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Metro by T-Mobile
1409 Harvey Rd, College Station, TX 77840, United States
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Metro by T-Mobile
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Ni
Review №1

I had an amazing customer representative named Deisy that helped me find the perfect phone and right plan that fit me and my husband’s needs. I recommend everyone to come and see her. She can help you with all of youfind the right phone and service. Excellent customer service.

To
Review №2

The customer service was great, and they were able to help get my service switched without hassle.

Ni
Review №3

Loved the customer service and really appreciated the time she took to answer all of my questions . loved how Abby didnt rush the service and was really patient

Ve
Review №4

The service here was great Abby has great customer service and she knows her store.I will always come to this store.

So
Review №5

I always get good care from my store Ana is great

Jo
Review №6

Service was grrat & quickROBBIE & FABRIZIO

Sh
Review №7

Great and fast service. Very friendly. Had to come in and get a new phone because I shattered mine. Ana and Abby were very helpful. Thank you both so much.!

Os
Review №8

Super fast and nice service.

Jo
Review №9

The associate Abby was very helpful and knowledgeable.The process was quicker than I thought and was able to complete everything on my lunch break. I highly recommend coming to metro in college station for your cellular needs.

An
Review №10

Great customer service, Abby is always helping me out

pl
Review №11

Deisy was very helpful and speedy when helping me with my new phone. I truly recommend coming here.

Qu
Review №12

They Are Amazing, Great Service And Nice Workers . You Should Switch Service Today !

Ro
Review №13

Abby was extra helpful both times I went to the store . Explained everything to me in detail and answered all questions that I needed answered. . Most definitely will be visiting this location again.Thank you for the great experience Abby.

Ar
Review №14

Great service helped a lot

Ja
Review №15

The sales lady was very helpful I have looked for an affordable deal in a few different cities and was not at all pleased my experience was both personal and professional

Ka
Review №16

Abby was great!! Very nice and quick service! No complaints!

Sh
Review №17

Deisy did a good job on the phone and help me with getting another one

Ad
Review №18

Deisy was great and very helpful

Em
Review №19

I have been a long time customer and I have never had the customer service I had today. To be honest I wouldnt have bought this phone if she were not friendly and helpful

Mi
Review №20

Abby was full of energy and information, great service! L. D. G.

Sh
Review №21

Alessandra and Abby were very nice and helpful

an
Review №22

The best metro by t mobile experience yaneli was so helpfull will definetly comeback and will recommend my friends

Da
Review №23

Amazing customer service!

jj
Review №24

Great service!

mi
Review №25

My husband and I have been using metro for a while now and struggled with coverage. We stuck it out hoping it would improve. At last I could no longer use my phone for basically anything. The service and the phone were useless. So I went in to the store and asked for help. I was told my phone was discontinued due to a defect so they obviously couldnt give me a replacement of the same phone. I asked about a replacement of similar cost and quality. They said absolutely not, Id have to purchase a new phone out of pocket at full price. My husband, friend, and I start quietly trying to brainstorm if perhaps we should look into other options since the phone is no longer functional and they refused to replace it. The rep inside the store begins suggesting other providers and their locations in a rude and catty manner. What kind of employee urges customers to quit their business?! I was so angry with her attitude it sealed the deal. I was only lightly considering switching before that little tantrum. After, my mind was made up. I went right to Verizon and switched immediately. So much better.

Ma
Review №26

This store has great service and good selection of accessories and phones. Leslie was very nice and attentive and helped me find the exact phone and accessories I needed. Definitely recommend stopping by here for good customer service and quick access to anything you need for electronics!

Br
Review №27

My husband & I went in there today to switch carriers. Leslie & Susana walked us through the process and helped us get the best deal to fit our needs. Very knowledgeable and extremely helpful. I would recommend them to anyone looking for low cost options for their cell phone carrier.

