They repaired the brakes under warranty which I did not know they were under warranty. They also changed my spark plugs and did a quality job and did not charge extra for items I would not have known about. I have used them for a few years and they are always fairly priced and do quality work and are honest.
I cannot say enough good things about this place! From the moment I entered the door, the entire staff was friendly and welcoming. As a woman who does not know much about cars, I always get nervous to take my car in. However, these guys made my visit very comfortable. All of my questions were answered and the staff showed professionalism and honesty while doing so. This place is great, I highly recommend!
Where do I even start!! This place is so amazing. They’re detailed, caring and so honest!! Hands down the best experience I’ve ever had at a garage in any state I’ve lived in! 100/10 recommend and will be coming here anytime my car or truck need a check up!!They’re so personable and kind it makes going here feel like you’re at a family gathering!!
Adam and son has the best customer service I’ve ever experienced!!!!!! As a woman, of course their are certain people in this industry that see me as an “easy sale”, but everyone here takes the time to help me understand what’s going on and the necessary steps to take. They have amazing communication and full of professionalism! I HIGHLY RECOMMEND TO ANYONE!
We just moved here to Colorado Springs and Im pleased that the expectations lived up to the reviews. Ive got an old car that needs a lot of work and they could certainly fix it but they were honest with me about the pros and cons of getting it fixed versus trying to find a new vehicle. Rather than try to make a killing on a vehicle they knew was on its last legs, they have me an honest answer about the realistic choices. The mechanics and sales people seemed very knowledgeable and nobody was pushy . Theyve got a really cool program where you get your report online and theres videos showing what they have inspected and what it looks like so you can understand it. Since it looks like in the end Im gonna end up needing a new vehicle Im definitely going to take it to Adam and sons for a prepurchase vehicle inspection.
The employees there were so helpful and broke it down to every little detail, what was going on with other my car. And found the problem. I love how they have photos and updates on the page to show me what is going on. They took their time to make sure my car was ready to hit the road again and this won’t ever happen again. If I wasn’t recommended to them, I know I’ll be paying crazy account at the dealership and probably bringing it back in again like I did in the past.. thank you guys again!! I’ll be coming back if anything else happens. Such a great team!
These guys are some of the most professional I’ve ever encountered in the automotive repair market. Excellent customer service, on the mark with communication and willing to go the extra mile to please. Loved the free loaner too!
I took my tires to be mounted and balanced at another shop. They put one tire one inside-out (I know, right?) and torqued the lug bolts so tight that I couldnt get them off with an impact or 4ft breaker. Another enthusiast referred me to Adam and Son. I called them the next day, explained my predicament and they took me in immediately (even though they were booked solid).A manager and tech took the job. Prior to starting, they stressed to me the potential damage that could occur from breaking loose the over-torqued bolts, what the course of action would be if there was damage, and took my explicit consent to start. They managed to get the bolts off, remounted the tire correctly, and reinstalled the wheel without any damage, in less than an hour.While I waited, I had great conversations with several of the staff and got to see their stellar interactions with other customers over the phone and in person. The Adam and Son location on Briargate is extremely clean, has wonderful staff, and the service provided was exceptional. I would recommend them to my mother.Thank you Derek, Jakob, James, Scott, and all the other staff! I couldnt be happier.
James and the gang at Adam & Son are the best! Very professional & friendly. They did top shelf work on my 2007 Avalanche (and it wasnt just because I gave them cigars the last time they worked on my truck). They use a system that keeps me informed via text messaging. The updates include detailed photographs with comments about what appears to be within specs and what needs attention. Highly recommend without reservation.
Just took my 01 Dodge Ram 1500 into the shop for an A/C tune up and they did an awesome job! Their prices were super reasonable and they finished the job within 2 days. Adam and son is a great place to go if you need any sort of auto repairs done.
Minutes after my vehicle was in an accident, I called Adam and Son Auto Repair. It was 4:30 on a Friday evening and the man I spoke to was beyond kind to me. I cant recall his name, but his patience and kindness meant so much to me. My vehicle had severe auto body damage (and ended up being totaled out), so he suggested taking it to a body shop first. He recommended an incredible body shop to me that my car did end up getting towed to.In the future, I will bring my new vehicle to Adam & Sons Auto Repair because of how incredible this man was. Thank you from the bottom of my heart, sir!
