Fast and friendly workers there. Derek helped me with my car and he explained everything to me and showed me what was wrong. I will definitely be taking my car back for any repairs I need.

Friendly and helpful customer service. Clean waiting area free of cigarette smoke. Reasonable prices and uses digital electronic information so you can see the parts of your car that were serviced.Representative summarized services and pointed out issues with my car. Excellent customer service.

Old fashioned service with a smile. Always professional, realistically priced, and can do most anything. Ask them for a quote. They have great guys working there who are very helpful! We appreciate you guys being available for us when our car didnt start! Thank you SO much!

Prompt, outstanding service, courteous, friendly, excellent priced auto repair specialist. Very cost conscious. I came in for an oil leak that started from a cross-threaded oil plug and he explained how he could repair the threading for 15% of the cost of a new oil pan. All around great service, great price, great customer service. Im going to use him 100% for all of my cars now.

They were quick and they offer military discounts as well as discounts for AAA members as well.

Definitely professional and trustworthy shop! Walked in confused and left with a big smile on my face. Talk about problem solving they do it. Derrick was my tech, knowledgeable and easy to talk too. Would recommend to anyone!

This place saved my old car. I recently discovered my odometer had broken and none of the mile based parts were never replaced. This obviously led to the car being on its last legs as no one had given it proper maintenance or thought to check anything under the hood. These guys did. And it saved us from getting another new car.They have been so flexible and reasonable with their pricing and have very knowledgeable staff. They will give you an online report detailed with part pricing, and rate each issue by immediate priority to less.I have been so impressed with this repair place that I will continue giving them my business. They will work with you to see that the work needed is done even over a period of months for installments on repairs.

If you are in a pinch for a repair, this is not the place to go. I am traveling from out of town and my air conditioner went out. I called to see if I could get it in to be seen in the 4 days I am in town and was treated very poorly over the phone when asking. The person talking must not have listened to what I had said, because he said the earliest he could get the car in was Monday, which is 6 days away, not 4 days. I was very confused by this and asked if that meant the car couldnt be seen and I was told he was waiting for me to tell him if that worked in a horrible tone, that showed he was obviously frustrated with us. Whoever it was need to really work on their costumer service skills, and learn how to not get frustrated as easily as he did. Especially with all of the positive reviews! Thankfully we ended up finding another place that was able to get us in on Friday this week.

We were out of town and are car started to have terrible turning corners. We found Academy Car Care and thank God we did! They fixed the car in a timely manner, were very professional, took the time to call us about every step and it was a qualities service at an affordable price.

This is a great family-owned business we have used for years. They are professional, kind, and quick to get our cars in and out.

Had aaa tow my car here after the electrical just shut off, figured it was the alternator, they did a diagnostic and confirmed it, said they wouldn’t be able to see the car as they had others and were closed one of the days which was fine, but they were able to see it a day early get all the parts ordered and had it complete by the day they originally said they could start seeing the car. the total was cheaper than many other places had estimated as well, was super happy w their service!!

Staff is extremely rude. Dont waste your time.

Aca-dumb-y quoted me a price for a regular yearly engine tune up and then advised me that there is a $100 additional charge per sparkplug (a $800 minimum up charge). Thus more than doubling the cost before I even brought in my vehicle (I did not take it there for my cars safety). At least they are honest at finding new problems and ways to charge you, beware of the r i p o f f artisans. Not one of the other auto repair places on union blvd said they would charge extra just to change the plugs out. Proving that there are less desperate and less money hungry places to take your vehicle for a reliable and affordable repair or a fairly priced tune up.

I call to get a quote on a window motor being installed. I have already purchased the window motor from AutoZone and they rudely tell me they dont install customer provided parts. I guess this shop is all about there upcharges. Not intelligent people at all obviously

These guys are great. Took my 1990 Volvo in to get the AC system converted from r12 to r134a. They had it done the same day and at 1/3 the cost of what competitors estimated.Cheers!

