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College Park Honda Service
9400 Baltimore Ave, College Park, MD 20740, United States
Comments
ac
Review №1

If you are looking to purchase a car with them I highly recommend asking for Mr.Calvin or Mr.Lorenzo. They really took the time to explain things to me throughly and helped me pick out my first car. They make you feel comfortable and they don’t pressure you into making fast decisions unlike other dealerships I have went to. They both have great personalities and super easy to work with! So if you are reading this Mr.Calvin or Mr.Lorenzo thank you for making my first car purchase a quick, wonderful and memorable experience.

De
Review №2

Highly recommend Eric! As a first time buyer I was very nervous and had so many questions but Eric was so knowledgeable and was able to answer all of them! The whole buying experience was smooth from start to finish! I’ll be recommending him to my friends and family in the future.

Me
Review №3

I bought a car this week and had the most pleasant experience with my sales rep Lorenzo. He was extremely down to earth and knowledgeable about the cars. He was helpful in pointing me in the direction of a car that would meet my needs. This experience was by far my best in buying a car. My sales rep even called me to follow up and see how things were with the car. I am very pleased with the service Ive received. Thank you very much to Lorenzo, keep up the great work!

Ri
Review №4

I’ve been a loyal Honda owner since 2003. Had a great experience here purchasing my 5th new Honda. My consultant, Eric, and finance guy, Naeim, were knowledgeable, courteous, and professional. My time at the dealership was well spent. I was burning gas in no time. Will be back in a few years for #6!

AS
Review №5

Lorenzo or Calvin are the go to guys if you need help looking for a car!! They are easy to work with and best of all they are like other salesmen trying to push you into things. They take the time and listen to what YOU want. Definitely recommend asking for them when you go there!!!

Hu
Review №6

I had a great experience at College Park Honda, Sam Omolaiye helped me find my perfect car and made the process smooth and enjoyable, See him when you go to College Park Honda!!

Ol
Review №7

A complete disaster. OVER crowded, OVER WORKED for sure. Your just standing there apt or no apt. Your better off just leaving your car. Couldnt tell you about the customer service NEVER got a chance to speak to any one. It was a Saturday though 🤔

Ja
Review №8

I had an amazing experience at CP Honda with Lorenzo Dyson. He was super patient with me as I wasn’t quite sure what car would be best for me. He was also very knowledgeable about each Honda that I test drove. I would definitely suggest working with him if you choose this location.

Al
Review №9

Eric S. is an amazing salesperson!! He’s super kind, patient, and professional! Not only did he make the whole car buying experience painless and straight forward, he also got me a great deal! Definitely would be going back to him for any future car needs and recommend him to everyone!

Em
Review №10

The customer service attention significantly improved from the last time I visited. Im impressed...

Jo
Review №11

I went to this location to purchase parts for my car and the parts department wasn’t open on time, two the guy behind the counter should not be in customer service, he’s rude and not professional. It seems like if are there to purchase parts it’s a bother to him not generating business for Honda. I would not recommend this place to my friends and family, I would rather ride a couple of more miles away but at least I will get good service.

El
Review №12

I absolutely love my experience in purchasing my first Honda with mike. Excellent customer service! If your looking for a car and want genuine customers service, then mike is the guy to ask for!

Ha
Review №13

Recently I purchased 2022 Honda CRV Hybrid. Nice staff quick decisions. My consultant was Mr. Andrew Gomes. He is so gentle, well aware to resolve issues, supportive and ease my purchase. Experience with this person was awesome. He provides all details. Financial staffs are very good.

Sy
Review №14

Moved to MD needed a car, worked with Sam, good guy, process was quick and easy, will be back In 3 years to get my next least, hope your still here Sam! Thanks again!

Ok
Review №15

Go to Lorenzo to buy a car. Down to earth and easy to work with.

De
Review №16

My sales rep was super helpful and professional.

St
Review №17

Very friendly staff. The post covid waiting room isnt as nice or spacious as before. For the most part repairs are done in a timely manner. Like most dealerships prices are a bit high. All in all a pleasant experience.

Er
Review №18

Good service and a great job from mike i liked it hopefully

ch
Review №19

Spent my money helping daughter finance her first car. But well worth it. Salesman was great.