Great service and communication. Very attentive to my needs and concerns. Very professional and knowledgeable staff. James and John went out their way to explain things and answer my questions.. Great experience all around. I highly recommend Adam & Son, Briargate for your auto repair needs.
I have never used Adam and Sons and would already recommend their services. After reading about them on FB and how they helped a woman and her daughter, and also reading their reviews I would totally support this business! I live a long way from colorado springs and I would totally support this place! You guys are like a light in the darkness. Thanks for being awesome in such a cruel world! Yall deserve a reward!!
Honest people. Great experience all the way around and not only is their quality of service good, their prices fair they are a giving company. donate to their stranded motorist fund that help people who are in a tough spot that we all have been in before.
This is my second time using Adam & Sons- I have been thoroughly impressed with how I was treated each time! The staff & mechanics are top notch. I thank them sincerely for taking good care of my vehicle in a quick and quality fashion! Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We’ve had all of our vehicles serviced here, great service, professional, and high quality, the service technicians are absolutely amazing and take pride in what they do! It’s also great to have a loaner vehicle if needed!! Great people all around in every department!!
Honest and reliable. Kept me up to date with frequent progress reports. They also offer a military discount which is greatly appreciated. Their prices are reasonable and I know I can trust them.
Man, Adam and Son saved me from a really bad experience. I had been using another shop and the old place quoted me $840 for an oil leak, turns out when they did my previous oil change, they didnt tighten the oil filter enough and it was leaking. Adam and Son caught it right away and changed my oil and put on a new filter. No more leak! These people are knowledgeable and reliable. They were also able to find damage from an old incident that was never caught before and were able to help me get it covered by insurance even though it was 2 years past the accident. Will take my cars there forever.
The guys at Adam and Son are top notch and honest. I had them perform an inspection and oil service/tire rotation on my 2007 Subaru Outback and they did a great job. The technician was very thorough and photographed every area of concern. The explanation given for each area was easily understood by me and was very thorough as well. The advice I asked for was spot on. I highly recommend this business and these guys to everyone out there. I feel strongly that they will stand behind their work and truly take care of you and your vehicle.
Had a 3 lift put on my 2005 4Runner. They did a great job, kept me in the loop as to what was going on, and came in right on quoted price. I would highly recommend this business for all your auto needs.
Service was first class, team was very good with keeping me informed and unto date at all times. Labor cost were reasonable and as expected. I do have concerns regarding the cost of the new part that was purchased (Fuel Pump) that cost over $600. This seemed very expensive for a fuel pump, more than double prices that I have found on my own. Other than that, I would recommend Adam & Sons.
Jeff at Adam and Son’s as well as James have helped me out with 2 of my vehicles. I have nothing but good thing’s to say about the honesty and work they have done on my Jeep and my Caliber. I wouldn’t take my vehicle anywhere else because it is hard to find honest mechanics and trust the people that are trying to make you feel like you should go with their business. My car’s are running great!Jenny Rose
They are the best what the doing. I was in situation but help me out. I will highly recommend this place. Thanks to mr Robert.
Were new to Colorado Springs, and our previous trusted mechanic of 20+ years recommended Adam & Son based on our new location (and some shared automotive network connection.) I couldnt have been more pleased. I particularly appreciated the thoroughness and clarity of communication. They quickly diagnosed what was needed for our vehicle and performed the necessary maintenance. I feel like we found a company we can trust, and Adam & Son has earned our business moving forward.
Quick turn around on replacing my AC and the price wasnt over inflated. Staff was very friendly and helpful.
AVOID THEM AT ALL COST!!I dropped off my truck for routine diagnostic and repair. I was told it would be done in a day, three days go by and its still not fixed. They use to be really good at what they do, however theyve dropped the ball. Ive called consistently to see the status of my truck since I rent it out on Turo and they kept saying it will be ready by the time its rented. Well time has come and now my rental truck isnt ready.
