Always helpful and UPS drop off that gives receipt.

Great place to shop. Employees very friendly and very helpful.

Very nice hardware store. Knowledgeable sales people.

Excellent hardware selection; all sizes nuts, screws, bolts; many hard to find items; helpful employees; prices comparable

I got there 15 minutes before they closed needing to find some plumbing parts that I didnt even know if existed or not.. anyway the young man who helped me out opened 30 different packages with me trying to figure out a solution for my problem! which we did at the last second. my thanks go out to him!! above and beyond when it comes to service! I highly recommend this place

I save my 5 stars for places like this. Such helpful people, they go above and beyond their job title to just be helpful and customer service oriented. In addition, the store is clean and well organized. Worth the drive, even from Dublin.

The place has a great selection and a helpful staff. Prices may be a bit higher, but the time you save shopping here makes it a great value.

Very friendly staff, prices are descent ..

Great owner who gives great customer service! Highly recommended.

Great place to get all your hardware needs

I got a duplicate key made, because the manager said he couldnt order the original Craftsman tool box keys & I was told Ace could order them, so I dont know why they couldnt be if so?

Friendly helpful people.

Shipped a UPS package. Very nice place!

Clean store very friendly staff and helpful

Customer service is fantastic! The products are top quality and the store is set up just right. Circleville needed a store such as this for a long time..

Always very helpful from the time you walk in the door. Pay a little extra but its worth it

Absolutely wonderful! Everyone is very helpful!

Staff is very friendly and helpful.

Knowledgeable employees were helpful and friendly. ACE always just feels like a friendly neighborhood shop & this one exceeds that feeling.

I called the Circleville Ohio location to see if this store carried a specific product since I live close to this store it made sense to call first. The person who answered the phone said they did not have the product I was asking about. I hung up and googled online where I could buy at local ace stores and the Circleville location showed as an option. I called the store back to ask again If they had the product and gave the part number and the same representative happened to be the person to answer the phone. She looked up the product by the number and said that they did in fact carry it and after I asked her to look for it, she put me on hold to go see if she had it on the shelf. When she returned to the call she asked me what the product was again and I asked her what she meant, because I gave her the info and part number. She told me again she didn’t have it but thought it might be in a new delivery that the store received that same morning. I asked her if she mind looking since I needed the product and called twice. The representative said sure and put me on hold to look. After several minutes waiting another representative returned to the phone and said “ what are you looking for?” I was astounded.. I repeated myself and the part number again and was again placed on hold after being told the same info. That the product might be in a new delivery that they had In the back. After several more minutes the person said he did not see it anywhere and to call back later. In short, I needed something that the store had, that I was first told they did not have and when I found out myself they did carry the product they made no effort to show any sort of customer support or satisfaction. I asked for a manger and was told that I was speaking to the manager which was the initial person to tell me they did not carry the product and then just passed the call to someone else. This is the definition of what you should not do to a customer.

Great customer service called about a gate valve they had it also they had waiting for me when I got there

Its the only place in town that I can buy sno bowl toilet cleaner.

Clean, friendly, and very helpful. Was able to find what I needed very quickly

Ace is truly full of awesome Customer Service and they always have what you need. We went to 2 other places to have keys made and none of them worked so 16 keys later we went to Ace and they made us keys and they all work! Thanks Ace Hardware.

The guy that was working when I went was looking for a customer to help. He knew his way around the store and what they had there. He was nice to deal with. Thats the first time Ive been to that store, and hes pretty much all I have to judge the store by. My experience there was a good one that made me glad I went. Ill probably be going there again.

Great service

I am an Ace Rewards member and recieve thier $5 off coupons ( with a $20 purchase) in the mail every month. I went to use my coupon today and the purchase had increased to a $30 purchase. I am already paying 20 to 25% more for items I can buy at 3 other locations in town for less. I believe in supporting small local businesses, but this was not a good thing. I ended up putting 2 of my 3 items back. I will think twice and long and hard about shopping at Ace in the future.

Very friendly knowledgeable people with a great selection of products

Great selection helpful people. Only problem, I picked up a paint brush from a shelf that said $1.97 and it rung up at $5.99. Had him take it off the bill. No big deal.

Very helpful staff.

I love their Magnolia paint

Excellent customer service every time I go there. Very nice family! They even loaded up a screen door that wouldn’t fit in my car, drove it to my house, and made sure it fit. I’ll always give my business to them before leaving town to look for something. UPS desk inside makes Amazon returns a breeze!

