My family and I switched to Verizon and had the pleasure of working with Josh Kramer at this location. Josh made our transition to Verizon and purchase of our new phones seamless. He is one of the most knowledgeable and personable associates I have ever had the pleasure to work with. Do not hesitate to switch to Verizon and make sure you request Josh, he is an exceptional salesman.
Talor did a phenomenal job showing me options to upgrade my phone with minimal cost! Very knowledgeable when it comes to helping you choose the right phone for you! Even helped me get my screen fixed so I can get my phone traded in! A1 customer service! 10/10
Taylor was very helpful and was able to even lower our plan per month with upgrading to the Premium unlimited data plan. Also Taylor was able to help me out to get the new iPhone and pay less per month.
We had used the same location for the better part of a decade, then we moved. It was time to get a new phone, and we thought…hey, we will give a different location a try. Talor Byington did not disappoint! He explained all our options, made us feel comfortable with all our decisions, and even made sure that we were good to go before we left. If you are looking for a new phone or just some assistance, I would highly recommend Talor.
Talor and Brooke provided excellent customer service with my phone exchange. Would definitely recommend.
Great service. Vary fast. Talor was vary helpful
Jacob and Taylor were excellent in helping me with my iPhone issue and stayed well after closing to insure my issue was solved!
Talor was wonderful to work with! He was very helpful and answered all our questions!
Came in to get a new phone, after mine broke; Quick service. Riley was efficient and friendly!
Talor and Kristine were great! Super helpful!
We had a great experience with Stanley McMurray! I waited and waited to make the switch from my old carrier that I had been with for 20 years. Stanley was patient over months of me promising I was coming in to take the plunge. My only regret is that I didnt do it sooner!I was pleasantly surprised when we finally came in to find that Verizon was more competitive in pricing than I thought. The prices and promotions were great. And the service cant be matched. All the sales people were happy and helpful, even when they knew I was working with Stanley. They all treated me as if I were their direct customer when I would spring questions on them.Stanley patiently helped all five of us as we went back and forth deciding whether to upgrade or keep the phones we had. He got all of us taken care of and happy. It was great. It was a great customer service experience. Thanks Stanley!
I cannot recommend Talor enough. By far one of the best experiences I have had in any business in College Station. He made the process of ordering a new phone and switching services very easy. Wrote everything out and was very thorough. EXTREMELY helpful and knowledgable.
Talor was very helpful. He answered all of my questions and concerns. He helped me lower my plan and get more gigs for my jetpack hot spot.. Very knowledgeable.
Got the best service with Talor! Was very helpful & walked me through the process greatly.
Broke my phone friday night and had a new one by Saturday! Talor helped me get my iPhone 13 Pro Max and set up a payment plan. Super fast and easy :) he’s the best!
Excellent service . I called many times and chat with verizon customer service and i was getting different misleading informations . But, Ms Kim was awesome and give me the correct info. Thank you
If you go in, ask for Stanley! He was so patient with my family while we were trying to decide what phone and plans we wanted. He was able to share so much information that helped us with our decisions. Best experience ever!
Came in frustrated with my old phone and issues Chuck was helpful, understanding and worked to get me the best deal. Thanks
Awesome service and great people who greet you by name and welcome you at the door even when they are busy. Talor Byington is there for us every time and recently handled the entire iPhone 13 pre-order and setup for us! Highly recommend and ask for Talor!
Talor was incredibly helpful and professional. Best experience at Verizon I have ever had.
Chuck was a tremendous help! Super friendly, extremely helpful! Highly recommend!
Awesome service! Talor was very helpful and got us a great deal adding a line to my existing service. Only Verizon store I’ll go to in BCS!
Went in to get 2 new phones. Walked out with just that plus a watch and with all the promotions that Talor informed me about, my monthly bill even dropped significantly. Thanks Talor
Great service ! Switch over from Pure Talk. Very satisfied with Talor !
Taylor was amazing. We just picked a new jet pack for our new business.
Ronnie is awesome! She is very nice an knowledgeable and has worked w a lot of phone companies over the years. She helped me find a case because I hate cases lol an I love this one. She was great to work with
Our visit today with Ronnie Smith at Verizon in College Station was by far the best experience we’ve had in the past 14 years at Verizon. She was not pushy at all and took the time to explain in detail the upgrades we wanted including adding a jet pack hotspot.It was so nice for us to leave there with a complete understanding of what we purchased and a detailed explanation of what our monthly fees would be.Definitely a 10+ on the rating.A Big Thank you to Ronnie!!Rick
Go to this store and ask for Stanley McMurray! You are in for a treat! He is so knowledgeable about iPhones and the Verizon plans. He helped us coordinate the special offers into an amazing deal! And he was super fun to work with! I can’t say enough good things about Stanley!