Great customer service and communication and very detailed report with photos demonstrating the extent of the work prior to quote. When I wasn’t completely satisfied with the work on my car (headlight, flange repair, spark plugs, cabin air filter) they got me a loaner car, worked with my tight schedule, and reinspected at no cost to find out what the continuing noise in the engine was. They went the extra mile to make sure they completely understood the noise and then were able to explain what was happening and why further repairs were not needed.
They know what theyre doing and Ive been happy with work Ive had done, for the most part. I will say their prices are pretty much what I pay the dealer to fix my truck or car. They are expensive often times, including for my most recent repair quote. They wanted double what two other mechanics quoted. Now they say its because they do more than others, but I find it hard to believe its worth double the price.
Kind, honest people. Also loved that they didn’t mind me having my dog in while I waited. They even had treats 😂It’s hard to find honest people in this industry (just form my experience) and they are the real deal.James and Jeff - thanks for the great experience!
Great guys. If there is any problem with your service you can trust that they will make it right
What a wonderful team of professional, caring people!I love how they take pictures of everything and then email you so that you know exactly what they’re working on - and why it’s important.What impresses me the most, is that this repair shop is a “social impact“ company that not only makes profit - but also serves a community purpose as well.This is my first time with the company and I will become a permanent customer.
These guys are great! I would never go anywhere else! Sam and James are great people! As a single mom I love that they give you a free loaner car while they work on your car. The loaner cars are great too! They are very professional and helpful like family! I also bought a car from their used car lot and they let me use the loaner car to do that! I would recommend anyone that lives in Colorado Springs to use them for all your car service needs!
Rented a uhaul from here and they were so on top of it and friendly. Made everything super easy! Next time I need a mechanic, I’ll be coming here!
Exceptional customer service from the moment we walked in the door to the time that we left! The technicians were very thorough with the inspection of the truck and provided photos of all the areas that were problematic. Additionally, Jeff took the time to explain the repairs that were both necessary and recommended. I had a wonderful experience and highly recommend that you take your car/truck here for any work you might need, thanks again team!
Our delivery van broke down on Tuesday and most of the shops in the area were too busy to looks at it. The team at Adam & Son took time to get our van in, diagnosed and repaired quickly. Thank you so much for all your help!
The best of the best!! They go above and beyond to keep you rollin!! TRULY the best!!
I thought my starter was bad so i had my truck towed here to get it fixed. then they called me to say it was just a loose connection and that they fixed it with no charge to me, not even a diagnostic fee. thanks guys! i just spent $3,500 getting the transmission rebuilt so it was nice not to have spend several hundred dollars more so soon.
I schedule an interior cleaning and paid $132- got my car in at 10am, asked if they would send me updates/recommendations regrading paint repair service. Heard nothing until 5pm. By the time I got my car, it was dark and I couldn’t see the interior cleaning. It wasn’t horrible, but definitely not worth $132. Areas not cleaned and splatter from cleaning solution. When I talked with them about the service they said they were new at detailing and I could come in and they would address my concerns. Lastly, the gentleman who checked me in was not wearing a mask- which was clearly mandated on their door. Wish I could post pics.
I took my car to Adam and Son around october of last year because my transmission was giving up…not only did my transmission go out…but my engine was really messed up and my twin turbos…I luckily had a warranty that covered majority of the repairs…the staff here at this location are certainly Almighty in my opinion…best customer service…professional…great proficiency…my car was a special situation…they worked with me through the long waiting periods for parts…even provided me with reliable transportation while my car was being fixed….if I had the option I’ll give these guys a 1-million star rating
I brought my car in a couple weeks ago and they were super awesome, they walked me through what was going to happen and kept me in the loop even things as little as hey we are down a couple people and may not see your car today.When they figured out my issue and seen that insurance wouldnt cover me they offered to help me look for a new car and didnt even charge to have it looked at or overnight fees!!!They really know how to make you feel like family even of it i was a first timer!!! Id go back for all my car needs!!!i donated to their fund and they offered to have my car taken to the scrapyard at no charge!Simply amazing
10/10 would recommend! A special shout-out to Candice and James!! I’ve never had such personal and caring service! On top of doing a phenomenal job fixing our car, these guys went above and beyond!! Not only did they charge a very reasonable price and provide a complimentary vehicle, they also made our honeymoon special. Yup! You read that right. The day we were married our vehicle decided to act up (gotta love Murphy and his law). Anyway, I shared this with the crew and they left us an O’ so sweet congratulations card in the front seat! Seriously, these guys take customer service to the max! We couldn’t be happier with the service we received, thank you Adam and Son!!
