, had expensive work done that wasn’t necessary, and they tried to continue to do so. I took my car to a friends shop and they told me the whole scam and how they’ve seen this before. They then did the work I needed done at a fair price and fixed the poor work they did.

Great we bring all are cars here

Very helpfull and straight forward about what you automobile needs. Also John is very fair in prices and works with you as much as we can.

Great attitudes amazing teamwork i recommend this location to all with car issues pete runs the garage like a true leader.

Mikes awesome love this guy

Made appt with Goodyear because it was a little closer. Mistake. They wanted $150 to put on 4 tires. Im glad we called John Senter. Out the door less than $85. Friendly staff and accommodating services.

There a great bunch of guys there.and the one down south.

Local shop. Friendly. I have always had amazing service. Very trustworthy and they always go over all of my options with me.

I have been a loyal customer for about 20 years. Great Service, Very Honest and Trustworth business with great people .

Very reasonable and very fast. They provided me with same day service even though they didnt have my tires in stock initially. Its my go-to for tires.

My normal appointment here at John Senter is for oil changes and tire rotations. Im made to feel like a cousin in The family. Good people and good work!

Went above and beyond in helping me access previous damage to recently purchased car. Ive been coming to John Senter for 40 years, and will continue.

Great place, filled up the air in all my tires for free, I will be back soon to buy some tires.

These guys are top notch. Thanks to Pete- Mike and Anthony.

I guess if you wanna be ripped off you should definitely go here! What kinda tire place is scared to take off a tire?

Went to get a tire pulled from a rim. $13.50. No problems. As the tech is taking the rim and tire back to take it off, the manager stops him and takes the rim and tire back. Comes back up front and gives us the rim and tire back.... Turns out the ppl behind the service desk were having a convo about retards. The guy behind the counter says WE called him a retard. Stop. Stop right here. You read that right. And am like are u serious? 1) I have an austitic kid. I dont use the word retarded. 2) I have my own life problems. And my own conversations. I could give a rats ass about what some a**holes behind the counter are talking about. Let me make this clear: No one said anything to him or about him. No one. Think he might have clinical paranoia. Or hes a narcissist who thinks all things are about him. Whichever, we wont be back.

Used them for decades. Excellent work, totally trustworthy.

Wonderful staff very friendly helpful, always very informative. Recommended! !

Guys at john Senger hooked me up..Fair an honest..my car in much better shape..thank u so much. Charley

I feel like an idiot. I am just now getting around to writing a review after friends have suggested I do so to warn other women of shady practices going on at the North Academy John Senter. A while ago I took my car into John Senter for some work to be done. While it was there I asked them to check into a rubbing noise that occurred when I turned my wheels to the left. I had just had my brakes done a few weeks earlier somewhere else. When I went to pick up my car I asked if they had found out what was causing the rubbing sound. They said that they had pulled the wheel and found that the left caliper had been put on backwards when my brakes were done. I have since been told by several other mechanics that it is impossible to put a caliper on backwards. After hearing this I feel doubtful that they ever pulled the wheel at all and made up the whole thing. Of course they charged me extra for this work. Im sure they were laughing at the fact they had just gotten over on another stupid woman. I suggest women take their cars somewhere else that is reputable and does not pull this crap on them.

I will never go here again. They have charged me for parts that they didnt replace in the past. Had my vehicle for 7 days and when I went to pick it up, then told me there was an issue that they found days earlier. If you want service, go elsewhere. If you want to be scammed, go here. You do NOT get what you pay for here. I would trust someone with a cardboard sign on the side of the road more than this place.

Fast, friendly, and expert service. Highly recommended!

Just left there..these guys are fast and friendly and have good prices..i did their special for the oil change, tire rotation and they did an inspection all for like $23..love this place and will come back

Very Friendly! Fast knowledgeable Service.

Repaired vandalized tire for no charge. Good people. They go above and beyond.

Been going there for 16yrs. Good people.

Great service, I took my car that dies for no reason in the middle of the highway and they checked it and fixed it for ~$250. Labor is a bit expensive for students or people who want to save but Quality, honesty, service, all good

The only mechanic shop we trust...we are now 2nd generation customers. Pay a little more and get the job done ONCE the right way.

Helped a friend drop car off. Friendly people

Honest and skilled - been going there for years

Very helpful and quick service.

Very fair and efficient

Straight to the point with honest quotes and great service.

Always excellent service! Ask for Don!

Great shop that is honest and fair price

Car is good till May 2019

Great crew awsome work

Nice place to visit, very helpful

Didnt have exact snow tire I needed in stock wouldnt order it and try to talk me into buying a tire I didnt need

Took my car in, needed new transmission. They turned it around fast and even washed it!

Super friendly and fair prices!

Dont go here. They will lie to you about your car repairs that you never needed. They did this to me and I spent several hundred dollars for nothing. Save your money!!!!

Definitely earned a returning customer

Good shop and people

Great people, great service

Very greatfull for their team

Recommend their services

Rude customer service

Very bad customer service

Decent and fair price

Great service !

Overcharged for little to no work done

Great service

Expensive