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Northgate Tire
3712 Springdale Rd, Cincinnati, OH 45251, United States
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Northgate Tire

Comments
St
Review №1

Good service, Matt and crew will take care of you.

Ey
Review №2

Hit a curb and pulled the tire off, wasnt punctured so they filled it and every tire for free. Great service, would come back.

Ro
Review №3

They had 4 Goodyear Endurance tires for our travel trailer, which we could not find anywhere else. Matt and Jerry were extremely helpful and knowledgeable, and the price and timing were right. Would go back for tires and services for our other vehicles.

Ja
Review №4

We just moved to the Greater Cincinnati area and was looking for a mechanic. We visited Northgate Tire and was pleased with our first experience. So we went the second time to drop[ off my sons car. We dropped of Saturday and was told Monday I would get a call. Monday came and went with no call. Tuesday afternoon at 5pm I called and the car hasnt even been moved and they never called. Other cars were ready to go and ours wasnt even looked at. Seems like they didnt want to warranty there work and call me back.

Ka
Review №5

Greatest place for car repairs and tires. Very friendly service.

Je
Review №6

Recently got an alignment done and noticed they carelessly left the tie-rod boot twisted 2-3 full rotations. Thankfully I noticed it before long or it would have failed very prematurely resulting in having to remove the tie rod and needing another alignment.

Gr
Review №7

Nice clean place. Very nice polite & attentive people. I would recommend this place.

Ad
Review №8

I was hopeful for good customer service here, after reading the reviews, but that wasnt my experience. Called the day before for an appointment, because the radiator my body shop installed was acting up. Spoke to Jerry (quite friendly on the phone) and he said to bring it in the next day any time after 9.Brought in my car around 12:30-1pm, explain to the man at the desk who I was and that Jerry said to bring it in ANY TIME AFTER 9. Turns out Jerry is the man at the desk, and he grumbles, Well, I wanted you here in the morning. Before proceeding with the rest of the interaction.Just found it very weird and rude that someone would complain about my arrival time, even though he didnt give me a specific time, or even a window of time. Any time tomorrow after 9 isnt the same as any time tomorrow MORNING after 9. If its that important, why not say so, especially after I called asking for an available appointment?This interaction, combined with unmasked employees, was enough for me. Maybe they were just having a bad day, or maybe they were less concerned about me since my body shop was handling any possible fees. In any case, this isnt the shop for me.

Al
Review №9

Matt is the best manager out there. He goes to any length to please his customers. He is supported by a capable crew who do excellent tire and mechanical work. Give them all a raise especially Matt!

Ji
Review №10

I dont know, my car has never been in? I cannot wait 2 to 3 weeks to get my car fixed. This is what I have been told the half dozen times Ive called for a quote! Great problem for them!

Co
Review №11

Very customer friendly. Great service! I wouldnt go anywhere else. Matt is great to work with, takes care of things quickly. He knows his customers. The business is always busy, but they always have time for you.

Ti
Review №12

You ever need Auto repairs? Of course you do! Check out Northgate Tire (aka Goodyear) across from Northgate Mall on Springdale...Matt will take great care of you...has with me through several vehicles.

Ch
Review №13

Nice place

Ma
Review №14

I have been a customer for over 10 years and have always had excellent experience. I find car repairs very stressful. Matt and his staff are friendly, professional and quick to respond back to me. Fair pricing and quality service.

M
Review №15

Ive been a customer at Northgate Tire for about 12 years and I wouldnt take my cars anywhere else, even after I moved across town 5 years ago. Matt and his team are the best and I trust them completely. I go there for routine oil changes and all necessary servicing. They communicate well and dont do anything that isnt necessary. They even let me know that I will need something serviced soon and give me a time frame to expect, that way I get the longest life out of everything and Im not surprised when things come up. I tell everyone to go to these guys, its well worth it every time!

Jo
Review №16

Excellent place to get tires and service done on your car or truck. I take my Emergency Vehicles there for tires brakes and more and the work is always good and the service manager is always courteous and professional.

Bi
Review №17

Excellent performance and remarkable turnover time! I’ll be back soon!

Di
Review №18

Awesome guys here. I was having a horrible day, until I met this crew! Awesome fast service at an affordable price, you CANT beat it. Thanks again guys!