Avoid at all costs: these guys are a joke. They say one thing, do another and charge you for something else. They blame everything on Jeff, the fired manager slandering his name, placing all the blame on him. Wow. Completely unprofessional and would recommend at all.I went to another shop and saved myself $4000.
Very professional and excellent work. Provide pictures of everything they check and any parts or services that they recommend. Good value for price.
Im a delivery driver and this is the 2nd time in the past year Ive trusted Adam & Son on Briargate with repairing my old 97 Subaru Outback (first time was a suspension & alignment issue & this past visit they repaired a speed sensor issue/power steering problem that popped up last week in our beautiful -20F winter weather). Both times I have been met with highly courteous and professional staff who were nothing but a pleasure to do business with.These guys are honest and keep you very up to date with whats going on with your vehicle throughout the maintenance/repair procedure. No surprise costs getting added out of nowhere. Jeff, James, Candice, and Jon - thank you all so much!PS - I wholeheartedly believe Jeff (front desk) should get a raise as he was especially calm and thorough while helping me + at one point simultaneously assisting an elderly customer who had a couple last second important questions about her own vehicle. Jeff was on top of it all without breaking a sweat. This cant be overstated enough as other shops in town, as many of us know, struggle to employ self-motivated/happy people who can handle stress like a boss. Not an issue here! James is also a fantastic manager and its evident his enthusiasm trickles down effectively amongst his team, but I digress.Needless to say I will be back for any future repairs my ol girl needs! Thanks again guys!~Spencer
Very polite staff. The service is beyond exceptional. The pay it forward program is a blessing. The rental vehicle while my car is serviced is wonderful! The fact that they take the time to show you the problem, talk to you and explain it then give you options...is a blessing! You never feel rushed or pressured. This is the only place that we take our vehicles!
These guys are great. I dropped my car off to have a rounded bolt removed on a Thursday right before they closed, and fully expected to wait until Monday to get the consensus on my car as they had explained they were booked pretty heavily and were also a mechanic short. Instead, they got the bolt out the very next day, replaced it with a new bolt, and I was back on the road in no time. I normally work on my own car for the most part, but I just didnt have the tools, the time, or the patience to get that bolt off. If theres anything I dont feel confident repairing in my car, Ill be stopping by Adam & Son for sure.
This was my second visit to Adam & Son and I feel like I finally have my own mechanic. They got me in quickly, explained everything well, set my expectations properly (timing and cost), and they met my expected timeline for the repair. Their service report is invaluable and I feel like I have a custom map to care for my car. The guys at the counter are always beyond amazing and this is a place where I feel my car and I are well-cared-for.
I was referred to Adam and Sons Auto from Dog House Auto- Dennis. I couldn’t be more happy with their service techs and service manager. A rear valve leak ended up being both valves leaking. I was worried about the high cost so they referred me to apply for their snap loan and pay my large bill over time. 100 days same as cash- which is the only way I could handle the cost. Approval was fast and parts were ordered. So thankful for their customer service and answering any questions I had. Will use them again and refer anyone to them with their car issues. Smooth process with people that actually care!
Staff is friendly and helpful. I would recommend Adam and Sons to all of my family and friends!
Adam and Son has exceptional service! They are so kind, friendly, honest and explain everything in great detail! They fixed my car fast and did an awesome job. I will recommend everyone in the Springs to them! Thank you!
These techs really know their stuff!! Thank you Nick and Derek!! You guys rock..
It was a very pleasant Experience and they made sure I understood everything they were doing to true. Great quality and great value for service.