Br
Review №28

The customer service was amazing

Va
Review №29

Expediant and excellent service

Ch
Review №30

The staff was very friendly and they quickly solved my issue. I came in because I was getting poor signal and Susana helped me reset my phone, after I went in, my phone has been working great. Very nice staff and always courteous.

Br
Review №31

I’ve had a very pleasant experience at this store. They don’t charge you anything extra and they give you a break down of what there charging you. I will be telling all my friends to come to this location. Thank you very much Leslie

mo
Review №32

Great customer service And really good prices. Leslie was new but help me find the best plan for me and my family. Thank you.

ap
Review №33

Good and fast service! I didnt know i was eligible for an upgrade but the staff informed me and showed me devices within my budget! Highly satisfied and will be back

Lu
Review №34

This is my number one store. I never go any where else!! They have the best deals/offers. I will never go back to cricket

Br
Review №35

Very professional, thorough & fast.. Willing to take time to go over small details without getting discouraged or making customers feel like they are a second priority.. Best one in town!!

Pe
Review №36

The staff was very helpful and polite. The products were very reasonably priced.

Ca
Review №37

I bought my niece a phone from here, and they provided excellent customer service. It’s a place where you can count on friendly staff that has the customer’s needs in the forefront.

ke
Review №38

This location required that I purchase $30 worth of accessories. I was able to talk them down to $25. Why should I be required to by their cheaply made over priced phone case and screen cover? I was told that judging by the coverage map I would definitely have service at my house. Unfortunately that was not the case. I brought the phone and all accessories back for a refund within 2 days. The sale rep informs me that she will not be able to refund me for the accessories. She ended up calling her manager and even the manager would not authorize the refund. So basically they misled me on coverage and still got to keep some of my hard earned money and Im left with nothing. Not the proper way to do business. If you have to do business with Metro Pcs I would definitely find a location that does not require the purchase of accessories.

Ch
Review №39

Very hospitable!! Drug my roudy, loud bunch of teens in with me & they were very patient, helpful & was treated with kindness.. Very professional & on top of things.. Highly recommend the Harvey store..

Be
Review №40

Leslie Gave me the best customer service I’ve ever had, if your looking for a good company to switch too metro is the place to go.

Ta
Review №41

Never saw metro as my first choice before, but it’s been the best carrier I’ve ever had! Good service and nice employees

Si
Review №42

Abby was very kind and helpful when I went to ask about switching from boost. Will he switching next week on pay day

Lo
Review №43

Smooth easy process when switching companies. I highly recommend visiting susana.

Ma
Review №44

They were the best and very knowledgeable about the phones they carry and services they provide. You should definitely go there if needing a no contract phone service!!😊

Ab
Review №45

Was taken care of very well here. Glad I’m no longer overpaying for my phone!

Ju
Review №46

I used to be a Metro PCS customer years ago. I never liked it then and I still dont now. Its a great starter phone service or for kids. The service signal is atrocious throughout the United States. Their are so many things in fine print and loops to theyre deals. I stopped but to buy a phone as a gift the site was poorly stocked and the customer service was worse than awful. Needless to say I left without purchasing a thing. Theyre phones and accessories are cheap quality and overpriced. Unless you need a phone badly I wouldnt get a Metro phone.

Ta
Review №47

Great customer service and friendly reps. Always helpful and nice.

La
Review №48

If you looking for good quality phones, and prepaid service this is the store to go to. Susana was awesome she took care of all my needs.

Ti
Review №49

Very friendly people They took care of me and gave me a good deal.

Is
Review №50

Great customer service! Employees were very helpful.

Ca
Review №51

Susanna was awesome! She saved us money switching from boost to Metro. Im definitely a satisfied customer.

Ra
Review №52

Great customer service, excellent experience all the time...will only come to this

Jo
Review №53

Very good help. Reasonable prices as well

Du
Review №54

Great place for a great price I was assisted and set up as a new customer with the best service. THANKS METRO

Ch
Review №55

Marie gaved me a free spinner. She was very nice and caring. We had a bad experience at Villa Maria store. Glad we came to college station.

