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AutoZone Auto Parts
6163 State Rd, Cleveland, OH 44134, United States
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AutoZone Auto Parts
Comments
Kr
Review №1

Not sure what was happening here, but I thought twice about going in after seeing an assistant without a mask on, and having a company sign posted on the entrance door that all customers and associates require a mask before entering.Other than this the store has everything you need most of the time.Associates are helpful, and can answer most questions.The store is well organized and clean.I would recommend this store considering these photos.Not being a nay sayer just being cautious and safe.

La
Review №2

Chuck is the nicest person I ever met at AutoZone. He helped me with a problem that I have with my car with no hesitation. He had me in and out in 5 minutes and fixed my problem.Thank you so much I appreciate all the help and I appreciate AutoZone employees. Thanks again Chuck

Ma
Review №3

Morgan saved the day and weekend!!!!Car was dying on numerous occasions so took it to Autozone the nice lady did the battery test and yep needed a new battery at first didn’t wanna spend the cash so she explained that cables would be good till payday however taking a trip so she swapped out for the new battery she was quick and efficient and knowledgeable on vehicles thank you again for all your help Morgan first time being here sense recently moved definitely be back phenomenal customer service highly recommend this location thanks again Morgan

Ch
Review №4

Clean store and knowledgeable staff! Ron was professional and courteous…he even went the extra mile and put the windshield wipers on my car! I would definitely recommend this store!

da
Review №5

Sam was Amazing, I didnt even purchase anything and he went above and beyond to help me figure out my check engine light issue!! Will definitely be a repeat customer!!

An
Review №6

My son needed a battery for his car. The employee was very helpful and knowledgeable. Got him back on the road quickly!

Su
Review №7

Product is fine, price is fine, store is fine, but weird customer service experience. Without looking away from his monitor and after making me wait an uncomfortably long time in line with no acknowledgment, the only associate at the registers finally asked me, “Are you just checking out, sir?” That would be fine except I’m a woman which he would have realized if he had made eye contact. It wasnt until I asked, “Are you talking to me?” that he looked up and immediately uttered an expletive. An indication that he realized his mistake is not the same as an apology for offending someone. Another associate ended up taking my payment. He may be good at what he does, but customer service is not it.

Da
Review №8

My husband and I visited your store to purchase wiper blades and Dan wasMore than helpful with installing the blades we really appreciate his service

Do
Review №9

Mixed emotions, its close so I use it, and this past visit was quick, I was the only one in the store, but usually 5 or 6 people and you end up waiting for seems an eternity! Understand, usually when you run in there its because you have something torn apart or wanting to do a job, and playing the waiting game just is counter productive.

Er
Review №10

Sam M did a really good job helping me with the Fix Finder report. If I didn’t take it here, I would not have known what had been wrong with my vehicle.

th
Review №11

Very Good Service. Had a Young Lady Install A Battery In My Car👍Thank You

Pa
Review №12

Who is able to figure out what was wrong with radiator got my part nice price sweet employees very helpful

Ni
Review №13

Sam and Morgan went above and beyond to make sure that my blinkers were fixed and my wiper blades today in the heat. They were friendly, fast and efficient.

Ki
Review №14

Very nice, professional staff! I had called earlier & the guy I spoke with remembered my parts I spoke with him about. Got the parts for me & within 10 minutes he put my front light bulb in & was done! Thank you guys so very much for being awesome!

Mo
Review №15

Friendly staff, even late at night right before closing. I needed a new bulb and the guy even came out and replaced it for me. Thank you for the great service.

Br
Review №16

That place is lucky to have anything You want

al
Review №17

Fantastic service. Greeted as I walked I got the store. Directed me where I needed to be. Even assisted with installing my wiper blades. Awesome help thank you!

Su
Review №18

The employee was professional and polite. He helped me get new wiper blades and installed them for me

Pa
Review №19

I had to take a couston there for his part that he bought to fix his car be for bright to use to fix it right

To
Review №20

Friendly, knowledgeable workers! They have the parts you need or can get them quickly

Ja
Review №21

Everyone here is always super helpful, Im not a car guy and I definitely appreciate that.

ka
Review №22

Always have what I need

Su
Review №23

Great got car vents we needed at a great price.

Bi
Review №24

Quick service had the right part

Mi
Review №25

Good service. Not pushy. Knowledgeable and professional. In and out. Good job yall

Mi
Review №26

My Daughter needed a battery an they changed it out for her in a timely manner this fast service is what keeps people coming back

za
Review №27

Good service. If they didn’t have it, they told me where to get it at.

