Cant say enough about our satisfaction with Planet Powersports and mostly Wilder AKA Wildman! Thank you for the great hospitality! This is the second side-by-side weve purchased from them and weve been 100% happy! Their service department is also great! When we had problems with our RZR they were generous in advise to get us back on the trail! We highly recommend them for all your off road and on road recreational needs! Thanks again Wildman!
The staff seemed on top of things. The lady running the apparel has great knowledge of all brands of protective clothing.The guys at the parts department were a ton of help.Planet Powersports will be seeing me again!
Planet Powersports is a top-notch business with truly great people that actually care about their customers.Ive been purchasing machines from Planet Powersports for almost 10 years now and every purchase experience has been excellent. Planets financing and service departments are very professional and truly care about the customer. The staff treat you like a enthusiast not just another sale.I recently had an unknown issue with my 2017 RZR Turbo that I purchased from Planet. It was the day before I was to leave for Silver Lake sand dunes and I was in dire need. Despite how busy Planet was, the service staff worked on my rzr and found the issue. I then was able to go on a much needed vacation with my family.I would recommend anyone to Planet Powersports and have sent my own family and friends there. The staff from Planet Powersports are what makes it a great local business.
We visited Planet Powersports recently looking to purchase a new Polaris Ranger. We have purchased units from here in the past and will continue to be faithful customers. We worked directly with Alex and received absolutely excellent customer service! Every staff member we encountered was knowledgeable and courteous. We requested specific accessories that came in in a very timely manner and the installation was very fast. We will continue to look to Planet Powersports, Alex and all the other great staff members for all of our future needs. Thank you Alex for going above and beyond to accommodate our specific needs. You are greatly appreciated!!
My experience purchasing a Indian Motorcycle was excellent. I worked with Alex, he was fast to answer all my questions, returned my calls (really ! ) and helped out as much as he could. I was a little skeptical at first because I was out of state and normally do not buy through a dealer . Alex made the purchase easier by offering many photos of the bike, talking over the phone and pointing out blemishes to make sure there were no surprises when I decided to make the drive . I would highly recommend working with Alex and Planet PowerSports to purchase your next toy. Thanks !
Peyton made the process very easy and all the staff were exceptionally friendly will be buying another machine from here
Bought a sxs from these guys and they were awesome to deal with. I would definatley recommend them to anyone.
Mike was great. Easy to work with, kept me informed, and just made it a fun experience. Brett was great in the business office. Overall I would absolutely recommend Planet Powersports to my friends and family!
Decent deals. 2018 rzr
Mike was a great salesman! I truly appreciate him working hard to get a deal done for me! The whole team were amazing!
Worst experience of my life from a service department anywhere. I was told 2-3 weeks for service on my machines, it was 2 months. Started making calls to check on progress after 4, very hard to get a response. There is no covid excuse, it was all simple repairs, so there was no waiting on parts. I wouldnt bring my machines back here if the service was free. Absolutely awful.
Amazing experience having Wilder as a salesman. He was very understanding with the bombardment of questions .His knowledge of the bikes in the shop was top tier. He managed to get me an fantastic deal on an 07 sportster 1200. He also managed to get me $100 cheaper insurance. 10/10
Overpaid for my rzr just to have it this summer, went to pick it up, it wasn’t clean at all, missing the whole passenger front door(which was told only the lower portion was missing), paint on the cage was chipped, bolts were loose on the roof, absolutely zero fuel in it(you’d expect if you pay $34k for something it would come with a full 10 gallons). Door came in 3 days after I picked up rzr, now dragging feet on assembly of door and shipping. They told me it’s not our fault about the door, instead of overnighting it to keep the customer happy. I’m well beyond irritated at this point, and I can’t say I’d recommend people going there.
I had a great experience w/Justin in the sales department when purchasing my new ATV. He went above and beyond the call of duty to make certain I was not only comfortable and satisfied throughout the purchasing process but also that I received an additional accessory that I was adamant about obtaining to install on my machine. After several phone conversations and a couple weeks of failed attempts to locate and ship the correct part it never seemed to bother him going that extra mile to make sure I received said accessory even after an agreement was reached and I had left w/my ATV. He actually did it with pleasure and sincerity. I would gladly do business w/Justin and the Planet Powersports team in the future. Highly recommend.
