My wife and I went to Jack Schmitt Ford to see how much we might get for our trade. Laurie was extremely helpful throughout that process and hooked us up with Chris Belesi, who showed us a few cars and answered so many of our questions. My wife did part of the car shopping/test driving on her own and was very impressed with Chris and how respectful he was towards her. We fell in love with a 2017 Lincoln MKC and Chris was very knowledgeable about the vehicle. Once all the paperwork had been completed, he got in the car with us and showed us how to use all the features in the car. We loved our experience with Chris, Laurie and the Jack Schmitt team and plan to come back!

Chris from sales was great and easy to work with...as was Gary in finance; and not to be outdone by Dan in service. Just a great team to work with. I almost forgot about Cheyenne who got us in the groove to trade in my 2016 F150. Thanks all!

Had a great experience at Jack Schmitt. Bought my first Wrangler and felt like I got a great deal and was in and out! Blake was our salesperson and he was so nice and courteous. I would definitely choose to do business with him again. He wasn’t pushy, he wasn’t arrogant and he wasn’t rude. If you find the car you love, pop in to Jack Schmitt and request Blake. You won’t be sorry!

It could not have been a better place to buy a car! They were incredibly nice, kept us up to date throughout the entire process and made sure we knew everything that was happening and kept us excited! Nick Karateew was the best at helping us through everything and I am super excited to happy to be in my new car!

If you are planning on shopping for a new car or truck, Jack Schmitt Ford should be at the top of your list. Hands down the best buying experience we have ever had. Alex Garcia was wonderfully easy to work with and very low pressure. He worked very hard to find rebates to help bring the truck down to a manageable price for us. And they went above and beyond on our trade in. Thanks to Alex and the rest of the team, we were able to roll out of there in exactly what we were looking for.

Bought my Truck from Chris Belesi and Nick Karateew. Came in to chat with Chris after a online inquiry. Chris showed me a few things and we decided it was best to order a custom build. Gave me no pressure to do so, and a few days later I returned to meet with Nick to place my order. Nick kept me informed during the whole procedure. Got my truck ahead of schedule, and Jack Schmitt Ford gave me an amazing price for my trade in. So happy with my new Lariat and Jack Schmitt Team. Looking forward to continuing the relationship. Go Birds.

Nick Karateew in sales was truly a pleasure to work with. We were warmly welcomed when we stopped in by Laurie the customer service specialist and then Nick who showed us the truck that we were there to look at, and then ended up purchasing. He was friendly, answered our questions and made us feel relaxed and glad to be there. Never pushy, I would recommend the sales team at Jack Schmidt any day to my friends and family. I’ll definitely be coming back again. A+++ 5 stars!

This beauty came home with my thanks to Alex a fantastic salesperson! He knew I was looking for a Lincoln with certain features, within 30 days of our first meeting he brought a perfect fit, with amenities and price ! Thanks for a wonderful experience! I will send more business his way for sure !!

Best car buying experience Ive ever had! Love my car and my deal! Go see Lee or Jon. Theyll treat you right and stand behind their product 💯 % too. Dont waste your time or your dimes going anywhere else. Chris in finance can hook you up better than another place for sure too. Jack Schmitt Ford is the place to G0 to Buy Your New Ride!

Jack Schmitt Ford is truly fantastic! I was looking for a truck on line and ran across one at Jack Schmitt. I reached out to them and they responded quickly. My salesmen, sent a personal video of the truck I was interested in and the rest is history! I live an hour from Jack Schmitt Ford but made the drive because they were that good! They want your business, if you are in the market you owe it to yourself to check them out. ALSO, I returned for some follow up and Nick (Salesman) and Gary (Sales Mgr) were crazy helpful! I had a truck bed liner installed in my truck (it was perfect) and they helped me setup my Ford Pass ( which is amazing). These guys are fantastic!

Please save your hard earned money and go somewhere else. I bought a 2017 Dodge Durango on 8/9/2021 and a week later the car broke down on me. I took it to a local shop and turns out it needs new spark plugs. I contacted the dealership and they stated they could not do anything about it. I am aware that is normal maintenance on a car but no way i should have to spend $500 to get my car fixed this soon. I hadn’t even had the car a full month. Please just go somewhere else and save yourself. Or learn the hard way like I did.

