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Harris Used Parts Inc
521 E Las Vegas St, Colorado Springs, CO 80903, United States
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Harris Used Parts Inc
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Ri
Review №1

Do not go here. These guys literally ripped me off saying they gave me a good driveshaft n it was garbage. Now Im literally only a few days over there so called 30 day warranty so they can do anything like wow. I literally couldnt get my car worked on for weeks obviously right now. Jus go on ebay n buy the part new. Youl have much less of n issue. Go here expect to be ripped off.

To
Review №2

Well worth the drive from Denver. I picked up a great set of BMW wheels with center caps and TPMS at an amazing price. When I arrived, they had already brought the wheels to the front of the shop, and they even helped me load my car. Very efficient. They are busy, so if you dont get a call back on an item, just try again.

Ye
Review №3

Good computer search service accross notion in Colorado for auto parts

Em
Review №4

We ordered a front right spindle knuckle two weeks ago however....first they ordered the wrong part they ordered the left side then they said they will order it again...but this time the same part for the other side would be double the price plus another 5 days to wait for the part to be delivered so THEY NEVER HAD THE PART WE ORDERED IN THE FIRST PLACE wasted our time... awful customer service and business a simple fix is going to take at least 3 weeks now thanks to them.

Ra
Review №5

Only place in town I know to get a good deal on good parts

St
Review №6

These guys are awesome! They researched so much to make parts work for my application it was amazing. And then they keep going out of their way to make sure I have what I need even small dollar items. Great customer service! Definitely earning lifetime customers. Ive been going to them for several years & have never been disappointed.

An
Review №7

They almost always have the parts I need

Do
Review №8

Seemed nice but didnt have much on 95 corolla

Do
Review №9

Good Parts. The kid the always wears the Steelers hat is always really helpful.

Mi
Review №10

Great service friendly people

Ap
Review №11

Always pleased when coming in here how helpful everyone is. The same can be said when I call in first to make sure they have a part. Very professional, outstanding customer service, and fair pricing.

he
Review №12

Great service and prices!

Fr
Review №13

They are awesome! I havent had any issues at all with them and they helped me out a bunch of times plus everything there is cheaper than u-pull-n-pay.

an
Review №14

Best place to get parts..this guy Tony that works there is always helpful keep it up guys..

Oc
Review №15

I walked in and one of the guys was extremely rude. I was referred by south CO tires to pick up a rim for my car and it ruined my day going there. When the rude one went to grab my rim the other guy in the shop said, hell be right back. I said is he bringing his attitude with him? Everyone else but the young light skinned african american behind the counter was friendly and smiling and had a good energy.

Ar
Review №16

Great service.

Sh
Review №17

Highly reccomend! We sold them a couple items and they were very fair on the price!

Do
Review №18

They are quick and efficient and helped me out immensely. I appreciate the help and the service I received.

Sh
Review №19

Some of the worst service I have had. I called 2 times to check up on a part which I was told I would have by 4pm. At 4 I called and asked where the part was. I was told by Shawn who works there I wouldn’t get the part today since his driver went home. No apology or nothing. He needs a lesson on how to talk and help people. Reading these reviews and how awful he has been with others customers I understand why now. Regina is so nice there and very courteous. Find another Regina.

Gr
Review №20

I see a previous review saying Shaun was unhelpful and I want to share my experience with Harris. I was in from out of town and basically stranded. Shaun was able to get my part within a couple hours and get me home. I know experiences differ but working with Shaun and the folks at Harris was a pleasure for me to say the least. I’ve made multiple orders with him and Mike in the past year and will continue working with them.

ad
Review №21

Way overpriced! I dont know if the guy who quoted me a price over the phone pockets some of the money from the parts he sells, but I wouldnt put it past him.Never paid and went elsewhere for a much better price!

Mi
Review №22

Great place always helpful

Du
Review №23

Excellent staff, great prices and tested parts. Everything you want when fixing a car yourself. They helped me diagnose and test my blower motor. Way more than the other places Ive tried. Thanks guys...and lady!