Stopped in today at the Coldwater planet powersports to pick up a helmet for my son. They are currently running a special for Polaris Slingshots, take one for a test drive and get a free dinner for two. Not in the market currently for a slingshot but a guys gotta eat... be sure to talk with Connie Jo for any of your riding gear needs, shes top notch and will get you hooked up square.
They did a good job and got to my bike and toke only about a week thanks John Bogucki
Great place to buy a bike, Mike Blaho did great will definitely recommend anyone wanting to buy a motorcycle to ask for him when you go in.
Wilder was a awesome salesman. Had the sled ready to go when I got there. Answered any questions I had. Definitely do business with wilder and planet powersports again.
Terrible had to take our Can Am back 3xs to get it fixed right
Purchased some needed gear. Nice people. Helpful.
Justin was a great help found the perfect bike for me the rest of the staff was awesome as well helped me change my mirrors and i love the around the planet experience. big thank you to justin
Great customer service from all staff! Ted and Mike were great.
This was my second purchase in 3 months from here. Wilder was very professional every time. Very considerate with my wants and decisions. Will definitely be back in the near future. 👍
This place rocks they have all kinds of cool toys and everybodys really cool and outgoing
We have been looking for a four wheeler for about two years calling planet Powersports was the right choice for us. When I called Alex answered all of my questions before even entering into the store. When we arrived he was extremely help new exactly what we were looking for and had everything ready for us. We were given a tour of every department went over the service plan. I highly recommend going and seeing Alex for any ATV needs
First time buying an ORV and these guys did a great job all around. It was a comfortable process with great pricing. Our sales associate Wilder was super knowledgeable about the products and made every point of the buying experience easy. I have closer dealerships but I will drive the 90 minutes to work with this team again.
Pure heaven in that store. I could spend hours there
I had the best experience while buying my bike here. The staff was friendly and knowledgeable. They did not pressure and decisions but talked with me through them. Then took me around to meet everyone I would be dealing with in the future. Very good 5 stars.
A very enjoyable place for the whole family..fairly priced..and great staff
Down to earth people. They insisted I brought my one-year-old Rottweiler in and let her run around the store while I was buying a Honda Pioneer. I ENJOYED BEING THERE!!
These guys always go out of their way. Always been great to me!!!....great people!!! Great service!!!!
Great place to do business. Alex and Brent jumped through hoops for my son and I. We have purchased 2 snowmobiles and two side by sides from them this year. Connie Jo always goes out of her way to make sure I have any gear needed. Ted’s not so bad either!Thanks everyone! I will be back!
Great service and friendly employees
So many good things to say about this place. Bought 3 Kayo 70cc and 1 Yamaha Kodiak. We ran into a few snags, but the team jumped right in and took care of the issue. Thank you Taylor, Connie, Chris, Tyler, Nick, and Dave. We really felt like a part of the family here. My family and I are very happy with our decision and would recommend Planet Powersports to anyone.
Very good experience, Wilder was very helpful and professional
I contemplated writing a review on this place but after reading other reviews and seeing the same issue I will continue my review. Sat two separate days at this place. On the second day we negotiated a price signed the agreement and gave $500.00 cash and left our two bikes and tittles to return the next day to pick up our purchase. Minutes before leaving to pick up our purchase, which is an hour round trip, I was told there was a mistake and we have to pay $2000.00 more. This product was featured at the county fair a week prior with the same price on it as it had on there lot so there was no confusion on our part.You guessed it, we brought our bikes home and a $500.00 check not cash. Completely angered and absolutely disgusted. My family has been in business 50+ years and would DEFINITELY never do business this way.As we were loading our bikes back up another customer was loading his razor which he was picking up from service$3300.00 worth of service I might add, he said he was possibly interested in trading it for a new one. They would only allow him $200.00 for the $3300.00 he just paid them. Not counting all the other bikes, 4 wheelers etc he purchased prior from them. He too will be shopping elsewhere. A hand shake doesn’t mean a thing anymore either.