Ro
Review №20

Had an appointment for a recall. I arrived and was helped by Bryan Jenkins. He asked if I knew it would be about a three hour job since I said I would wait. I should have been advised of that when I made the online appointment and selected the wait at dealership option, but that wasnt his fault. He was great and got be a ride back home on their courtesy shuttle. The car was actually ready earlier than expected. Overall I was very happy with the experience.

La
Review №21

They are very efficient. So far since the day I bought my vehicle, theyve taken good care of me. Very courteous customer service.

Fa
Review №22

Mike was awesome, go see him if your looking for a new Honda, thank you Mike!

Mi
Review №23

We leased a car in May. The entire process was seem less. The staff was professional. My only recommendation is to have the signed documents emailed to make it easier for the client to electronically file.

Sh
Review №24

I’ve called this location several times left VM’s! Just trying to get my vehicle serviced. I normally go to Laurel’s location but per a referral they let me know this location had better service. It’s so sad the way customer service is now. A simple phone call back takes a couple of seconds.Fourth time calling since Sunday!!

Jo
Review №25

I love the team here! Milton was amazing and professional, Jeanette was lovely! The manager on duty Kdejah was a just the sweetest. They all took great care of me. I will always continue servicing my vehicle here!

Vo
Review №26

Ive purchased several cars from CPH and the staff is great. If buying a car, go see Edward. When you return for service, please see Xavier. The two of them are amazing. The location is moving to Greenbelt, off of 193, (behind the TGI Fridays, where the old Cadalliac car dealership was located. When they move, Ill be visiting them at the new location as well.

Am
Review №27

Excellent fast efficient service. Tia was great getting me in and out.

Jo
Review №28

UDAY hands down deserve every single dollar of a raise ‼️‼️‼️ wouldn’t have drove off the lot if it wasn’t for him, truly AMAZING ‼️‼️‼️‼️‼️‼️‼️ Also dealt with SAM and Ms. Cosorio (can’t remember her first name). I just have to say that the staff here has been phenomenal every time we have visited this location!!! My daughters mother bought an accord in 2016 AND because of her experience that visit, she came back to trade up to a 2021 HRV. I also decided this time i would also purchase a vehicle because of the AMAZING work their team does. i got myself a BRAND NEW 2021 HONDA ACCORD SPORT SE 😍😍 with only 5,000 down with my credit at its current state!! THEY ARE TRULY AN AMAZING TEAM at COLLEGE PARK HONDA !!!

Sa
Review №29

My partner and I recently purchased a used car here, and the biggest critic Id have is the lack of knowledge the sales people have about the financial details of their loan agreements, and the way the in-house underwriters treat the customers. Since you cant speak to the underwriter before the salesman, for him/her to have a basic understanding of the dealerships loan rates based on conditions considered is important before I waste my time in getting approved. Our sales representative had no idea of this and kept saying, We work with 40 different banks so we have great rates, the best rates. So we went through their process for two hours before knowing it was going to be 10%. And that’s while rates have been very low.Its a dealership so I didnt expect the best rates but obviously when we heard that it was time to leave. We expressed wanting to leave but the underwriter continued to pressure us and said we couldnt get approved anywhere else. At the same time he was incessantly insisting we purchase a maintenance package with the car and would not take no for an answer. Both of our scores are 730+, we own a home, and owned both of our previous vehicles so for him to say we cant get approved anywhere else is false and manipulating.We went home, looked for another lender and eventually found one, got approved for 4.8% and that was that. I would not go back because my experience was so bad. Even the lady hired to sell you add-ons forced us to listen although we asked her to stop, it was excruciatingly awkward. People just want to buy a car, not be harassed from excessive over-selling. We arrived there at 8:45pm and left at 11:30pm. Dont waste your time.

Ms
Review №30

Very prompt and professional service...courteous crew!! No long wait and kept me informed along the process!

Nu
Review №31

Andrew Gomes went above and beyond with helping me with every question I asked making sure I wasn’t left with any questions left. Very professional and great mannerism. You can tell he enjoys his job and helping others. This was the best service I have received throughout my years. Highly recommend!!!

