I have purchased propane gas from T.R. Lee since 1988 with outstanding service. They have offered the best prices through the many years and their friendliness and customer service is outstanding. They did not hesitate to come out on a Sunday to deliver gas when I was faced with a difficult situation. They have and will always serve my gas needs.

Good old fashioned customer service. They come to your car to pump your gas. If you need a tire changed or inspection this is the place to go. I would give you 10 stars if I could!

Stopped in to see if they had time to do an oil change. They did, and I was out of there in about 20 minutes. Whether its my annual vehicle inspection, check tire pressure, a new battery, or an oil change, theyre accommodating, fair, and quick. I love supporting our local businesses!

This is the single worst company I’ve ever had the displeasure of needing something from.To start with, the lady who answers the phone (and clearly does little else) is about as useful as a toilet brush in a public pool. After calling multiple times in one day to make sure they would actually be coming by to fill up our propane tank (since it’s snowing and freezing outside) she failed to mention that the truck had come by twice and didn’t have access. Not sure what would prevent someone who has already been paid from calling up a customer to make them aware of the situation, but I can only assume she’s terrible at her job.Secondly, not sure why the driver wouldn’t stop to let the home owner know. Seems like a company with little competition.And with that being said, I’ll be taking investors for the new Clayton Propane company who will focus on customer service, honesty, and good work ethics.

This is a great place for anyone to purchase gas for their home! They have come exactly when I needed them! You will not be disappointed!

Absolutely fantastic place to get the basic service and inspection work that your vehicle might need.They still come out and pump your gas when you pull up to the pumps.

Needed propane tank filled. Small tank nothing major. Anthony came out disconnected the tank and carried it to the store for filling. My wife an I went up to pay the bill and the tank was back and installed before we made it back to the house. I had a message from Anthony letting me know if I needed help with my gas logs to just call and let them know and they’d be happy to assist. All of this for less than $150.00!!! I am so impressed with Fred, Anthony and the entire T R Lee company!!! Another victory for the small town family owned business!!!!

I called for LP gas and they delivered the next day. They always do a great job

They have looked after my LP needs for over 25 years. I highly recommend them for any of their services.

Very fine family owned business that has been around for many years. They are honest and friendly. You can count on there good service. Great people to do business with.

Excellent service and nice folks. Been a customer for years and theyre a keeper!

I have been with tr lee for 27 years. Great group of people

Great company to deal with,never had an issue. Jared towed us home when my truck died. Courteous and fast.propane always delivered in a timely manner and I will continue to use them.

I got an oil change exactly one week ago and since then have noticed my car leaking oil, especially when parked. There is a huge oil stain on my concrete driveway now, in addition to my parking spot at work. I took my car into a local mechanic to have the leak checked out and he said it was due to T R Lee’s negligence in replacing the oil filter. It wasn’t put back in properly, causing the car to lose 3 quarts of oil (my car holds just over 5) in only seven days. The mechanic said if I had let the leak go any longer, it would have completely run out of oil and ruined the whole engine.In addition to their negligence, the workers at T R Lee are also very slow. When I dropped the car off to have the oil changed, there was one car ahead of me waiting on a part. I was told it would be about 35 minutes before my car would be finished and ready to go. I returned an hour later and my oil change still hadn’t been started. Another hour went by before they were finally done. Two hours for a simple oil change that they screwed up! The delay on my oil change was caused by their need to wait on a part for the previous car. They weren’t actively working on said car, just “waiting for a phone call” about the part they needed. In the time that they spent waiting, they could have lowered the other car, moved mine on, changed the oil, and then put the other car back on. Or they could have used a different lift.The inside of their shop is also dirty and needs an update. I will never go back to this place ever again.

Very friendly and helpful staff, would come again.

We have been going there for many years and they are always have a good down to earth hospitality thats probably why we keep going back.

