So the experience with this place was very stressful. There were so many problems and spent more money then we wanted too. The crew they hired were horrible broke my screen door would not talk to my wife when it came to decisions and just ignored her. They left some work unfinished and did some messed up things. The main guy even told me he wanted to be done with this job probably why they left some things unfinished. Now Nick he was cool but after this experience I will never do business again! Gilbert the main guy who did the installation just horrible. See the picks below from crooked base boards to not putting in the strips on door ways. The tape behind the baseboard was my favorite.
Customer service was great a Gentleman was ready there to help us
The manager nick was such a blessing he was easy to work with and my carpet that i chose is high quality - the best ive had yet. Im a happy customer 😁
Wonderful service. The sales associate/owner was very helpful and really knew her products. She helped me find the flooring of my dreams and had the best price in town. I send all my friends here.
Just got carpet and vinyl wood flooring installed in majority of our home and very happy with the whole process. They helped us stick to our budget, good communication. The crews doing the work were very nice and did a very professional installation. Makes us glad we chose to install with a local business over corporate store. Thanks so much!
Went in the store last week to get flooring for my whole house. They have a wonderful showroom with lots of products to choose from. Their staff is very personable and knowledgeable. I highly recommend this store.
Great service! And good selection.
Good experience all around. Good sales people, making sure we got what we wanted, good installation. Minor problem was fixed above and beyond expectations. We shopped at a lot of places felt the best here and they came through for us.
I would recommend this place to all! Prices are competitive, many choices to choose from & local. Nick provided a fast quote with precise measurements my carpet was installed professionally all in one day thank you Quality Carpets
Clean and spacious store. I was there for an insurance claim, so mine was not the typical shopping experience, but NICK was very helpful. He really helped me to eliminate poor choices / get things narrowed down. I love that he let me take samples home to look at in MY lighting and surrounding colors.
I love this store. They have a wide variety, more than other stores.
Love that place and the people who work there. So friendly and professional and they stand behind their work. Go see them!
Great place. Lots of beautiful selections. Staff was very helpful.
Nick is easy to work with offers input as needed
This place is the best!! Been to them all. Nick was very accommodatingand knowledgeable.
Every thing about our visit was 5 stars. We are looking forward to do business with them.
Im leaving this poor review because I am very disappointed with the interaction between the sales associate/owner(?) today. She was very defensive, rude and condescending. I had detected it a bit in the beginning but ignored it in hopes this was the place that was going to install our flooring throughout our home. As I asked questions she responded defensively and said she knew what she was doing. I didnt doubt she knew her job but I wanted to be sure I had seen all that they had as it is a large showroom. Ultimately, I walked out because I dont want to do business with a start out like that.
Not impressed. Customer service was average and not that knowledgeable.
Visited store on 3-6-17. asked to see cheapest carpet. young girl that helped was rude and uppity after that.