Ro
Review №32

I went in for a service for my car after providing all my information on a phone call for 10 mins and Im asked the same thing when I go it for 10 minutes.I asked the sales person there to see if I exchange my 2016 Honda and he keeps going and coming from the table for 30 minutes to collect information about the car that I couldve given him if he had asked me. After that he tells me I will get to meet and appraiser to know about the value of my car and I waited for about 40 minutes at his table but he never gets back to me, talks to every employee in the lobby. It was very disrespectful and slow, I just had to leave. Never get a car from them and except hospitality. Right from the receptionist everyone is just bleh. No happiness or welcoming anybody. Never been to a worse car dealership before.

Vi
Review №33

I went last Thursday with great expectations to trade my car in Mr Victor was such an AMAZING salesman he was top tier I was only there for 3 hours and walked out with the car I dreamed about

Ke
Review №34

I got my car fixed up here last week and working with Elvin L. is always a pleasure! For some reason Honda has not fixed their email surveys (I never get them) so here is my Google survey. Excellent service as always!

Fe
Review №35

Ask for Luis and Wesley - both are incredibly nice, helpful, forthcoming and just all-round pleasant people who gave me great advice. I never felt pressured even as I was looking at used car options. Highly recommend.

Đứ
Review №36

Some already complained about this before. The salesman was fine to work with, but when the manager came in to make the deal, he just stopped me when I was talking and said if I found another cheaper dealer, just go there right now - he said. If you find my offer is not good for you, make your price. He said if I found anyplace with a Civic sport cheaper than $26k, just went and took it. But what he did not know was, he was one told my friend a day ago that he would be selling the car for $24k. What a big fat liar.

Da
Review №37

I came in for a recoat on paint protection they went above and beyond did inside the doors vacuumed and gave me rejuvenating products for rewashing the car excellent service Tamika and Carlos were awesome

Ja
Review №38

I had a great car buying experience with Luis at College Park Honda. He patiently answered all my questions, set me up on test drives, and in general, just presented a demeanor of honesty and forthrightness. He helped my find a previously owned car with very low mileage. Couldnt be happier with my purchase!

Be
Review №39

Carlos Gomez is the man you should go to I’m so grateful and thankful I was able to get the car I wanted. He was just so helpful even his boss pitched in & helped.I appreciate them so much for helping me and in a affordable price too. Thank you!

ro
Review №40

Best experience I have ever had purchasing a vehicle all thanks to victor he made the process easy and help out so much with getting us the best deal possible!!! So happy with my new 2021 type r. If you guys are planing on purchasing ask for him (Victor) I promise you won’t regret it

me
Review №41

I’ve had my issues with this dealership in the past and have even sworn not to return. However, when they have people such as Elvin Lawson working there, they make you want to renew your faith and return back for service. If and when he leaves, I may have to find a new service center!Keep up the much appreciated and awesome service Elvin!

Br
Review №42

I have to say Your sales manager Abdul Amoz was very helpful and patient from beginning to end with the entire process with my first car. Very happy, Thank you so much!!

Jo
Review №43

Good team....the ladies in the front desk very friendly...

go
Review №44

Good eats with an upscale twist. Just delicious and i found it to be a comfortable atmosphere at a fair price.

Ga
Review №45

My wife and I had the pleasure of working with Carlos Gomez at the College Park Honda dealership from start to finish. Carlos was very responsive to my requests for quotes and questions about the available cars in their inventory. We especially enjoyed the personal touch that Carlos provides with presenting our options and working with us on finalizing a deal. Happy we were able to luck out with a great overall experience.

Ni
Review №46

Sam gave me a great deal on the cars I purchase. I left with a Honda Hrv 2021 and a accord sport 2021. Sam was helpful throughout the entire process and made sure I understood all the features of my cars. He assist me with my trade in as well. Please make sure if you go to Honda go see Sam O.

Ka
Review №47

I had a great customer service experience at College Park Honda with Elvin! I brought my Odyssey in for recalls and an oil change, and Elvin was very honest with recommendations about my lack of need for an oil change and what the wait time would be for the recall work. I had planned to wait at the dealership, but after learning that the maintenance would take longer than I expected, the team made sure I got a ride home and back. Thank you!