WORST SALES EXPERIENCE EVER!!! Wasted 3 FULL days of my time including a day off work to TRY to purchase a motorcycle. Unless your getting a loan from them they dont want to sell you a motorcycle. Your cash or credit card isnt good enough.
Quick, courtesy minded emploo
Purchased a 2013 golf cart from them had it just over 30 days and it quit running took it up to them and they had it for 2 days called and said it was done 2 days later it quit running again and had to take it somwhere else and pay to be fixed will never buy anything from there again .
I just got a great deal here today on a 2019 Polaris Sportsman 570 Utility Edition. This this is sweet! Wilder was a great sales representative, was very knowledgeable about each machine, and presented me options in a no-pressure manner. Everyone there was super friendly too! I came away feeling good about the deal and loving my new machine! Thank you!
Had a great experience here! Alex was very knowledgeable and friendly when purchasing my new bike. Would recommend to anyone looking for a new ATV!
We purchased a 2020 Honda side by side and love it! Our experience with Planet Powersports was great, we were treated well and they worked with us on meeting our price points. We drove an hour away to purchase the side by side and had to come in later in the evening to pick it up, they all stayed late to tour what they offered and helped us load it up. A day later they called to check in on us to make sure we got home safely, two days later they called again to see if weve used it, then called again to make sure everything was great. I would recommend Planet Powersports to anyone, they have a large selection from motorcycles, side by sides, ATVs and snowmobiles. They also have an offloading track in the back that we were able to test drive which was great so we can experience what the Honda offers.
Mike was super cool. Everyone had good attitude and good conversion. Really good at what they do. Free hot dogs and coffee. I Drove a couple hours and they made it worth it fer sure.
I visited Planet Powersports because I was looking to upgrade to a different sport bike. I dont remember the name of the salesman who assisted us, and he was nice and trying to be helpful, but I got irritated when he jokingly assumed that I wanted a hot pink bike. I kindly stated that I do not like pink at all, yet he made another joke some time later again assuming Id want pink riding gear. As a woman who rides, I felt he did not take me seriously as a rider who was there to find a bike I had done extensive research on. I consider Planet Powersports to be a good dealership, but I strongly suggest their salesmen think twice before treating a woman any differently than they would a male customer because in this case, I chose to look for my bike elsewhere.
Recently bought a Can Am Maverick X3 that they ordered for me and bought several machines from them in past these people are greatest people to work with to get you what YOU want. I highly recommend them from sales,service and financing they are the reason why I keep comingback,thanks, guys!!!
Do not deal with a salesman named mike down there. He is your typical lying slimy salesman. I live an hour away, they put together a hammerhead go cart for me than sold it during my hour trip down there. So they sloppily threw another one together right before I showed up (without the requested windshield because they had just sold the last one) and the tire practically fell off during the test drive. So he promised he would let me know when a ranger 150 came in. Needless to say he screwed me over on that deal as well. He lied to me multiple times through out our many conversations. Also I bought a 4 wheeler from them 10 years ago and got the extended warranty. They never filed the extended warranty and pocketed the money. When my motor blew I had to get a lawyer involved just to get it fixed. This is the most shady dealership I’ve ever dealt with.
Alex was great to work with, happy to have upgraded to a Can-Am Defender. My family will enjoy this for many years.
Stopped in to look at a jet ski, ended up leaving with two!Wilder was very knowledgeable, polite and courteous.We felt he gave us a very fair deal and the rest of team worked hard to get us down the road safely and in a timely manner, even stayed passed close to do so!Would definitely recommend to friends and family (even though its quite a drive for us)!
Thanks to Wilder me and my son can go riding together on our new 650 ninja and a z 400 wonderful motorcycles not only did he answer all our questions but he made sure we were well taken care of !
Highly unprofessional and do not recommend them. I would do business at another dealer anywhere else. Or buy from an individual.
Wide variety on fun machines, no slingshots in stock. Wide variety of Honda clothing, had a nice and the staff was very friendly.
