I purchased a 2016 Rogue in 2017 found out that the vehicle has been in an accident and had sme serious issues odometer slipping on the highway,, Radar sensor missing, cruise control not functionable and other adjustment needed cost me close to $6000 to get it fixed and will never return
Best place in town!We just bought a 2018 Chevrolet Traverse from Alina and its been a great experience with both purchasing a financing. We took the car to the dealership for general inspection and they gave it all stars. All their vehicles are done excellently and go through state inspection. We saved thousands and would come back again in the spring for our daughters first car.
Excellent prices and quality work!We just purchased a 2016 Odyssey as a family van from 1st Class Imports, we actually ordered it from them and it turned out beautiful as new. My friend Jon recommended you guys and he was right on the money, you do best work for best prices. Our Odyssey is looking great, kids are watching DVD and heading down to warm Florida weather. Thanks again!
Wonderful customer service and dealership! I was blessed to find the car I wanted in spring of 2016 here, drove it until someone hit me and totaled it in 2019. I immediately called 1st Class and they were able to get my new car and have it ready before my claims process from my insurance was complete! They have went above and beyond both times I’ve purchased from them. Something most used car dealerships will not do. They are straight forward, hassle free and most of all affordable! There was no beating around the bush, they simply explain all the details to you, talk to you about the repairs and let you decide, no pressure or lies. I highly recommend Alina and the entire staff at 1st Class Imports. Their customer service and attention to detail made the car search and buying process easy and hassle free both times. We will be back in the future!
I truly enjoy working with this group. I purchased a Honda Pilot from them in 2010 and another one just recently this year. They are very open about the work done to the car and go above beyond to make sure you are satisfied. There is no pressure at all to buy and all in my whole process took about an hour including my test drive. Thanks again for making buying a car easy. I will be back again as my wife needs a car as well soon.
If I could give 1st Class Imports 10 stars, I would. This was the best vehicle buying experience, we’ve ever had. We have always bought new from the same Dodge/Jeep dealership in PA. I have always wanted a Tahoe but couldn’t find one that was affordable with decent mileage. I found the exact Tahoe I was looking for at 1st Class Imports. It was $10k less than comparables. We knew the vehicle had a rebuilt title and when we came to pick it up, it looked perfect. Daniel let us know the exact damage and what was repaired. It was like nothing had ever been fixed. We had an enhanced safety inspection done in PA (as required by our state to register the vehicle) and the mechanic said the body shop did a fantastic job. Alina was beyond awesome and we couldn’t be more thankful for her knowledge and help with the financial side. She went above and beyond to make this a great buying experience. We will definitely be back! Thanks again, Daniel, Alina & the 1st Class Imports Team. You guys saved us so much money and gave us the perfect vehicle for our family! We couldn’t be happier!!
AWESOME PLACE TO PURCHASE A VEHICLE! I had been looking for a Chrysler van for about a months time when I came upon 1st Class Imports. They have real nice vehicles at low prices compared to other places I visited, such as huge dealerships & smaller dealerships, as well as mom & pop places. If you are considering purchasing a used vehicle, YOU MUST CHECK THIS PLACE OUT ... YOU WILL NOT BE DISAPPOINTED!! They are like their name states ... FIRST CLASS!!
My relatives purchased a few cars from 1st Class Imports and spoke high words about them in recommendations. My wife and I drove down from Indianapolis in hopes of purchasing a newer model Honda Odyssey. We found a 2016 Honda Odyssey Touring with only 2k miles and were able to negotiate a very good price for us. I am very please with my van and 1st Class Imports had done a very great job, thank you!
Wonderful dealership, literally a breath of fresh air in terms of easiness of purchase, financing and general customer attention! Salesman Daniel is very knowledgeable and super friendly guy. We bought an 11 Odyssey that was in excellent shape, passed mechanical inspection with flying colors. The entire process of financing and paperwork took less then an hour, we are very happy customers!
