Incredible automotive shop. The owner is very professional and knowledgeable. He fixed my truck and had me back on the road fast, I wont take my vehicles anywhere else.
Went in for a quote and was quoted 800$. I went somewhere else and paid 200$. the guy was super rude. Maybe he was having a bad day or something. But you gotta be nicer if you’re gonna run a business
Thank you for taking the time to help us get back on our way with the greatest of hospitality. Traveling to Florida from Ohio and our caliper stuck 5hrs into the trip. They were able to get us back on the road with such short notice. I wish all businesses were ran this way. I can not express the amount of my appreciation.
Absolutely wonderful place to bring your vehicle to highly recommended
My cars alternator went out on the way home from Gatlinburg, TN. They got my car fixed the next day. They were very quick, professional and they charged me exactly what they quoted. I would definitely recommend this repair shop to anyone who needed their car worked on.
Mark is a great guy bends over backwards to help you. My friend.
We work hard to do what you need at the best prices, and fastest service!
Mark is the only person in the world that I trust to work on my vehicles. I have known him for over 25 years and will never go anywhere else. Hes done everything from oil changes to replacing motors in cars for me. Top notch service!!
Mark and the guys at Pit Stop are great. My dad took his cars there for years and now there the only ones Ill bring mine to. Their prices are reasonable and more importantly their work is professional and they are up front and honest what they can or cant accomplish. Keep up the great work! Ignore the couple low ratings on here, they obviously arent consistent with all the other 5 star reviews and theyre probably from other repair shops trying to downvote them or something
Mark and his team are knowledgeable and very helpful! I always feel welcome and they really take the time to explain everything that is going on with my vehicle. They are a Napa autocare center and offer a nationwide warranty. I would highly recommend to anyone needing auto repair or advice!
The very best! Mark will do his best to get you the very best price as well as show you exactly what is wrong and explain it in a way that everyone can understand. He goes above and beyond any other mechanic shop and is the most honest and genuine person I have ever met.
Mark is one of the most honest people Ive ever delt with. His techs are top notch as well.
We were so impressed with Mark. He helped us when no other place in the area would help us when our motor home needed repair. He immediately found the problem and even though he was extremely busy he promptly ordered the part and had it in the shop the same day. He was somehow able to fit us into his very busy schedule and had it repaired and ready for us that same day. We are so blessed and thankful that he came through for us in our time of need.
This is the best shop in town. Mark is very honest and would never do wrong against anyone. He has been in business for many decades. He always does what he says and get approval before he does anything. Its bad when people can put reviews on here that never even goes there for service.
Mark and Crew are Awesome ! Honest work and quick and very fair pricing.
Mark has a great shop! He stands behind his work and is always honest about what he is doing. We have used him for many years and he is a man you can trust!
Great service and very honest ! I had my sonic serviced here today and they checked everything. Found i needed new brakes and rotors in the front and even showed me the old rotors. If you want a mechanic you can trust this is the place!
Great service! Mark is the owner and he is very helpful and over sees all jobs i
Mark was very knowledgable and got my car in and out quickly! He even gave me the remote to the TV in the lobby to make myself at home. I will definitely be returning for future auto repairs! Thank you for honest and friendly service! Prices are also very reasonable -
I would recommend this place to anyone, they repaired an exhaust break that was incredibly hard to get to and saved me over 500 dollars.They are friendly and go the extra mile. This was a pleasant experience. Please go here for your repair needs.
These guys are the very best. My daughter was driving home from Florida State to Cincinnati. Her car broke down on I-75 in the middle of nowhere and in the middle of the night near Clinton Tennessee. She was in a bad situation. Ended up her alternator went out. Had the car towed to the Pit Stop based upon the online reviews. He was booked solid for the day, but understanding our situation, he had the alternator replaced in less than 2 hours and gave me a very fair price. I cannot say enough good things about this shop and the owner. Thanks so much for bailing us out!
Great people needed exhaust repair in & out within 1 hr. Evan though they were vary busy! we were on the way to vacation and when I left i didnt feel like they over charged us Vary thankful!
Marks very honest, reliable, with a very capable crew. Id recommend pit stop auto repair
Another satisfied customer, To God be the glory
Great small town shop. Helped me without spending a $ in their place when I was in an accident. If I’m anywhere within a few hundred miles and even an oil change necessary going there.
We broke down while travelling. The guys at pit stop took us straight in and worked nonstop to get us back on the road. Customer service was superb as well as the knowledge of the mechanic. If I lived closer, id not ever go anywhere else.