After reading the positive & negative reviews, I was nervous after reading the negative ones but I chose to still call & give them the benefit of doubt to get some info regarding my vehicle repairs but after only SIX minutes of just trying to explain my situation, Curtis was EXTREMELY RUDE cutting me off, arguing with me about my vehicle regarding something I was NOT even calling about! He was not bothering to listen to me, especially when they could have potentially made over a $1000 in repairs on my vehicle & was absolutely unprofessional! When I called back & tried to speak to HIS BOSS, he told me NO and that I was unreasonable yet I just wanted a full engine diagnostic to check if i needed a head gasket repair or a new engine! My 25 year old daughter and son-in-law were both sitting right next to me and BOTH agreed that I was absolutely NOT unreasonable and believe me, if I was, my daughter would be the first to tell me Im wrong! If I want to explain in detail about what I need/want, I should be aloud to if you want me to spend MY hard earned money with your shop!!! He literally just made me believe 100% in negative reviews! Thank you Curtis!

Starbucks. Guys quality work at a reasonable price. They went the extra mile to get my work van fixed and to me in a timely manner.

Best neighborhood type car service. Pricing is fair and based upon getting the job done right. They may not be the lowest but my personal experience is to never pay the cheapest when it comes to car repair. You get exactly what you pay for here, quality parts, service, and fair price.

This is the second time I have taken my vehicle to Academy Car Care and Repair. They have been wonderful each time! This time they had to contact my warranty company for coverage on some parts and repair. I dropped the car off on a Monday evening and they had already contacted the warranty company by Tuesday afternoon! They ordered parts and had the major repair complete by Saturday morning! This company is nothing but AMAZING! I would refer them to anyone in the area!

My family and I have been coming to Academy Car Care for over a quarter century. We have a large family with all the kids driving and owning cars. We have owned almost 20 cars. ACC is the ONLY repair shop we go to in Colorado Springs, even though Ive moved over 20 miles from their shop. We always bring a potential new car for our family here. Their car check-out is second to none. Cal and John are awesome, professional, extremely knowledgeable, fair and honest. They will not sell you what you dont need. Not all shops can say that. And I bring that recommendation easily as a former mechanic and shop manager.

Curtious kind and helpful

The best mechanic you will find in colorado springs. Knowledgable, trustworthy, and honest will continue doing business with them and will suggest others do aswell.

I’ve been taking my car here for over a year. I love the work they do, the services they provide, and it’s wonderful working with a local business.I had an issue with my door light randomly coming on. Took it in a few times to the dealership, but nothing. Academy Car Care was able to find it and fix it. Another time I saw my trunk wasn’t closing correctly. They just adjusted it, with no charge.They also have built up trust both ways. I dropped off my car, they did the inspection but needed to order a part. I needed to use my car for work before the part arrived. I expected to pay a portion before picking up my car, but instead they said I could just pay the whole amount when the work was finished. They also dropped off my car at a tire company for me.Very kind, personable, and professional.

My husband, Eric, took our daughters car to them for repair. They were able to start working on it the day it arrived. They provided outstanding service at a very reasonable price. Thank you Curtis, John, and the tech for providing such top-notch service. I recommend using no one else!

I was am extremely pleased with the work they did on my vehicle. It runs like a brand new vehicle!! I highly recommend them!!

Very positive experience. They know their business, are competent & professional. Also Covid protocols in place. I will be coming back. Very satisfied.

Great service at a reasonable price.

Outstanding service...Always!

I have never experienced a shop quite like this. I know they exist, but I have always dealt with mechanics who want to schedule you and get you in and out as soon as possible. Curtis, John, and the rest of the team are willing to take the time needed to discuss things with you. The first time I called I was on the phone for probably 10 minutes while my concerns were heard and everything was explained to me. Everyone else had given me a quick short answer then hung up. They are a very honest business and I feel confident taking my vehicle to them for any concern, big or small.