Gr
Review №24

Good guys. I’ve had several positive experiences here. Bought a couple motors over the years and they always seem to do great

Wi
Review №25

Dont try to return anything here they only give you an exchange and no refund on the product you bought if you got the wrong part didnt carry the part I wanted so Im basically out$150 it doesnt say anything about no returns on my receipt never had this problem at any other store and I only have 30 days for something else to go wrong with my car or else I cant exchange it

La
Review №26

The instrument cluster I needed is only available new OEM. I saved over $1000 buying a used one from Harris. Great service, they were knowledgable and made sure we got the right one. It came in the next day as promised and worked perfectly once installed.

JO
Review №27

They have the part that I was looking for and the price is just right. I would have given them a 5 stars but the counter guy Shawn was tripping balls and I had to repeating myself several times. Maybe Harris can put sober people at he front counter. Other than Harris has all the parts I need and i am happy they are located near me.

Ad
Review №28

Very friendly and helpful over the phone. My part was showing in stock online, but they wanted to see it on the shelf before saying yes. Took my number and called back in less than 5 minutes to confirm. Prices were better than online. Upon arriving the staff were friendly and happily answered several more questions.

Ca
Review №29

They are very friendly with the costumer

Ma
Review №30

You have to harass them to find out they forgot to order your part for 2 weeks.Ive used them in the past and was very pleased, part arrived promptly.This last time, I waited 4 days before calling to check the status of the part after being told it would take 2 days. They told me Regina forgot to order the part, and got me on the line with her to remedy it. She swore she would order it, but then told me an excuse about it being bent and needing to come from a different location. It might take a little longer now, she said.Fast forward 4 business days, I call and ask for a tracking number, Im told to expect a callback. I never received this callback, and called them again, and told that they are trying to find the order. Waited for another callback. Nothing.Called the next day (at this point Ive called them 5 times and its been 11 business days) and was told there was no order status or tracking number because the order had been lost/neglected.I then called a different shop, have the part on the way, a tracking number, regular updates from the owner, and it cost 15 dollars less.

Te
Review №31

Great service and huge selection of car and truck parts

Ka
Review №32

Called looking for power transfer case for my car, but when I called and talked to Shawn he said he did not know what that was. After saying it was for the AWD he still did not know what to look up. Later on my brother called and said verbatim what I had told him and was immediately given an answer and an offer on a part. As a female this sexist attitude is leading me to take my business elsewhere at an increased cost for the part.

Ma
Review №33

I purchased the part that i needed for my daughters car at harris. SHAWN assisted me and told me hed call once the part was ready. After 3 days of no call from him. I stopped by at shop. Shawn wasnt at work that day and there was no record showing he had placed an order for my part. Regina at the counter was very helpful and saw that I had paid for my part already and completed my order and got it for me the same day and was very apologetic.P.SHarris Ive read the reviews and it seems like Shawn is a problem for your company. Why do you keep him around? I would have given you a one star review, but due to the prompt action on your other employee. I gave you 3 starts. Im not sure if he is the same Shawn that was given poor reviews from your truck parts, but I can only assume that he is (possibly related to the owner?)Just to second the previous poor reviews of Shawn. He did look out of it when he was taking my order and this could be the reason why my order was forgotten. Maybe its time to part with him or place him in the back. He is not a good employee and quite frankly an embarrassment for your company.

ab
Review №34

I was looking for a grill for 2014 Nissan Altima. I called a guy his name Shan and I sent my friend to buy it. I am living in Denver but I was in Miami in that time. My friend took the grill directly to the bodyshop and it took long time to finish the car after everything done they noted that the grill is not fitting my car actually it is not for 14 Nissan Altima. I called back the Harris Used Parts Inc and they ask for receipt and I don’t have it and I asked to talk with the supervisor but he was in vacation as Shan said. I called after 10 days and Shan answered my call and he didn’t allowed me to talk to supervisor and he told me that 30 days returning is gone and I told him that I was waiting your supervisor because I didn’t have the receipt but I can show the transaction in the bank account. I couldn’t arrive to any solution with him and he hanged up the phone twice he was too rode. I told him many times Just give me the right part I didn’t want to return it I need to change it. Finally I went to LKQ and order the Grill it was $40 cheaper.