Just picked up my 2021 Bronco Badlands from Jack Schmitt last night and my salesman Alex was awesome! They kept me in the loop start to finish and took great care of me!

My service appt. went very smoothly. Brittany was very helpful

I had a really great experience! Darrion B was amazing. Made sure that everything was to my liking before I drove off with my Ford Explorer. Laurie was also great as she was the one who worked out my deal financially. No complaints.

Just purchased 7th vehicle from Jack Schmitt Ford. Nick Karateew has been fantastic to deal with on my last 5 purchases. He is the most knowledgeable dealer sales rep I have ever dealt with. Straight shooter, to the point, and understands my needs and delivers every time. Buying vehicles is my least favorite thing to do but Nick makes it painless. Thank you.P.S. Dan Nunn in Service is awesome as well. He makes the overall vehicle experiece complete. Bill L.

100% recommend this place! Blake got me an awesome deal on an awesome truck! The entire process was smooth start to finish by Blake and the rest of the team!

Nick Karateew was a great salesman, very insightful. We will be back!

I was greeted by Mike Paule, as I promptly arrived at the scheduled appointment time. The service bay was open, and Mike with a friendly gesture welcomed my arrival. He new me by name and promptly began the registering of my vehicle with the service invoice. I was assured the specified work would be completed in 2hrs. or less. I was not disappointed to receive a call 90mins later that my GT was serviced and ready to go. The entire staff at Jack Schmitt Ford are very warm and friendly. The Porters, Sales Personnel ( Nick), desk clerk, Sales Manager (John R.) Service (Mike P, and Jennifer) to Casheir (Renee) all show a degree of respect and appreciation for my business.I always feel welcome when I come into this dealership for service, sales, and even the free car washes for life.Thanks, Lew & Paula Roberts

We had a great experience with Ford Schmitt. Our sales agent, Lee Chaney was excellent!! He was extremely knowledgeable, informative, and personable! He helped activate several of our options which was a huge help! I strongly recommend Lee and Ford Schmitt.One more thing. I have had 7 BMWs and made a huge switch to a 2021 Ford Edge Titanium. I love it!Thanks to the Ford family!!!!Debbie Cherry

My experience in purchasing my 2021 EcoSport from Jack Schmitt Ford in Collinsville, Illinois was fabulous! A five-star rating all the way. My salesman, Lee Chaney, was superb in customer service, friendly, patient, personable, very knowledgeable in all the cars he presented to my husband and I. He took time to listen and give us his full attention to what would fit our needs. There was no rushing or fast talking in his presentations. Lee Chaney was patient and respectful in helping my husband and I decide which car would be perfect to fit my needs. The service from everyone at Jack Schmitt Ford was wonderful. It will be our one stop place to shop for a great Ford vehicle. Our experience with Jack Schmitt Ford will keep us as customers for years to come.

Wonderful service as usual from the Jack Schmitt service team. Service advisor Dan did a great job of making sure the routine maintenance wascompleted on time. I would recommend Jack Schmitt service to anyone.

My vehicle needed warranty work. I scheduled an appointment to drop off in the morning and a porter was going to drive me to my employer . Plans for the day changed and I needed transportation for a meeting. Jennifer McCullough went above and beyond in locating a loaner vehicle. Jennifer has a great attitude and a good sense of humor. I will be returning for future service needs.

Anyone in the Metro-East/St Louis area looking for a great car dealership, I would like to recommend Jack Schmitt in Collinsville, Il. I went in on Saturday, 8/21 hoping to find a good used car. Not only did I find a good car, but I meet some of the nicest people at this dealership. The salesperson who help me was Blake Turner. Im sure the other sales staff are good, but Blake is who I met and he worked with me to find the best car at a great price. I felt he took an interest in me as a person and not just a customer. I enjoyed getting to know him. After I made my decision, Blake handed me off to the finance officer to take care of the paperwork. I have bought many cars before, but this was the most pleasant experience at a dealership. If I ever need a new or used car, I plan to purchase from them again. Why? Because I know Jack Schmitt!

I will refer all my family and friends to go to Jack Smith Ford, people are really nice and willing to help you out. And a big thanks to Chris Belesi for helping us out with the Journey and not being annoyed with me calling so much. Thank you Sue Cartwright

I saw the car I wanted online and received excellent service from Alex and from Nick. The whole process from walking onto the lot to driving off it with my new car took a little over two hours including financing. The staff were professional, personable, courteous, and helpful. I had a great experience.