Very over priced, spent 300 for inspection and after 2nd opinion, results were different and cheaper
Took my RAV4 in to have the radiator replaced just before the holidays. The guys at Adam and Son were just about the best mechanics Ive met - quoted me $200 less on the job than some competitors, offered a photographic breakdown of the necessary repair needs, got the work done ahead of schedule and even provided me with a loaned vehicle for free until my car was ready for pick up. If you need major repair work and are looking for honest mechanics - theyre your guys.
Great place 👌 ready to go back .
Hands down the best mechanic shop I have ever been to. I am the owner of Total Care Mobile Veterinarian Practice, being that we are mobile we have several vehicles that need routine maintenance. James at Adam and Son Auto Repair was respectful, attention to detail, and very knowledgeable when it comes to auto repairs. Pictures where taken and sent for my viewing of the parts that needed replacing. The price aspect was spot on and I had the work vehicle back in 2 days ready to jam. Adam and Son has earned our lifelong auto repairs business !!
I was called about review will be updated after new quotes are figured out
They thought they could scam me by charging me extra because I am a female and I “don’t know anything about car stuff.”
They were very quick to update me on the status of my car and presented me with the most affordable options for my repair.Also the guys I interacted with were friendly and nice.
My son brought his car in with what could have been an MAJOR repair. He was extremely worried that it would be thousands of dollars. Adam & Son found a small issue, fixed it, then ran tests for two days to confirm it was not something bigger. They then gave an INCREDIBLY reasonable cost for their work. Ive never heard of a more honest mechanic. They will definitely be his go-to in the area going forward. THANK YOU!
I wanted to give them 5 stars for the work performed, as the interior detailing on my vehicle was exceptional! The one thing that was a bit frustrating was that, when I booked the appointment the week prior, I was clear with the gentleman on the phone that I understood they would need my vehicle all day and they provide a loaner vehicle, and that I would need to take that loaner vehicle to Denver to pick up a family member at DIA. I was upfront in case that was going to be a problem and he told me it would be fine. When I went to drop off my car for the day, the young man behind the counter stated they had a staff meeting that morning and my using a loaner to go to Denver came up and it was decided - the morning I came to drop off my car - that I couldnt do that. If it was a problem, I should have been told days in advance so I could have time to either 1.) change my appointment to another day when I was going to be in the Springs all day, or 2.) arrange other transportation. As it was, it threw off the day big time and I was scrambling to find proper transportation. Obviously there was a communication issue as to policy.I mentioned all of this to the young man who helped me in person and he agreed. He was extremely apologetic. I appreciated how he handled it.EDITED: Thank you for your prompt response. I have no clue where someone got Im leaving on a trip and want to leave your loaner at DIA from I need to drive to DIA to pick up my son and get him back to the Springs Monday afternoon, which is what I explained when booking the appointment. I appreciate the explanation.
I took my 2001 Ford expedition to thembecause my check engine light was blinking. They were able to diagnose and fix my issue and now my truck runs a million times better. There was also an adjacent issue that came up when I picked up my truck, but they fixed that issue with no charge to me. That is what I call being a true professional and great customer service. I will absolutely use you guys again
Overall I like this shop. Nice people. Work is always completed on time. And I dont question their work, its good. Labor costs seem a bit much depending on the repair. I was charged $111 to put on a new idler arm and pulley. It has ONE BOLT and is super easy to get to. Belt was already off for another repair. Very excessive charge for a 5 min job at worst. Also parts seem to be marked up. I was able to buy the same arm/pulley for nearly $90 less at the parts store. They were cool with me providing the parts though, so it wasnt a problem.
Everyone was in a wonderful mood and welling to make sure we understood everything that was wrong with my Jeep. They also went above and beyond to make sure everything was fix that needed to be at the moment. They got a long term customer!
I didnt even get any work done, just an evaluation and quote to fix some electronic issues in my vehicle. They were very prompt and respectful. They made it easy to get scheduled for an appointment and even had a texting system to keep you updated with your vehicle while away. They gave honest quotes and even though I didnt have my vehicle serviced for money reasons they were still very courteous and knowledgeable. Will likely return for service eventually.