Absolutely love this place. Helped my husband and I after a bad experience with another service place. Have used them a few times now and...will only take our vehicles there in the future .excellent customer service and very satisfied with the repair work on our vehicles.

Had an Emergency close by, The Extremely professional and Knowledgable Technicians Here were able to Save my Day at very little expense. 10/10 Would Recommend.

I’ve worked with Curtis a couple times and both experiences have been super professional and timely. I would highly recommend these guys to get your car/truck taken care of, they seriously helped me out before I left town last week and I just can’t really put into words how big of a solid they did me. Use these guys

I would highly recommend. Car repair requires confidence. The Masseys be are honest, fair, and reliable.

Wonderful people here and 100% honest car work and prices!

This is hands down the best place in town for all of your car repair needs. I wouldnt recommend anyone else. They truly care and do a quality job in everything they do! They have taken care of me and my family for over 20 years and never have disappointed. Dont take your vehicle anywhere else but here.

Curtis and the crew are honest and reliable. You get a comprehensive digital report texted to you, so you can see what they see!

Honest, integrous, and well priced. I have used this company for car repairs over the last 7 years and an slats pleased with the services and time frame. Look no further for excellence in car care repair and again, HONESTY. Plus, the staff and team are just really great human beings to interact with. Service with a smile and great competency!

These guys are truly wonderful! Curtis and John particularly! The did a great job fixing my car. As a woman it can be intimidating asking for help because you dont know if youre going to be treated with respect but these guys are top of the line! They gave me advice as if I was their daughter talking about what they would do for their car. The repair took a little longer than expected and I didnt have time to get all the way up there and back down before work so they drove my car down to me. This shop is top of the line, the people are top notch! We drive pas a lot of other auto places to go use these guys! If there was 6 stars Id give them that! Honorable, trustworthy, great mechanics and wonderful humans!

I used to go to Quality Auto Works (a mom and pop shop down south) and when they closed and retired, they sent all their loyal customers to Academy Auto Care. If Quality Auto Works trusts them, I trust them too. I’m constantly in awe of places like this who are honest with their customers, personable, and willing to help in any way they can. I recommend this place to anyone looking for an honest auto shop who will take good care of you and your car!

Great mechanics, sweet people, and awesome business.

Fantastic staff!!! So thankful for them! DEFINITELY recommend!!!

Great work and more importantly HONEST! I took one of my trucks in this morning for a coolant leak. I got a call back about an hour later telling me what needed to be done. John who was working with me was honest and upfront with the cost and the possible cost if they find something else. He laid it out, it could be $664 or $1,300. He said that their is a 50% chance that it could be $1,300 but he was hoping it would be $664. They called me back about 5 hours later to tell me that the truck was about finished and it would be $664. I am so pleased, I was prepared to pay $1,300 if need be. The could have easily charged me the $1,300 I would not have know any better but they were honest and fixed the problem for the $664.I own Peak Appliance, I own 7 trucks and a couple of personal trucks and a BMW, they will get all of my business for my personal and business service moving forward.It is rare to find honest service companies in this day and age, they are a rare breed!Thanks again,BrianOwnerPeak Appliance

I love Academy Car Care. I am on the 3rd car i have owned and trusted them to keep it in good mechanical condition. They always make sure you understand and agree with any service arrangements. They dont fix things just to earn a buck. They clearly explain the situation and consequences, provide a recommendation and then leave the ultimate decision to you. They go above and beyond to make sure you are happy with the service provided and keep your service records online. I highly recommend Academy Car Care to everyone I know!