Sh
Review №48

I just purchased a Civic last week, which I absolutely love. I wasnt sure if I would leave with a car but my salesman, Victor was so helpful throughout the entire process. He was attentive to what I wanted as well as respected my budget and as a result, I got the car for me. Hes awesome!

To
Review №49

Jordan Edwards was my salesman, incredibly great, he was patiently, friendly and understanding, I inform him of what Im working with and he was on it, i will recommend and refer my friends and family, and who to ask for. I do comment you for a job well done and still doing. Thank you again 🙏🏾🙌🏾🤗

Fo
Review №50

Customer service was very good today both the lady who attended to me and the shuttle driver that pick/ drop me up. They were very polite to me.

Ol
Review №51

Special thank you to Victor at College Park Honda for being patient, diligent, thoughtful, and extremely helpful with the process of finding a durable and reliable vehicle for my younger sister! I’m a protective sister and mama bear but I felt at ease speaking with Victor. I explained to him what we were looking for and he wasn’t your typical car salesman but was professional and very reasonable to talk to. We were even late for the appointment and he still reassured us that it was okay, he was waiting outside for us upon our arrival and had already set aside vehicles to look at. He allowed us appropriate time to talk to him about all available options, provided great insight about the vehicles, which helped us to put our trust in him! Thank you again for being a wonderful human being and a thoughtful salesman! I would definitely recommend anyone looking for a vehicle to come meet with you.

Li
Review №52

Im so happy with my purchase of a new HRV. I worked with Edward and he was fantastic! Very helpful and patient with all my questions. Definitely felt like he had my best interest in mind. Thank you!

As
Review №53

This is the first car I’ve ever bought!When I went to the dealership, I wasn’t sure what kind of car I wanted to buy—or even if I wanted a Honda at all.Abdul Amoz helped me and my family to make that decision easy. He was very knowledgeable and informative, letting us know everything that a buyer would want to know pertaining to all the cars. He worked diligently with my family to get me the best deal possible for a brand new car. He even went out of his way to get me the color that I wanted—from Virginia during rush hour. Abdul was not only an excellent salesman deserving recognition, but a genuine friend in this matter. All throughout the process, he let us know that if there should be an incident, he would take point on resolving the matter.At the end of the day, my first car buying experience was an exceptional one. I got a beautiful 2018 Honda Civic. I am confident that I’ll be sticking with the Honda family.

Je
Review №54

I worked with Xavier Martinez in the service department. I came in because my tire needed to be repaired (covered under road hazard insurance) and my AC needed to be serviced. He told me that the price of $400 for the AC service was due to my car needing “special Freon” since it’s a newer car and it involved the emissions of the vehicle. Ultimately I did not need the AC service but upon my further investigation and the fact that my father is an ASE certified auto technician I knew this information about my AC was false. My car takes standard Freon which you can purchase for only $6 per 12 oz can. I didn’t understand why the AC service would cost so much! After my tire was repaired/patched I asked for them to reset the TPMS system, instead of what I felt was completing the service of my tire properly Mr. Martinez tried to claim that there is “a lot more involved” than just resetting the error messages. This is also false, all that needed to be done when switching between the spare and standard tire is a reset of the TPMS system by pressing the “calibrate” button. I left and completed the service myself. I most likely will never return to this dealership. I spent 3 hours there for a mere tire patch, witnessed verbal fights between employees and felt like I was being fed inaccurate information about my vehicle. I am disappointed to say the least.

Pa
Review №55

Only can review the service center. Horrible - the customer service gentleman did what he could but even he admitted he looked bad with the piss poor service provided.I was the only customer in the service center for over two hours, and yet it took four hours to finish servicing my car. They were working on the alignment for over an hour.Do not go here if you need service for you car. Go anywhere else if you value your time, money or self-respect.

Ma
Review №56

My daughter bought a car from the dealership two years ago. At that time the experience was exceptional. I knew in the near future I was gonna come back to buy for myself. Our salesman Carlos Gomez was the best. Well here I am in 2020 and I just purchased my 2020 Honda Accord. I would not have purchased from any other dealer or salesman! Thank you Carlos!