Rented a u-haul, completely awkward experience, the staff didnt seem to have his communication with one another and it was just weird
Had my vehicle in the shop, they gave me a complementary vehicle to drive while it was in the shop. I bought the vehicle to a different shop, which where my vehicle had a major problem that they couldn’t fix. They referred me to Adam and sons and they did a great job, they rewired my vehicle and it works 10 better than the day I got it, the starter was no longer acting up. At the end of the day, I was happy with the work they did, I would definitely come back here for future problems. The pricing was reasonably but in the end it was well worth it preventing thousands of dollars of repairs.
After taking my Jeep to multiple other shops to try and get a noise fixed, Adam & Son was the only one to find it and fix it. Their text messaging service is super convenient and had clear pictures of what was causing the noise. Their pricing is great and they always stand behind their work. My fiancé’s parents took their car to them after hearing about my experience and LOVED the work they did. They were super flexible when I had to bring my car in right before heading back to college and they accommodated me no questions asked. What a fantastic shop with great Service Techs and great mechanics. Will only ever recommend them for any car work in Colorado Springs.
Extremley happy with the service we recieved from Adam & Sons. This is the third time I have taken my vehicles to their shop for repairs. Their technicans are very detailed in their inspection process. I like the detailed report that is provided to show what is needing repaired and their recommendations. The report includes photos which is helpful so you know exactly what they are talking about. They also take the time to explain things and not make you feel rushed. Highly recommend Adam & Sons if your looking for a trusted repairs for your vehicle.
Nice little mechanic shop, friendly staff
Best customer service that I have experienced from ANY mechanic shop. They honor their warranties and were able to diagnose the root cause of a recurring caliper issue. Fast, professional, A+++
The gentleman at the front desk was very polite and well mannered. He didn’t beat around the bush and told me everything straight forward. Explained to me everything in detail. Kept me updated at all times, And had a good price. Great experience all around
I had a really good experience with this company!!! Yea!! Over the moon,oh, so happy!! You may gather from my happiness, that I have had some pretty bad experiences with other car repair shops, yes. I do believe I have found a good, HONEST and reliable Auto shop!! Yippee!!! Yes, happy and light footed with my great experience!!
I went to the one off of Union and Briargate to get my 2019 Subaru Forester aligned. They were very friendly and professional. They were very accommodating with my work schedule and transportation needs. I will definitely be using them again even though I live down by Fort Carson.
PROS: My check engine light was on as well as the traction control.I got an oil change and some oil flush or something... got it back the lights are off.Adams and Sons lent me a complimentary vehicle for the entire weekend. It was so nice to het my car back tho.Very nice people and the work seems to be awesomeCONS:I brought my car in Friday morning and got it back Monday afternoon. This is a long wait for an oil change.The the car they lent me was a little sticky inside, needed a wipe down.There are signs at the door asking customers to wear mask and they are provided however only one attendant had one on out of the 4 in the front area.I recommend Adams and Sons!
Great place. No nonsense. Will definately continue to take my vehicles to them for service.
Very very nice!
Very quick and timely. Quoted me a more decent price than other places had, and lent me a car to drive while mine was being fixed.
We brought our car in after it had been serviced at another auto shop, and shockingly we saw significant damage To our car and parts had been broken and cracked from the previous service center we had gone to. Adam & Son took the time to thoroughly inspect and explain what each part was and how the damage affected our car. On top of that, they themselves reached out to the previous service station, had the records pulled, explained to them that this was unacceptable, and in the end, the $2,400 worth of repairs was taken care of by the previous station! In all our years of owning cars and needing repairs, we have NEVER come across such an honest, helpful, truly AMAZING group! We are forever customers of Adam & Son!! Reliable, timely, communication, and honesty!
They were professional and friendly. Showed me what was wrong with my car before working on it. They were able to fit my car in same day which was huge for me. Definitely recommend and will be a returning customer.
I have been a loyal customer for years with all my cars. Dan and his crew are always ready to hear what I need, advise me on the best way forward, and super flexible in working with my schedule. Early drop off and late pick up are easily arranged, and I know the status of my auto service every step of the way. Highly recommended!