They care about their customers and people in general. I would recommend TR Lee Oil & Gas to anyone who would like good service at a competitive price. Their auto repair business is honest too. They dont try to rip you off like the guy down the street. 100% nice people that run those businesses and thats my Yankee 2 cents for ya.

Love love love. Best people ever!!!

I have had only the best and always courteous service from T R Lee. I dont expect them to fill me right before cold snap. They are a small local company, with only so many trucks and drivers. They will do the best they can. Once when the cost of propane had gone crazy, we got a fill up at a price you could not get anywhere else, but they only charged based on what they paid, not what the market would bear. They are far better than the various large chains we dealt with, Ferrelgas and NC something or other some 20 years ago.

Im editing this review because I was informed today that this company reads their reviews here on Google+ So, assuming the intent for reading is to improve, I felt the need to summarize my experiences into a more constructive message.Like others Ive had an overall negative experience. This is a small company thats been around since the 30s. After almost every visit Ive left feeling like they didnt really value me as a customer. Theres no cordial greeting or can I help you when I walk in. I stand around not knowing who to go to for help and when I finally get someones attention theres a feeling like Ive interrupted something more important.There are two specific examples that have really left a bad taste.The first one happened just after I bought my house. I was told that by purchasing both Oil and LP gas I wouldnt have to pay their $50 per year LP TANK rental fee. I purchased around $800 worth of oil that year but still received a bill in the mail for $50 tank rental fee. When i called a young woman answered the phone and I explained the situation. She got very rude, insinuated that I was lying, and hung up on me. So I drove to the store to speak with someone in person. They finally agreed to honor the agreement. The next year I also received a rental fee bill after buying around $1000 of oil.The second incident happened after I accidentally ran out of oil. I called them to get my tank refilled. But a gentleman arrived and begin filling up my propane tank instead of the oil tank. I stopped him and explained that I was supposed to get oil. He was less than polite to me and said hed have to come back the next day. This would mean I had no heat that night. I was finally able to persuade them to come back that same day. It made me feel that the company didnt really value me that much.I hope that explains the reason for only 1 star. There are many other negative reviews just none have a name signed. Hopefully theyll all be read and it will drive some improvement in customer service.My original review said these same things but after re-reading it sounded a tad too hateful, (I mustve been in a bad mood that day) and I do apologize for the tone of my original post. I know it detracted from the actual message.

Wonderful service. They installed my tank, did an excellent job running the lines to my generator & grilll (underground), and continue to provide excellent customer service. I find no problem in recommending them. You cant go wrong!

I have been with T.R. Lee since I moved into my house nearly 17 years ago. I like them very much. I remember being low on gas just prior to the big snow storm back in 2006, and I thought I was up the creek! I called on Monday morning. At 7:00PM that same day, the storm had started and it was dark. I heard a rumble in my driveway, and the truck had arrived. They filled my tank just in time. I will never forget that customer service and how grateful I was!

(See update below) Avoid!! I’m writing this review from a hotel because they would not come out to fix a gas leak. They inspected the tank and filled it recently. Yesterday we could smell gas all around the outside of the house and called immediately. No answer and no message machine. First thing this morning we drove over there and told them about the gas leak. They said it was an emergency and they would be out today or tomorrow. We have not seen or heard from them. Too dangerous to stay in my home.UPDATE! The following day they did come in the morning, check and fix all leaks. The day after that the owner came out personally and refilled our tank for free. Perhaps they were overwhelmed with work orders but ultimately the service satisfied us.

Weve been with TR Lee for over 25 years for our home LP gas. For the second year in a row now, we have ordered a specific amount of gas to be delivered and when they came they filled the tank up instead. Last year it was over double what we ordered and this time it was almost double. Their solution to this is well well let you pay it off over time interest free. We reluctantly accepted last year even though we have limited income and it took us the entire year to pay it off. This year we ordered 100 gallons and they put in 173. Again they want to pay over time. Im currently shopping around for competitors because Im getting sick of this.

