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Goodyear Auto Service
333 Naamans Rd Ste 42, Claymont, DE 19703, United States
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Goodyear Auto Service

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j
Review №1

Do not believe these reviews. They offer a small discount if you post something good. Will never take another car here, this place is horrible

La
Review №2

These Guys Are AWESOME!!!! Robert is absolutely wonderful. Professional, courteous, personable. Mike fixed my brakes / calibers. They both took the time to review everything with me. And the major plus, every time I bring my vehicles in for service, they are friendly. That means a lot these days in the world we live in. Thank you.

Sa
Review №3

Thank you so much to Robert Robb for helping me out with an emergency tire replacement. Him and Mike, the manager, were extremely helpful, pleasant and accommodating. It was not an easy fix, but they they went above and beyond, managed to make it happen and help me get on my way in record time. So very much appreciate you both!

Li
Review №4

Robert was a huge help and gave exceptional service in my time of need. He was very personable, and provided honest guidance in my purchase for the best possible solution. Same day service and guaranteed fix for all new tires on my car was a life saver in a pinch of a situation! This location will be my new go-to tire place!

J
Review №5

They were very professional and quick! I needed new tires and alignment before my road trip and they got my car road ready! I definitely recommend them to anyone in need of quick and reliable service!

ja
Review №6

Arrived at 8:30 AM to have a new tire put on a rim for someone elses car. Greeted immediately by Rob, who is one of the friendliest customer service reps I have encountered in a long time. Told me he would try to have me out of there in an hr but actually done in less than 25 min! While waiting I read about all of the services they do,besides new tires. Will be the new go to place I send my family.

Je
Review №7

Had to stop here today to get some air in my tires, they filled them up quickly with no problem 😊

La
Review №8

I came in today for front brakes. I was greeted by Robert Robb. From the the moment I walked in the door Robert was lively and very helpful. He asked what I needed done and told me the cost upfront and applied the discount that was available without me having to inquire about it. He complemented me on how good I knew my car and how well I took care of it. He also told me approximately how long my wait time would be. Overall, Robert Robb’s customer service was 5 star.

Do
Review №9

The guy’s name was Robert Robb. He was the advisor that took care of me today. He’s a very carefree professional person. Really friendly as well, not only to me, but to the other customers as well. He’s definitely someone I would recommend to see if you come to Goodyear. Come to Goodyear and see this guy!

Sh
Review №10

Robert RobbI had broken down on I-95S with a flat tire and a flat donut 45 minutes away from home. I managed to make it to the nearest Goodyear tire service center, which happened to be this one. I spent most the night here waiting for the service center to open. When it had finally opened Robert came and introduced himself, and immediately searched for a tire for me. As it turned out this location did not have my tire. Robert went out of his way to locate the nearest the tire, went and picked it up, and had it installed in a timely manner. I am so thankful for Robert and the Goodyear team! Would absolutely recommend this service center to anyone in search of tires. They helped this stranded girl out AND I got to work on time that evening. 10/10 service.

sh
Review №11

My tire service guy Robert Robb took excellent care of me and my husband he made sure everything was perfect on our car. He one of the good guys 😊😊😊

Wi
Review №12

Always fast i will go here for the rest of my life... Plus goodyear is a great tire its worth every penny

El
Review №13

Great place! Rob was very nice and helpful. Came here for an oil change but also got a laugh. Definitely recommend.

Ty
Review №14

My girlfriend ripped the tire on my car going over a curb. I called, and Rob managed to squeeze me in even though I didn’t have an appointment. He had the work done in under an hour. He was straightforward during our conversations, and I’m glad I went. I may have this facility do other maintenance when the need arises.

Do
Review №15

My experience at Goodyear on Naamans Road was very satisfying Robert the counter person made every effort to make sure the job was done correctly.

Kr
Review №16

I just have to say, I walked in to the goodyear located on naamans rd in Claymont De 30 minutes prior to my appointment and was greeted by Robert at the front desk. He was so friendly and professional. He took my information and got my car in earlier than expected. Sometimes its hard to get such friendly customer service these days, but Robert provided just that. Love this place!