Great service! Was able to fit me in right away! Very quick and will be coming back again with my Mercedes from now on!
I went in because I was worried about a sound and also I thought my windshield wipers weren’t working correctly. Turned out I’m just not at all car savvy in the most embarrassing way and there was nothing at all wrong. James and Sam were both really respectful and kind to me, and took the time to explain in the least patronizing way what was happening in my vehicle. They didn’t charge me at all for the whole ordeal- I will definitely be bringing my car back in if I have any other concerns.
I had my front brake pads replaced. They were excellent with explaining everything and answering all my questions. I definitely will return!
As a first impression from the moment I walked in until the Uber arrived that they scheduled for me I was very impressed with the friendly professional service. They kept me up to date every step of the way. Gave details of the work they had done and what needed to be done. Also gave me a run down on future maintenance or work I may need done. Their estimates on time were pretty exact but the price was estimated to the penny. Ill be taking my vehicles here in the future and hope they keep doing excellent work.They did a good job before so I went back for a repair on a door. The part that I was told was needed was not it was an issue from a previous mechanic who lacked an attention to detail. They told me that the mechanic had been let go from previous issues of the same type and then did not charge me to fix the issue. I really appreciate their honesty. They are amazing on every point I could think to rate them on.
Prefect experience. Friendly and easy to deal with. Hopefully I dont have to use them again, but if I do I know Ill be well taken care of.
These guys are awesome! The bros at the desk are super chill and friendly, and they aren’t pushy (in the sense of wanting you to get the most expensive option done on your car). Ian was great(I hope you get a raise for my review, Ian!!). He answered all of my questions, and the business has a nifty online app that sends you updates on your vehicle. It was so great, because we didn’t have to keep calling back and forth for status updates. I had previously taken my car somewhere else for repairs; but I will never go back there after my experience with Adam & Son. Adam & Son is my go-to from now on!
Great people and very professional all the way through the process. Will be back for the next repair needed
Bought a new truck and their inspection was quick, easy, and painless. Such a great place to work! Highly recommended.
Shame on this business. All what they do is LYING to make money
I had a really great experience with Adam & Son. They communicated the repairs that were needed and stuck with the prices quoted. They were honest and I was completely satisfied with the work they did.
They were excellent. The email i received from them was great. It showed and explained what they did. Theyre really a really good place to take your car if you dont know whats going on, theyll explain everything to you..
Honest, excellent quality of service, and always professional!
I’m new to the Springs... Colorado in fact and asked neighbors for recommendations for an auto mechanic. Adam and Son Auto Repair got me in the next day. My van required quite a bit of work but they explained what was needed immediately versus what could wait. I had all the work done but I really appreciated the options.
The salesmen were super kind and worked with me on buying my first car. They made sure to help me out getting the best car and protecting my investment. They were also very knowledgeable about the cars and financing them. Definitely recommend them for your car buying needs!!!
I have used this company quite a few times now and they have always done a good job. I did have a small issue this last time. I contacted them about it and they immediately worked with me on a very fair solution. I feel that I can trust them and that they do care about their customers and its nice to know that they will stand behind their work.
This was my first time taking my vehicle to this repair shop. I like how they have a text message system to let you know the status of your car and they send you a complete report of everything to your phone. I was able to get a loaner car from them which was excellent seeing I was without my car for a couple days.Everyone was very professional and I would definitely take my car back there again.
Adam & Son is by far the best auto repair service I have ever experienced in my 50 + years of owning vehicles. I have had both of my vehicles serviced since I arrived in Colorado Springs 9 months ago and I am thrilled with their honesty, work ethic, and mechanical skills. Their service is impeccable! Each time they supplied my wife and I with loaner vehicles at no cost; we only had to replace the fuel we used. Their final bills have not exceeded their estimates, and on 2 occasions, the final bill was less than the estimates.
Very nice and professional fair people.
Well that’s twice they did it. Had an issue and without even looking at it they sent me to the dealer. I won’t use them anymore