Awesome experience, awesome dealership. Make sure you go see Alex when you stop in. Great guy, that truly just wants to see you in the car you want. Couldn’t have asked for someone better to work with. Thanks again to Alex and the Jack Schmitt team for making me the owner of my new Dodge Ram!

This was honestly the easiest car buying experience Ive ever had. I strongly recommend going here if you want an easy and painless experience. Please see Baby Ronnie! The man will take good care of you!!!

Wonderful first experience with Jack Schmidt’s service department. Dan the service manager is great to work with. Communication was great and he had the repairs done early. I’ll definitely be going back when I need work done.

We had just moved into the area when my transmission went out. Jennifer made my service experience so wonderful! She told me all the options, explained everything very well, got everything scheduled and I had my transmission fixed in less than a week. She also noticed that there was a warranty on the car and get that replaced as well

Darrion was great to work with. If youre in the market for a car I highly recommend you go see him. Thanks again Jack Schmitt Ford.

Outstanding customer service!!! Jennifer was friendly, courteous and professional. She went above and beyond by helping me out with my vehicle servicing needs. This is exactly why Jack Schmitt Ford has been my go-to dealer. Thank you.

This is by FAR the best experience with a car dealership I’ve had. I went in at about 10am was driving off the lot with my brand new car by 1pm. The team was very knowledgeable and worked with me to get me exactly what I wanted. The salesperson I worked with was Jack Spencer, if your headed into this dealership I suggest you to work with him. He very knowledgeable, patient, and is a no pressured sales kinda guy. The finance guy Tony, really worked magic and got me a great deal ( one that was better than I thought I could get). Overall, my experience was 5 STARS. And I will be back to purchase another vehicle in the future.

Sales worked out a great deal for me, the management there was very receptive and had great communication when I had an issue. Service department was fantastic, Dan is not only attentive, knowledgeable, great communicator and eager to solve my problems. I would highly recommend

Jennifer was very knowledgeable and got me in and out in no time. Noted that I needed new tires but wasnt pushy.

Alex in sales and Chris in finance were a great help. Highly recommend.

My wife Becky and I were completely satisfied with the deal we got on our trade-in and the purchase of our pre-owned vehicle. Every aspect of the total experience was 5 star! From the moment we stepped in, the receptionist introduced us to Lee Chaney, our sales person. He was professional in every way. He listened to and took note of our needs and proceeded to meet those needs completely throughout the process. The whole experience was flawless including our time with the finance guy Chris Wheeler. Certainly the best car buying experience we’ve ever had. Thank you!!

Had a very pleasant experience at Jack Schmitt Ford yesterday buying a new car. Wasn’t really planning on buying a car but Alex Garcia our sales person was very friendly & helpful. He showed us the cars we wanted to look at & let us test drive them with no pressure to buy. We decided to purchase a new Ford Edge and feel we got a very fair deal thank you Alex.

Jennifer handled my service extremely well. It was a pleasure working with her. She provided a loaner vehicle and was in contact through the entire process. And the tech finished the work well ahead of schedule. Great experience and would highly recommend Jack Scmitt Ford in Collinsville for any vehicle service. I have been other places and the service I received here was above and beyond.

Thank you guys so much! Darrion was phenomenal to work. He took his time and was very transparent. Make sure you stop by to see. You wont be disappointed!

Great experience overall! The website was very informative with plenty of photos, vehicle info, and even a CarFax report for each vehicle. Blake in Sales was exceptionally professional and helpful, and his years of experience made us feel at ease throughout the process. Lori made the financing simple and efficient. The whole Jack Schmitt Team communicated effectively and provided a high level of customer service, going above and beyond to make us feel welcome and taken care of, even though we did the whole process via internet, phone, and mail from out of state. Thank you!!

My name is Griffin Baer. I recently had a car appointment with Jack Schmitt Ford in Collinsville. The appointment went amazing! My service advisor Jennifer was awesome. Her level of attention was outstanding. She took care of every minor detail and had me rest assured everything was gonna be OK. Best service appointment I’ve ever been to. Definitely 5 Star PlACE. Thank you Jennifer and everybody there that helped out. I had some major engine done.