Simply put, they lied to us, wasted our time and are lazy. Went in with a prefab tow hitch package and a motorcycle carrier needing both installed on a verified vehicle for both products. After setting an appointment on a Friday for the following Monday at 9am. We came in and was told it was going to be after lunch before they could get our job even started. Went back at noon thirty, fell asleep in the lobby, walked around town and they didnt even start until after 3pm. After calling a head of time to see if it was a good time to bring our work back in, confirming, we were told to come back in. After leaving my vehicle over night, retrieving it the next morning being told they did absolutely everything they could to assemble the tow pack and get the job done but the holes werent drilled so they even tried that. My rear bumper air bag sensors were never turned off so I know they didnt try too hard, also the hardware package was still factory sealed and the parts still in the plastic sleaving. Also, to add, why was my back seat lifted up and moved? Creepy. Less than 1 star. When you call and confirm and schedule an actual appointment than the customer is expecting to be seen at the appointment time. If you made an appointment bc at the doctors office you are expecting to be seen at that time or in a reasonable fifteen minutes. Absolutely disgusting.

John is kind and is great at what he does

I attempted to change out and convert the struts on my Mercedes. These guys did a fantastic job! Very prompt service, and a fair price. I will definitely be coming here first with future needs.

After my mechanic retired, I wasnt sure where to go when I needed work done. Academy Car Care came highly recommended and has not disappointed! Their prices are honest and fair, and they have come in slightly under their original estimates. They have told me which repairs need to be done right away and which can be budgeted for before needing to be done, and provide realistic time estimates of when my car can be looked at and/or repaired. They have been extremely helpful when it comes to questions I have, friendly when I have been in the shop, provided me with a ride home when Ive needed to leave my car overnight, and have helped coordinate towing services when I wasnt sure my car could (or should) be driven to the shop. I feel safe in their shop, respected by the men on their staff, and, even as a new customer, trust their work and recommendations. I very highly recommend them!

John and his team take EXCELLENT care of their customers and are incredibly thoughtful. I had a air conditioner die on me 4 hours before leaving on a road trip and Academy Car Care got it fixed ASAP. They also helped top off my oil so that I could safely make it to our destination. If you need an honest mechanic, look no further!

Excellent customer service from a knowledgeable staff! We will return here for all vehicle maintenance!

John was great. Very thorough

This is my first time there but was treated like I have been there before. My son recommend them from his many experiences with his company vehicles. I have met Cal and only spoke to John by phone. There repairs were quick and complete. I will not hesitate to return with any of my other vehicles when needed.

I have nothing but good things to say about the team at Academy Car Care and Repair. They were able to fit my emergency repair in on a holiday weekend and had the repairs completed very quickly. They even offered to cover the tow cost to a dealership if the issue related to something which was covered under warranty. Most importantly, I didnt get a phone call from them trying to upsell me on additional services needed. I will definitely be returning to this shop for any future repairs needed.

This place is what we have prayed to find after our auto repair shop closed (due to health issues of the owner). Honest, up-front, hard working, technically on top of all makes and models, and customer oriented! What more could you ask for? We are so happy we found them. After we had already decided this was the best shop in town, we discovered their mission statement (and it has been up on that wall for years)!! We are done looking! Than you to all the folks at Academy Car Care and Repair!!! ps Took a picture, but its on another phone!

Very courteous and professional staff who care about the needs of their customers.

Cheaper than anybody else. They are honest and up front about any issues they find. Didnt push any extra work and okd with me before starting unexpected repairs. They will be the only ones to work on any of my vehicles from now on.

Searching for a reputable and reasonable shop. We found it! First experience was Trustworthy, Professional, Reasonable and most inportant...Honest.I do not normally write reviews, with that, I with certainty can completely recommend Academy Car Care.They will completely work with you and your budget while being very thorough.

Great place to very your vehicle repaired! Great down to earth staff, very knowledgeable! Highly recommend!

John was great. I asked him to send an itemized invoice for some repair work he did for my elderly dad. He emailed it instantly and the work performed was very reasonably priced.

The entire team at Academy Car Care its so helpful and polite. They are also honest and practical! For example, when my brakes were getting close to the end of their lifespan, Cal let me know how many more miles I could expect, rather than just selling me new ones in the spot. After replacing my water pump, the team at Academy Car Care was proactive in honoring their service guarantee, and provided me with a free radiator flush during a follow up repair (that was required by no fault of their own). I could move to the moon and Id still come all the way back to bring my car here.