St
Review №17

I understand that there were accidents all over 95 Tuesday 7/8 But I had a appointment for 8 am which I was there and sit until 10am my truck never moved so I asked why hvnt my truck moved and the reply was our tech HV not gotten to work yet so I said I think I want to sit here for hours waiting reply so sorry for that not good customer service period piss poor attitude towards paying customers u wanted 171.00 for a front end alignment quick lanes 150.00 less then 45 minutes same day traffic and all real business people Bayshore ford quick lanes thank u guys

Sh
Review №18

Found out I had a nail in my tire the Friday before Memorial Day weekend, and Robert Robb and the guys were kind enough to squeeze me in to get it patched. Great work and customer service!

Er
Review №19

Robert Robb was awesome!!!!He made my experience at Goodyear an enjoyable one.The Good year team was so awesome.

Di
Review №20

Robert Robb was friendly and the service was fast. Covid practices were practice which made me feel comfortable to wait for my car inside the shop.

Du
Review №21

Half hour flat fix and back on the road. I cant believe they are still there after all these years of changes in the area but thank God they are a surviving business. Excellent service and very easy to deal with.

Ge
Review №22

I travel miles away to come to this Goodyear, Staff is wonderful, trustworthy, knowledgeable and only have to fix the problem once without you having to keep coming back. I HIGHLY recommend this place, never try to up sale you.

Me
Review №23

Rob was very professional.. Took my car was unsure what was wrong with it.. He took a picture of the issue.. He discussed with his peers.. ordered the part and fit the issue at a very decent price

Wa
Review №24

Robert Robb scheduled me quickly, explained everything and displayed a positivelymanner towards all the customers. Thank you for having a smiling yet pleasant person greet people as they come into store.

Ti
Review №25

Robert Rob is amazing! I called for a quick oil change without having an appointment and he squeezed me in did my alignment and had the fellas put my new tag on for me ! Rob’s outgoing personality and his kindness towards myself and my son make Goodyear my go to !! He’s definitely an asset to the company! Won’t go anywhere else !!! Keep up the great work

Da
Review №26

Very fast service! Robb was very helpful and honest about the maintenance my car needed.

A
Review №27

Robert Robb is tha man, great service, fixed the slow tire leak. thanksA+++++++++

Sa
Review №28

Robert Robb great customer service! Had me laughing from the time I walked in until the time I walked out. Go check him out at GOODYEAR in Claymont

Am
Review №29

Robert Robb is definitely an asset to this location. You can tell he cares about his job and the customers he provides service for. Not only is he knowledgeable, and energetic; but you also receive good quality work. Would definitely recommend this Goodyear location for tires.

Da
Review №30

I appreciate Robert Robb and his guys for their great service on my Subaru

Bo
Review №31

Always very expensive.

su
Review №32

Good prices

La
Review №33

They got me in and out. Thanks good year!

Th
Review №34

Gotten work done before, no complaints. Reason I am leaving a review is because my wife’s Jeep needed a new tire, I called them up and the person I spoke to(forget his name, believe it began with as “B”) said although he would love my business, he would recommend going somewhere that has the exact Bridgestone tire needed for the Jeep(they didn’t carry that tire) so that there were no issues in the future having a different tire versus the other 3.With businesses hurting during Covid, him suggesting me to go elsewhere in my best interest, speaks volumes to their customer service. I plan on going back here for all other repairs moving forward.

Vl
Review №35

In regards to claymont store, Robert robb was great. he was knowledgeable, polite and courteous..He greeted me at door and took his time explained my options.Also made sure i get best price he could offer.he made a very expensive day a little less and should be reconized for his efforts.Vince Inzerillo

Ch
Review №36

This place is where it’s at shout-out to my man Rob Rob for hooking me up with best quality service I’ve had.

Ho
Review №37

The entire staff was friendly. I had a concern with another Goodyear & Mr. Peter, the manager, heard me out. When consulting me on my truck, he didnt talk bad about the other Goodyear or manager. I like him. That showed me he is a man of good character. He talked highly of the other manager & convinced me to give them another chance. BUT, he called the other manager & told him about my experience & hesitation. I appreciated the gesture. He was honest about the diagnostic & the possible future issues. He could have took my money, bad mouth the other Goodyear & sent me on my merry way to return. Just wanted to share my experience

Ja
Review №38

Fadt5 accurate service, wait time was great considering patrons before us. We keep you guys in mind. Thanks again

La
Review №39

Went to get a plug in a tire that had a hole in it. I knew it was a big hole by how quickly it was losing air. They were the first place open on a Sunday with availability and probably the closest to my house. Turns out I needed 2 back tires, which I kinda figured, since the tred looked really low when I was filling the super flat tire. Also had an oil change, price was reasonable for what I got and they were quick and professional. I will definitely return!!

ma
Review №40

Awesome peopleVery nice quick service.Prices great

Be
Review №41

Good people, respectful of elderly. Gave good honest advice. Service took over 3 hours for 2 new tires & alignment. Atleast I am safe.

