user
SunSpot Pool & Patio
349 Elliott Ave, Cincinnati, OH 45215, United States
Appearance
SunSpot Pool & Patio
Comments
PJ
Review №1

My husband called them late Monday afternoon. They had him try something to see if our pump would start working. When it didnt, they requested a photo of the info plate.They ordered a replacement motor for our pool pump and installed it Wednesday afternoon. Friendly, courteous, and quick service!

Ir
Review №2

Purchasing four new chairs for our patio could not have been easier or more pleasant. We visited the showroom back in September to look at chairs for our new apartment patio. We walked into the store and was immediately greeted by salesman Jesse Meadows. He was polite, friendly and knowledgeable of the merchandise that he was selling. He showed us many different types and models of chairs. After much looking and pondering we finally settled on a set of Woodward Cortland Cushion Aluminum high back swivel rocker arm chairs. They were just delivered this morning and they are PERFECT!! . Thanks to everyone at SunSpot including the delivery driver for all of your fine service...it is greatly appreciated.

St
Review №3

Over the years, Sunspot has installed 2 pools at 2 homes for me (1994 & 2004). The service has been great and the product has been top-notch. I always get a knowlegable person when I call or visit the store. Tom and John and the rest of the crew provide timely service when and if a problem arises. I recommend Sunspot 100%.

Li
Review №4

Sunspot is 2nd to none when it comes to pools. They do a great job opening, closing and keeping the water clear all season long. Been doing business with them since 1988 and will continue to do so. Keep up the great work.

Ni
Review №5

I highly recommend SunSpot Pool & Patio! Over 20 years ago they installed our in ground pool and they have been a trusted source for quality workmanship and pool expertise ever since. They recently did a top notch job painting the coping and replacing the pool liner...making it look like a brand new pool.

Ro
Review №6

This company is an online registered Hayward service center. Everybody was nice on the phone. They took time with me. And they had the parts.plus they observed all Covid 19 precautions. Well Done.

Ke
Review №7

Have used sunspot for years servicing the pool at our old home and then having them build our pool at our current home. Dave who built the pool convinced us to put in a mechanized system which would run everything by the touch of a button. The system is very difficult to understand but after several years (pool installed 5 years ago) we understood enough to make things run. Upon opening the pool this year the one guy Nick who knew how to operate our pool left and they hired a new person who needed a manual to figure out how to service the pool. After it was running they changed out a valve and the system went down. Long story short we finally got Dave out who wasn’t happy about it and who basically called me a liar and got the system running. It is now completely stopped and after texting Dave It was apparent that the current service people couldn’t handle fixing the product that their company installed. I am now left trying to find someone in the city to service this mechanized system and after numerous phone calls can get someone out from a different company, in 8 to 10 days while my pool sits idle. What has this company come to? Why can’t they find and or train a technician to actually work on the product they install? Or better yet have the installer stand by a product he installs? I am beyond disappointed and can’t believe this family operation who employs many of their own, can’t take care of their once loyal customers. Shame on you guys.

Ke
Review №8

Ive used Sunspot on multiple occasions for furniture at my home at my various multi-family sites. Tom has always been helpful when I need anything! Hes very knowledgeable when it comes to picking the right types of furniture and fabrics for my needs! I will continue to recommend this place to anyone in need of great service, furniture or pools.

Ro
Review №9

I was thrilled with the folks at Sunspot when I was trying to find just the right furniture for my new 3-season room! Doug and Tom were very helpful and seemed to know everything about the furniture they sell. After a couple of visits, I ordered my furniture (they didnt charge any extra!!!) and just had it delivered and set up. I am over the moon delighted with how it all turned out. Now if I can just get my husband to let me try out the new sofa...

Le
Review №10

Very on top of things, curbside was quick and effecient.

Ca
Review №11

I was looking for good quality, made in USA patio furniture. I am so delighted with my purchase of Seaside Casual furniture. Highly recommend the experts at SunSpot

Ke
Review №12

I have been dealing with SunSpot for almost 24 years. The entire staff, Doug, Tom, Jesse, Grif, Debbie and all the others that I cant remember their names are always very helpful, knowledgeable, and have made my experience of being a first time pool owner quite easy. Always great results each summer! Thank you!

Da
Review №13

Helpful staff, but limited selection.

Pa
Review №14

The staff was extremely knowledgeable and helped me overcome the worst algae problem I had ever encountered in 25 years as a pool owner. Service and wait time in the store is also fast which I greatly appreciate.

Ch
Review №15

Great place, excellent customer service.

B
Review №16

Great place. Great prices. Even greater people. Very knowledgeable and willing to help.

Ro
Review №17

They checked my water and advised me on what to get to maintain my pool without pressure to buy unnecessary additives.

Aa
Review №18

Bought a house with a pool 2 years ago. Never owned one before. Went to several (ok 3) different pool stores looking for friendly mentors and partners to help. Failed at all of them. this store is the closest to my house and they seem to really give a $%@% about my needs, the health of my pool, and arent just focused on trying to sell me more stuff. They could have easily sold me a new pump for the filter, but sat with me to traige it together and said, take it home and it will work fine. Extremely good group of folks. Highly recommend.

Ch
Review №19

Make sure you bring both of your checkbooks when you come here. They have a great selection of fine patio furniture that you will pay through the nose for it!

Ch
Review №20

Great customer service

Sa
Review №21

Came in looking for patio furniture, which was all insanely expensive, some one greeted me and said he would send someone to help me and no one ever came. Least expensive thing I saw was a set of 4 childrens chairs for 400+ dollars.

Br
Review №22

Austin and Jesse are very helpful. Couldnt be more grateful.

Sa
Review №23

Very helpful. Ordered just what I wanted. Not pushy.

Ch
Review №24

They always get my pool back from the swampy mess it gets too. Never any problems here, just tale them your water, and they will get you together...

Ma
Review №25

Certainly better than most...

Ab
Review №26

Love patio furniture

DA
Review №27

Nice place

Information
21 Photos
27 Comments
4.4 Rating
  • Address:349 Elliott Ave, Cincinnati, OH 45215, United States
  • Site:https://sunspotpoolandpatio.com/
  • Phone:+1 513-821-8422
Categories
  • Outdoor furniture store
  • Swimming pool contractor
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations