Bought a beautiful flamenco red Jaguar from here in excellent condition. There was a full service history going back to 2002 onwards, and it was very clear the vehicle was well maintained. After having the car for awhile, I took it back to Rio, and had the vacuum hoses and idle control valve replaced. Excellent customer service and communication!
Prompt and courteous service at a fair price. I was referred to Roger at Rio Imports by my trusted mechanic for my American made car. The referral was well founded. Its such a relief to find a place to get top quality service from good people.
I highly recommend getting youre vehicle serviced at Rios Imports! Rio is not only amazing with his mechanic services but he amazing with the customer service side of it. Ive had countless conversations with him and in each one he has helped me fully understand each answer to each question i asked. There isnt enough space in this paragraph to say all of the things i appreciate about his business but amongst the many he is very kind, easy to deal with, and time and time again has insured quality repair and maintenance in a timely manner.
Rio imports supersedes any dealership in quality and price by a mile. I have a 2015 7 series BMW, and I will continue to have Roger and his technicians work on my car for any service in the future.
Roger is always friendly and knows how to explain what is happening with my car and always always gives me a great deal with exceptional expertise and I never feel like he recommends things that are not needed like most big name places Thanks Roger, we will always use your services
Roger was great to work with. The part was ordered right away. My car was ready when promised, it was clean when I got it back and the price was very fair. I would highly recommend this shop and if I am ever in need again I will definitely come back to Roger and his crew.
I was recommended by a friend to have my brakes and any car repairs with Roger. I am completely satisfied with his service and professionalism but more importantly his prices are the best around. He is very honest, knowledgeable, and his integrity to his business means everything. I would highly recommend him to anyone and if I have any issues with any of my vehicles he definitely has my business. He worked on my 740 Bmw and had it done exactly the time he said it would be done. Thanks Roger. Plus, thank you for picking me up to get my car because Uber was charging me 30.00 to go 8 minutes.
Took my VW Beetle to Roger. He replaced my timing belt and water pump in a timely fashion and explained up front what needed to be done. Appreciated his honesty and would definitely use again.
A family owned business, Rio Imports Repair is THE most honest group of mechanics in Pinellas County. When you have a European car its easy to be taken advantage of while at the garage. Not with these guys. They always tell me exactly what is going on with my Volvo and charge me a fair price for their parts and service. The repair process is quick and timely.
Splendid! Love Roger! Completely satisfied customer for the past 5 years.He is knowledgeable, friendly and always available.Love my Benz, love Roger at Rio Imports!
Great service on my 97 BMW, very professional, thorough, knowledgeable fast and efficient. I highly recommend this place to those who want their repairs done right. Thanks Roger
Always a smooth transaction. Roger is great, he has worked on a few of our cars and I trust him when he recommends something needs attention on my vehicle! He is upfront, straight forward and knowledgeable!
The tire was rubbling the inside wheelwell. They fixed it in one day where it would not rub when i turned. They saved me from wear and tear on the car and not having to replace the tire. Job well done. They are very friendly and easy to make appointments.
Absolutely amazing service and price. Fixed my 1986 190e in 35 minutes. Will be my mechanic for both of my Mercedes-benz. Thanks again!
Roger was very courteous and gave me much info on what was causing the problems and how he repairs these issues. his shop is very professional with the tools in excellent condition and very clean. He took the time to show me some concerns re: potential future problems. His work was very professional and impressive. I recommend his service.
Rio Imports Repair Inc. has been a part of my automotive journey for nearly 15 years! Weve developed more than just a client and repair shop relationship, weve become friends! The current owner, the son to the owner that I initially connected with, has gone the distance in large and small ways to maintain my business.I previously used two other Mercedes Benz repair shops, one in Tampa, and the other locally here in St. Petersburg. It was the large and small things that didnt happen that strongly made me seek out another shop.RIR, Inc., came highly recommended by three colleagues who came to regard them and their work as above others.I am on my fourth Mercedes product, and have two at present. RIR, Inc. will continue to be the people and place that I trust to maintain my German products.I do intend to continue to drive this brand, and to keep RIR, Inc as a continued part of my enjoyment with Mercedes automobiles.