Great service, very professional. Jennifer is a real pro and understands the definition of Customer service. I really appreciate the free wash!!

This is our second vehicle purchase in 6 months from Jack Schmitt. Nick, our salesman, and Gary, our finance guy, were amazing. It has been the best car buying experience weve EVER had. Everyone is very kind and accommodating. Cannot say enough good things. Will be recommending their services to ALL our friends

Always First Class Zac was the best to work with we have bought several cars from Schmitt Ford and it has always been great

Made the process very easy. Awesome dealership to work with. Thank you Zach and everyone for making my car buying experience actually fun!

Darrion was great to work with. He even stayed 2 hours after they closed to get the deal. If you are in the market for a car go see Darrion at Jack Schmitt Ford. Thanks again for everything!

We had an awesome experience. Everything went smoothly. Jack Petersen was our salesman. He was fantastic. He went above and beyond. There was something that was on the truck (maybe sap) and he was able to get it off. He took his time and removed the stuff off the truck himself. He was so friendly and sent text message to confirm our appointment and to send a video to show us more details of the truck. We had only seen it online. I would recommend this dealership to my friends and family. The manager Steve Hobbs is also amazing. Thank you Jack for all that you did.

I had the opportunity to work with Alex, he was fantastic. He was very friendly and knowledgeable. He also made the whole car buying experience easy and fun, which are not words I normally associate with car buying. The dealership has the lowest prices and a great selection of used trucks. Overall, I would definitely recommend the team at Jack Schmitt Ford. They gave me a great deal on their truck and a great price on my trade.

Chris Belesi was amazing to work with! Love my new van :) Thanks, Chris and Jack Schmitt Ford!

Great service. Done faster than expected. Mike was great to deal with. Bought both of my trucks here. Have always taken good care of me.

Best Ford store in the market. Ask for Andee the GM. Super nice guy that will help you!

Worst experience in my life buying a car. The finance guy was rude and insulting, they were very unorganized with my paperwork. I asked 4 times for it and later had to drive all the way back. Car had hidden issues they refuse to fix once discovered. Everytime I call someone guesses a different answer. Also 3 weeks later I am STILL waiting for my title. Probably going to call the attorney general and will never even consider buying from this place.

I had alway been wary of dealership service departments. Then I got to meet Dan after I purchased a F150 from Jack Schmitt Ford. Dan is very honest and always lets you know the good and bad of any service or repair you might need. What I find refreshing is what ever the issue is he will let you know if it easier or cheaper to fix it yourself. The other thing I appreciate about the service department there is their openness. We recently purchased a car from the dealership. We were in the market for a used car. I started with Dan in the service department. He told me if you find a car you like come on back and I will go over the service records with you if you like and tell you exactly what we did and be happy to answer any questions you might have. I’m very comfortable having my service done there and Dan and the rest of the service folks have earned my trust and business.

Great dealership w/ great priced vehicles. Friendly and helpful staff made the visit pleasant. Alex G. was a great salesman. He helped me get a good deal and stayed helpful throughout the entire process and beyond- Highly recommend !

Darrion was great to work with. If youre in the market for a vehicle go see him at Jack Schmitt Ford!

The service I requested was completed to my satisfaction. They also checked my car out for any potential problems and reported what they found. The service manager Dan was very helpful, answering questions I had, and he was very courteous. Ill definitely use Jack Schmidt Ford for future services.

Second time Jack Schmidt was horrible, I’m done, one would expect 2 keys when you buy a 30k plus car. Ha nope they say it’s not on them to provide that after the deal is complete. They offer to get one to make it right then want to charge you! If I treated my customers at my shop like this I would be out of business!

Cant say enough about our salesman Darrion! He took his time, and made the process easy. If you are in the market for a new or used car I recommend you go see Darrion at Jack Schmitt Ford! Tell him I sent you.

Excellent experience their and our salesperson Darryl Brown was exceptional. Knew his stuff, was busy working with us and another customer but kept reassuring us he would he with us soon and he was on point.

I had my F-150 serviced at Jack Schmitt yesterday. It is the first time I have been there. Dan Nunn is a excellent service manager. He made me feel like I was a long term valued customer of the dealership. They diagnosed my trucks problem and had me repaired and back on the road in just a few hours. Really outstanding service department!