Er
Review №57

Excellent experience! I went in for an air bag recall, and an oil change along with standard maintenance. Shout out to service consultant Herson (and the rest of the team). Due to his friendly service Ill be returning to College Park Honda for my next routine visit/oil change etc.

Te
Review №58

I had an exemplary experience at College Park Honda. Mr. Charles Anene was my car salesman and as a first time car buyer, I could not have asked for a more kind, patient, diligent, and professional salesman. It was roughly a three day process and he demonstrated excellent customer service. Mr. Lavon, who took care of the logistical side, was extremely knowledgeable and thorough and he went the extra mile time and time again. Thank you all for assisting me throughout this process!!!

Ma
Review №59

Please excuse my last review. Thank you Mr Walter for calling me back to help me with my car inquiries. Me and my family can now move forward with proper planning about buying a new car from your business. You make your business better. Thank you.

Ra
Review №60

Good customer service 👍 Andrew sales person very helpful.

Ni
Review №61

The best car experience Ive ever had! While this was not my first ride through the car buying experience, it was a first for my daughter. This was not the first dealership that we visited to buy a car for her (it should have been, but it unfortunately it wasnt). My daughter and I both immediately saw the difference in the customer service we received from the other dealerships versus the customer service we received from Carlos Gomez. Unmatched! Carlos took his time with us to make sure he found a car that my daughter was happy and within her monthly budget. He treated us like family! Catherine Osorio took her time to explain all of the financing to us and made sure we received the best financing possible. I felt like Catherine was looking out for my daughters best interest and not just trying to complete the deal to get us out the door. I highly recommend College Park Honda!! Thank you Carlos & Catherine!!

I.
Review №62

I’ve gotten two cars from Calvin. Both times, it was a joy. He’s honest and trustworthy, rare qualities in todays society. He presented all our options and made it easy. No pressure, ever!

ju
Review №63

The tech were very attentive to me, very professional.

Lu
Review №64

My car buying experience at College Park Honda was super smooth. During my purchasing process, the sales rep Rashad and his team provided a monumental level of service throughout, from greeting me at the door to closing the deal. There was no feeling of buying pressure one normally experience during a car buying transaction. Being extremely pleased with the service and professionalism, I referred some of my church members to this dealership and they were also impressed with Rashad professionalism. Huge thank you to Rashad and his team. Also a HUGE thank you to College Park Honda for having such an awesome staff.

Sa
Review №65

Recently traded my Fiat for a new CRV. Sales Rep (Lorenzo Dyson) was excellent. I had scheduled an appointment and he met me without any wait. Lorenzo had the vehicle that I was interested in, ready and in front of the dealership. He was honest; informed me he just began selling Hondas so he was still learning, but gave me a lot of information about the vehicle.While I took the CRV for a test drive, he had my Fiat appraised. After I got back, we talked numbers. Truly wasnt expecting to walk out with a vehicle, but when I got the numbers and I told him and his sales manager (Dennis) that I was looking for a specific monthly payment, they worked with me and offered a deal that was exactly what I was looking for. What stood out from this experience and my prior experience was that in this particular experience, I didnt have a finance manager talking to me and trying to convince me on how great of a deal was offered or how I could extend the terms of the loan from 60 to 72 in order to get the monthly payment I wanted.Lorenzo and Dennis were great. I would recommend that you ask for them when looking for a new Honda.

va
Review №66

Outstanding customer 👏 service!

S
Review №67

Elvin in service is a game changer. Honest, dependable, and overall terrific. I will be moving my business to College Park Honda after this first experience.

Wa
Review №68

Excellent attentiveness by Elvin and staff. Attentive and shuttle service is friendly. 5 stars for picking me up as shuttle driver left for the day! Thanks! Enjoy the holidays!

en
Review №69

A good place, I love the cars

Al
Review №70

Very professional. I always get great service from this dealership. A representative named Edward was rather helpful and gave excellent customer service. I recommend going here.

Jo
Review №71

The guys in service are great. Sometimes it can be longer than expected but not because of the Honda guys but because they have to wait for parts to be delivered. Great customer service and my car came back the way I turned it in. I can’t ask for much moreThe service advisor was Herson but every single advisor I spoke to was professional and made the process very easy and stress free.