Ill never buy anything from this place again and I would suggest anyone who doesnt want to get ripped off to stay far away from this place I bought a 2018 rzr with 500 miles on it it keeps blowing belts they wont fix it they lie about the problem it took 3 months for my title witch my bank raised my interest 18% because I couldnt prove that they were on the title worst place I have ever dealt with bought it for 19,000 and told them just let me trade it in for a new machine because every 20 miles it brakes down and they said they will only give me 14,000 for the machine I just bought for 19,000 3 months ago and I only put 50 miles on so never buy anything there or you will get screwed
Great but it seems they dont carry many tire tubes
This place is truly exceptional! I’ve bought many metric machines and Harley’s, the purchase experience I had with my salesman, Wilder, and the Planet Powersports team was positive in every way. I felt that everyone had my interests in mind rather trying to up sell me. I drove over 2 hours to do business with them and wouldn’t hesitate to do it again. Wish they were in my neck of the woods.
I seen a bike on their website, went in to take a look and liked the bike, my salesman was Alex avra, he is very honest and an easy person to work with, I ended up buying a 2008 victory Vegas low, it is a nice bike, only thing better than buying my bike was the world of planet powersports, entire staff was friendly and eager to do what ever they could for you within the means of their business...... Very very accomodating, I would for sure buy from here again in the future...... You guys rock!!!!Kyle Henson
Excellent place. People that work there are very knowledgeable and super easy to work with. You wont find kindness with professionalism like this very many other places. They are a true team and work together to bring all clientele the absolute best they have to offer. Not to mention their product lineup is astounding, versatile, and very dynamic. Stop on here....and you will definitely remember what you saw.
Went there for service. The guys in the shop were friendly, super helpful and had our atv done within an hour of unloading it off the trailer. Highly recommend!
Excellent place with knowledgeable employees. Very friendly
Very pleased with customer service. They pointed me in the right direction to getting the parts I need. All round a great place to shop. I reccomend 10/10
My family and I had a great experience at planet powersports. Our salesman was a young man by the name of Wilder. Very polite, respectful and caring legit human being and we all know in this world how far few and in-between those types of folks are. When we arrived he was helping another guy so he informed us it will only be a little bit longer and asked if there was anything we needed. We told him wed look around and for him to take his time. Every so often hed check with us make sure we where doing ok and hed be right with us. Long story short he showed us several ATVs and went into detail about each machine and we walked out of there with a Yamaha Kodiak 700! We will eventually come back and buy something else. Also everyone that was working the day my family and I was there...was very polite and professional. Keep up the good work planet powersports
Nice place
Thanks to Nick and Mark for getting my bike tires switched out on short notice a few weeks ago. Expected to have to drop them off and come back but they fit them into their schedule and got them done quickly before closing. Kyle does great in parts and helped fix an issue recently to get an item exchanged out. Connie Jo is a pleasure to talk to in apparel and always willing to help. Nice to have a local store that I can get help on a first name basis.
Amazing customer service
Great service here got me in next day for tire change
I bought a used Polaris XC SP edge from here about a month ago has been a great sled and they were willing to work with me on the price. I would recommend this place to anyone looking for used or new snowmobiles and ask for Wilder he’s great to work with.
These guys rock! Staff is great and ready to help ya out no matter your needs. Always friendly and their equipment selection is pretty awesome also!! I would recommend them to anyone! Ted is the guy ya wanna speak with when ya visit! You have my vote from Wayne Enterprises!
I purchased a 2019 RZR trail from them. The transaction was painless and very fast. I have also had 2 services performed on the machine since then and they knew I need same day return, which was achieved both times.
Matt did an amazing job helping me with my plow quad purchase. He was able to exceed my expectations by getting me a new machine for close to the same cost as a used one. He is extremely knowledgeable and that expedited the process. When you go to plant powersports ask for Matt you will NOT be disappointed. Thanks Matt
Got a RZR xp 1000 and absolutely love it. Folks are beyond friendly, I couldnt be more happy with their business.