Excellent service in South Raleigh/ Garner. I called, they were polite, they came, they filled, their prices were lowest. They even squeezed me in ahead of others when I stupidly let my tank go empty. Remember that most people dont bother writing a review unless something pisses them off and half the time thats at least partially their own fault. Thats my two cents...

Have been a patron with them for over 23yrs and have had excellent service in propane, Mechanic and tires as well as gasoline. They have full service gas pumps which you dont find these days and being disabled this is a gold mine. They offer Non-ethynol premium gas which is all we use in cars and lawnmowers. I have and will continue to recommend them for their quality service and customer support.

They did I good job setting up my gas tank.

Im not sure why all these bad reviews, but I have never had anything but a pleasant experience with TR Lee. I have been ordering propane from them for 2 years now. My delivery is always made within a day. They even delivered gas during snow to make sure I didnt run out. Their prices are more then fair in comparison. I was previously with McCracken and was being charged close to $4/gallon because I didnt meet the minimum requirements for a contracted rate. Everyone who has ever helped me has been very nice, courteous and helpful.

Preacher/Retired VeteranBeing a new customer, I first talked to a customer service rep; she was nice. Then she refered me to a person named Fred (the Vice President). He was very courteous. He got my information and said he would try to install and filled the propane tank by Saturday (today being Thursday). Later, I called back but got another gentleman on the phone. I told him to relay a message to Mr Fred for me. He relayed the message and Mr Fred himself called me to confirm the message in less than a two hour span. He had already made the work order out to service me within the next two days. That is EXCELLENT SERVICE during HIGH DEMAND season!The last company I had required 7 to 10 days advance notice and there WAS NOT an urgency to get it to you; even if they could. Plus, the HIGH PRICES, 75 - 90 cents more - plus long waits, and eager to stick you with extra service FEES if your tank ran out of GAS. At times, I think they wanted it to in order to CHARGE more SERVICE FEES. No INTERGRITY and COMMITMENT to GOOD CUSTOMERS. Thats sad! In the long it will not pay off.I look forward to experiencing EXCELLENT SERVICE with this company in the future. Give them a call, Mr FRED will treat you right!Based on my initial experience, I would HIGHLY recommend this company!!!

Fast service and great people and prices!

Yes they may deliver gas within 48 business days but their service is terrible. They are in no way understanding of Christmas time and people cant always afford to pay 500$ dollars at a time every 4 weeks. I mentioned I was without any heat in my house confined to my bedroom with a heater and even the owner would not approve even the littlest bit of gas to hold me over until I paid my balance in 4 days. How could you treat customers that way? Im sure if you were without heat in your home and needed a little help you would want a stranger to help you out.

Cool little old timey gas station, benches out front, chairs inside, visit while you get your car serviced, or just visit. Full service gas, competitive price.

Very Nice People

I just want to say, my experience with TR Lee has been great. I was a customer of a local competitor that sold out to a much larger company (Suburban) and was being charged almost $5/gallon for propane. After running out of gas 5 (FIVE) times this winter, I switched to Lee. They not only gave me a MUCH lower rate, they came out and hooked me up the same day, took my worthless tank away, and were wonderful to work with. Im sorry that only unhappy people respond to sites like this. Lee serves many, many people, and there will always be unhappy customers. Im not one of them.

I normally do not leave reviews but felt the need to after today. I went there to get my car inspected. They told me it would not pass because of my window tint. However I went through this last year and paid to have it fixed and it passed. Now this year it wont??? Said my back seat windows need to be 32 or higher. I didnt understand and he told me if it were an SUV type vehicle it would be ok but since its a sedan it will not pass. Its a Honda Crosstour (hatchback). After contacting the place that did it last year they asked me a few questions on my current registration card. Long story short if the guy had LOOKED at my registration card he would have know it was in the SUV class. I asked him over the phone after getting back to work if he had looked at my card, he said no and he assumed it was a sedan since it looked like one. He also hung up on me after telling he should have looked at my registration card instead of assuming. I like giving local business my money but this one will not get it anymore. I take it he did not like that. Oh well.