De
Review №56

Helped me get what I needed in a nice and helpful way.

WJ
Review №57

Great store. 10/10 service. Also bad female dogs work here. Dont talk to that cute Mexican girl named cuz you’ll get shot. 10/10 store :)

ch
Review №58

Very good customer service, I was attended right away without any wait. Definitely will be recommending this company.

Br
Review №59

Do not use the laundry mat next door. Worst Ive ever been to. Id done better washing my clothes by hand....

Jo
Review №60

Rafa helped me get my contacts back from my old icloud account thanks a bunch awesome service guys

Tr
Review №61

Place had really good prices and made it easy to switch. friendly staff

Le
Review №62

Awesome service helped me get my number changed from cricket n helped set up my gmail account. Very friendly staff

Vi
Review №63

Very helpful staff and good prices

Ag
Review №64

Really straight forward service. No drama, just the truth. Good offers too.

An
Review №65

Awesome service rafa helped me set up my phone so i was good to go.

Jo
Review №66

Went in to buy my mom and sister a new phone and was assisted by estefania she was very awesome and helpful from the start unfortunately I could only give her 5 stars but she definitely deserves a raise it is people like her that are the reason I will only give this metro store my buissness

Ma
Review №67

Good service helped me set up phone and get back my gmail account

Ed
Review №68

These people treat you like family, they always try giving you the best discounts they can offer. I highly recommend susana or yenifer. they are the csr that I always go to when I am going to go visit them.

Av
Review №69

Metro Pcs College Station is THE BOMB!!!!Thanks for saving me money. You guys are AWESOME!!!!!

Pr
Review №70

Awesome! Very fast and efficient! Super professional and helpful.

Ma
Review №71

They have the perfect family plans! Also, awesome and fast service

Av
Review №72

Wa helped by the manager rafa i forgot my gmail n facebook he helped me set it all back up so i could ger my gmail back n facebook back thanka for the awesome service

Ja
Review №73

Great plans but associate lacked customer service skills and didnt seem interested at all in my needs

Me
Review №74

Really good service Rafa help me and made me a new Gmail account. Gracias rafa

Ra
Review №75

Great staff that is informative!!!Thank you ladies

Ja
Review №76

Very happy with my pans and service

sa
Review №77

They always have the best sales people and best prices

Lu
Review №78

Very clean friendly staff switching to metro from boost

Ra
Review №79

Love metro! Great prices.

Da
Review №80

Affordable 4G LTE Service! I have a family plan with unlimited data...Friendly Staff

ja
Review №81

Excellent sales person! susana was the best!

gm
Review №82

Good service liked the costumer service and support would recommend

Ri
Review №83

Great service. Very helpful.

Er
Review №84

Rafa was a big help. Awesome service

Os
Review №85

Awesome customer service by yenifer and susana!!

Aj
Review №86

This is good if you want a prepaid phone. Staff was friendly.

st
Review №87

Outstanding . service very helpful

Sa
Review №88

I don’t go to any other stores in the bryan college station area.. these girls take care of me every time I go.

Ty
Review №89

The staff was friendly and helped me pick a phone that was in my budget.

El
Review №90

They staff was very helpful

Ri
Review №91

Customer service was awesome really helped me

Jo
Review №92

There is a guy that works here who has been very hard to work with he is untruthfull and rude

An
Review №93

Great People who help with all your needs

Ha
Review №94

Excellent customer service!

Di
Review №95

Luved it have great customer service

Br
Review №96

Awesome customer service!!

bu
Review №97

Good customer service

Jo
Review №98

Nice people great service

An
Review №99

Helpful,friendly people.

Ke
Review №100

Great fast service.

Information
5 Photos
100 Comments
4.6 Rating
  • Address:1409 Harvey Rd, College Station, TX 77840, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 979-393-1365
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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