I was at Advance to help my son get a car battery. The staff person tested the old battery and installed the new one. It wasnt easy, the battery post had broken loose. He didnt give up and we left with a new battery installed.

Best parts place in Collinsville. Best rewards program of all auto shops!

In and out service. Was greeted when I came intro the store and wished well when I left. Felt really good, since earlier that day I visited another auto part store and felt like I was invisible. 🙃

We knew we needed a new battery but they checked it to be sure, then came out and installed the new one. They are so helpful!

Very nice workers, greeted you as you walk in.

Very helpful. Will never go back to OReilly . Some employees was not wearing a mask, one that waited on me was coughing. He did have a mask on though!! Advance Auto Parts very professional and helpful!

They always have all the things that I need at a good price.

I had a great customer service experience tonight, with Clark behind the counter. He helped me confirm the parts I needed for a break job were the right part, but more importantly he reminded me to inspect the break caliper for damage because he suspected it was at fault for the premature brake pad/rotor failure. He was right! My caliper was hung up and it needed replaced. He helped me with that too when I came back 30 minutes later. He saved me from potentially running a new set of pads and a new rotor.

The staff were right on top of getting me a competitive quote. They even installed the battery (which was a tight fit). They did a fantastic job!

Tested my battery. Honest, knowledgable

The employees were so much nicer and more helpful than AutoZone. Better prices too.

Nick was so helpful and patient. I will only be using this store for all of my automotive repair needs.

Still great parts and employees need to adjust their attitudes towards customers, reguardless of how their day is going..... Talking about the morganford store!!

These are wonderful people who work here. I only go here when my “service engine soon” light pops up for a diagnostic test, and no one ever tries to pressure me into buying expensive parts or selling me things I don’t need (like all other places do). I’m a young lady so most people try to get over on me, but the people who work here are good people and always help me to the best of their abilities.

Average. People were helpful tho. Came out in isle to try to help me find specifically what I needed. They didnt have it. (Exhaust fitting)

I really like this store as well as the Granite City store. The associates are friendly and eager to assist. For instance, today I was going to order my parts online. As I usually do because of the discounts, but online kept telling me that the parts were not available - even online! I went to the store and they said they had this one in stock. I then ordered it online, waited for the web order to populate, and then picked it up. Collinsville has a great team!

Very helpful, tested my battery for me

Everything you need in stock and reasonable prices

Great

Staff were incredibly gracious, kind, and helpful.

John is the man, great knowledge and super helpful

I am a fan of this location .. great helpful staff .. and the correct parts keep it up techs

Very friendly and nick was very helpful I loved the experience I had

Best parts available and a very knowledgeable staff. Good prices too. Commerical dept is top notch

Everyone is always friendly and eager to help. Im usually in and out within 5 mins. If they dont have what Im looking for, they will tell me which store does and put it on hold for me.

Helpful staff able to look at options for parts take used motor oil

They had the part I needed in stock. The staff was helpful and very courteous.

Always have what I need and have great help and they let me use their tools to do some work on my car

Got a friend who has great discounts....loved it.

I said hi too Manager walking in the store he was outside smoking a cigarette went in the store the other guy was on the phone stood there waited for 10 minutes still on the phone manager walks in with a customer from outside that just pulled up and wait on him first I even asked him I was here can you help me first he said no this is a regular customer so I took and went down the street and spent my $400 from ignition Coils for my truck.Not right.Manager was a redheaded guy don’t know his name.Poor Service won’t use them again been using them for years.

Usually have what I need if they dont they order it. Would have given 5 stars if they had better store to store communication.

Actually,,, It WAS A VERYYY GOOD EXPERIENCE,,, NOAH,, HELPED US OUT AND WAS VERY FRIENDLY,, WENT THEIR TO GET OIL FOR OUR BOYS CAR, ABD YES MY WIFE AND I WILL GO BACK TO THAT STORE....

Always for here for my auto needs. Very helpful staff and have what Im looking for.

If I had any question they was willing to help

Always good parts at market prices. This one always has good service.

Whether its parts for my daily driver, or for my Hot Rod Pickup, Advance always has what I need at a good price.

Typical auto parts store

Staff is always very friendly and knowledgeable. Store is clean and organized as well.

Sales associates helpful but didnt have the part.

Very helpful and good selection. Prices are average.

I like Advance Auto Parts. Staff is very helpful, friendly and courteous.

Always go to Advance auto parts extremely helpful

Great been shopping her for years

Everyone is super friendly! Its also nice to have someone with Volvo parts in town.

Nice selection of auto parts at a good price.

Great place to get your parts !

Great store for all your auto DIY needs.

Great service

Website says free battery installation. but they refused to even remove my battery when I needed it cleaned. Said it was because it had things around it. they were cables.

Good Prices on auto parts

Parts not correct as they recommend, not very confident workers.

Friendly accommodating love the clearance

Always nice prices ok

They took care of me. Installed a new battery

Very helpful in finding out what was wrong with my truck

Great place for parts.

Good service good people

If you buy make sure you save your receipt. Although I didnt have mine they still took care of me.

Decent prices and selection.

I have been treated like family and I will be going back to them again

I alway get my parts there

Reliable service and parts

Great people

Helpful staff.

Awesome staff helpful

Great staff.

Fast friendly service

Had my part, got me in and out....

They install windshield wipers.

Very friendly

Not very helpful.

I am going out to

Its ok

Helpful staff

Great

Friendly workers

M9