Went there today for new tires, even though the service tracker did not work, the employees do. They changed 4 tires quickly and efficiently and told me I will need front brakes in the next 12 months or so... And they dont even do brakes. Jorge and the staff are excellent!

Just a quick shout out to these guys for a job well done. In the process of mounting tires and wheels, I had an issue with my tire pressure sensors which was on me (I had wrong parts). They stayed with it and worked with me until it was resolved, which took hours at no charge. Thanks for a job well done.

Was prompt no one else had enough employees too do the oil change.

Wasnt at the auto center! Was in the department store part and it was ok ! Have to praise a fellow shopper who found my wifes cell phone and turned it in, instead of keeping it. Luckily I had mine to call it to retrieve from service counter ! Thank you, fellow shopper 🙏‼

Bad customer service. Called four times on Thursday, 3 times Friday and Twice today Monday and someone kept picking up the phone then putting it back on mute without saying anything. Every single time.

They were nice and helpful. I could ask questions.Reminder to others: it may take time there to get your car so be ready to wait. I CANT complain about the wait because the service and price is wonderful.

Nice people

Had a tire changed on our RV here. They had to stay late to get to us...but they did thank goodness. They let us bring in our 2 small dogs it was hot out even at 7pm. Nice service. Guy at counter really nice

AAA brought me to it to have a flat tire either fixed or repaired. Only had to repair. They could have soaked me by having me purchase a new one. KUDOS TO THEM

Ordered tires online, email told me to go to service department to pick up. Young lady i talked to definitely needs customer service training. Told to go to the tower up front. Went to tower, checked in, tower said my order is not at tower but someone will bring it out. Half hour later they finally showed. Associate was very nice and took back to tire center. Tire center employees minus the young lady took care of us after that. They say its a new system but either way there is no reason for rude associate.

The manager told me that they were closed and couldnt fit me in, then he found out I was in trouble being between cities and I was stuck so he managed to fit me in and not charge me. Best ive ever been treated at an auto shop or any service place!!!

Hard to find what you looking for

2 hours plus just to put one new tire on my car... Some other guy before me spent three hours for an air filter and battery. Hire more people or just quit Walmart auto. Because this is the third time in the month, across three completely different Walmart auto zones where the stupidest simplest things took two to three hours.

I bought a new set of tires from Walmart in collinsville.. A few months later my tire had a object lodged.. I took my car in to have it patched/plugged..i was told by Cozy that it couldnt be repaired.. And I need to buy a new tire Knowing better.. I said load my tire back in the car and I will take it somewhere else.. I took it to Orchard gas station in Collinsville and they fixed it all for 15 dollars.. You just lost my business forever treating me like I just fell off the turnip truck!

Good price slow service

Very nice service for decent price. Thank you.

Great job!!! Went above and beyond friendly and very helpful when you are buying a set of tires you need the sales associate to be knowledgeable. Thanks

This shop appeared to be organized on the outset. However, my $84 tire turned out to be $159.00 after misc. fees and services.Somehow, after purchasing a road hazard on the tire that went flat, I was still charged $12 to replace that (after a grand total of two weeks of road use).Also, I explained to the manager that we had a flat while on the interstate in the middle of our 12 road trip. So, what did they do? Left my spare tire in the middle of one of the seats of my van after they took way tooooooo long to replace it. Then when I brought it up the managers attention, they took ANOTHER 30 minutes to put my spare back in my vehicle.

Fast service even while busy.

Friendly, helpful and professional. Give these guys raises!I came here because of the other positive reviews and I am going to most likely keep coming here!

Had to wait 25 minutes for service in sporting good store

Two hours to replace two tires. Tried to save some time instead of going up to Alton, and boy, did I make a mistake.

T he idoit. Brandi service wtiter 1798 after i told her tps was cracked mounted tire with cracked tps anyway so i called corporate Wal-Mart on her tire flat as pancake

This place is a joke 2 1/2 hour to put on 2 tires . Not a car in or around shop when i got here never again

Tried to order tires for my utility trailer. No one knew much about that. I ordered them on line, when they came they didnt fit and returning them was like root canal.

Waited over an hour just for my car to remain in the same spot and for the cashier to be a smarty pants when I asked how long it will be

A good deal on tires, prepare to wait

Very friendly and professional service

Employees do their best, feel sorry for them because the customer base isnt necessarily the best.

The cashier was rude. But the service men was very professional.

Need to hire more workers and get more inventory and lower prices

My TMPS broke causing a small leak in one of my tires. They fixed it for cheap and got me in and out in less than an hour. Stand up people here.

Understaffed, and unattentive employees. Quoted for a tire price and the person forgot to add a warranty in even though I kept asking if the price was with the warranty.

I go for the lols and to crop dust people smelling candles

Im writing this about 4 months after the fact, but when I needed a new tire and it was close to closing time, the manager went above and beyond to help me out!!

They didnt do what they was supposed to do. I took my car in so that they can replace the left front tire sensor but when i got it back they told me that i needed to take it to the dealership to get it reset, they should have told me that before they even messed with my car. When i took my car in only one sensor was out, now its showing all of them are out....very very very disappointed, mad and upset 😡

Nice people great service

Changed tires promptly

Very rude, first and last time randy doesn’t have customer service skills if I could put negative stars I would

Horrible customer service in auto development

Everyone failed epically with customer service

Feel sorry for the guy back here checking people out and dealing with people. He’s the only one. The store get a star not customer service.

Fast and cheap

Expensive

Very slow

Three hour wait

Excellent