G
Review №19

Went out of my way to come here for tires, this guy Matt has to be the arrogant adviser i have ever met. AND i was told a much lower price before i dropped them off. Only to find when ready to be picked up its a LOT money $$$, i should have just had them put my old tires back on. Would never recommend these guys....

Je
Review №20

Matt always gives top of the line best care around that there is . My dad owns his own body shop and all his customers go there for any tire or alignment issues ! They also have snacks / coffee and TV for the wait

Ak
Review №21

Im a firm believer in first impressions and excellent customer service & I just called for a quote and although the pricing was decent... I will not call back or go there because the gentleman (Matt, I believe) didnt sound like he wanted my business & when I thanked him for my quote... He blatantly hung up without saying anything sincere.Thats a household of customers lost based on the lack of even good customer service... So sad

Ke
Review №22

Towed my truck that broke down, they tried to see what was wrong and after troubleshooting, determined that the engine was shot. It’s an old truck with extreme high miles. I was sad but not surprised. The staff at Goodyear was very sympathetic, didn’t charge me and gave me time to figure out what to do with it.

jo
Review №23

Never done me wrong. Great service. Honest.

Bi
Review №24

No better place to take your car. Theyre the best. I have taken all 6 of my families cars to Matt. Treats you right and fair!

Ju
Review №25

Best place to get my car worked on, Matt treats my family super well and continues to give our cars excellent service.

Ti
Review №26

I refuse to go anywhere else. Matt is one of the best customer service representatives I have ever met. I will only buy tires from them

Er
Review №27

Needed a tire repair this morning. Service was fast, friendly and affordable. I would definitely bring my vehicle to this location again. Thanks, Matt!

Je
Review №28

Their professional and they give great Service. And you can trust your car will be Repaired right .

Ro
Review №29

I will go nowhere else for my car needs. Matt is the best at taking care of everything. I drive older cars and I trust them completely to do what needs to keep them on the road.

Le
Review №30

They are always busy but always get the job done. Great business

A
Review №31

This is definately our go to place for car service. It doesnt matter what we need, or when, Matt and his crew always take care of us and I never feel like I have been overcharged. Thank you for your excellent service!

Za
Review №32

Matt and crew take care of your vehicle and provide a great value to the customer. They are THE BEST at selling and servicing tires and steering in the Colerain area and I have always gotten a great deal here.There is not much of a waiting area but you can easily go to Northgate Mall across the street or countless restaurants in walking distanceEDIT: NEW LOCATION ON SPRINGDALE HAS GREAT WAITING AREA

Sc
Review №33

Excellent service. Friendly staff and great pricing. You have another houshold of customers for life. THANK YOU!!!!

Al
Review №34

Found some reasonable tires for my old GMC Envoy.

Mi
Review №35

Fast, reliable service. Quality work. Friendly and knowledgeable staff.

Gl
Review №36

Good prices, great service, excellent quality

Ma
Review №37

Does great work, friendly staff, always good to me and my family!

Ca
Review №38

Friendly staff, Good prices, quality service

Pe
Review №39

Excellent customer service.

Ke
Review №40

Went there this morning for a high end used tire after being told by Firestone they didnt have it in stock- they even told me that I would need to replace all the tires because of my AWD- THe salesperson at Northdate Tire explained why that is wrong for GMs and had my replaced and back on the road with in 20 minutes (I was there at 7am so dont expect the 20 minute service everytime)- Anyway, very pleased with my first experience with them.

Fe
Review №41

Great customer service & quick.

Pa
Review №42

They hooked me up when I had a gash in my tire. Thanks guys!!

Ca
Review №43

Fair pricing, great service.

Sc
Review №44

Matt and his crew top notch

Ja
Review №45

Horrible service. Had my car for week and didnt even look at it. Was rude when I would call and ask when they could look at it. Never taking any vehicle there.

Ro
Review №46

The management not that friendly.I guess cause there to busy they at least call to say sorry about what happened

Jo
Review №47

Helpful friendly staff

Su
Review №48

Honest, friendly service

Information
100 Photos
48 Comments
4.6 Rating
  • Address:3712 Springdale Rd, Cincinnati, OH 45251, United States
  • Site:https://ngtire.com/?utm_source=Local%20GMB&utm_medium=local%20organic
  • Phone:+1 513-385-1144
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Small engine repair service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7–11AM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Debit cards:Yes
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