I just purchased a car from Alina at 1st Class Imports and wanted to describe my experience in hopes that more people learn about this wonderful company! I am college student and obviously do not have much money to spend on a vehicle, yet i needed a reliable car for the next few years of grad school. 1st Class Imports had the Infiniti of my dreams that i was actually able to afford! I was able to get financed for a small amount and put down my savings for the rest, all in all it took a few hours to be signed and done. Thank you so much to Alina and Dan for my car, for treating me great and helping out with financing!
Just purchased a 2012 Honda Odyssey from 1st Class Imports and were very pleased with the van and the entire purchase experience. This place offers significant savings on their vehicles, they have quality cars and excellent customer service. Dan was our sales guy and helped us through the process of financing and sale. I highly recommend 1st class imports!
Bought a 2012 Honda Odyssey from 1st Class. I couldnt be happier. This was by far the best automobile buying experience I have ever had. Unlike every other dealer I have dealt with, Daniel just gave us the facts with no pressure, explained their inventory and selling philosophy and gave us time to decide. We drove from Columbus to Cleveland to look at the vehicles, drove two different vans and decided on one. There was no trotting off to see the Sales Manager and leaving us sit--just direct answers and advice. I appreciate that they valued my time, didnt try to sell us and were efficient and helpful. It took 10 minutes to write up the paperwork and 10 minutes to sign the papers. I am extremely happy we found 1st Class Imports and I highly recommend them.
Daniel thank you so much for your help with the purchase of our new Infinity! I will recommend you to my family and many of my friend. This is one of the best dealerships Ive ever worked with, great service and great vehicles! God Bless your works!
Was uncertain at first about this place, but Dan treated my wife and I with respect and was very transparent. This place takes cars that have been salvaged by insurance companies (even though they had minor damage) and repairs them themselves and then sells them at a big discount. They do not hide this...all information about the vehicle is listed on their website, including what kind of accident it was in. Its usually a minor accident. We looked the vehicle over thoroughly before our purchase, saw the repair work, drove it and ended up buying a fantastic mini-van with very low miles for $7,000 less than market value. I will use them again and recommend them as a great way to pay less for a well equipped, low mileage used vehicle.
Best car buying experience ever and im not exaggerating! We live in Indiana and Dan was able to make this whole out of state buying experience a breeze. Every detail, i mean from financing to car delivery was taken care of on the highest level, i honestly barely had to do a thing. We got finance, got our check instantly via email, signed everything and our car was delivered in 24 hours! What more can you ask for? We bought a 2013 Chevy Traverse and the car itself is absolutely perfect and is loaded with every option available. Did i mention what a great deal we got? :) Thank you so much 1st Class Imports!
Dear Tiffany i, apologize that you have had an issue with your vehicle purchased from us. At the time of purchase there wasnt anything wrong with your transmission and you drover the car for about 9 month prior to writing this review. I have offered to take a look at the issue multiple times throughout these 9 months but you never came up to the dealership for service. You were offered a warranty on the vehicle which was declined by you and i dont think its very fair on your end to call us a scam artist when you declined the service to begin with. My offer to service your vehicle is still in effect, please come see us anytime.Sincerely
I just purchased a 2012 Honda Odyssey from Dan at 1st Class Imports and i would highly recommend this place. I saw some mixed reviews at first but still gave them a chance since the prices were amazing. And im very happy i did, they are a small family owned dealership that cares about their customers. We had the van inspected by our mechanic and it passed with flying colors. There was a few touch up issues that Dan took care for us right away and got us an extra remote as well. So at the end of the day my family is very happy with the van we got and the significant savings are definitely worth checking this place out!
Had a great experience when I purchased my 2011 BMW 328xi. Love the car. I was treated like human being rather than a commission check when I walked in. Alina was great from sales to finance. I will be sure to recommend 1st Class Imports for next purchase!
After 3 months of ownership I could not be happier. Yes, the 2013 Acura TL I purchased from them was a salvage title. This was clearly communicated to me at the very outset. I saw the listing and called them and put a deposit down after chatting with them for about 20 min about the car. 5 days later I flew to Cleveland and they were kind enough to pick me up from the airport and drive me the 5 minutes to the Body shop. They let me take the car for a test drive and I purchased the car. They knew I was going to drive through Canada back to Denver and made sure the car was tip top. The vehicle has been flawless since I purchased it. All said and done, this shop has been true to its word at every step of the process and I would highly recommend purchasing a vehicle from them.