Ja
Review №42

They do an excellent job at what they know however they could not help me and recommended a specialist to get my car repaired. I was pleasantly surprised that I did not get the run around. They have helped me many times with my tires and pothole damage.

Im
Review №43

Stopped in at 5:58 to get one tire plugged when I was told they couldn’t do it, because they have one guy who was getting 4 tires replaced. They don’t close until 7pm, so I’m confused as to why they couldn’t fix my tire. There were 4 men working in the back and one up front, so the issue wasn’t staff. I’m very disappointed as I drove past so many places because I assumed they would take care of my vehicle.

Ga
Review №44

They are a great help expecially in a time of need!😎The mechanical staff took the time to show me the problem I was having with my car. They also charged me fairly in the billing. The staff is courteous and professional! YES I WILL PATRONIZE THEM AGAIN!

Ja
Review №45

I grew up with my grandpa fixing my car. When I moved to Delaware I was scared for ANYBODY to touch my car but let me just say this.... I love them, they always answer my questions! They are timely, affordable and professional. I know a little something about cars but not too much, let me just say no question is a dumb question to them! If you are not sure; ask!! Walt is one of my favorites, tell him Jayanna sent you.

Se
Review №46

As Good year provides Free Flat tire repair i have booked appointment at this service center. After one and half hour the Manager came with $154 bill. I was surprised and enquirer. They changed a new tire without checking with me and said some lady has answered my phone and accepted for the change. I was there in the store waiting to pick my vehicle and when i asked about the free repair they mentioned that it can’t be repaired. I got my tire repaired somewhere else. I decided not to go and will not recommend this center to anyone else.

Si
Review №47

Our front tires needed to be changed but we had neglected to do so before heading out for a trip. The car started to feel funny so we desperately needed them replaced. We called different places while on the road with no luck. The guy on the phone, I think his name was Tom, was very friendly and told us to stop right in and they’d take care of us. One hour before closing time. Very thankful they helped us!!

Da
Review №48

Excellent. Great service been using them for years.

Cr
Review №49

I have been to this service center before but I have not written a review prior. The technicians at this center are knowledgeable, respectful and go out of their way to help keep costs down. When I discovered that in addition to the tires I wanted, I needed new brakes as well as rotors, they did everything they could to make sure I wasnt paying through the nose - no dealership would ever do that! Moreover, they called me and walked me through all the options. When I picked up my car, they made sure I was happy with the explanations I received and gave me some tips on helping to keep from wearing my brakes too much. I am extremely happy with this location and will be going back for routine maintenance and not just the tires.

Je
Review №50

I stopped in tonight to have 2 weights replaced/tires balanced on my car. T.J. was my sales associate and Nick was my tech. My situation was WAY worse than I anticipated and even though the news was not good, these guys couldnt have been more helpful. They showed me what was wrong, answered every question (and honestly took my cursing at my car in stride) and advised me of my options. These guys couldnt have been any cooler. Quick service, professional, understanding... 100 % would be returning to have the work I need done and would definitely recommend Goodyear as a great, affordable place to go. Thank you for your help!!

Al
Review №51

Great first time experience! The guy at the front desk was kind and accommodating, fitting me in to get one of my tires patched right away. Thank you!

Ja
Review №52

They do terrible work. I had tires put on 3 years ago. after 3 mos it started going flat with no punctures. took it to them and said I had a bent rim. had to add air every other day for over 2 years. turns out, when I got new tires, that they didnt clean the rim and it was corroded around the edge. dont go here. they are unpleasant.

Vi
Review №53

Friendly staff, quick service and Ive never had a problem with any work performed. They are quick to honor warranty work and will fit you in their schedule in case of emergency (flat tire x2 for this guy). I would recommend them to anyone!

Ap
Review №54

Took longer than promised but the work is always good

Pa
Review №55

Have bought tires there on 3 occasions and had two oil changes done during 2017. This is a corporate owned and run center and customer service lets you dictate what you want/need done. They never have tried to upsell me for items/services I didnt need or want. Tires are very reasonably priced. Full synthetic oil change (and complimentary tire rotation) is less expensive than Jiffy Lube & Castrol Lube Express synthetic oil change.