Never used them

Diagnosed the issue on day one that I had been having with no resolve from a previous mechanic. I have since brought three other vehicles in and received the same great quality service, customer care and satisfaction. They are my repair shop now and I wouldnt think of going anywhere else. And the fact that it is family owned is an added bonus.

Ive been using this family owned business exclusively for over 15 years. They are as honest as the day is long. Great people, excellent mechanics.

These guys are great. They dont up-sell or take advantage of a situation. They dont need to, because business is good. Been with them for years and I highly recommend them.

We have used Academy Car Care for over 12 years and have found them to be totally trustworthy, highly skilled, and friendly. I have never known a more honest shop or one with more commitment to serve their customers. It is great to be able to leave our vehicles there and know Cal and his team will provide the very best service that fits our needs.

They person on the phone was extremely rude and disrespectful. He kept cursing at me on the phone, terrible service.

These guys do business with honesty and integrity. They always do amazing work, and never recommend work that isn’t necessary. We have been using this shop for about 15 years and we recommend them to everybody.

I didnt even take my car in, and I would absolutely never recommend going here.I called for a quote to have my brakes serviced, and I specifically asked if I would need to bring my car in or if this is something we could do over the phone. Ive never had to do this before, so I wasnt sure about the process. The person I spoke with, John, said we could try to do it over the phone since I had been previously told by my dealer that I needed a replacement when I went in for a routine oil change.Now, I admit I am not at all car savvy. So when he asked whether I had disk or drum brakes, I said that I honestly had no idea. He very rudely told me this was a big difference. And while Im sure it is, this still doesnt change that fact that I didnt know what the answer was. I asked if it would be possible for him to quote me both prices. Verbatim his response was, Yeah, but its a waste of my time. I started to reply that if that was the case to never mind, but he hung up before I could even get all the words out.Clearly this isnt a company that is interested in helping customers or generating business. If this is how they treat prospective customers before they even make it in the door, I cant imagine how they treat their actual customers.

Academy Car Care and Repair conducts business with honesty and integrity. If my car needs repair, they diagnose the problem and provide me with an estimate of only the necessary repairs. They dont try to upsell me on unnecessary repairs. They also charge a reasonable price.

Very fair, honest, and informative. Love them.

Amazing customer service. Trustworthy work.

All very nice. Work is done in a timely fashion.

Horrible customer service I can’t believe they get business. Mechanics are the worst...they are on the level of pawnshop business ethics. I guess it’s the diy age cuz you can’t trust these folks for any reason

Not only are the front desk guys rude, but they try to sell you repairs your vehicle doesn’t need and on top of that they are at least 20% more expensive than most shops in town.

Tried asking a question and was a complete jerk. No patience, very unprofessional.

We have been using Academy Car Care for many years now and have had NOTHING but great experiences. They have been very honest and have taken care of us at every opportunity. Academy Car Care gets my highest recommendation!!

These guys have been taking care of our old car with quick and competent service. They gave us a same day appointment and had the car ready to go same day. They always explain what is needed, what can wait, and let us decide what to do. Very professional and friendly.

Went to another mechanic and showed paperwork of what was done. He said I was over charged. Car still vibrated worse than it was. What they did was not the problem. New mechanic fixed it and runs very smooth now. Very unhappy with what they did to me and my car. 😢

Academy Car Care has worked on my truck twice, mostly recently they got the truck in on an emergency situation with the electric system, and returned the truck to me in the early afternoon. They are a totally-pro, service-oriented garage, and they have an A+ rating with the BBB. I dont think Ill ever need another garage. When you are spending hundreds of dollars, sometimes over $1000, you need to be able to trust the people youre doing business with, thats Academy Car Care.

The folks at Academy Car Care and Repair have done great work for me every time Ive called on them. They know their business, they are professional, and they are honest. Ive learned that they always give me the correct advice. I asked for a check of my brakes on one of my vehicles, and they told me that I had plenty of wear left, and to bring it in again in 6 months to a year.