Thanks to Darrion my sales guy who helped me get my sons first car and thanks to the staff for making sure I got the wheels I came in for. You guys are awesome and was very patient with me especially since I wasnt fully prepared. I took a chance and you guys help me to the finish line.

Great people to deal with. Knowledgable service staff and super friendly.

Darrion did a great job having everything ready and making the purchase go smooth! Thanks for a great experience!

Looking for a new truck and don’t feel like looking ask for lee Chaney sales professional. I walked in and lee said can I help you? I said I am looking for a Ford F-150 4x4 v8 with a back seat . Lee said I be right back wow he got me just what I was looking for a new Ford F-150 . In just a couple of hours I left in a new truck. This was Number 7 in my new car buying experience and lee Chaney a BIG Thank you.

Our salesman was Quinten! And holy cow I can not say enough good things about this gentleman! My husband came with no intention and of buying and wasn’t pressured into anything? Quinten was patient with him and showed him what he asked and my husband decided to pull the trigger and get his dream car! Quinten and Mike our financial guy made this the fastest and easiest car buying experience ever! We will 100% be back for our next vehicle purchase! They also have a top notch value on my trade in! Highly recommend this place to anyone!

Appreciate the willingness to give me the best price with a minimum amount of bargaining.. Salesman, Jack Petersen was very fair, pleasant, competent and made the process go smoothly. I did not buy the car initially, but Mr. Petersen stayed in touch via email and worked with me to eventually make the purchase. Sales manager (Mr. Reilly??) was also helpful and willing to be more flexible on the sale price. I got a really nice Edge at what I think was a fair price.Overall a good car buying experience.

Excellent staff and we had a great experience! Scott Nosser helped us find an amazing truck based on our wants and needs. He was very knowledgeable on the latest auto technology and walked us through our great new features. I highly recommend Jack Schmitt Ford.

Had a great experience at Jack Schmitt Ford this past week. I had to take my Expedition in for some work and dealt with Jennifer. Not only was she super helpful in finding me a courtesy car last minute but my SUV was fixed quickly and I was on my way again!!

I had a great experience at Jack Schmitt Ford, Lee Chaney, sales professional, was very eager to help and facilitate the sell. The finance and management team did an fantastic job, as well, with friendly and speedy service.

I had a friendly interaction with Dan the service advisor. The issue with my vehicle was resolved and Dan did a great job in describing what the exact nature of the problem was and what Eric the service technician did to correct the problem. Eric also analyzed another issue that I had mentioned about my blower fan control and I will be scheduling another visit to the dealer to get it fixed as well.

Had my 2019 Fiesta serviced at Jack Schmitt Collinsville, Il.Aug 18. Dan got me set up. Excellent servic as usual & very friendly people.

I worked primarily with Alex Garcia; he was *so* helpful and willing to answering all of my questions...even after I purchased my car and drove off the lot. All of the sales team were courteous, friendly, and eager to help, as well!

I cant say enough about the friendly, welcoming, experience I had recently with John. He was professional, helpful, accommodating, and a pleasure to do business with.

I had the perfect car buying experience at Jack Schmitt Ford and salesman Darrion Bogan. I enquired about a couple vehicles I was interested in and they responded immediately to my inquiry. Darrion Bogan went the extra mile as a salesman. He parked the two vehicles I was interested in side by side and shot me a personalized video detailing the differences between the two. When I arrived at the showroom to test drive the vehicles there was no pressure and he was accommodating to all my requests. It was definitely worth the drive from Weldon Spring, MO. I highly recommend Jack Schmitt Ford, 5* car buying experience.

Simple purchase. Online pricing and trade in with bluebook evaluation was extremely competitive. Salesman was wonderful. Friendly service. Great service department. I am glad I drove a bit to go here

Jennifer was great to work with. She helped us with a stressful situation while we were on vacation. Really appreciate her and Jack Schmitt Ford!

I received great service and assistance from my salesman Chris Belesi. I love the new Edge Titanium that we purchased. The business manager that processed the paperwork for the sale was also helpful and well informed, took time to answer all our questions.

I can not say thank you enough. I had a truck go down and Dan got it in for me. The service department and technicians are second to none. I’m very impressed by the speed and efficiency as well as the great customer service I was given. Thank you again!