My experience with first class imports was pleasant at first but has now turned into a nightmare! I purchased a 2013 Nissan Rogue from these people in December of 2015. When I purchased it, prior to signing the as is contract, I asked Dan if there was anything wrong with the transmission and he told me no! Well my car is no longer running because the transmitter blew! They are a busI was full of scam artist!!! All of their vehicles have salvage titles which means even if you wanted to trade it in you would only get 1000 dollars leaving you with a huge balance and in debt! This is a horrible place to purchase a car! Alina does not return phone calls and she is a liar! The reason they continue to be in business is because they are scamming people everyday! I want this review to save at least one mom or dad or 1st time car buyer! Do not buy from 1st class imports!!!!!
I have been doing business with this company for about 6 years now. Great cars and fantastic service. If youre looking for a junkie beater just to get around this is not the place for you.
I have waited 3 months to make sure it’s not to good to be true. Because of savings (significant savings) we bought two cars. 2014 Audi s5 cabriolet for my wife and 2014 Honda Pilot Toiring There was one hick up with Pilot, TPMS light went on, I didn’t expect any help with it, just called Dan to see what’s this all about and without any hesitation Dan said I shouldn’t mass with it and offered to bring it in. Not only they took care of this light it didn’t cost me anything, and I know it wasn’t covered by “limited warranty”. We are definitely coming back to this place. Fantastic savings, super service and just great guys.
DO NOT BUY FROM OUT OF TOWN! New model car put together with old junk yard parts. Dead battery within 24 hrs and they wanted to put another junk battery in. I bought a new battery and they promised to reimburse their cost (2/3), and 4 months latter received nothing. Plus days of travel back and forth to still not fix a leaking hatchback misaligned.FAIL
Thank you Daniel for a wonderful service you have provided us with when purchasing our new van. Your company is very trustworthy and i would certainly recommend you to family and friends.
Very happy with my 2013 Honda Pilot, just took the car to FL for our first family vacation and it did wonderful. Thank you Alina and Dan, Happy Holidays!
Very positive experience with 1st class imports. Very knowledgeable salesman and super nice prices. We bought a toyota camry for my daughter and are very happy with the car. They even have us warranty with the purchase.
They did an amazing job on my Car, Drives like new and looks like new, on top of that they charge less then any other shop I got estimates from.I really recommend this company to anyone buying or in need of repair.
I purchased a 2015 Honda odyssey, very nice car, perfectly repaired, no worries, came with warranty. Dan was super helpful and easy going.
Beware of this unscrupulous dealer! I placed a $300 deposit on an advertised car at 6:00 PM. I was told the deposit was refundable. I changed my mind and called back the following morning, was again told that the deposit was refundable because they had not cancelled the eBay listing, but they refused to refund the deposit. Just a little sad for a company professing to be a luxury import dealer. This will result in complaints being filed with the Ohio Secretary of State, the Ohio Automobile Dealers Association, and the Better Business Bureau. Steer clear of these guys!
Daniel has been great to work with has done his best to make sure the van we bought was in tip top shape.....
Cars come into this business looking totally demolished. But they come out looking as great as a showroom vehicle
This is absolutely worst place to make dealings, rude, disrespectful, please take my word for it.car prices here are reasonable considering every single car has a salvaged tittle.Daniel will not tell you about this until he figures out that you are not a dummy with money .so after reading all car fax records and and any other records,i i found several issues. have a second mechanic check it out.i took my supposed car to my own mechanic.turns out that was the best business investment i ever made.car had several safety issues and Daniel, when confronted with these, the man lost it and lost my business too.they dont deserve 1star. ALWAYS CONDUCT AN EXTRA INSPECTION.AND GUDLUCK
Excellent place to purchase vehicle from. Great cars for Low prices.
So glad I found 1st Class Imports!!! Excellent customer service, very professional & easy to work with; I highly recommend!!!
THESE PEOPLE ARE THIEVES. THEY BUY PARTS ONLINE AND THEN DO A CHARGEBACK!!! STAY AWAY!!!