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NAPA Auto Parts - Chagrin Valley Auto Parts - Brooklyn
8550 Brookpark Rd, Cleveland, OH 44129, United States
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NAPA Auto Parts - Chagrin Valley Auto Parts - Brooklyn

Comments
Po
Review №1

NAPA Auto Parts has great cordial staff and good rates. I bought new wiper blades for my car and Nick was nice enough to help me get the best deal and also helped me place the wipers. Will definitely visit again for any other auto equipment! Highly recommend

Ri
Review №2

Not knowi for their pricing, but great selection and service.

De
Review №3

Best prices in town for dealer parts I got a alternator

Ra
Review №4

If youre looking for a part thats the place to go Napa

Ja
Review №5

Great experience, Bill was the guy that helped me out. I would say he spent at least 45 minutes researching fittings and parts I can retrofit for my 94 e150 cooling and heating system. Very professional, and he is honestly the best example of customer care and hard work and dedication. Because of Bill I will shop NAPA more often!!!!!

Mi
Review №6

I think that the low life scum thief I dealt with thinks should should realize that he is a scam artist at the counter no way were his prices normal been a customer for years never have I ran into such a SC bag

CJ
Review №7

The part I needed was double the price

An
Review №8

I paid cash for $400.00 worth of brake parts. There was a $130.00 core on the calipers. I brought my old calipers back the next day and was told that they didn’t have the cash to pay me. The employee told me that he could maybe get me the money the next day. I drove to two other NAPA stores and was turned away for the same reason. Completely unacceptable service from a Store the size of Napa.

To
Review №9

Was looking for parts for a older step van & Bill the counterman came true big time, great personality, knowledgeable . Cant thank him enough !!!

Wi
Review №10

More knowledgeable staff than advanced or autozone

Ev
Review №11

I have a Napa battery with a 65 month warranty. Since the winter time we have had trouble with this battery and have consistently had to jump the battery. If the car sits for even a day without starting the battery wont start. Weve had the car checked for the alternator and all around and have been told each time that its the battery that is the problem.Took the battery to the store, with the receipt showing the 65 month warranty and they refused to exchange the battery. They are refusing to honor the warranty, even with the receipt??I have written them emails and they do not respond.Do NOT buy anything from NAPA, they do not give a crap about their customers. They are thieves.

Er
Review №12

Awesome service. Carl was great, ordered a part and had it in the same day.

Ca
Review №13

Very nice polite getlemen had what I needed

Ma
Review №14

Friendly staff...good prices

de
Review №15

They have what I needed nice people

ji
Review №16

Very friendly and helpful staff

To
Review №17

To exspensive,im trying to fix my car,not to by another one.

Pa
Review №18

Great freindly service

cr
Review №19

Good store helpful employees

Ma
Review №20

Work there great place to work

Ja
Review №21

Horrible customer service. One star is too much. The guy that took care of us seemed bothered by us and didnt really help. Never coming back

Jo
Review №22

Go see Scott and tell him I sent you.

Ro
Review №23

Good knowledge staff.

AJ
Review №24

Had the part I needed

Ga
Review №25

They make sure that you get the right part

Mi
Review №26

Ask for bill grate guy

Iu
Review №27

Good personal information

Ri
Review №28

Very helpful

Sa
Review №29

They’re very friendly

lu
Review №30

A place to buy auto parts

Information
5 Photos
30 Comments
4.1 Rating
  • Address:8550 Brookpark Rd, Cleveland, OH 44129, United States
  • Site:https://napaonline.com/en/oh/cleveland/store/27708?cid=pl_yext_jobber_ChagrinValleyAutoPartsBrooklyn_27708
  • Phone:+1 216-398-9800
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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