I cant remember his name but the guy that worked the front desk did a great job. Actually, every time that Ive brought my truck in to there I always have a great experience. I know that the work will be done correctly and that they wont try to swindle me like most shops do. Theyre honest there and I like and respect honesty for sure. Theres a reason why I only take my truck to their shop. By far the best service around
Very helpful answering questions about my platinum plus plan for ding repair. Fast oil change and tire rotation and super friendly. Worth the drive to come back to this dealership for all my service. Prices are beyond fair. Thank you!
They sold me a very dependable used car. The price might be high but the service is top notch. So far we still own the car I bought from you guys. When it was in the repair shop they gave us a decent car to take to work until the car was done. More power to your establishment & keep selling awesome dependable vehicles with great service!🗽🚙🚘🌞
Service team is very nice and make you feel comfortable.
Ben and Jodi... thats all I need to say. Where they go... I purchase vehicles. This time was the same great professional experience I am accustomed to. Always recommend that team when anyone is looking at a new vehicle.
I had an appointment for 7 am on a Monday morning. I got there just a little early. A gentleman opened the door for me and allowed me to drive in and it was early. Bill took my info and got me squared away. I waited in the waiting room till Bill walked in and told me my car was ready. The job was completed in a timely order and they even went a step farther and washed my car. EXCELLENT experience. I will be back and talk to Theresa Heyder about a new Tahoe at the end of the month. Thanks go out to Coughlin and all the people there especially Bill and the mechanics. It was just an oil change but the service experience meant a lot. Thanks.
I have to give all the credit to Jodie!She was so informative, knowledgeable, found the vehicle I was looking for, always kept me informed so she has great communication skills! She even sold my in laws a vehicle 1 day before she sold me mine and I didn’t even know that until I spoke with my father in law .She went way above and beyond! When it’s time to buy another I will only buy from Jodie!You have a great asset to your team having Jodie !! She in my opinion works so hard and deserves a hell of a raise ! She’s such a determined woman and truly wants what’s best for her customers and she’s willing to go the extra mile to get the vehicle that you want !They didn’t have mine on their site but she got it there in 3 days !Absolutely love her !
Love working with Jodie, Ben and Susan. Easy to deal with and always have your best interest. Trustworthy and very knowledgeable.
Everyone at the dealership was friendly and easy to work with. I could tell that my time was important to them as they were working numbers while I was testing driving. It was not the normal experience where we sit around for hours going over numbers that don’t work for me I told them what I needed and they made it happen. No mess. I also didn’t feel like they were trying to get me into a car I didn’t really want just for a sale. They listened to what I was looking for and showed me cars that fit just that. They have gained a new customer for life! I will highly recommend them to friends and family.
Very nice, especially to someone who doesnt have a wealth of knowledge of automobiles. The work was done fast, and they were very customer friendly!
This is the second vehicle Ive purchased through Theresa and she consistently goes above and beyond. She always make sure I have the best pricing possible and ensures every box is checked when it comes to getting me in a new vehicle. Thanks again and I will surely be calling her again in a few years.
I cant believe you charged me $72 for an oil change! That is twice the amount I have paid other organizations in town. I knew it would be more--I expected around $50. I will find someplace else that charges less, even if I have to drive to another town. You also removed my reminder of my next tire rotation! Why did you do that?
The Service Department takes great care of my vehicle. This is the only place I take my vehicles for any service they might need. They even provided shuttle service while servicing my vehicle. Thanks to everyone there.
Several changes occurred after the paperwork for my truck purchase was complete, but before I received my vehicle (mechanical issues with one of my trade ins). The Couglin staff was helpful and worked with me to remedy the issues. Very satisfied with my buying experience.
Appreciate you taking care of my vehicle!
Very positive. And very appreciative for their help in keeping my payment in the budget.
Forest and Ben were an absolute joy to work with! I love their “old school” approach to selling a car. Well done!
Im always amazed at the knowledge and performance of the dealership and their repair services. its nice to know that you can always depend on the service department.
I dont like hidden documentation fees. They charge the maximum rate the state will allow you to charge for documentation fees...and the vehicle only came with one car key. It would have been nice to know this before I purchased the vehicle. Especially since I asked if there was anything else I should know. Shop around a bit before you end up here.
The past three days we have dealt with the Maintenance (Bill); Lease Sales (Jay); and Financial (Susan). All I would rate as 10+ very professional all of whom answered most of my questions before I thought to ask. This Circleville crew are outstanding.Larry & Pam Harris
Fast and good service! Would recommend!