I was recommended to Rio by a non-German car mechanic for my BMW, and I’m glad they did. My clutch needed replacing (I knew a throw out bearing had failed) and while I often do my own work, I hire out for transmission/clutch issues. But from the time I phoned, through the final completion of the job, Rio impressed. The quality, Professionalism, time to repair, and costs were all positively outstanding. Therefore, I recommend Rio for any of your foreign/German car service needs.. and without hesitation. -Allen K., Seminole
From first phone call to final follow up my experience with Roger and Rio Imports was A1. Repair on my vehicle was completed ahead of schedule, could not have been more pleased with the installation and Rogers expertise.
Roger was friendly and knowledgeable. He got my car right in, ordered the parts, and didn’t charge high prices. He showed me the old damaged parts and explained what to look out for.
Roger at Rio Imports does amazing work. He is able to take great care of my 2010 Jaguar at a great price. Not many shops in Pinellas do any service on Jaguars like at Rio. Thank you Roger.
Ive been taking my cars to Rio Imports Repair for probably 30 years or so (both imports and domestic). Service is always top-notch, prompt, and correct. Roger and his team do the job right the first time. Ive never felt taken advantage of. Dont hesitate to take your cars there too when in need of repair!
Rio recently responded on short notice, after hours and saved our tails. While that clearly wasnt our preference to saddle Rio as we did, they came thru for us.That personifies the level of service these folks are all about.Ive used them for over 20 years with personal vehicles and our fleet vehicles and remain loyal to Roger and his crew.We have done everything from brakes, front-end, engine, electrical and body work.Fair with all aspects of repair work. Timing, turnaround, scope of work and expert knowlege of all makes. Trust your repair work with them and you will not regret it.J CarterDEX Imaging
Have been going here for years, and always fantastic service
I took my wifes VW Eos to Rio Imports for a major repair. Roger is great and they did a great job fixing her car. After years of visiting the local dealership I will never go back to them. Rio Imports is my go to mechanic from now on. Not only did they do a great job but they did it in half the time they told me and for less than they quoted me.
Highly recommended they did an amazing job! Very reasonable and super friendly! Thank you again for great service!
I been going to RIO for service on for all my import car needs. Rodger at RIO is the real deal. He knows Imports, listens to the customer needs, communicates in timely fashion and does Quality work at much better price then your dealer and he gets your vehicle in and out. He also always follows up after there service a week or so later to make sure your satisfied. Highly recommend!
Quick and professional company, very easy to work with.
He knows what hes doing and does a great job
Roger at Rio Imports has been taking care of two Mercedes for me since the fall of 2019. He has been diligent with both vehicles despite them having what I would call frequent and complicated issues. He has worked with the extended warranty company to get issues covered despite their attrition and unwillingness to cover repairs that would seemingly be non-issues. He answers calls, is polite and friendly, and always prompt with service time. He genuinely seems to know and understand how difficult it is to be without transportation. Keep up the good work!
Bought a used vehicle and took it to the BMW dealer to check out a strong exhaust smell. They gave me a list of $4400 worth of recommended repairs (one being $750 to change the o ring on the dipstick tube and another $700 to change the oil pan gasket), none of them having to do with the smell.Roger called me within a few hours of dropping off the car at Rio and informed me of the real issue, quoted an incredibly fair parts and labor price, and had the car ready the next day. He even took the time to show me the old part he replaced and explained what the issue was. Definitely recommended.
I wish I would have found Rogers shop as soon as I bought my car back in January of last year. I have a 2015 Audi A4 that was hit while I was parked at work. Roger completely repaired the dent in the bumper and repainted it in three days. You cant even tell there was ever a dent. He also took care of my 45K service (which came out way cheaper than what the dealership quoted). Its also nice to be a female and not feel taken advantage of when needing car repairs/maintenance. Highly recommend Rogers shop! I know Ive found the one shop I can trust.
Best ever European mechanic ask for Roger
Roger was referred to me from a very close friend of mine and I couldnt be happier. Professional, caring, and reasonable. I will be coming back for sure.Thank you for your work!
I have had them service my vehicle for years. Great company, always fair!
My wife and I have been taking our cars to Rio Imports Repair and are always very happy with the service and price. This is a family owned and operated business and Roger treats all of his customers like old friends. I’ve referred coworkers and they’ve always been impressed. You won’t find a better auto repair shop in the Tampa Bay area!
We had an awesome experience with Rio Imports. Roger went out of his way to ensure that we were able to get our car fixed with a quick turn around time. This is a great shop that is reputable and saved use a ton of money over the dealer. We will not hesitate to call on them in the future to work on our cars!
We have just purchased a new to us BMW that was overdue for an oil change and the battery was starting to fade. We had purchased the battery prior to learning it had to be registered to the vehicle. Rio Imports squeezed us in and gave us a great deal. We will continue to use Rio for all our new babys needs. What great people.
Rio Imports gives great service at a fair price. I would recommend anyone to this repair company. I have a Merceds that had some issues and it was repaired and fixed in a few days. I appreciate your hard work and customer service. Special thanks to Roger your an Angel😊
I own a Mini and have not had great service at the Mini dealership, so I was in search of an alternative. Roger at Rio was referred by another mechanic. He was punctual, a straight shooter and gave an accurate estimate. I will return because his service was timely and less expensive than the dealership. Thank you!
Excellent job. And the most trustworthy mechanic I have had in the Tampa bay area!
Rio Imports Repair is the only auto repair shop I would ever consider taking my car to in Pinellas county!This shop has an excellent reputation for many - many years as being the place that even dealers bring their cars to that their mechanics can’t fix! They have been a family owned business since the beginning and I actually feel like family when I’m there. They are honest and fair with their pricing, unlike the dealerships! I own a C300 Mercedes and I will never take my car back to the Mercedes dealerships in the area ever again! Go see Roger and get ready to be treated honestly!!!
Highly recommend Rio Imports! Quality and trustworthy work at a fair price.
I had a dilemma with my 2014 Volvo S60 and needed a MAJOR repair done. As Rio Imports Repair was referred to me, I connected with Roger about the job. Roger was confident he could handle the job, his quote was significantly less than that dealer, and the repair work was done in record time. I have nothing but good things to say about the experience, and definitely will take the Volvo to Rio if any future repairs are needed. Thanks again, Roger, for getting us back on the road!
My husband and I have been Rio Imports customers for over 30 years. First with Jack who started the business and Roger working side by side since he was able to walk. We TRUST Rio Imports. They always operate with integrity. Their advice and recommendations are given with the best interests of their customer. They investigate and offer alternatives, set the proper expectations, charge a reasonable price for high quality work. We are in Tampa and travel across the Bay. We will not take our vehicles for repairs or maintenance to anyone else. I highly recommend Rio Imports!
RIO is great! They did a great job on my GLE and saved me a lot of money compared to what the dealership was gonna charge me. Dont take your car anywhere else!
Very Satisfied ! I took my BMW 328i into Roger at Rio Imports. First, before I went I researched for 3days where to take my BMW. I am fairly new to Pinellas Co. and I had previously taken my BMW to the dealership. Where I was overcharged big time. I knew that may happen, but what choice did I have being new? Well, I read reviews on all the platforms and talked with my husband and we decided to take our car to RIO. We were so glad we did. Roger diagnosed my problem, called me and gave me a very affordable and fair quote. Told me some other things he could do as prevention if I wanted. Basically gave me a few options. I let him know what I would like and he was happy to start the work. I chose the minimum repair at this time. He called my later in the day and said the car was ready. I took an Uber to his shop and picked up my car. It runs great. I am very pleased with the work Rio Imports did. I am so happy I now have a trustworthy and honest mechanic that takes the time to engage with clients and gives needed suggestions and feed back. Thank you Rio Imports for your professionalism and value. I will be back.