Jo
Review №28

This employee was helpful and very knowledgeable with products & didnt hurry me. He took time to find, install and seemed happy with his job. His name is Dan R and works at State Road location in Parma. We are happy to have this business in our area.Good hiring on your part at Auto Zone.Thank you,Joan & John S in Parma

Cl
Review №29

Dan takes customer service to whole new level I went there to buy a few things and he was a great help very knowledgeable very friendly

jo
Review №30

Clean well lit store, large parking lot and good customer service.A good spot to stop for your auto parts needs.

La
Review №31

Very nice staff, helped me find what I needed.

Sa
Review №32

I was so impressed with Douglas a store employee. He could see that I had trouble walking so he went over and above to help me. I needed a battery. I explained to Doug that I dont take the car out everyday which is whats causing the problem. Sometimes the car sits for two weeks. He was terrific. He replaced the battery with a new one got all the paperwork ready and I only had to swipe my card. He had a smile on his face the whole time which was good to see. He was so nice and very professional. He does AutoZone proud.

Sh
Review №33

You can find all your car parts here

Ja
Review №34

Great customer service. Really friendly people

Ja
Review №35

The staff was great

Te
Review №36

Jared helped me with my headlights.even put in for me.awesome guy.thank you jared.

Gr
Review №37

Excellent products and services! They look up your vehicles make and model for precise parts that match, perfectly. Not only will they find the rights parts, but include light/simpler services, for free! Like if you need wipers they find the right size, recommend type of products thats best for you according to what you tell them, and then ask to put them on fir you. The customer next to me was been serviced by a customer service representative/cashier with a cart full of automative fluids; the customer has their hood open while we had our cars serviced right in our parking spot, in the cold winter weather.

Ja
Review №38

Very through. Knew what I wanted and showed me exactly how to go about doing it

Ja
Review №39

Ordered windshield wipers online and they didnt come with the right adapter. Instead of having me buy new wipers, they took the time to modify wiper adapters to fit the wipers I bought and my car at no charge. Definitely very helpful and saved me money. Thanks for the service!

Bo
Review №40

I dropped off used oil. They were helpful and quick.

Ka
Review №41

Quick and friendly service

Ni
Review №42

Excellent service at this location! I was lucky to have the manager help me replace my front headlight. He was courteous, professional, and got the task done quickly! Been coming to this location for 5+ years and will keep up my patronage for years to come!

RO
Review №43

Dave and his crew are top notch guys.very helpful and will get you in and out in a timely manner.Elliot always takes care of me right away and knows how to look up auto parts.He is one of there best guys there.I get his personal service.If there is ever a problem they will make it right.You do not get this kind of service at the other Zones.

Wi
Review №44

Always super helpful

To
Review №45

Very helpful, very professional

Al
Review №46

Great place to get your auto repair gear, even better now that we have a 24 hour location minutes away. Always happy when I can repair my vehicles at cost of parts and some elbow grease.

Sh
Review №47

I brought my Chevy Impala in after my battery died while running errands. Michael, took care of me, from recommending a new battery, to installing it. Unfortunately, he was up against a few battles, such as having a very difficult time getting the old battery out, to putting in the new one. Turns out, the computer suggested a battery that would not fit! Michael swapped out the bogus one for a compatible battery. He couldnt have been more professional, and just had the best attitude in a very frustrating situation. I cannot thank him enough for just being a top notch human being. Boss, if you read this, this guy deserves a raise!!

Ka
Review №48

Good had lawn tractor in stock

Je
Review №49

Clean store. Went in and showed the gentleman a picture of the product i was looking for and he got it for me. Was in and out pretty quickly. For a woman shopping for auto parts/supplies he didnt try to upsale me or anything like some other places do.

Ji
Review №50

I go here all the time to save on some parts but I do go to Detroit auto parts and save even more. Best thing about autozone is there tool rental its great they do that thats where I go whenever I need to rent any tool. Thanks Autozone.

De
Review №51

Great and friendly helpful staff

Ch
Review №52

Excellent service, always so helpful!

Re
Review №53

Good guys here and are generally knowledgeable on most needs for anyone whos going to DIY car maintenance/repair. You can also take your oil here to be recycled after a change, which makes it easy to dispose of your used oil.

Ro
Review №54

Staff was very helpful in assisting me

An
Review №55

The guy that helped us went above and beyond did everything we asked and offered advice and tips based on the problems I was having. They were extremely busy and he keeper his cool the entire time. Thank you to the manager that helped us

Ed
Review №56

Greatest customer care

To
Review №57

Very good customer service

Ly
Review №58

Kyle was awesome did a great job at customer service thanks for all the help today

FL
Review №59

Needed washer fluid. They sell it here.