I wasnt given the decency of a return phone call. I was also promised a particular item (propane tank) that I wanted to buy and they didnt seem to care to accommodate me. So I went where I was treated like a customer. At this point I wouldnt even use the free air hose they have if I needed air in my tire.

Great hometown place for heating oil and LP. About 16 years ago I bought a 100 pound tank for my gas logs and then two additional large tanks for a whole house generator. All maintained and serviced by TR Lee. Cheaper to take your tanks to them, due to the delivery charge.

Incompetence at its finest. One of their employees (ie, family members, since theyre all cousins there) delivered oil to my house instead of to another (our adresses are one letter apart.) Not wanting someone to be left in the cold, we called and let them know of THEIR mistake. And these morons expect US to play for the gas they mistakenly put into our tank. Either that, or they can drain out tanker and return just what we had. Do that, then. We wont be paying for your mess up!

For Auto repair and service, you will have to wait for hours and waste your time.

I like this Company. They are courteous, delivery is fast and the drivers are the best. Should you need LP give these folks a call.

I live a charmed life. I called T.R. Lee, spoke to someone who know what was going on...had my account changed over from the previous owner in about 15 seconds, gave me stats on prior years usage and told me to call back once we knew if we needed LP or not. So I checked the tank and called back on a Saturday really not knowing if they would be open. They were...took my order and on Monday evening I come home to a bill on the front door and a full LP tank. Service like Mayberry right there if you are picking up what I am laying down. They might be good ole boys with no Facebook page or website and thats OK...who knew it was a requirement to have a Facebook page to deliver propane? Click here. :-) Thanks to the T.R. Lee team. I look forward to doing business with you from my new home.

Very rude people there. have been twice for inspections and both times, very rude and short with you. do not recommend this dump

Very bad and very unprofessional service. Owner of the company is very rude, the customer service people are weird and sometimes rude as well! Very bad place for service.

Terrible service, We went to Lee on Main street in Clayton on Thurs 8/23 and got a used tire, on Sat on our way to Carowinds, the tire blew. Thank goodness no one was hurt as our entire family was in the vehicle when it blew...the​y refuse to credit us for the used price and expect us to pay full price for a new one...oh Heck no, we will to take our business else where.

Great people who will pump you gas for you and I had a great overall experience

Thank you all for these reviews. I have read other places online about these guys and will NOT be using them. I called them on Friday and no answer... The do not even have a website or FaceBook page! LOL! Seems like Good Ol Boys that do not understand customer service. Thanks!

These are very rude and hateful people we have been without gas since Friday and its now Tuesday and still no gas when they said they were coming yesterday...I let them know we have a kid in here and that still doesnt seem to matter or that we paid for it doesnt seem to matter either because we rant family or friends of the family...ALMOST every time they NEVER coME when they say they are...I went to school with the owners daughters and they were always very nice so I dont know why her dad is so hateful and rude to people....just wished we could get what we pay for and on time for once been a customer for 27 years I feel like we should be a valued customer but I see thats OBVIOUSLY NEVER GONNA HAPPEN

Tr Lees has jumped through hoops to get me switched over to them from Amerigas which is the worst company Ive ever dealt with. Not to mention Tr Lees is well over a dollar cheaper per gallon on the propane.They have been very expediant on everything I have requested thusfar.

Wonderful family and employees! Great service!

Best place for quick service and fast car inspection

One of the last full service gas stations.

Horrible service. Have called for two days to get gas delivery. Now thanks to them we have no gas, no heat and it is supposed to be 14 degrees tonight!

Great service,used them since 2006

I called for LP gas for our fireplace logs two days before the winter storm and I am still waiting for them.

Rude !!! Its January we have been out of propane for two days we are freezing!!!!! These people suck!!!!

Nice.

Great service

Nice, friendly

Thanks