Li
Review №72

Steven Sparks, Service Manager provided excellent and outstanding advice and service. He was knowledgeable and diligent and resolved an ongoing Battery issue that another Honda Dealership was unable to solve. I highly recommend Steven for all your car problems. Steven Sparks is the BEST!!!

Ga
Review №73

First time buyer and first time getting a car. I’d like to give out a shout out to Rashad! He made getting my first car, first experience an admirable one. Very great customer service, explained the financial process very competently. Highly recommend going to Honda College Park.

Ed
Review №74

Provided excellent service for my first time buying a car. Staff was very friendly and knowledgeable about their products. Thanks Lelvin, Paul, Ms Kathy, Jairo, and Khaliffa!

Co
Review №75

My experience with College Park Honda was perfect. I was looking for a grey Si sedan. Everywhere I went either tried to sell me a different vehicle since they didnt have one, couldnt trade for one, or was not willing to be flexible. I contacted Waleed about one he had. It was just sold but Walleed was able to dealer trade for the exact car I was looking for and had it there that same day. We purchased the car that evening and was blown away by the sales team and their professionalism. I will be purchasing my future Hondas from this dealership and sending anyone looking their way. Thank you for an amazing sales experience!

Ca
Review №76

I purchased a 2020 CR-V at CP Honda on August 24, 2020.Rashad Powell handled the finance portion of the sales process.He was very professional and helpful in moving the process along.Everything ran smoothly and I would not hesitate to recommend himto future customers for handling the financing of a Honda vehicle.He gets 5 stars for excellent service.

Jo
Review №77

Wally and Levi and Leonard were absolutely fantastic throughout the entire process, as well as after the sale. They were completely upfront with everything and didnt play any games with me. I started out talking to 4 Honda dealers but quickly found that Wally and Levi and Leonard were by the far the most responsive and interested in what I wanted. After I bought my car I needed to come back to get the mud flaps installed, and they coordinated everything and even greeted me warmly the day I came back in, and talked to the service department with me. That extra attention even after the sale was very meaningful to me. Please talk to them when looking to buy a Honda, they are great!

Sa
Review №78

Great service overall. Very efficient and helpful. Helped me out with all my questions and made getting a car easier than in other places

Da
Review №79

Very professional, especially when compared to how other Honda dealerships in the DC area run their repair shops.During the pandemic—they take cleanliness quite seriously; an employee sanitizes the inside of the vehicle right after you hand them the key fob. The same applies for inside the shop too—the waiting area and restrooms were spotless, and every employee was wearing a mask

Di
Review №80

I have been here only about a few times and they always take care of me and help me with what I need. On my most recent visit, I was helped by Elvin with my ac being hot/blowing hot air and he let me know there was an recall issue with the condenser. Even tho the process took about 3 hours, he kept me informed about what was going on. He was very easy to approach and easy to talk to. Although I have to come back again when they have the part, I look forward to speaking with him again.

It
Review №81

After checking 3 different dealers, Wesley and his team gave me the best treatment, service and pricing. This dealership is great with tons of color and trim selection. If you are buying a Honda, I would advise to check this dealership.

Al
Review №82

I went in for a quick routine check up. I received help from Elvin. He was very accommodating. We discussed what needed to be done with my car. Everything was explained clearly.It was a quick visit. The service provided to my car was minimal therefore my wait was not very long.Also, this location adhered to the rules and regulations of COVID. There were directional signs and hand sanitizer at every station.

Co
Review №83

Had a great experience at College Park Honda, particularly salespeople Wally and Andrew. They gave me the best deal in the DC area on a 2019 Honda CR-V and were willing to negotiate and work with me. They were courteous and communicative. The only reason I didnt give 5 stars is that the process took a little long when I went in for my appointment to purchase the car ~3 hours. They could have been a bit more efficient with that process. But, overall, great dealership that is definitely worth a visit if you are in the market for a car.

Br
Review №84

The team is always very friendly and quick in their service. The cars are all great quality, and Ive never felt pressured to buy more than I wanted, or tricked by the service staff into doing unnecessary maintenance. Good, honest service.

Er
Review №85

Very unprofessional! Young women at the cashier was on her phone the whole time. Rolled her eyes when she was asked a question. Gentleman at the parts section was frustrated the whole time, while helping out customers.