Very helpful and knowledgeable staff. Service is given like you will never receive at Home Depot or Lowes. In Circleville its Sutherlands or Ace if you want good customer service and good advice.

Staff was very helpful, walked in the door and immediately was asked what I needed and a store associate was sent to the aisle I needed to assist before even asking for assistance. Great Customer Service!

I really like this shop. Its perfect for DIY kind of people. Even though its not a half-acre hardware emporium, youll be surprised with the useful hidden gems, you cant find elsewhere.

Always very helpful! I never know what anything I need is called, and I go in and describe what I’m looking for (often poorly) and they always manage to figure out what I’m looking for and always have it in stock! :)

Staff didnt care to help. That doesnt sit well with me. They just told me there was no such think of what I was looking for as I showed him a picture of it on my phone he says I tried. But he really didnt he just belittled me.

Hey a great place to pick up house hold things

Friendly, knowledgeable clerks, very clean store, help that is helpful not condescending - highly recommended! They are great! Thanks, Ace!

Very helpful staff, went in looking for gutter clips to hang Christmas lights, they didnt have the pnes I was searching for; but they wete nice enough to give me some pther stores that might have them. Very friendly and helpful.

The owner is great! Love getting our paint there. He is always so very helpful.

Fast friendly service, would highly recommend!

Great place, friendly and knowledgeable sales associates. Nice store with an amazing assortment of merchandise!!

They always seem to have what we need and at a good price

Great selection of products, friendly staff.

Ace Hardware is great. The staff is very helpful and a pleasure to work with.

Always ready to help you find what you need.

Clean, nice and very knowledgeable

They do not stand there work. There screw up and want to charge again to fix. Never go back again.

The staff are nice and very knowledgeable

Their nice people that work there

Service was fantastic, l was in and out in no time at all .

Nice place. Super helpful!!

I am going to go to a place where I can find the right thing you need for any reason Ace hardware is the very best ever time

They have the fuzes! Look, I KNOW Dr. Evil makes it look easy in the movies, but being a Mad Scientist is no picnic: Death Stars and Escape Rockets are really beginning to cost a FORTUNE these days, and then theres the EPA, the NRC, and the DHS to deal with, and Much Worse Yet: The HOA!Economic Times being what they are: Youre working in your Secret Basement Electronics Laboratory(tm) and on the way to the Rogue Electronic Discovery of the Century, you blow a fuse, releasing the Magic Smoke(tm) on your Siglent 100 mHz Dual Channel Oscilloscope/Digital Arbitrary Waveform Generator Setup. Whats a Mad Scientist to do? After the Magic Smoke(tm) clears, you ponder either going to Columbus (again) since you are fresh out of spares, which is also a good Excuse to buy yet MORE Electronics Components to let the Magic Smoke(tm) out of, or wait for Instant Mouse Click Rain Forest Online to deliver. From China. On a Slow Boat. From China. Which is pretty far from Ohio. And The CONCEPT. Of Instant.Besides that, MRS. Evil (who wonders why you cant just gamble away Her Retirement at the Casino like the REGULAR Husbands do) is on to that Lame Excuse for a trip to Cowtown. So Instead, you go to Ace Hardware, which is less than five minutes (or about 3e+10 Shakes) away. Where they have the fuse. An actual, real, PROPER BRAND NAME Fuse! That rhymes with Mussmann. And has the Blessing of the UL. AND the ULC... Which means its guaranteed by Team America AND Team Canada, to not burn down Mrs. Evils House. And youre back in business!

Very helpful staff and many useful things.

I sent one package and on my tracking reciept was a coupon for free coverage on shipping items up to 100 dv which to me and unless im that dumb, to probably others sounds like free delivery coverage.. Meaning free delivery. It says no where on the coupon that it is for insurance for items in the box. It only states free coverage on shipping items up to 100 dv. To me, it seems like false advertisement and they should probably change the label or honor the free shipping since they did not put specifics or fine print specifying its insurance not shipping. Im not happy that i was expecting to get what was stated on the coupon and then told it was something entirely different. Then they want to charge me 15 dollars for shipping even though they made a coupon that is misleading.

Liked

I was amazed at the selection they have in such a small store. Everything is well organized and the staff are helpful.

Rude workers. They are unknowligble.

Very helpful and great service

Great place, and friendly staff

Great service and very organized store

Good customer service

Always get help when I walk in

Nice hardware store

My first stop for my hardware needs!

Lots of products but limited selection

Friendly service.

Good service

👍

Great service

Friendly Staff

Good service

Everyone is so very heipful

Great service

Very helpful

Good service

Great ownership

Like this store