Very fast and efficient service!! Extremely helpful restoring all my apps. Thanks Riley for your help!
John was so nice, so professional and just made our trip quick and effortless. Everyone in this store is always kind and helpful. A lot of them have been there for 5 plus years. That says something about Verizon!
Chuck gave us EXCELLENT! Customer service. Great store I would recommend it to everyone.
I had a great experience here with Arman, he was wonderful. He has excellent customer service and was a very good conversationalist, we had a nice chat about technology and the like. Arman helped me replace my phone with a new one. It was fast and easy Im very satisfied about my purchase. I would definitely recommend this Verizon store to my friends or anyone in need of a new phone.
People are ready to help you, amazing service, they take the time to answer all questions, they change my plan now it is more expensive instead of been a better plan, so I don’t think is better to go back to have the Verizon serviceBe careful and ask, they don’t let you know that your payment will be more that you are expecting. So be careful, if you want to go back to have their service
These folks are GREAT. The staff know their stuff and genuinely work, even getting creative at times, to ensure that we get the best deals and service options. Many, many years ago, in another state, I dropped Verizon because of some very rude treatment (VERY rude). We came back to them and have had a stellar experience for 10+ years.
Talor, upgraded phone and made monthly payment stay the same
Talor exhibited great professionalism, patience and customer service
I was provided great service and follow-up from Ronnie Smith. She was patient, kind & informative. I met her in the Brendan Verizon when i went to buy the SE watch. She ended up ordering me one and had it sent closer to my home.Without me asking, she informed me of a way that I could save money on my insurance. I was pleasantly shocked to see her in this location. If I need anything else from a Verizon store, I’ll definitely call first and drive to whichever location she’s working.
It was a very good experience. Alex was so helpful.
We really like Sterling Auto Group in Bryan,Tx bought 2 Canyon’s, 2 SUV’s + the one we just bought.Everyone from service tech Megan, salesman Gee, to financial Joshua but we pay cash so there’s never that much paperwork plus we don’t buy anything extras. We only keep 3 yearsThank you
Alex at Verizon South College Station was exceptional. Our family plan was due for upgrades and he made the process quick and painless. Thank you, Alex!
The service here is great. Chuck was really helpful and made the new phone purchase process as easy as it can be! And he took the time to find any promos and savings in order to make it even better. Highly recommend this store for your phone needs.
Jeff Morris did a super job showing me all my options as my old IPhone was on its last leg pretty beat up and really took the time to help me. He provided great customer service that was very much appreciated.
Helped set up everything great service, from Chuck thanks for everything
Went in kinda late but staff was super friendly and very helpful took the time to explain everything and answer all my questions.Did not make me feel rushed at all.
They are super slow. In every possible way...
Quick, easy, and smooth. Chuck was very helpful
Outstanding service. Cant wait to get the company phone switched to Verizon.
Riley was extremely helpful and cheerful! Buying and interacting with him was a pleasure.
Excellent service from Riley. I will ask for him next time. He made it quick and easy to get a new phone and saved me money!
Very friendly and helpful Chuck was a great help
Quick and fast, thank you Chuck Dawson
Ronnie was awesome! She got me everything I needed and helped us figure out the best deals for my plan and phone to save me money! Always a great experience going in this store!
Chuck was very helpful in getting me updated to a new phone. I also was given great advice on saving on a new unlimited plan. Would recommend coming to this store.
The service was excellent. Riley Farmer was extremely professional and helpful and made the process of buying a new phone and ipad super easy! Thank you so much!
Chuck met my expectations! He is a very friendly person!
Over the years, I have purchased 5 or 6 phones from this location. Stanley had helped me the last several times. I always have a great experience working with him. Will come back again.
It was great! Riley was awesome. Very friendly and helpful. Highly recommend him.
Great experience. Chuck was very knowledgeable and made up grading easy. Answered all my questions.
Was at Verizon. Ronnie was a great help and was very patient. I recommend this store and her.
A friend recommended this location and I was not disappointed. They were courteous, truthful, and upfront in all of the communications. Stanley was friendly and answered my questions
Chuck was amazing and stayed late to help us get just the right phone! He was very informed on all the phones and explained everything perfectly.
Chuck Dawson, has been one of the best and most informative sales person of the products and service plans that I have ever had the pleasure to work with here at Verizon College Station Tx. You want to know what great service is come here, ask for Chuck
Ronnie was fantastic to work with. She made the process of switching carriers so much easier. High quality customer service and communication!