Sh
Review №86

After Pepboys and Aamco theres no place like home. Lol They found out what was going on with my little girl (car) and sent her home with a smile. They took care of my concern plus my recall. Great customer service. Had an appointment still took all day whats the point lol

Ju
Review №87

Wonderful customer service and very accurate information. I felt confident buying my new Honda there. Also they are very careful about COVID safe regulation.

Sa
Review №88

Carlos Gomez was extreme knowledgeable and made the process so easy and fast. We didn’t spend hours at the dealer. We knew what we wanted, they answered all our questions via email and very happy with our purchase. Very smooth transaction.

za
Review №89

It was very clean..customer service was SUPERB!!

Jo
Review №90

I have had some not to good customer service from a few of there staff member @ college park Honda location but the only person who has patients && professionalism because being a Spanish speaker it’s really hard to find Great customers services my husband Jose Romero && I Merlin Munguia always appreciate all the help that Xavier Martinez has done for us when it come down to our Car and when something it’s wrong with my car that’s the only person I feel comfortable enough to help me .Thank you Xavier Martinez for your great customer service.

Lo
Review №91

Very nice staff. Prompt and professional service. Didnt make up car problems.

Fa
Review №92

I have never been fond of dealerships when I have gone with people before, but I finally was taking the plunge to buy a new civic type R and I have to say it was a great experience at this location. I met Wesley first who was my sales rep and he was fantastic. He was knowledgeable and helpful and knew exactly what I wanted and why and helped me as much as he possibly could to get me what I wanted. Karl the manager was also really good. He made sure everything was good in my experience and followed up with me and made sure everything was to my liking. They both went above and beyond. And Milton, my service consultant which I met when my rims were repaired was outstanding too. He made sure he kept me informed and they all took really good care of me and my car. I can’t say enough about them all, I am truly happy and satisfied with my car and my experience. Look for these guys if you do go 👍🏼 You won’t be disappointed.

ar
Review №93

Abdul Amoz is a great salesman to work with! He is extremely patient, and understanding. He really goes above and beyond to ensure that you get the best deal! Wonderful service and overall wonderful personality!! I would definitely recommend shopping w/him on any future car purchases!

Em
Review №94

I purchased a 2019 Honda Accord sport from Victor in honsa sales. I absoloutly love it. Everyone go ask for Victor he will take care of you!!

Fa
Review №95

Service was great the girl was very helpful thank you Jeanette .

Jo
Review №96

I want to give a big shoutout to Rashad in the finance department he has always been the biggest help in getting my first car, it all started back in 2017 when i traded in a 2017 RAV i was uncomfortable with. He helped me get a 2017 Honda Accord Sport w/ a great monthly payment!!! Now it’s 2020 and he has helped me get my first brand new 2020 Honda Sport in my name! i would always and forever recommend Rashad to my friends and family! the service he gives is impeccable. He is the only person i would trust w/ my finance due to him taking the time to explain everything in the contract!!! Also the service was excellent, they took the time into helping me look around and explaining cars to me. Overall would always recommend college park honda and it will always be my first choice.

My
Review №97

Great and quick service.. super helpful staff and well organized service center..

Mi
Review №98

I had a great experience with my first car purchase. Great customer service and great dedication to make your purchase smooth and easy. Thanks to Edward & Rashad for giving me the car I wanted in a unbeatable price. They really help and look out for you. I trusted them with my first and won’t hesitate to trust them again for any future purchases. Thank you both! Now here’s an Oscar 🏆

Je
Review №99

Had a great experience with Lelvin, smooth process and great service! Couldn’t be happier with how our car buying experience was. Highly recommend you speak to Lelvin!

pa
Review №100

The service area is spacious and clean... customer service was amazing

Information
100 Comments
4.6 Rating
  • Address:9400 Baltimore Ave, College Park, MD 20740, United States
  • Site:https://collegeparkhonda.com/service/index.htm?utm_source=GMB&utm_medium=Organic&utm_campaign=GMB%20Website%20Visits&utm_term=Service&utm_content=Listing
  • Phone:+1 240-297-4389
Categories
  • Auto repair shop
  • Honda dealer
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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