Took my 3 series BMW to Roger after getting fed up with dealer prices and poor service. I must say he exceeded my expectations. Great work and service. Never going back to the dealer!
I’ve been having my cars worked on by RIO for twenty years, great people that care about their customers and always do a great job! Would definitely recommend to anyone looking to have their car worked on by honest mechanics.
Thanks Rio Imports for the great job taking care of my car last week. As always you communicate clearly and provide the needed service at a good price. Roger and his dad Jack have been taking care of my cars since I had my first BMW in 1987. They maintained my cars as they grew older and kept me going at a fair price. I always trust the diagnosis and advice I get from Rio. Over the years I have also bought two pristine used BMWs from them that they service for me.
Good work done on time professional high quality. I will continue to go for my repairs to Rio Imports.
Superior professional service. Turn around time was sooner than expected. I couldn’t be more pleased. I would recommend this shop to anyone looking for an auto repair.
Great customer service and affordable. I refuse to take my car anywhere else but Rio automotive. These guys are the best in the business!
Roger was very professional and courteous. He was very thorough in explaining issues! I would definitely recommend!
Funny story...so Roger approaches me one day as he notices my BMW parked next to his vehicle in a shopping center. He introduces himself and hands me his business card letting me know if I need anything done to give him a try. I generally toss those types of things out, but I figured it wouldnt hurt to hold onto it. About a month later my break pad replacement notification comes on. I make some phone calls and everyone is charging between $400-$500 just to replace my 2 front break pads. I then remember Rogers business card I left in my center console. I give him a call and he charges me a lot less than everyone else and guarantees me that I will get my vehicle back the same day. It seemed to good to be true so I checked the Google reviews and sure enough it was excellent which made me feel comfortable trusting him with my car. End result is a satisfied customer at an awesome rate. He will be my go to moving forward as I need my hood to be realigned as well. -2015 BMW 328i xdrive owner-
We have dealt with Rio imports for years for our BMWs and really like their personalized service. And their quality work along with fair prices they definitely beat going to a dealership.Mary Larsson
Excellent, responsive, professional service at a fair price. A couple of no charge services. Very personable. Great work Roger and team
I dropped my car off before a 7 day business trip and picked it up as soon as I got back. A great job was done!!! A hard dent on my driver side door, a cracked bumper, a crooked fender and a cracked grill was all fixed perfectly! Fairly priced and very kind people! Thank you for your service!!!
I wanted to say a big thank you for such Amazing work you did on my Audi A8L.You have Amazing people Working for you that do the job right the first time.Affordable prices for what I needed to fix my Audi’s issues.I will recommend everyone, as my loyalty is to anyone who does what they say they will do.Thank you for always being there for my cars through the 18 years.
Rio provides great work, quick service and fair pricing. They did a great job on my older Mercedes and discovered a couple of issues that needed attention before they became a really big problem. Thanks for taking care of us, Roger.
Finally found a reputable mechanic that is trustworthy and reliable. I’ve taken my BMW and Mercedes to them and got incredible work done at very reasonable prices. Ask for Roger he will take care of you.
Rio Imports has take care of me and my brother on 4 different occasions and Roger absolutely took good care of us. Super fast and great Service!
I contacted Rio to work on my Jeep’s AC after finding out that my car needed a condenser replaced. I was told that my car had a new system and few shops could service the AC besides the dealer. After speaking with Roger, he agreed to purchase a machine to be able to service my vehicle - he went above and beyond, brought the machine next day and fixed the issue. I’d definitely go back to Rio if I need help with my vehicles in the future.
Roger has worked on my 06 3 series a couple times now, and both times he has been thorough, professional and honest in terms of what needs to be done, and how much it will cost. He is my go-to guy from now on. Very highly recommend him!