Been a customer for years. Never have to wonder if job is going to be done correctly. Cal, John, Leroy and the rest of the crew are extremely dependable.

Awesome! John and Greg where incredibly professional troubleshooting the problem the problem with my Audi and giving me repair options. This shop will get all my repair business from now on and I strongly recommend them.

Excellent, reliable, and have always taken grear care of our work van. Highly recommend them.

These guys take good care of us customers. 💯

Great trustworthy team! With great customer service

My air conditioner was not working. Dealership wanted $1495 to replace gasket. Took to Academy Car Care and they filled the conditioner, suggested I drive for a while to see if it leaked. Have been driving most of summer, even on long trip and it has been working superbly. Thank You.

My car is nearly 20 old. The team at Academy Car Care have done an excellent job of keeping it running. I give them 5 stars because they do 5 star work!

Our mechanic retired and highly recommended Academy. We had a problem, stoped by, they took care of us and we are very happy as they are close to where we live and mostly, friendly and professional.

I first started bringing my cars to Academy Car Care (ACC) in early 2001. For the next 18 years I only let the auto techs at ACC work on my cars. The crew at ACC, led by Cal and John Massey are top notch. If you are looking for honest, well qualified mechanics, take your cars to ACC. I recently moved out of Colorado Springs and will miss having ACC near when I need car repairs.

Academy car care and repair is a great place to take your vehicle for auto service...friendly and prompt service..is what they provide...and will provide a diagnostic to check your vehicle to find out the actual problem your vehicle is having.

This place is fantastic! Ive taken several different vehicles to them and they have always treated me well! Theyre honest and a pleasure to work with!

Great guys who will not b.s. you. The kind of guys who will tell you what needs to be fixed and what can wait. You want honest mechanics then this is your place.

The service was ok but their prices are high.

Friendly and very accommodating! Will go back for all my car needs!

I had my wifes car in for some work, when I recieved the car back one of the things I wanted done (spark plug change) was overlooked. When I ask about it I was told you werent charged for it so you can drop it back off and we will do it. I personally did not want to have to go without a car for another day. So I will do that myself. I had new wiper blades put on and the first time my wife used them they popped off, after she called me I ask her to stop by there so they could fix it. When my wife showed up, the kid told her that I didnt want to deal with it. The thing is, I was 8 miles on the other side of town, plus I already paid you to put new ones on. He fixed them, the next time it rained they popped back off, so I bought new, good ones and installed them myself. But the reason for me writing this review is the way the PUNK decided it was OK to look my wife up and down, not once, but then another time. It really creeped her out. I will say he is lucky she wont tell me who it was, I would love to teach him a lesson in respect. Its the reason why so many women avoid these types of places. I have tried to stop by and talk to the owner about it, but I get so angry that it would be best if I kept my distance, and my money.

Fair pricing, and awesome quick service. Great shop i definitely recommend them.

Excellent Service Awesome Guys Professional Car Repairs by Decent God Fearing Folks who Care!!;;;;Amazing Staff Team MembersTHE BEST AUTO REPAIR SERVICE AROUND!!!!!A BIG HOLLAR AND AMONGO THANKSGOES OUT TO :JOHN MASSEY, HIS FATHER LEROY,..OF ACADEMY CAR CARE AND AUTO REPAIR!!!!!!!She runs GREAT!!!!!AND PASTOR DAVE AND PASTOR BRADYFROM NEW LIFE CHURCHCOLORADO SPRINGS

I was very pleased with the service I received from them. They even allowed me to take a look at what was wrong with my vehicle instead of just telling me.

Pricing is very reasonable, ive never felt lied to here, and the repairs are done with quality and budget in mind. Best mechanic ive been too.

They are a very honest repair shop that has excellent customer service. They have repaired my vehicle twice now and have been more than fair with me. They are my new repair shop for all my vehicles.

Cal and the mechanic were great!!! We highly recommend them. Very trustworthy and knowledgeable.