Ca
Review №35

Good used parts of your not looking to try & pull your own parts off.

Ja
Review №36

I saved so much money by buying used, customer service was super helpful and I would recommend to anyone. Great quality used parts.

Da
Review №37

Mike here is great. Quick friendly service, a vast array of part. Maybe some other customers went on an off day, but I would recommend these guys to anyone!

Za
Review №38

Tried to charge me %20 re stocking fee on a transmission that was total junk and worse than the one I pulled out. Transmission Clinic of Colorado inspected the trans from Harris said it shouldn’t even be re sold. It should never have been labeled as a sellable unit. Bushings were shot and there was more metal shavings in the filter than my original transmission I had them inspect as well. The pictures are of the magnets from the transmission from Harris. Look at all that! The tech who tore it apart said they were double if not triple the size of what they should be.Won’t ever give another dime to these people.If you need any used parts for a SAABMile Hi automotive is your place. 90 day guarantee vs Harris 30 day. ZERO restocking fee. Oh and they actually had paperwork for the trans. Harris simply “lost” theirs.....should’ve been red flag #1Then they wanted to pay me in check even though they don’t accept checks themselves and I paid in cash!!Overall total joke of a shop.

Te
Review №39

Fast prompt service, acceptable pricing. Good explanation on the process and returns. Happy customer here..

An
Review №40

Crate service great people been doing business with them since the 70s honest folks

Ta
Review №41

Got a great price on a quality window from them.

di
Review №42

Fair price on parts and professional staff will definitely go back

Or
Review №43

Nice people. Bought a used rim here for a Chevy uplander. Fair pricing.

Ch
Review №44

Good part selection, knowledgeable staff, good prices.

De
Review №45

Had what I needed, was quick about it, and let me even match the part to make sure I had the right one. 30 day warranty on everything, saved me over 600 on a car thats only worth 1200. Thanks

Le
Review №46

Staff is friendly & VERY helpful! This place had the parts I was unable to find anywhere else

Ja
Review №47

Not even worth a 5 minute drive. I needed a third brake light for my eclipse and they wouldnt sell it to me because they wanted to keep the entire rear deck lid together in case a body shop needed it. Im a paying customer who came to a used parts store to purchase a used part and I was turned away. What good are they to the public if you cant buy what you need.

Na
Review №48

VERY DISAPPOINTED!!!!!!!!!!!!!!WORST COSTUMER SERVICE EVER!!!!!!!!!!I bought a fender from Harris auto parts and it was removed from someone who just started working there stated from Mike. I wasnt able to put the part on my car since its was bent by the screw area where it was removed. I called and explained the situation. I took me 3 days to get an answer from Toni which was delivered to me today.I was told that it was in perfect shape when I left and I should have told them right away when I bought it and then she hung up in my face. Im very disappointed in their costumer service. They are the professionals and they shouldnt sell a damaged part without informing their costumer.They will never get my business again

Ro
Review №49

Wow! Awesome place to get a few things.got a great deal on brand new tires for my sons truck!!👍🏻

Mi
Review №50

Never heard of them before and im glad i know about them now. TJ was very helpful and very knowledgeable. They had the parts that i need and the price was shockingly low compare to the dealer. I know where to go next time i need something for my car.

Ti
Review №51

Got the part I needed for a very fair price

Gu
Review №52

I am a Latino person. These people treated me like I was stupid. I love this wonderful country. It hurt my feelings to be talked down to. I don’t recommend this place at all.

a
Review №53

Ill choose this place any day. They always have what I need for a damn good deal.

Ho
Review №54

Great place for used parts friendly service

Ty
Review №55

Terrible customer service. Rude and unresponsive. I would rather drive 100 miles to find parts than visit this place.

Ga
Review №56

Ive been here twice for used car parts and had no issues, prices are fair, service is fast, people are friendly.

