I go to Duo whenever I have an issue with a laptop, and I would go there if I had an issue with any other electronic that I couldnt fix. They were able to fix issues when other stores in the area told me I needed to replace a part. Their team is professional and knowledgeable, and they will take the time to explain things to you if you ask.One small but important note: on my first visit I was not told how much a repair would cost until after it was done so be sure to ask so that you arent surprised (lesson learned). I thought I had gotten scammed until I verified that the amount I paid for the work was actually very reasonable, still was not a good feeling though. Duo would benefit from letting customers know price estimates as well.
This place is the best. Fair prices, excellent work.
Was told my repair would be a two day fix. turned into 12 days. left a piece for my cooler on my motherboard that was to be shipped back to amazon then calls me the next day to try and get it back. Then charges me for the piece that HE forgot about. i’ll go to micro center next time
Excellent team! Very knowledgeable in the field of computers and pleasant to work with.
Our medical practice has been supported by Duo for a large number of years. They are always highly responsive and helpful! For their service and knowledge, their prices are extremely reasonable. Thank you for everything Alex and Enid!
October 2020: DC to the rescue again!!! Hard drive crashed during virtual learning! I can not believe how fast they moved to help my son get back to virtual school! They were done before the school issued replacement! When I call I always get a person who is extremely knowledgeable, professional, and understands the stress of not having a computer in today’s environment. I adore Enid! She is extremely intelligent and her compassion for her clients is extraordinary! They are stuck with me for life!Feb. 2020: Enid is amazing! With little ones always clicking, they have saved numerous computers and files! Always cheerful which is helpful to reduce my stress of possible file damage. I have utilized in store service and phone/net op service and everything is AMAZING! Helpful, knowledgeable, professional, communicates - just everything you want in computer service and more!Above and beyond...my forever go to people for my technical concerns! Thank you for the two recent saves this last month!
We have been working with Duo Computers for years and I had to post a review because I want everyone to know that Alex and Enid and the Duo Computers team are THE BEST! Whatever the computer-related issue, they are always available to help us work through and resolve the problem. And they do the job promptly and with a smile! If youre looking for someone who is extremely knowledgeable about IT-related matters for your business and/or personal computers, look no further ... Duo Computers should be your first and only choice!
I tried fixing my wifes laptop myself but made it worse. I brought to Duo and they were able to fix it and fix the things I damaged. Thanks Duo!
I needed help reinstalling Windows 10 on my system after installing a new SSD card and they got the job done pretty quickly. I was in a hurry but they got it all done the same afternoon. They charged me $89 which is not bad at all comprared to other places where the usual charge for reinstalling your OS is upwards of $150. If I ever need anything I will definitely be coming back. Thanks guys.
My laptop fell and the touch screen broke... They fixed it no problem.
This is place is always the best i gone there about 3 times the past 10 years and they offer great help and solutions
If anyone needs assistance with any computer problems then Duo Computers is your solution. Alex was great in solving and explaining the problems i was having with my equipment. Thank you again.
Very good and professional and quick. They take the time to explain their work.
They’re Courtesy, kindness and fairness is unmatched truly the best computer store in the area highly recommend.
Great service will be coming back for all my future needs!
I love me some DUO computers. Been using them for years. I tried other people at times and they couldnt fix issues I had. bring it to DUO and its fixed and your not paying an arm and a leg. I
They worked with me to build a water-cooled monster, and were responsive and helpful throughout.
Friendly, honest and knowledgeable. Total pleasure. Really glad I found them. I have found my new PC,laptop guys.
A company with a record of longevity and creditability for reliable and fast service.
Very helpful people and reasonable
Great service excellent pricing!
They do good work but they tell u if u pay cash your bill will be cheaper im guessing they want u to pay cash so they dont have to pay taxes on the money they are making
Great service!... very nice people!
Totally Ruined my laptop and lost most of my files . Told me I would have my laptop back on fri and didnt get it back till the following Thursday stating that they were still working on it . Then just called and said that your computer is ready come pick it up . Didnt even know about the lost files until I got home !!!! Never again !!! They dont even deserve 1 star !
Extremely knowledgeable and great service!!!
I have been dealing with Duo Computers for over 15 years .I have nothing negative to say about Duo Computers.Every dealing I have had with them(Enid,Alex and Alex) has been a super one.Their assessment of issues,estimates, pricing and most importantly,the quality of their work has always been spot-on.
Amazing company!