Had a flat tire on my new lease from Jeff Wyler. I came in when they opened at 7am and Donna was super nice and informative. In about thirty minutes her and the equally as nice technician (whose name I forgot to get but he was great too!) found the issue and discussed with me my options. I had to replace the tire, but thanks to WylerCare I didn’t have to pay full price. Donna ordered the tire and I came back the next day to have the new one mounted. In and out in 30 minutes. Both her and the technician were super helpful and approachable. In addition, the waiting area for customers is comfortable and boasts a top of the line complimentary espresso machine and snacks. The staff seemed like a big family, very inviting and proud of their line of work. They made a lifelong customer out of me!

In the process of searching for a used car on the web, I found one atJeff Wyler Toyota that met my search criteria (model, mileage, price).I visited their business to look at the vehicle (after business hours). The next day I contacted them to arrange for a test drive. While making these arrangements, I asked what additional fees would be added to the purchase price of the vehicle as I know many dealerships use this as a means of boosting their profit.After speaking with several people, I was shocked to find they were adding money for a reconditioning fee (well over $1000). When I challenged the fee, I was told it was added to cover the cost of preparing the vehicle for sale and to assure the vehicle was in good working order.While I appreciate that Jeff Wyler Toyota wants to sell used vehicles that are in good working order, I dont appreciate the misleading tactic they are using. Luring a customer into the dealership based on a selling price listed on a web-based search engine then inflating the price with a bogus line-item is at best misleading and to some may be considered far worse.If reconditioning is part of what it takes for Wyler Toyota to prepare a vehicle for sale, then that is a COST OF BUSINESS and should be included in the selling price. And Id have no problem if they put it into the selling price, and thats the point of my review.Many car dealerships have engaged in this behavior, adding money (profit) for undercoating, fabric protector, paint sealant, security etching on glass, etc.Buying a car is often an unpleasant experience due to these types of tactics. The seller often relies on emotional attachment to a car and the buying decision to overwhelm common sense and good judgement, hoping these last minute add-ons will be tolerated.I wouldnt tolerate it and found a dealer willing to sell me a car without misleading me. The selling price was the price and thats what I paid.While I disagree with this business practice, I have no axe to grind with Jeff Wyler Toyota. If they stand by this practice, they should have no issue with it appearing in a public forum. Hopefully this review will help other buyers to be aware of what to expect at this dealership.

Body shop did a great job.