Riley Farmer, the sales associate that helped me in a huge way, deserves the moon and stars. Y’all this guy is the best, even after having to deal with att on my behalf. Att decided to hold my number hostage for a day but Riley went above and beyond and remained on the phone with them for hours until they released my number. This young man IS what customer service should be!!!!!!
Riley was the best great service clean store. Amazing job keep up the great work.
Good customer service. Low on stock.
Great service! Chuck hooked me up with a new phone. It was fast and easy and he explained the lastest promo which turned out to be an awesome deal for me!
Riley F did a GREAT job. Very helpful. Got everything I needed.
I want to give a huge thanks to Alex for helping me out with my new phone. He was very professional and a gentleman.
Ronnie Smith was a great sales rep to work with while buying my iPhone 12! She was incredibly professional, personable, and informative during the experience and got me the best phone for my needs!
I had Chuck to help us get a new phone because we were having issues with other phone .he did an wonderful job.
Chuck was very helpful and offered multiple options to help my husband and I find the phone right for our needs.
I just wanted to thank Alex from the brenham Texas store for being very helpful and polite with me. I was having a message problem and he got my phone fixed within a few minutes
I have bought my last 2 phones from this location and just pre-ordered my 3rd. While they dont have the largest selection of cases and such, they make up for it with friendly and helpful staff.
Irving was a complete lifesaver!!! He helped in between my sons baseball game, his phone screen locked up and Irving helped fix it and bc we did not have masks he gave us two, in return we bought a charger, but Verizon you have a star employee here, give him a raise or management. It is nice to see someone nice and helpful and fixed the issue.
Riley Farmer did an excellent job and I 100% recommend using him when you visit the verizon store.
Great service.. Accomplished exactly what my husband and I went in for.
I live in Greeley Colorado and this was the easiest, stress free phone service process I’ve experienced. Thanks Ronnie your the best!!
Chuck got me hooked up on a new phone for the buy out sale very helpful recommend this store!
Chuck was awesome. I came in and told him what I was looking for and he jumped right on it. Told me about the promotions being offered. Was in and out within an hour or so. Thanks again Chuck.
Quick and easy. Very nice people. Chuck was very helpful
We had a wonderful experience at this store and Ronnie, our sales lady, was very helpful and took care of us right away.
Service was excellent, had to wait until next day for phone I wanted.
Excellent service on very short notice. Ronnie S. took great care of me after my older phone bit this dust. I came in very close to closing time and she got me exactly what I needed and did not attempt to up-sell me. She is a rock-star.
Riley was great! Really fast and helpful.
Great experience working with alex. Its been a long time since Ive gotten a phone glad to work with him.
Overall good experience, until the end I was offered a free 40$ screen protector to go with 1200$ phone.They charged me 40$ and when confronted a couple days later when I noticed it they said oh no we waived our 40$ setup fee.The 40$ setup fee was not verizon’s activation fee, I still paid that. It was basically a fee for turning the phone on and then letting me type in my apple Id so the backup would download.I know valuable setup service I would maybe have paid 35$ for but 40$...?it was such exceptional service until that little switcharoo scam. I’ll be purchasing all new phones online from now and not supporting local
Riley was magnificent. This is completely unprompted. The transfer from my old phone did not go as it should at a very critical point in my life. Riley spent considerable time performing what was voodoo to me and I am fully up and running. Thanks is simply not enough, but thank you.
My visit to Verizon was fantastic today with Chuck Dawson he answered all my questions and I got a new phone great loved it thank you
Ronnie is the best. She treated me like a VIP, came in on her day off and was patient with me while I worked with my previous phone carrier to switch my line. I appreciate how honest and upfront she was about prices/charges and fees. She made my Verizon experience exceptional.
My husband and I had to get new phones because ours had cracked screens etc and Cassie was AMAZING! She helped us to lower our monthly bill, get phone cases, a glass protector and upgrade to some amazing phones for an awesome deal! I have never saved so much money getting new phones! She was also very genuine, accommodating with our daughter, and could tell her main priority was us! Would DEFINITELY recommend asking for Cassie when going to the tower point branch!
Chuck is awesome, so helpful and courteous even the day after Christmas.
Ronnie was very personable, had our interest in mind, and is a 5 star employee. You could model new employees with her great attitude.
Come see Chuck to help you with your Verizon needs!
Quick service and friendly service. Chuck was great
Very thorough! Friendly Services. Answered all of our questions. Superb customer Service by Chuck!
Alex was great came into the store and help me immediately. Great customer service!
Fast service, and real knowledgeable person
Chuck was very helpful and professional got in and out in a timely manner very smooth process
Carlos was very helpful with our new phone purchases.