Ni
Review №60

Went to autozone a week ago panicing not knowing the reason for my tail lights going out with no warning. Kyle helped me resolve my issuea and also helped 5 other customers all in a timely matter. GREAT EMPLOYEE( KYLE)

Br
Review №61

Decent service and people

Ti
Review №62

Great customer service. Really good team there that take their time with everyone. No complaints. As about the reward program its free and saves you money.

Fr
Review №63

I love this place and everybody knows what theyre doing

Th
Review №64

Necessary evil if you have a car. Nothing good it bad to say...

Et
Review №65

I went to 5 Autozones in the past 2days. This one on State road was far superior with the cleanliness, customer service, speed, knowledge, etc. Excellent. The one on Euclid was nasty from the building to the staff. Complete garbage & Ill never return. It was the only one with my part in stock so it was purely necessity.

Vi
Review №66

Only autozone i goto

Ja
Review №67

I went in to get new wiper blades for my car. The clerk was very helpful in showing what was available for my make and model and he even put them on for me!

Br
Review №68

Made a quick stop here for a windshield wiper after I snapped it clearing the windshield of ice. I was greeted immediately and the associate found what I needed, rang me up and put it on my car for me. I was in and out in less than 10 minutes.

Br
Review №69

Nice staff but their machine did not detect a bad battery which it was defective.

Wa
Review №70

The helpers were fantastic! They not only determine the problem, but check with their expert helper to make sure that I had all the information that I needed.

Sh
Review №71

My husband just had open heart surgery and were very nice and carried the parts to the car for him!#

Sh
Review №72

Had to buy a calipers for my truck the guy was super nice an made sure i got the right part.

Ro
Review №73

This is not my regular store, but I came here for a special type of battery they were holding for me. Store manager was very helpfull and attached a discount to my order due to an issue I had at an other Auto Zone location. Salesperson installed the battery free of charge and went out his way to replace a rusted bolt. Definitely a 5 star experience

Mi
Review №74

Glad its their 4 me 2 get what i need

Jo
Review №75

I needed a new battery for my Hyundai Elantra. The manager, Mike was very helpful and changed the battery in a few minutes.

Ja
Review №76

Helpful put my wipers on without any worries

Pe
Review №77

Cant remember why I was at this particular location, but I love Auto Zone. Very helpful!

De
Review №78

One of the few auto parts stores that know exactly what part fits my vehicle.. I dont believe I have had to return anything because it waant the right fit..

Ga
Review №79

Friendly staff, reasonable prices, and a large inventory.

Ta
Review №80

Came in after thinking I had got a tank of bad gas and my car was riding pretty rough. I was freaking out. The guys totally helped and got me some additive to hopefully help the situation. Thank you a million times.

Ji
Review №81

It was great just like this date date

Pi
Review №82

Great service and atmosphere, makes you feel like Lightning McQueen out luxiourlsly shopping on a nice evening.

Ok
Review №83

Good quality service)

Jo
Review №84

Staff is always friendly and help me find what I need.

Ca
Review №85

Always super helpful!

Ji
Review №86

This autozone has sone of the most knowledgeable staff ive seen at a parts store

GC
Review №87

Perfect store for the car guys and do it yourself

Ro
Review №88

Went in for a free battery check. Battery and charging system check out good.👍

Mr
Review №89

A regular ... always great, helpful service! Prices are usually pretty good

JD
Review №90

Ask for Dave! He was a great help!

Mi
Review №91

Great fast and easy in and out got what i needed and was on my way !

DA
Review №92

Always friendly and helpful

E
Review №93

Always a great place for a quick stop. Did have a tool break on me but it was returned no problem, great service!

Ph
Review №94

This place is almost always clean as a whistle. The Steven fella, hes kinda tall with a little southernish accent, is super helpful and extremely polite.

Ja
Review №95

Good prices and good service

As
Review №96

Its okay most of the guys deserve dont know what theyre doing (sold me a couple wrong lights) nobody knew how to change my brake light or blinker... So I turned to youtube. Maybe I should get a job there .lol.

Vo
Review №97

GREAT SERVICE. INSTALLED MY WIPER BLADES TOO!

Sc
Review №98

THEY ARE VERY, VERY GOOD AT SERVICING AND HELPING ME.

Ja
Review №99

My go to place for auto parts extremely helpful staff. Plus they always honor their warranty.

Jo
Review №100

Always helpful, and deal with the older guys....very knowledgeable.

Information
24 Photos
100 Comments
4.5 Rating
  • Address:6163 State Rd, Cleveland, OH 44134, United States
  • Site:https://autozone.com/locations/oh/cleveland/6163-state-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1752&y_source=1_MjQ2ODE4NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 440-884-1211
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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