I want to thank Jack Schmitt salesperson Darrion and Blake for giving the A+ customer service. They were very kind to me and my mother thru the whole process. Also they wasnt trying to be pushy or like some car lots salesman. So if you need a quality car with quality service, ask for Darrion or Blake

Alex was great! He made my experience simple and fast. He wasn’t pushy or intimidating. The receptionist and finance manager were nice too! Highly recommend!

Fast, friendly and a great selection of vehicles. Lee Chaney was very professional, willing to work with my schedule driving from out of town, and straight to the point when requested. Great sales consultant and dealership!

It came in for Service and had a very affordable price and was taken care of. Respectful and got the job done quit and efficiently. Highly recommend

Scott was able to help me get into something that I would really enjoy! His help was tremendous and he is very dedicated to satisfying the needs of the customer. He showed this by even helping me on his day off! I highly recommend working with Scott!

Had a great experience buying a CPO Ford Edge. Helpful and friendly staff all the way around. Alex in particular was very helpful throughout the process, and was especially patient helping this middle aged, tech challenged guy set up all the features of my vehicle! Great experience, great price and I love my new car!

Overall great experience. My salesman Jack Peterson was very professional and went out of his way to make sure I got what I wanted and helped me save a little bit of money in the end with some of the features I wanted. Never felt pressured into purchasing something I wasnt 100% on.

Dan was my service advisor. Great experience. Another shop quoted me over $2500 to do the same work that you guys did for just over $1600. I greatly appreciate the honest pricing. Youve earned a new customer. Thank you!!!

Darrion was tremendous help me throughout this whole process terrific customer service

Larry and I worked with Zachary Delude on buying a new Ford truck on May 24th 2021he was a very nice young man he answered all the questions that we had explained everything to us for us to understand even helped transfer stuff from our old truck to our new truck that has never happened at any other dealer ship before so I want to thank you so much Zachary for a great experience on buying our truck.

Ask to work with Nick K -- he was terrific! No bs, no pressure, no oversell.... just listened to what I wanted and did all he could to meet my terms. Straightforward pricing. I financed the advertised price-- they offer some really fantastic add-on protections & services, but you get to choose if you want them or not. No surprises. Got a real nice, clean vehicle for a fair price.

Darrion was great to work with. Highly recommended!

Terrible experience. Went in with a check engine light and needing new brake pads. Was willing to pay a premium to go with a Ford Dealer. They tried increasing original quote for brake pads. Got truck back with a new issue and my truck now beeps non stop with a flashing parking brake signal. Instead of calling me with an estimate, they simply said my truck was ready. I still have a check engine light and am told I need to pay $100 to find out what is wrong with the truck after spending $860.

Alex Garcia made the car buying experience easy and stress-free! Alex’s professional and personable demeanor make him a fantastic salesperson. I’ll definitely be bringing my business back to Alex at Jack Schmitt Ford.

I have done business with this dealership for years. The sales experience was very satisfying, as usual. Chris, our salesperson was very professional and had an abundance of product knowledge. I will continue to recommend Jack Schmitt to friends and family. Ill also send them to Chris.

Working with John Ortiz made buying my husbands new truck a great experience he was very knowledgeable, friendly and helpful with the process. If you are looking for a salesman make sure you look him up.

Purchased a new car and I couldnt be happier with the process. Chris (sales) was very knowledgeable and helpful throughout my entire undecisive decision making process =) John (Sales Mgr) has always been very helpful to my entire family. Gary(F&I Mgr) made the finance and warranty process very painless. Even the customer service ladies that followed up throughout my process were very nice. I highly recommend Jack Schmitt to anyone looking to buy.

Jennifer McCullough took care of me. She and everyone were competent, friendly and efficient.

Bought a car from Jack Schmitt Ford in Collinsville, IL and I couldnt be happier! Lee worked with me and was very helpful, kind, and patient. Got an amazing deal! Thank you so much Lee!

We just bought a used car from Jack Schmitt and we couldnt be happier! Alex worked with us and was so helpful, kind, and patient. He was great to work with and I felt as thought he really knew how to do his job well. Thank you Alex!

This was the easiest most honest vehicle sale I have ever been apart of. From start to finish the sales team made everything so easy and quick which is important because I was on a time crunch. I traveled across three states to get my new truck and trade in my old one and after the service I was given I would happily do it again.

The process was smooth and fast. Ms. Jennifer McCulloug was extremely helpful and accommodating.