Been using this location for many moons now. Never lets me down for the most part. Always helpful. Customer service is outstanding at all times.
I ordered almost $300 worth of parts on line and someone hit and totaled my new car before the parts could be put on. They refunded my money without hesitation. A great bunch of people.
Love this place go to for everything auto
I was greeted as soon as I walked in the door waited on bought my purches and the store clerk even went outside to show me where my part will go and how it will need put in. Very pleasant and very helpful..thank you sir.
They didnt make me wear a worthless piece of cotton over my face so I approve
The employees there are very great very good at helping you with whatever you need
Good prices always helpful
I was the only customer in the entire store and no one would help me. I couldnt find what I was looking for and when I went to leave someone finally asked if I needed help. I said no I didnt and they said ok have a nice day. It would have been nice for them to pay attention to me for the 10min I was in there or offer to have my part shipped to the store. Im headed to Autozone now.
Knowledgeable staff. Super helpful
They have the standard selection you would expect, but very helpful and very knowledgeable at this location
Bought a set of windshield wipers and they would not fit the car. An associate came out to put them on and he could not figure out how to get them on. They refunded my money back. Very friendly.
Helpful. And quick service
Hello everybody please be informed that cash cars does not have your best interest at stake when you buy cars what they have in their interest is taken every dime out of your pocket and into their’s pushing you off the lot and then we pulled it couple days later and sell it to somebody else that other cars are roadworthy I don’t even know if advance auto parts has enough parts in there to fix one of their cars I would like to say they care but ever Denteley they don’t because I’ve sent hundreds of emails and I’ve called them they don’t care because guess what I got all my money there get yours too don’t girl please tell the Army veterans not to suffer with the worst car company
Nice store. They have muffler parts
Clean store with fast service. Out of several products I was looking for. Could do a better job with inventory and ordering. Friendly employees. They price match too.
Gave me the wrong part and I had to put my vehicle back together to return it
Excellent knowledge and customer service!
Always a great place to pick up reasonable price auto parts.
Great assortment of parts. If they dont have it, they might be able to get it that same day, if not then usually overnight. Friendly and knowledgeable staff.
Kim was awesome. She helped me put wiper blades on in the rain and was cheerful and friendly.
They will not price match other local businesses if the price is to low. So much for a price match guarantee! One person tried to tell me it was a online price (it was a in store napa price) Other guy just told me the price was to low they would not make money. I called advance auto parts headquarters they said price match guarantee does not cover gear oil (I read there terms and conditions and it does not say any thing about excluding oil). I told the guy at HQ that and he then changed his story and when on to tell me that they cant sell stuff at a loss. So in other words they lied about there Guarantee. I am not a liar and do not wish to spend my money at a place that does not keep there word. I get it you wont sell it at a loss well then dont call it a price match guarantee and call it a We will price match if its not to much off. Even when you have them dead to right they still wont make it right. Save your self the time go to auto zone.
Came in the other day had a water pump go bad and wasnt on record cause of items fall off after 2 year. So had called and spoke to manager cliff and told me sorry not listed under warranty. But said stop by and he would take care of it. Kim was working register and was helping me find warranty info and we struck out but, hey they took care of it and got me out the door with no hassle and this is why I am a repeat customer way back when the older gentlemen ron was the manager many years ago. This is only 2nd time I have ever had to return defective part and was hassle free nothing like the place down the road. So definitely my go to place for parts and price match anybody. Thanks advance auto!
Cliff was so awesome and helpful -- Im a woman, and new to the area. He said to let him know if there was anything he could do to help; it was so kind of him.
Said the part was in stock but it wasnt so they upgraded me no extra charge. Great service
Great people but what is told online is not necessarily what is in the store
Asked for Accelerator petal salesman stated all he could get was break pads.... ugh really I asked for accelerator petal you know accelerator and position sensor ... he then stated if its not in isle # we dont have it ... really people at least look it up WOW
I shop advanced often, nice staff, descent prices and normally have what I need
They are helpful efficient and they seem to have what I need
This is where I buy all my aftermarket parts good service will match prices of other auto stores
Everything you need with a knowledgeable staff that treats you very well( on multiple visits too)
Went to take back some used oil, Im like I dont need the container back, guy says well we cant keep it, you have to take it back and if you want to throw it out then thats up to you, so Im like ok, so the guy takes the full oil jug to the back, I go out to my van to grab my phone and here comes the guy chasing me down, and begins yelling at me in a very angry tone of voice says to me did you think I was that stupid I told you you had to take this jug back, so Im like what the hell is wrong with this Advance auto parts employee.....So I ask the guy what is your problem? If you must know Im getting my phone out of my van, do I have your permission to do that? WOW JUST WOW! Advance Auto Parts you have some serious training to do in the area of customer service. I cannot believe I was treated in such a demeaning and disrespectful manner. So now Im like since this douche bag employee is going to go off the deep end and angrily yell at me because he thinks Im leaving without taking the empty oil jug, now I am going to leave. I will never ever go to another advance auto parts ever again for anything after being treated like that. GREAT JOB ADVANCE AUTO PARTS!! YOUVE LOST A CUSTOMER FOR LIFE AND ILL BE SURE TO TELL ALL MY FRIENDS ABOUT MY WONDERFUL EXPERIENCE!
Always have the parts that I need at a fair price
I am restoring and old chevy pickup, Advance has been very helpful in getting parts I could not find anywhere else, Thank you for the excellent service, Regards, Don
Another good place to buy parts
Good people, good prices
Great customer service had exactly what I was looking for
Life Times Warnings
Good place to buy auto parts
The employees at this store were so accommodating as I completed a transaction for a friend, I felt compelled to tell the man, You make me want to come back here the next time I need anything for my car!
Husbands favorite parts store
They were very nice
They have everything u might need and if they dont they will do there best to get 4 u as fast as they can
Order on line p20 gets you 20 off
My favorite parts store.
Very disappointed been going to Advance Auto since I was 15 years old now OReillys has my business
I like it but the sevice sucks,no designated parts counter. At time Im no sure where to go to ask for parts
Quick and helpful
Cheaper on shocks then auto zone
Needed new wiper blades, they even came out in the rain and put them on for me.
Great customer service.
They have the parts I need. Thanks.
Reasonable prices
Great people
Its a parts store they rely to much on what the computer screen tells them instead of what really works no one there seems to have any real life automotive experience
Service can be hit or miss depending on who is working.
Their over priced
Could be cheaper@
Nice employees
Great parts
Great service
Usually have what i need
Good
Love it
I found what I was looking for at a good price.