Aj
Review №57

Unprofessional sellerJunk used parts

im
Review №58

Great service and usually have the part Im looking for.But why closed on Saturdays when many people are working on their vehicle then.

Ph
Review №59

Bought a bunch of stuff from these guys after I crashed my car, helpful and friendly!

ky
Review №60

Somewhat friendly and helpful . Pricey

Je
Review №61

I purchased my Santa Fe there and Im very happy with my car, especially the price that I paid for.

Du
Review №62

Saved me $650 minimum

Ch
Review №63

Whoever takes phone calls needs to Adjust their Attitude! I am calling you to BUY parts from you but rather not at this point!

Ma
Review №64

A lot of used auto parts.

Ka
Review №65

Got the part I needed and they were polite to me but I heard the woman being rude on the phone a number of times

Me
Review №66

Worst customer service Ive ever received, they lied about having a part and gave me another part that was broken and the store manager didnt want to refund my money back. The junk yards handle better business than these guys do!

Ry
Review №67

With the wind on fort Carson I lost two windows. Found the windows here. Would suggest them to anyone.

Jo
Review №68

THIEVES!!!!! I needed a throttle Bodie they had to order it. I had to pay 185 dollars over the phone. Got it 3 days later. This part was junk. It looked like a antique. I waited the weekend and took it back first thing Monday. 3 people in front, I went to the one and said I would like to return this. INSTANTLY every person at the front desk attacks me about the part. The b***h lady told me it was missing something. It wasnt she agreed later finally the guy would take it but on top of a 20% restock fee he was going to charge me 20 to 30 dollars for shipping which was not on the return policy at all. I told him the part was junk AND HE SAID HE KNOWS!!!!!!!!!! I paid 50 bucks to rent a paper weight for the weekend. Complete thieves. Dont go there

To
Review №69

I’m glad they are a local business. They have saved me many times.

Ra
Review №70

Had what I needed. Was in and out really quick.

Or
Review №71

My mother ordered a Dip stick for her cavalier and the didnt even send her the same make of car dip let alone the right one. So now were driving form littlton to the springs just so we can get the right part.

Kr
Review №72

Another used auto shop, like ABC auto parts, and u pull n pay.

Ma
Review №73

The rudest mfers on the phone! No type of customer service!

se
Review №74

Wonderful customer service very helpful friendly staff

J
Review №75

Great eclectic house

An
Review №76

This place makes life so easy

De
Review №77

Told me on the phone they had the part, made the trip only to be told they dont have it after all...

Th
Review №78

Ordered a pumpkin spice latte and they had the gall to tell me it was an auto parts store.

Ro
Review №79

They got it or they will find it

Lo
Review №80

Tried my arrive, great prices

No
Review №81

Doesnt sell aftermarket wheels. Sells genuine for the same price as the dealer with a 20$ upcharge per wheel.

Br
Review №82

Great people

Sh
Review №83

Killer deal on replacement wheel for 2007 Impala!!! Thanks Harris!!!

Mi
Review №84

Great quality use parts

Da
Review №85

The lady there was mean and rude

Cl
Review №86

They are great here!

Hu
Review №87

The head what I need it

Su
Review №88

Car parts

Ke
Review №89

Friendly and quick service

Re
Review №90

Always great service

Ta
Review №91

Good prices

Aa
Review №92

Horrible rude service

mi
Review №93

Ok

Mo
Review №94

Ok service

El
Review №95

Cheap place

Jo
Review №96

Huh

Hu
Review №97

I do not recommend anyone to buy in this place I bought a transmission if the guarantee was 31 days I returned it after 20 days because it was not working well I took it to get my money back $ 1100 they put all kinds of excuses not to return the money They told me that it was my fault, that it was not well installed that I had disposed of it, they are rats in this place, put any excuse not to return the money

Information
7 Photos
97 Comments
3.9 Rating
  • Address:521 E Las Vegas St, Colorado Springs, CO 80903, United States
  • Site:https://harrisusedparts.com/
  • Phone:+1 719-632-4629
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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