Ta
Review №56

Who ever is at goodyear must of rushed my oil change this time cause the whole bottom of the car was so much oil goodyear never did my car like this and my oil pressure sensor came on and my car is not the same...I have been coming here for a few years now..I am very Disappointed! I will never come back!

Ha
Review №57

Hey worked with me to install some tires even though I knew that wasnt the right height but I didnt need an emergency tire

Ja
Review №58

Courteous thoughtful and professional people and top quality work

Br
Review №59

Patched my tire free like they should. No arguments or haggling. So much better than the Springfield location.

De
Review №60

Reasonably prompt service,curtíous people who wait oñ you

Da
Review №61

I dont really personally have a view from myself from the service are but from what I hear the service is kind of subpar so I would give it three out of five just by not having any service down there by Word of Mouth

Gw
Review №62

Good place to go for inexpensive oil changes.

ch
Review №63

I purchased 4 Goodyear Tripletred All-Season tires on 12/4/17. The fourth day after the purchase the tires all had 24 lbs. of pressure, this vehicle was not driven within that time and was parked in a garage. As of 12/16/17 I so far had to add air three times to all tires. On 12/17 I returned to the Claymont store and was told there was dirt between the rims and the tires. Why didnt the clean the rims before the mounted the tires on 12/4? Also the sales clerk Tom said I must have got some bad air, really. There invoice lists 100% satisfaction, well Im not satisfied and Tom said they tested the tires for leaks and there is nothing else they can do. Guess what Im doing today 12/19, ADDING MORE AIR TO THE TIRES.

ho
Review №64

Only downfall in my few visits is that i feel like i was made to pay for a mechanics fear of something happening and it cost me . Great service and incredible showroom . Always classy and the wait for walkin is nothing to be afraid of .

To
Review №65

Best service for years

Ra
Review №66

Polite Service Manager. Pretty fast Service

Li
Review №67

Excellent service department the manager Pete is always available when I get my car service

Je
Review №68

Quick work but always trying to look sell me more service.

Be
Review №69

Great customer service and very clean bathrooms!

St
Review №70

Very nice and helpful without breaking my bank account!!

Ju
Review №71

Nice people. Good service...#1 Recomended by someone I trust.

Pa
Review №72

Had no problems, service was fast and actuate, and the work of replacing 4 tires and alignment was very well done

BI
Review №73

Had a small issue and they took care of it right away. Quick service.

Pa
Review №74

Went in to get alr in my tires....no charge.

RJ
Review №75

I made an appointment for a simple oil change. After 45 minutes, I noticed they hadn’t touched the car.

Ga
Review №76

I get my oil change and tire rotation there.they check my car and let me know of any potential problems that I need to address

Wi
Review №77

Fair prices and knowledgeable mechanics.

30
Review №78

Been going here for years spent well over 3000 in repairsMy car got broken into and they called corporate on me to remove my car before my adjuster got there way to treat a paying customer will not be going there anymore kick rocks

De
Review №79

Convenient hours, great for basic maintenance, fair pricing.

#1
Review №80

The 2 men at the front counter wasnt to pleasant today..

Ro
Review №81

Great crew at this one, always ready to assist

Te
Review №82

They give you what you want... If you know what you want.

Gi
Review №83

Great staff and techs

Do
Review №84

The mechanics are very good

ed
Review №85

Doing a good job

Ev
Review №86

GREAT service!

Pa
Review №87

Quality service

Em
Review №88

I cant begin to express my gratitude for this center. We were is the worst possible situation on route 495, we had our second blowout. Stranded on 495 this center exceeded our expectations, and wentabove and beyond when taking care of the customer. We cant thank Manager Jeff, and technician Jeff enough!

DA
Review №89

Always amazing

Ke
Review №90

Always overpriced, and trying to upsell.

Sh
Review №91

Fast service

St
Review №92

Disappointed. I previously came here for my oil changes and tires without any issues. Had a horrible experience my last visit. Never again. They tried to apologize and offer a discount if I posted a positive review. Ripped off and long wait times!! Take your business elsewhere.

Information
16 Photos
92 Comments
4.1 Rating
  • Address:333 Naamans Rd Ste 42, Claymont, DE 19703, United States
  • Site:https://goodyearautoservice.com/en-US/shop/DE/Claymont/000900953-19703-2810
  • Phone:+1 302-798-6896
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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