Dont come here if you know whats good for you. They charged me 350$ to install a new battery and made up a story about how they spent 3 hours on it. No change was made to my vehicle other than changing my battery. Mark would not accept any lower than 410 unless i paid cash on which he lowered it to 350. All that showed up on the invoice was a charge of 153. The rest was a transaction they made outside the books. They are breaking the law, lying to their customers, and cheating them from their money. I pray God punishes them.
Job done right. Fair price. I had my van worked on, brought the wrong parts, they found the right ones. Quoted a fair price and charged the quoted price, even tho they used some of their parts to fix it. (Just some bolts and oil filter, but nice to not have to run to the store to find some). Comfortable chair and directTV in the waiting room. Mechanic updated me twice on the progress of the work (only took 1.5hrs). I am very picky about my mechanics, I asked around and did a lil research before I came here, I am glad I did because everyone gave a good recommendation, and I will also. My new local mechanic.
Fair price and good mechanic. This is a very honest and friendly shop. A+
These guys are prompt with service and fair with pricing. Always pleased with my visits!
Im new to the Clinton/Knoxville! I had a problem with my TCC (Torque Converter Clutch) solenoid and brought it to Advanced Transmissions off of Clinch Ave. I read some reviews on it and did not feel like my car should be held captive at that shop. SO! I googled and thank the LORD that this shop popped up! When I went there I already felt at home! MARK!!! Who is the owner of Pit Stop Shop did everything he could to figure out what was wrong with my TCC. Well, Nothing was wrong with my solenoid, Thank GOD. Mark summarized the problem and said that he would fix it! PLUS He goes above and beyond for all his customers! After we got done figuring out my problem he gave me a fusible link for my amp in my car for FREE and hooked it up. Now, Thats what you call getting CUSTOMER SATISFACTION! This if my first review, so... It goes out to Pit Stop Auto Repair! THANK YOU MARK! and cant wait to see what the LORD has in store for you man! STRONGLY RECOMMEND THIS SHOP! 10/10 from experience and customer satisfaction!
Love
You pay for what you get. Cheaper than any dealership or Indy shop. Parts are also cheaper too. Replace the same stuff 6 months later. Save yourself the time and hassle . Pay more to have it done right elsewhere.
Great Shop!! They do a good job and finish it in record time!!!
Mark was very helpful when he fixed my tire.
Ok
BEST EXPERIENCE EVER!!!to begin with we live in Smyrna, Tn. and work in the Brentwood area, we had already gotten to work when our daughter called stating she was broke down in Clinton...we drove 2.5 hours to haul the truck home but unfortunatly was unable to tow it ourself...took a chance and googled a local mechanic and Pit Stop Auto Repair came up, I read the reviews and thought wed give this guy a shot. we had the explorer towed to his shop and told him we would go on home and come back in a week or so to pick it up since he was SO covered up with other vehicles to repair and we had other vehicles to drive. Mark, quoted me a GREAT price and was the friendliest person ever to deal with especially when your spending $500.00 2 weeks after Christmas!!We left his shop to go home to Smyrna and within 10 minutes we received a call from Mark stating if we hadnt gone to far to come back................Truck is now running?????we turned around, went back to the shop and was charged $75.00not only was Mark friendly and very reasonably priced but he was HONEST!!! turned out it wasnt what we had all originally assumed it was and it was a quick fix.that goes a long way in todays world!! Then, today we receive a call from Mark at Pit Stop. why, you ask???? just to make sure we all made it home safely and didnt have any other issues. Thats why!! ;0) and from the bottom of our hearts The Perkins family Thanks you Mark and your staff for your Honest work!!!!!!!!!!!!!!! God Bless!
I had an emergency on my truck ( drive shaft was about to fall out ) brought it to pit stop they were VERY professional and fixed the problem. THANKS HIGHLY RECOMMENDED.
To make a long story short. They chopped up my undercarriage to my truck and welded to fix a oil leak. Do not take you vehicle to this shop.
They have done all my mechanic work for several years and have always been honest and fair.
Great place to do business
Awesome customer service!!
Omg they are overpriced.Get a quote elsewhere and youll see for yourself
Mark is extremely competent, caring and HONEST.
Overpriced. Trying to make the most money off every job. I was gonna pay for a new exhaust and was quoted not over $300 everywhere else. I wws quoted over $400 at the least.
Over priced. Check other shops before taking your vehicle here. High ticket prices to cover their overhead
These guys saved us! They were closed and opened up and fixed our front ball barring in an hour to get us back on the road. Thanks Guys!!!!!!!!!!!!!!!!!!!!!
Didnt stick to quote