We had a great experience and customer service! The process of getting the truck and completing all the paperwork was smooth, very efficient and everything was explained clearly. We are definitely customers for life!
Everything went well. My air conditioner was not operating. Rob contacted me to let me know what the issue was and kept me in the loop regarding when the repair will be completed and gave me the cost once the work was completed. Thank goodness I purchased the All State extended warranty.
My leased vehicle was in for an oil change, tire rotation, and to listen to the brakes as I occasionally hear a squeal. My appointment was for 2:15. They appeared quite busy when I pulled in. However, I was in and out w/in an hour! I was quite impressed!
Theresa Heyder is a top notch sales woman! We have bought cars from her for years and will continue to do so. We have followed her wherever her path leads her. She, Ben, Jodi and Susan are an awesome sales team!
They all try to help and always fix my truck and keep it up to date thanks
Everyone was so polite and Paul was wonderful!
Coughlin Circleville has been good to me so far. Customer service is excellent. The service department is excellent. And I love my 2017 Camaro of which I had purchased from Coughlin Circleville.
Everyone I dealt with was great. And the service was quick and done professionally.
Jodi was very good to work with, stayed in contact throughout the whole process, and made the transition smooth.
Got a great car. Theresa knows the business and the market. Felt taken care of by all at the dealership. Positive across the board
Rob was very helpful and professional. I appreciated his help
Barbie is Amazing. She knew exactly what I wanted! The very first car she picked for us, we ended up taking home!
What a great experience! From the rental car waiting on me when I arrived to the work done on my car it totally surpassed my expectations!! Everything went very smoothly! Bill in the body shop was just great! My car came out better than I thought possible and they even had it cleaned up inside and out before delivering it back to me.I hope nobody runs into me again but if it does happen I will definitely take it to Coughlin Circleville for repairs.Thanks again!
I purchased a 2021 GMC 3500 Denali diesel and couldn’t be happier with the service I received from Jodie. I definitely recommend this dealership as they restored my faith there are still good businesses to purchase a vehicle from.
Coughlin GM Circleville is always TOPS! Clean, courteous, genuine, respectful, welcoming. My questions are always answered with sincerity, and in a manner of educating me on the vehicle. John Tackett manages a great service operation and brings my comfort level WAY up. Coughlin GM Circleville is THE ONLY dealership I have ever used regularly for service on my GM vehicles. I am a lifelong GM customer from a long line of GM autoworkers going back to my Grampa ODell who worked at Fisher Body, Flint MI where I was born & raised --Vehicle City.
Jodi and Susan were extremely helpful and friendly. They made me and my wife feel like family, the best car buying experience ever!!
Professional service with friendly curtious staff, which is in part Why I bought my Traverses from your dealership!
Great service, done in a quick manner. Very reasonably priced.
Overall a great experience. Smooth and friendly customer service.
The service department is great.
Always a satisfied customer. Extremely friendly service. Little bit longer wait this time due to being shorthanded with employee absences but overall satisfied.
Always very friendly and staff is great
Jay was great kept me informed on my order. Very happy.
Devin Bell was very knowledgeable and informative of the vehicle and its systems.
Very friendly pleasant visit..
Robert and bo are awesome
Always willing to go the extra mile to help
Bill got me right in for an oil change. They were awesome
Oil change and a recall service done very quickly.
Great servi
Fast, friendly service
Responsive to my needs during difficult time finding inventory
Found me my dream car, again!! This is my third car Ive bought from them.
The men at the service counter were friendly and the technician didnt take long to service my vehicle.
Kevin, Susan and Ben were awesome!!
Great customer service
Joshua hixon very nice sale man. great experience with him . but we have not made up our mind to buy yet.
It was all good
Worked with me every step of the way!
Quick and friendly service
Great service just wish they would get new pop machine lol
Quick and easy
Wonderful
Parts manager was/is very knowledgeable and courteous!
Accommodating, kind staff. Never had any problems with repairs.
Outstanding salesman and great service
Customer service plus
Very poor salesmenship and no cistomer service. Got complete run around.
Great
There service department sucks
Quick to work on my vehicle
Best folks around
Just like any other car dealership
My service adviser Paul Lynch was so friendly, and knowledgeable. Bill and Robert are also very friendly and knowledgeable. We have been a Coughlin customer for over 20 yrs. Purchase several cars and trucks over the years.