Roger Rodrigues excellent deal and thank you for finding us our car that was exact to our specifications even down to the color of thee interior. Excellent dealership and repair service, highly recommended!!
I called Roger when I was considering buying an old model BMW Z 3 Roadster and needed an expert opinion. He was thorough, careful and responsive and the cost was very reasonable. I would highly recommend him to anyone considering buying an older high end automobile. L H S
Rio Imports has been doing the work on my car since moving to Florida almost 4 years ago. I wont let anyone else touch my car. Always upfront and honest.
Very good job. The best garage in this area.
Roger and the guys did an awesome job repairing my Mercedes C300. Great service at a great price. Rio Imports has been working on my car for years! I wouldnt take it anywhere else...
I have a 2009 Audi A4, and we had an incident where part of a garage ceiling crashed down upon my hood and passenger-side fender. I normally only take my car to the dealership, but heard really great things about Rio Imports.I was very impressed with the result. The quote was less than the dealership, it took them exactly the amount of time quoted, and my car looks incredible! You cant even tell there was ever damage, their craftsmanship is superb. And to top it off, they detailed my car as well. My car looks brand new.Big thanks to Roger and the crew at Rio!
Theres just no B.S. with these people. Good work everytime, the first time.
Family owned. Business and highly recommend! I owned an older BMW. It was always repaired properly at a fair price. Very honest. Highly recommend. Ms.M
My 83 380SL was a mess. Rodger and his team walked me through everything that was needed - step by step. When I received the car back it was working better than ever, at the price quoted, and in the timeframe expected. I have had this car worked on in Chicago, Scottsdale, and Honolulu. It has never been worked on by such experts who knew ever little nuance of this machine. No one touches this car but RIO!
I’ve been going to Rio imports for all my vehicle repairs for 30 plus years. There has never been a reason to go anywhere else for any needed car repairs or advice on vehicle maintenance.Reliable and honest.
Amazing, amazing work!!! Cannot say enough good things about the high quality work performed by Roger and his group. Thank you!!!
Friendly, trustworthy/honest and reasonable. Great job!
Rio Imports has always done great work on my cars. I wouldn’t take my cars anywhere else. Highly recommend.
They took my car in immediately and had it back the next day. They kept me up on the issues with the car and were courteous.
Took my car to another shop to get my struts replaced before a long trip to Tennessee. They told me it was going to be $$$$ and not done till probably just before I needed to leave if not after. I couldnt do that, so I took my car to RIO Imports where Roger was able to get my car worked into his schedule for the day and get me back in my car by that night. Thank you Roger and RIO Imports for everything. You will be my go to from here on.
We got great service and a good price on convertible repairs for our Mercedes
Took Porsche Boxster for repair of convertible top and dent removal. Rio did a really great job for less than one third of what Porsche dealer would have charged. Since then, we have had both mechanical and body work done on our Acura as well as Porsche, and Roger always takes wonderful care of us and our cars.
Roger went out of his way to repair my car correctly. Thanks
Found Rio and Roger on the internet. Reviews read well so I decided to give him a try. Have now used him twice in two months and can’t say enough good - honest, does what he says he will in the time quoted. Historically i’ve used a dealer for repairs but Rio has ALL my future business (hopefully there’s not a lot but...)!
Roger at Rio Imports always does a great job on our Mercedes! Would highly recommend Rio Imports!!
Roger and his staff at Rio have always been very knowledgeable, prompt, professional, courteous, and much cheaper than the dealership. Ive owned 3 BMWs over the last 15 years and once the dealers warranty expires, Ive always trusted Roger with my service and repair needs.
Always Perfect Service !
Finding RIO imports was a saving grace to me and my old Audi. Great service, fair prices and awesome work!
On time, fairly priced and most importantly done right
Roger is skilled, attentive to minor flaws and does the best job at a fair price. Outstanding shop.
My family has used Rio for years on all our imports. Very reliable and great service!
Really good,have my x5 fix .
The best in town.
Professional service !!!
Great service and honest.
Trustworthy
Great service.