Wasted the time to drive here. Nothing is priced so you have to chase down a salesperson for every vehicle that youre interested in. We didnt find anything with a deal so good it justified the drive from Indiana.
Great selection knowledgeable staff and comparable pricing.
Super professional place to deal with. We will use them in the future and recommend them to friends. Our salesman Matt did a great job covering everything with us and finding us exactly what we were looking for.
Recently bought a helmet to replace the one I was using. The one I wanted was not in stock in my size. So the sales Person talked me into the BMP helmet, had alot of nice features that I was not looking for but thought would be useful. The helmet was almost 500 dollars, reluctant to buy the sales Person gave me a percentage off. When I went to use the helmet on a recent trip to the U.P. I found it too big and it slipped over my eyes....kinda contradictory for safety. The week after my trip the sales person called me to see how it worked out for me, when I told her it was too big and I had to buy a new one on my trip to safely ride she said oh sorry sweetieI asked if an exchange was possible she said no, I should try and sell it on line.If there was a negative star I would use it to rank Planet Power Sport.Not one time did she check the fitment of the helmet. Seemed to be more focused on her commission on the most expensive helmet they stock. Further more spending close to $1000 on two trips within a month at planet makes you just anothet number.....NEVER AGAIN will that place get any of my hard earned money, and I will tell all my friends into motorsports to not go to PLANET RIPOFF!!
Cool stuff, prices could be better make sure you do yourself a favor and shop around. I was looking at a 2012 vstar 950 they had for about $5,000. with 23,334 miles when I came across a 2015 vstar 950 with 750 miles priced at $6500 and that included shipping to my front door, whew!
Got a sweet honda in like new condition for a good price. Drove a couple hours to buy it, there was a little miscommunication over the phone on delivery details but they handled it quick. Dillon was a nice sales guy to work with. Would buy from these guys again.
** Edited star rating based on their followup.** I would not recommend Power Sports based on our experiences with their service department alone. Scheduling pick up and delivery for service is an absolute nightmare. Hope you never get Dave as your service rep, he was rude and unwilling to help. We pre-paid for maintenance with assurance that we would get preferred scheduling, but that has not turned out to be true. I would recommend you look elsewhere for service if possible.
I have a very expensive street legal RZR, got it back and it dripped oil for a week from not properly Changing the oil. Was annoying but not the end of the world. Tried to get a quote on $800 worth of accessories, never called me back or even bothered to quote. Disappointed.
Terrible experience last week. Dishonest salesman and the bikes I saw were in horrible condition. I would never give them my business.
We took our KX 60 down to planet Powersports and it had milky oil which means all you have to do is split the cases and put a new gasket in there but then what they do they think it leaks oil so they tighten the drain plug So tight it so tight it cracks the cases and they want us to fix something they broke
They did a great job repairing my 4-wheeler, fair pricing and fast. I highly recommend PPS for all your needs.
Good selection. I found there prices to be very reasonable. Little haggling might just get the deal of a lifetime
I live 2 hours away have always drove down to pick up my bike and provided fast and exceptional service when I needed them you guys rock
Alex was awesome to work with ! Help us with getting our son his first 4 wheeler. We will be backFunk family
Just got a quad today and they did an absolutely amazing job from the sale to answering questions we had thanks so much Wilder Irish
Always very well taken care of here. Awesome people. Only place I go to buy.
Guys in service do a good job. Thanks guys
I just purchased my second bike from Matt Oomen at Planet Power sports. I highly recommend him. He educated me, and never felt like he was my salesman. He is a great guy, and I drive an hour from Fort Wayne, IN come to planet powersports. I will come here no matter what.Thank you Matt, and Planet power sports for treating me like a valued customer.I highly recommend!
Bought a new side by side and broke before I even got a mile on it. Ordered accessories for it that they said would be there in a week. Still not there three weeks later. The communication that was needed to get sxs fixed ridiculous. It is amazing how nice they are and how well they communicate when they are trying to get your money. Service is horrible once they have your money. They have definitely lost any future business of mine.
Bought my waverunner from them and they were very helpful in finding the right one and keeping up w/ regular maintenance. Also a great place for snowmobile gear👍